TeamViewer Remote

4,6 (11.517)
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Software voor ondersteuning op afstand, toegang op afstand en online vergaderingen

Totaalscore

4,6 /5
(11.517)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,6/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,3/5

96%
heeft deze app aanbevolen
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11517 reviews

Geverifieerde reviewer
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Teamviewer

Beoordeeld op 26-10-2022

Pluspunten

De systeembeheerder kan met deze software makkelijk op afstand meekijken bij problemen.

Minpunten

Bij mijn gebruik van Teamviewer ben ik nog geen nadelen tegengekomen.

Roel
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

uitstekend programma tijdens online helpdesk

Beoordeeld op 24-10-2022

Pluspunten

teamviewer is een simpel programma waarmee onze ICT'er een computer op afstand kan overnemen om zo problemen van afstand op te lossen. het programma is makkelijk te installeren en via een code kan je iemand van buitenaf toestemming geven om de pc/laptop over te nemen

Minpunten

teamviewer heeft voor mij weinig tot geen nadelen. uiteraard moet je altijd zelf opletten dat je de juiste persoon toestemming geeft om je pc over te nemen.

Johan
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Goed product, maar bijna onmogelijk om het abonnement op te zeggen als je het niet meer nodig...

Beoordeeld op 10-6-2022

Ik zou dit product niet aanraden omdat je er niet meer vanaf geraakt.

Ik zou dit product niet aanraden omdat je er niet meer vanaf geraakt.

Pluspunten

je kan eenvoudig een remote pc overnemen

Minpunten

Het is bijna onmogelijk om je abonnement op te zeggen als je wil stoppen, je moet minstens 28 dagen voor het einde van de lopende termijn via een support ticket je abonnement opzeggen, maar je krijgt hier geen melding van dat je abo bijna verlopen is dus wanneer je bericht krijgt dat het verlengd wordt is het al te laat en als je dan wil opzeggen voor de volgende termijn wordt dat "vergeten" waardoor het volgende jaar opnieuw de betaling van je rekening gaat.

Neelam Rawat
Neelam Rawat
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Reliable Remote access with room for improvement

Beoordeeld op 8-8-2024

My overall experience with TeamViewer Remote has been positive, with its user-friendly interface...

My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.

Pluspunten

The seamless and intuitive remote access made collaborating across distances effortless.

Minpunten

The occasional connection drops can be frustrating during critical remote sessions

Antwoord van TeamViewer

Hello Neelam,

Thank you so much for your review.

We are delighted to hear that you found our interface user-friendly, and the connection seamless and intuitive, which enhanced collaboration with customers and peers, resulting in a positive overall experience.

We regret to hear that the connection sometimes fails. In such instances, we suggest restarting the software or, if possible, even the Wi-Fi to re-establish a more stable connection.

We wish you a nice day.

Valeria/TeamViewer

Chloe
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Support your company

Beoordeeld op 17-1-2025

See how easy it is to create a secure support experience for your company.

See how easy it is to create a secure support experience for your company.

Pluspunten

Team viewer has now got AI involved making it easier to work remote

Minpunten

The security of the app needs updating a-bit more

Antwoord van TeamViewer

Hello Chloe,

Thank you for sharing your thoughts with us.

We´re thrilled to read that you liked our AI feature and that you enjoy the whole experience.

We wish you a nice day.

Valeria7TeamViewer

Kaosha
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Like it but not love it

Beoordeeld op 18-1-2025

Pluspunten

I like the ability to be able to easily give access to other parties. When I’m having issues with my computer, and IT needs to interfere it’s so easy.

Minpunten

This app is very slow and sometimes doesn’t load. On top of that sometimes it freezes when you try to exit it out of control mode.

Antwoord van TeamViewer

Hello Kaosha,

Thank you for your feedback; it´s very important for us.

We truly regret to read about your experience with TeamViewer and that you experienced slow connection and even freezing.

In cases like this, we suggest ensuring both sides have the latest version of TeamViewer available on our website.

If this is the case, resetting the devices and, if possible, resetting the WiFi could also solve the issue.

Therefore, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

Manny
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Teamviewer makes your WFH transition considerably easier

Beoordeeld op 13-12-2024

Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our...

Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on external devices as seemlessly as if they were at the physical controls.

Pluspunten

Teamviewer has enabled us to safely remotely access our fleet of machines and allow elevated actions only by our technicians. This has been a real help during the switchover to working from home.

Minpunten

The initial setup in the admin center can be a little confusing, but works well once completed.

Antwoord van TeamViewer

Hello Manny,

Thank you much for your review and for sharing with us your experience with TeamViewer.

We take the opportunity to invite you to click on the following link where you will find our users guide for the new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Last but not least please visit our TeamViewer Community if you have any trouble shooting questions:
https://community.teamviewer.com

All the best,

Valeria/TeamViewer

Cynthia
Totaalscore
  • Sector: Professionele training en coaching
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Don't touch anything and just let me do it

Beoordeeld op 5-1-2025

Have been a long-time user in and out of my line of work. Being a Client Care Representative, this...

Have been a long-time user in and out of my line of work. Being a Client Care Representative, this product is crucial to support the less tech-savvy clients.

Pluspunten

being able to offer remote support for remote clients. However at this point in time, I am amazed that no direct links to offer the client that you want to help instead of making them download the software have been implemented. I'm guessing the initial idea behind TeamViewer was just remote accessibility, but for those who are not tech-literate, it defeats the purpose.

Minpunten

recent updates have capped the functions to a specific amount of time or sessions per free account.

Antwoord van TeamViewer

Hello Cynthia,

Thank you for your rating and for taking the time to share your thoughts.

We are happy to have you on board for a long time and that you consider TeamViewer a crucial tool to support the less tech-savvy clients.

On the other hand, we are sorry to hear that you're experiencing timing limitations with your connection. Sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. You can request the reset of your ID´s very quickly here: https://www.teamviewer.com/reset

Note: Do not forget to add all the IDs to the form (local and remote side IDs).

All the best

Valeria/TeamViewer

Kyle
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Teamviewer Remote - A great solution for remote assistance

Beoordeeld op 24-1-2025

Pluspunten

It was easy to use! and it was very fast!

Minpunten

Sometimes the interface is a little bit dated compared to others

Overwogen alternatieven

AnyDesk

Redenen om over te stappen op TeamViewer Remote

They didnt get hacked where anyconnect did.

Antwoord van TeamViewer

Hello Kyle,

Thank you for your feedback on TeamViewer Remote.

We're delighted to hear that you found it easy to use and fast for remote assistance, even if you find the interface a bit dated compared to other solutions, and we appreciate your honesty. However, we would advise to check the version installed. Maybe needs to be updated.

Be sure that your insights are valuable to us as we strive to improve our platform.

All the best,

Valeria/TeamViewer

Rishabh
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Best Software for Remote Control

Beoordeeld op 5-1-2025

Overall I have good experience with this software easily access another system if you got some...

Overall I have good experience with this software easily access another system if you got some issue and track the work.

Pluspunten

I like most in this software easily connect with my senior and junior to mange work.

Minpunten

Nothing like this we are using this mostly for remote access and that work is so smooth.

Antwoord van TeamViewer

Hi Rishabh,

Happy to read that you had a good experience with TeamViewer since it helps you easily connect with your senior and junior staff to manage work.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can have a complete experience with TeamViewer
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Amin
Totaalscore
  • Sector: Hoger onderwijs
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

great help for long distance monitoring

Beoordeeld op 24-1-2025

Pluspunten

It is easy to access my computer at the university from home with just one code. It helps me to avoid going back to university in weekends.

Minpunten

It uses a lot of data and slows down the connection. Once I tried to move some files using TeamViewer and it took a very long time. Also, if for some reason the connection is interrupted, I need to go back and get the code again,

Antwoord van TeamViewer

Hello Amin.

Thank you for sharing your detailed experience with TeamViewer.

We're glad to hear that it has made accessing your university computer from home more convenient, especially on weekends.

However, we understand that the high data usage and occasional slow connection can be frustrating, particularly when transferring files.

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

Justin
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Teamviewer, my remote access software of choice

Beoordeeld op 1-1-2025

My experience with TeamViewer has been all positive. From what I recall it has never failed me -...

