ActiveCollab reviews

Totaalscore
Filteren op
Bedrijfsgrootte
Gebruikte tijd
406 reviews

- Sector: Internet
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great, but a lot of improvements can be made.
Beoordeeld op 12-12-2018
Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with...
Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with AC and room for improvement, and I really hope they listen to people's suggestions and needs! Either way, I do highly recommend ActiveCollab, especially if you're a web designer like me who manages hundreds of sites.
Pluspunten
Before I decided to go with ActiveCollab a few years ago, I researched and tried all the project management softwares I could find. I ended up going with ActiveCollab for a number of reasons.
One, their interface is simple, practical, and easy on the eye. I found other project management softwares trying to hard and it essentially complicated simple things. Also, I loved how my projects can be displayed and searched. I know this sounds trivial, but when you manage hundreds of projects (websites), I need an interface that works for me. Their interface works perfectly for someone with my needs. I constantly have to go back and forth on so many notes for projects and ActiveCollab has made it user-friendly for me to do this.
Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.
Third, they had some add-ons other softwares didn't have so it was nice to have features I wanted to use all in one place, like time tracking and invoicing.
Fourth, it was reasonably priced.
Minpunten
While I went with ActiveCollab, I am still frustrated with some of their features:
One, I use notes A LOT. Their notes interface design looks like something from the 90's.
Two, while they have the invoicing option available, it's sub-par. There are a lot of things they can improve with their invoicing. I wish I could use it, but it's just very limited. An example of a limitation is that you can't even enter or send an invoice without "inviting" the client to join ActiveCollab. I tried testing an invoice by putting an email manually because they claimed you could, but nothing gets sent, unless I "invite" someone into my account. This is silly. Another issue I have with the invoicing is that it shows "Active Collab" as the sender and you do NOT have the option to change this. Kinda stupid.
Three, you only have a measly 3 ways to categorize or filter projects: Client, Category, and Label. This can be very limiting depending on what you're doing.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Comprehensive Project management
Beoordeeld op 25-8-2022
Despite the above mentioned short comings (search functionality and date entry on estimates),...
Despite the above mentioned short comings (search functionality and date entry on estimates), overall Active Collab is a great asset to our team and our companie's ability to track all projects and billings in one place. We find it indispensable.
Pluspunten
Ease of use and implementation. Simple staff on-boarding and intuitive interface.
Minpunten
Poor search function and lack of ability to enter a date on estimates... crazy that such a well rounded and useful software lacks a full feature search function and doesn't allow (nor even auto generate) a date field on the estimate form.
Redenen om over te stappen op ActiveCollab
Cost was major consideration, but it also provides all features we needed.- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Good choice for a basic project management tool but lacking when compared to Basecamp
Beoordeeld op 15-4-2021
ActivaCollab is still at the initial stage in terms of features even though they have been in the...
ActivaCollab is still at the initial stage in terms of features even though they have been in the market for a couple of years. It serves our initial purpose of tasking team mates and tracking task conversation and progress but not more than that. Based on that, our usage is limited to basic tasking and we are considering and exploring migrating to a different system.
Pluspunten
Onboarding is easy, interface is easy to use and understanding. It's also one of the cheapest option in the market. For features that are not available, the ActiveCollab team is keen to consider adding that feature though during our usage, we didn't really see the feature being rolled out.
Minpunten
I used to use Basecamp and when compared, there are a lot of features that are lacking in ActiveCollab such as being able to create a Gantt timeline, quite messy grouping of projects on the main home page, not able to add vendors (only can add clients, yet we do not use ActiveCollab to collaborate with clients). As a project management tool, we also would like to see how we can gauge the workload of each team mate and if each team mate might be overload within the day or week, this function at the moment is not available. Completed tasked are being archived and under archived, the completed tasks are not organised according to task list. Some features such as invoicing and budget management cannot be adopted by finance team as they uses a more advanced thou legacy system which includes a whole lot of other functions on top of merely invoicing.
Antwoord van Active Collab
Appreciate the detailed feedback shared! We would recommend you to reach to our support teams to schedule a Calendly meet as we might have some workaround options to share with you that might help organising your work.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Best Project and task management software for SMEs
Beoordeeld op 4-10-2019
Simple UI, even a stupid person may understand after simple guidance
Simple UI, even a stupid person may understand after simple guidance
Pluspunten
I have tried multiple task management software for our company, But anyhow I was not satisfied with other product because of no option to manage workload or time and invoice calculation or somehow workflow is difficult for non technical user to use.
Activ Collab has the most simple UI and Design. Only 1 or 2 days training will be sufficient for any users to understand it.
Workload segment is really simple and most important functionality it have.
And the support team is really great.
Most importantly - it have self hosted options which is utmost priority for us for data security and privacy and also we can reduce cost for our users.
Minpunten
Android app needs improvement. It doesn't comes anywhere near to desktop web version.
Overwogen alternatieven
ProofHubRedenen om over te stappen op ActiveCollab
Selfhosted options not available in Proofhub, Data security and privacy is a big concern for us. Design of Activ Collab is much more simple.
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Project Management Software
Beoordeeld op 9-2-2018
It organizes my life every day.
It organizes my life every day.
Pluspunten
Solid options for organization and streamlining processes that even clients can be taught to use. As a creative agency selling our time it's important to communicate quickly and efficiently with our clients. A big part of that happens at the beginning of every project when they fill out a creative brief. We've used ActiveCollab to set up standard brief templates so AC asks all the questions and they go down the list and fill it out. The time tracker works great and is a painless way to keep track of time. Email notifications are great, especially being able to respond to comments VIA email really speeds things up. Support staff is great. Always available and helpful.
Minpunten
The invoicing functionality is great but is missing major sorting and display capabilities. For example, if I wanted to show each time entry with its note about what that entry was for organized by project, I cannot do that. My wife has also complained about the App not having a lot of functionality, but I have not used it much personally. I also think the 'Notes' 'Files' and 'Discussions' tabs are kind of random. Haven't found a good place for those in our workflows and they're confusing for clients. I realize it's a big thing to ask, but I'd also like to see some way of incorporating something like Slack into Active Collab, so we can move away from Skype completely.

- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
ActiveCollab is one of the easiest PM tools to migrate to
Beoordeeld op 17-6-2021
Overall, I really like the product and I think for any team that has been plagued with trying to...
Overall, I really like the product and I think for any team that has been plagued with trying to find the "right solution" to their PM needs, either overwhelmed by more technical PM tools or underwhelmed by lightweights, then ActiveCollab slots in nicely as being a very viable, competitive solution. You just have to ask yourself if the pricing is worth it.
Pluspunten
There are actually two PM tools that I absolutely love - Nifty and Ora, however, as much as I love them, they're a bit too "technical" for the layman to use. If you're not heavily invested in software development, they can be overwhelming, but ActiveCollab offers a really clean UI and superb UX that make onboarding new, casual users a breeze.
The features offered in ActiveCollab are on par with the industry and mean that you can grow into the product as a team without worrying about boundaries for the most part. I only say "the most part" because I'm on a lower tier plan that doesn't include things like Invoicing (something I use a different product for anyway).
Minpunten
While I guess it can be seen as a "smart" business decision, I think gating things like Invoicing behind a pay wall doesn't feel great as an end user. It's just the psychological aspect of it all, right?
If you said I had to pay $7.50/month for a plan and then an additional $3/month for Invoicing, I would be less inclined versus just being asked to pay $10/month for everything.
I think the pigeon-holing of Invoicing being behind a plan that is also a price per member can also be a crux because the functionality doesn't really change between a 2 person operation and a 200 person operation, but the two would pay a crazy amount of difference ($6 vs. $600) just for Invoicing.

- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A sleek yet powerful project management software way above its competition
Beoordeeld op 9-2-2018
It helps me organize a great number of projects as one-man business without losing more time than...
It helps me organize a great number of projects as one-man business without losing more time than necessary.
Pluspunten
It's amazing how flexible AC can be depending on a project's needs. It can serve as a simple reminder list with great speed and simplicity but also get fully blown up for projects involving production teams and clients at once. Compared to its competition it never feels like its dictating you to use it in a certain way, it just hands you a great bunch of options and lets you use them without interference. I use other products like dropbox and dropbox paper too and it all goes together really nicely.
One thing to note is a personal and genuinely helpful customer service, there have been issues and bugs here and there (not many) and in 90% of the cases they were solved within short time.
I think AC is great for freelancers and small project groups working remotely I switched from Basecamp and it was one of a relief.
Minpunten
I personally don't like the free limitations of users. I know there's a business model behind it but I hate to delete other clients/team members just to make room for someone else.

- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Manage and accompany to innovate
Beoordeeld op 9-7-2018
Control of project operations
Control of project operations
Pluspunten
In such a complex world, where the time and control factor in operations makes a difference, it is vital to have a platform that allows access to many tasks that, otherwise, would involve and coordinate many people, this type of tools allows us to save costs and reduce involuntary human errors, in everything that refers to the necessary coordination between all the members of the project. The calendar allows to have all the tasks, meetings, and filter the tasks by projects, and if that were not enough, all this can be complemented with the participation of the members remotely, so that it is possible to follow the general state of the proyects. In case of any problem, the support team is attentive to clarify your doubts, there are still elements that we have not had the opportunity to explore, but that, surely, according to our needs we will be using them to solve the growing demands of our organizations.
Minpunten
As with many platforms, the versions that are used in tables or smart devices show some limitations, in relation to those that are handled by PC, it would be very important to preserve and maximize the benefits when you have other devices and not limit the functions that, After all, knowledge or traditional devices for solving problems are not always available.