My experience with TeamViewer has been all positive. From what I recall it has never failed me - even in situations where other remote software hasn't worked well.

Pluspunten

Works reliably. I use this software regularly. When working with other companies, they have required that I use other software - I've found none of the alternatives work as reliably as TeamViewer. When it comes to remote access software, my first choice will always be TeamViewer.

Minpunten

It would be even better if the yearly subscription price was a little lower.

Antwoord van TeamViewer

Hello Justin,

Thank you for your positive review and for sharing your thoughts.

We are thrilled that you chose us as your favorite remote access solution!

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from all the features available in TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

Paul
Totaalscore
  • Sector: Computernetwerken
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Teamviewer... its ok

Beoordeeld op 6-1-2025

Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate...

Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate the newer interface

Pluspunten

The software is very stable and very easy to use. I generally have less issues with TeamViewer than other remote desktop software.

Minpunten

New update I find not as good as previous versions

Antwoord van TeamViewer

Hello Paul

Thank you for your review. it means a lot for us!

Happy to hear that you find TeamViewer easy to use and stable.

We understand how challenging it can be when changes are made so we would like to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day,

Valeria/TeamViewer

Kyle
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Teamviewer day to do in IT

Beoordeeld op 29-1-2024

Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support...

Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.

Pluspunten

Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me

Minpunten

I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.

Overwogen alternatieven

ISL Light

Redenen om over te stappen op TeamViewer Remote

We actually use both in our company. I personally prefer using Teamviewer. I think the screen quality is a lot better and its features are easier to use.

Antwoord van TeamViewer

Hi Kyle S,
Thank you for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution!
We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions.
Hope you enjoy using TeamViewer as always!
Best,
Ying/TeamViewer

Hugo
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Providing IT support with Teamviewer Remote

Beoordeeld op 9-9-2024

Pluspunten

Ability to connect seamlessly to an end user's device to provide support over any type of internet connection. Possibility to monitor specific information like disk space, cpu usage or even update status.

Minpunten

The price is significant for this tool adn cheaper alternatives exist.

Overwogen alternatieven

AnyDesk

Redenen om over te stappen op TeamViewer Remote

Renown product with capabilities that matched our needs.

Antwoord van TeamViewer

Hello Hugo,

Thank you for your review.

We are pleased to read that TeamViewer helps you to connect with your end user device and provide them with the support they need.

We take the opportunity to invite you to click on the following link, where you will find very useful information about the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Justin
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

There are better Remote Access options Now

Beoordeeld op 8-12-2023

Overall the system is OK. setting up remote access is clunky and overly complicated. The billing...

Overall the system is OK. setting up remote access is clunky and overly complicated. The billing system sucks and has limited adjustment ability. The support takes probably a week to get back to you and the call center is always bogged down. It is overpriced for our needs.

I have tried reaching out to your support. The support has not been helpful nor interested in working to solution. Overall, the support has lagged (sometimes over a week for a response to a simple question). I have an open ticket though today was told that they don't have my payment which posted 3 weeks ago and require a bank statement to rectify. I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we can't stop it from going to collections as I asked as they were not accepting the screenshots to wait for the PDF. Overall, the "rules" of teamviewer are archaic and you should just search "TeamViewer class action" if you want more information about the issues that people get with them. I am amazed that there is an expectation that a company could hamstring their customer service soo much. It really is sad that a company with a good product has to be soo bad administratively. I am really disappointed. I have been a customer for 4 years. I am "stuck" in a EULA that is not binding in our state but they are playing mean.

Pluspunten

App that boots at startup
Solid tutorials
Mac OS support

Minpunten

A lot
The price structure does not reflect a small business needs for periodic support
Options come and go
support is mediocre

Antwoord van TeamViewer

Hi TeamViewer user,
Thank you for sharing the review about TeamViewer and we are so sorry to hear about the poor experience with TeamViewer.
To turn things around and help you with the best possible solution for your case, we encourage you to contact the TeamViewer Support Team (https://www.teamviewer.com/en/customer-support/) for a discussion. We hope that you will receive a satisfying outcome and enjoy the journey with TeamViewer continuously.
Best,
Ying/TeamViewer

Chee Hua
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Using Teamviewer for Remote

Beoordeeld op 31-7-2024

Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration...

Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration is needed. Interface is user friendly.

Pluspunten

It is intuitive and easy to use. It is also more secure compared to other products.

Minpunten

The licence is rather expensive. Registration process is quite tedious.

Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Team Viewer as its Pros and Cons

Beoordeeld op 1-12-2023

Pluspunten

great tool
easy to use
user friendly
quick install
quick access

Minpunten

cost
user management
access management
file transfers

Overwogen alternatieven

Pivotal Tracker

Redenen om voor TeamViewer Remote te kiezen

Yes, from VMWARE WORKSPACE ONE to TEAM VIEWER as it was easy to use.

Redenen om over te stappen op TeamViewer Remote

TEAM VIEWER as it was easy to use hence we shifted to it. user friendly.

Antwoord van TeamViewer

Hi TeamViewer user,
Thanks for choosing TeamViewer and liking TeamViewer! We are so happy that TeamViewer is a user-friendly remote access solution!
We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions.
Hope you enjoy using TeamViewer as always!
Best,
Ying/TeamViewer

Fernando
Fernando
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Was the best, now, very expensive. Not going to buy again.

Beoordeeld op 1-7-2024

It was good, now is bad. I have constant problems trying to connect to different clients, getting a...

It was good, now is bad. I have constant problems trying to connect to different clients, getting a "Connection error" without any explanation. Wasn't bad a couple of years ago, in fact, it was the king of the hill.

Pluspunten

When I started using TeamViewer 2 (yes, that's a 2), years ago, the program was the best of the best, and they kept growing. For me, speed was the most important thing because many of my clients were using slow connections. Also, the ability to start connections with only one ID and behind firewalls was excellent. Transfer files were good too, but basic.

Minpunten

I used it for personal use until TeamViewer 12 when I decided to go pro and buy 3 channels. A very expensive software, that I thought I would keep using until I died. Then I learned that Teamviewer 8 was deprecated, then TeamViewer 10, etc.
And the worst part is that they're going to phase out TeamViewer 12 also. I bought a program and I'm forced to change to a subscription? Thank you, but no, thank you. I prefer other solutions. They also try to force you by not allowing cross TeamViewer 12 <---> TeamViewer 15. So, if I have a client that has TeamViewer 15, I can't give him support! Outrageous.

Antwoord van TeamViewer

Hello Fernando,
It has been a pleasure to have you on board and share your true feedback about the TeamViewer journey!
We are sorry you had an unpleasant experience with the remote connection times with TeamViewer 12. TeamViewer v12 is NOT being deprecated.
As TeamViewer is not backward compatible, we would like to remind you to double-check the TeamViewer version on both sides of the remote connection. For example, if you are on TeamViewer v12, the remote side should also have TeamViewer v12 in use. You may remind the remote user to download TeamViewer v12 on the TeamViewer Down Page - https://www.teamviewer.com/en-au/download/previous-versions/previous-version-12x/.
Alternatively, you may create TeamViewer QuickSupport and send the quick link to the remote side for downloading the module - https://www.teamviewer.com/en-au/global/support/knowledge-base/teamviewer-classic/modules/quicksupp.
Hope the information helps in your case!
Wish you a beautiful day!
Best,
Ying/TeamViewer

Adam
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Fluid remote access solution

Beoordeeld op 9-6-2024

In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes...

In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes sharing files easier and more fluid with the drag-and-drop feature.
Overall it is easy both for setup and usability.

Pluspunten

We mainly use this software to make things easier for our clients. What I like about it is how easy it is to install and how straightforward it is to maneuver.
Also instead of sending files through separate channels, you can simply access through directly on the second device that has permission.
It is also available on both Windows and MacOS.

Minpunten

Even though their team was very professional in solving some of our technical issues, they replied either very late or completely didn't get back on certain occasions.
We had some sessions hung up despite the network being stable on both ends. But I believe these were isolated cases or glitches.

Antwoord van TeamViewer

Hello Adam,
Thank you for writing the true feedback about your TeamViewer experience! It is great to know that you are satisfied with the drag-and-drop
of TeamViewer.
At the same time, we appreciate your honest feedback and we will forward the feedback on our Support Team to the responsible team for further improvement.
Best,
Ying/TeamViewer

Jeffrey
Totaalscore
  • Sector: Mijnbouw en metalen
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

TeamViewer

Beoordeeld op 2-12-2024

It made my life easier when it comes to support. Cause I am able to assist users wherever they are...

It made my life easier when it comes to support. Cause I am able to assist users wherever they are with no limitation. It allows you to install apps using your admin credentials without kicking you out.

Pluspunten

TeamViewer make it easy to support users by remote connection.

Minpunten

The licensing is bit expensive. But perfect

Antwoord van TeamViewer

Hi Jeffrey,

Happy to hear that TeamViewer helps you make your life easier when supporting your users remotely.

We would like to take the opportunity to invite you to click on the following link, where you will find a guide for the new TeamViewer interface
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

Lisa
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Quick and Easy Access to help remote users with technical issues

Beoordeeld op 2-5-2024

I've used TeamViewer for over 15 years and it has always been very useful in my company. We've...

I've used TeamViewer for over 15 years and it has always been very useful in my company. We've never wanted to use anything else.

Pluspunten

I love that logging onto a user's computer is quick and painless. I love that you can easily assist a user while explaining what you are doing.

Minpunten

I don't like when there are updates and you try to log in and you receive a message that says the user has a more recent version than you, and it won't allow you to log in.

Antwoord van TeamViewer

Hi Lisa,
Thank you for being a loyal fan of TeamViewer! We are proud to provide outstanding remote connections to users worldwide.
TeamViewer always puts Security and Privacy as the top priorities. The latest version of TeamViewer is even better and recommended in use. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest features on TeamViewer. Please keep your TeamViewer at the latest version all the time.
Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community!
Best,
Ying/TeamViewer

Carlos
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Build your team with Teamveiwer Remote.

Beoordeeld op 21-6-2024

My overall experience was fantastic and I would definitely recommend this product to other people...

My overall experience was fantastic and I would definitely recommend this product to other people in clients as well it's something that is a must-have now for me and my team.

Pluspunten

What I like most about teamview remote was just how easy it was to set up and connect with my employees and customers it makes it just so much easier for them and for me to stay in contact and up to date with the most important information and also in real time

Minpunten

I I really can't say there's anything that I disliked about TeamViewer remote everything from the two-way Conferenceing to the remote Conferenceing as well as cell phone controls which were great it worked exactly like I thought it would work start to finish.

Antwoord van TeamViewer

Hello Carlos,
We appreciate the fantastic review of your TeamViewer experience. Thank you for trusting TeamViewer. We are so proud that TeamViewer is now your powerful and supportive remote access collaboration solution! Wish you a continued wonderful journey with TeamViewer and Happy Connections!
Best,
Ying/TeamViewer

Will
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

One of the best remote viewing and troubleshooting programs.

Beoordeeld op 21-6-2024

Overall i have used this program for years and will do so until something changes. Over the years...

Overall i have used this program for years and will do so until something changes. Over the years they have tried more and more to get money out of you trying to sell you on other features. I still only use the free version of it and i'm happy with that.

Pluspunten

I like that it is easy to direct someone to the website and they can download it with little problem. It is a simple install and from there its quick to fix the problem.

Minpunten

I don't like that the install has this step asking if they want commercial or personal or neither. Just remove that and eliminate the confusion.

CARLOS RODOLFO
CARLOS RODOLFO
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

TeamViewer secure support for our video conferences

Beoordeeld op 20-11-2023

is a remote desktop tool that allows users to connect to a computer from another device, whether to...

is a remote desktop tool that allows users to connect to a computer from another device, whether to troubleshoot technical problems, work as a team, or access remote files. On this occasion, we will analyze the advantages and disadvantages of TeamViewer, as well as other important aspects about its use.

Pluspunten

We can transfer files quickly and safely, we can provide technical support from one computer to another without problem, the program is affordable and economical.

Minpunten

Without internet you cannot use this product, if the connection is lost remote assistance ends, you cannot connect to more than 2 computers