- Sector: Design en ontwerp
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
A great project management tool for design studios
Beoordeeld op 15-5-2018
Pluspunten
We've been using ActiveCollab since version 1. We needed more features and flexibility than other project management systems provided and we also were looking for an invoicing system. ActiveCollab provided all of that in one package and we could buy a license to run on our own server instead of paying monthly fees. This pricing model was very attractive for us along with the extra features to make the system fit our project management workflow, made ActiveCollab an easy choice.
Minpunten
The mobile app isn't the best. For those who heavily rely on using their project management system on mobile, this might be something to consider. I'm not a fan of the themes in the theme option, but if using the self hosted version, then you could potentially adjust styling to fit your business better.

- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Feature-rich, flexible project management with great support
Beoordeeld op 9-2-2018
Flexible, robust project management with great support.
Flexible, robust project management with great support.
Pluspunten
While some project management systems try to force their own project management paradigms, ActiveCollab allows you the freedom to decide how you will manage your projects. Kanban? Click a button. Gannt? Click a button.
You can easily manage milestones, tasks, files, discussions, time-tracking et al. however needed and have every feature you'll need or want available.
Their support and development has been amazing. Quick replies, quick changes to the core product for quality-of-life requests.
Minpunten
Rich text could use some work as adding formatted content will sometimes yield awful results.
Needs a better way to sort/view items in "My Work" based on tags and deadlines e.g., view all tasks due that week or all view all time based on job types.
A responsive design and more fluid UI would also be a welcome change.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
ActiveCollab is suitable for collaboration and tracking
Beoordeeld op 4-4-2023
The overall experience using ActiveCollab is smooth although there are some discomfort using the...
The overall experience using ActiveCollab is smooth although there are some discomfort using the dashboard. The dashboard is something that need to improve.
Pluspunten
My favorite tool in ActiveCollab is the task management feature. I can easily track users and comment on their task progress. I can also estimate the duration for each task and make various planning with the project goal in mind. Furthermore, I can also add attachments like images and documents from my desktop. The invoicing feature is also something I like as creating and tracking invoice is straightforward and simple.
Minpunten
One of the drawback of ActiveCollab is the lack of integrations with other apps. In addition, there are a learning which new users need to overcome. However, after conquering the learning curve it should easy to use. Another dislike is the dashboard which is not so user friendly.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Collaboration on the project and task level - ActiveCollab is the middle-of-the-road solution
Beoordeeld op 14-11-2022
Using ActiveCollab daily for over two years felt easy, but also like a chore sometimes. Doing...
Using ActiveCollab daily for over two years felt easy, but also like a chore sometimes. Doing things manually falls within one's job, and it offers good control over how things happen, but sometimes you just want to automate things exactly to your liking. The former describes using ActiveCollab better, but as mentioned, that is sometimes a good thing.
Pluspunten
For all intents and purposes, ActiveCollab is awesome at doing what it advertises it's doing - project and task management, with easy-to-use, uncomplicated and effective tools. And really, especially on the task level, it is great and will save you a lot of time and brain power.
Minpunten
On the other hand, if you're the one to experiment with your software, look for ways to improve it in new and unexpected way, I hope you're not expecting a lot of success with ActiveCollab. It is a good piece of software, as long as you stay within its area of expertise. Otherwise, you're just stopped in tracks for the most of time, with little or no ways to go forward.
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Great Product, Bad Support
Beoordeeld op 9-2-2018
Pluspunten
ActiveCollab is very easy to use. With just a few clicks, you can have a new project created right away. Time tracking, invoicing, payment processing and many other features add an already large depth of features.
Minpunten
Support is quite bad, at least for the self-hosted release of the application. There is no ticketing support system, and instead you have to chat with staff through the activecollab.com site to be able to get issues logged. You never get professional assistance through chat. They copy and paste your chat into their internal support system. You're then at their mercy to reply back via email. If and when they do write you back to your email address, be prepared for long followups to your replies.
When features are broken in ActiveCollab, if a fix is not on their roadmap to get the problem resolved, it will take a long time, if ever, to get the problem fixed.
Elastic Search is not a great feature for self-hosted AC builds. However, search has always been horrible with AC since it's early days.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Cheap alternative of Basecamp for small team
Beoordeeld op 7-7-2018
Pluspunten
Timelines.
Minpunten
Not reactive interface. Terrible iOS app.
- Sector: Hoger onderwijs
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Keeps getting better
Beoordeeld op 24-7-2019
Pluspunten
Active Collab is efficient, friendly, and structured just right for our team's work. The reporting, activity stream, project, task, and subtask organization are all well-calibrated for daily use to organize work and to report on projects.
Minpunten
I wish AC integrated with Jira. Our development unit uses Jira, but the complexity means it's a no-go for our unit's daily use. The lack of integration means that sometimes members of our team have to ping-pong between both products, or fail to understand what's happening there. A preview of a Jira ticket in AC would be totally sufficient.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Pros and Cons of ActiveCollab
Beoordeeld op 2-10-2018
Although we have to wrestle with ActiveCollab on a regular basis, it does allow us to stay...
Although we have to wrestle with ActiveCollab on a regular basis, it does allow us to stay organized between projects and client communication. Something we would be unable to do through email alone.
Pluspunten
Working at an agency with 50+ people, where there are many moving parts and everyone wears a lot of hats, Active Collab allows us to stay organized and hold conversations in tasks, with or without clients. Tasks are easy to schedule, reschedule and conversate in.
Minpunten
Overall, these are the issues we experienced with ActiveCollab on a regular basis:
- The ActiveCollab timer erased logged time regularly
- Documents were unable to be uploaded to tasks from time to time, which halted communication on certain topics
- The customer service is very slow. If you're having an issue with the software, it takes weeks to resolve the issue
- Sometimes the software is so slow or won't open for an unreasonable amount of time, ultimately wasting time
- Sector: Hoger onderwijs
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
After extensive research, our team settled on AC for its simple interface and robust structure.
Beoordeeld op 9-2-2018
Pluspunten
- Simple, clean UI
- Easy to learn
- Clear structure (teams, projects, categorized task lists) that works well for us
- Ability to sort things in the My Work list, so I can arrange my priorities for the week and then easily reorder things as tasks are completed.
- Integrates well with Dropbox
- Powerful customizable reports (ex. can easily see what got done in the past week on project A, or can get a clear portrait of what employee B did for the last month)
Also, when you're in the middle of writing something (ex. a comment or a note) and get interrupted, it *retains* what you wrote (even if you didn't submit it and no one else can see it). This has saved me so much effort, since it's hard to juggle doing things with documenting them.
Minpunten
- The Asana importer didn't work for me. This resulted in a huge amount of effort migrating projects and tasks by hand.
- AC emails you every time you're added to a project, and you need to be part of a project to see what's going on in it - we use this for workplace transparency, so there are a lot of projects and the notifications are irritating
- Can't easily transform a task into a project
- The My Work interface doesn't automatically refresh when there's an update on one of my projects, so I can be in AC all day and still miss some notifications (unless I enable email notifications, which I dislike).

- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Collaborative working made easy
Beoordeeld op 18-11-2019
Pluspunten
It's a great Project Management System. We moved from a legacy system and had prerequisites for our agency: project & task management, people/roll management and time management. It does these with ease. Then it layered great collaborative working.
Minpunten
The recently launched "workload" feature is an add-on additional cost. As a SaaS the competition is fierce for features and benefits. I personally think this should have been part of their bundle, not additional.

- Sector: Design en ontwerp
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
This is the Project Management tool you've been searching for!
Beoordeeld op 6-7-2018
I've tried at least 20 different Project Management tools, but they were all either too expensive...
I've tried at least 20 different Project Management tools, but they were all either too expensive or simply not enjoyable to use.
ActiveCollab saves me hours every week that I would normally spend searching for documents, keeping track of tasks, and double-checking things with clients.
It also saved my sanity an email-based PM system is not mentally sustainable!
I use it for work, and also for side-projects: learning new things, centralizing my store of ideas to ensure that they get implemented...the list of uses is endless.
Pluspunten
ActiveCollab is far less expensive than BaseCamp and more visually appealing than the likes of Zoho or Trello. This makes it ideal for freelancers (myself included), but it could work for larger teams just as well.
It's available everywhere I need it: the web, my Mac, and my phone.
The overall workflow is insanely simple, yet powerful, allowing you to create new clients, projects, tasks and sub-tasks with ease.
Every time you find yourself thinking "hmm...I wonder if ActiveCollab does this..." whatever you try works just as you expected it to. That's a sign of really good UI/UX thinking.
Their customer support is fantastic, as well. All the people I've talked to have been real, friendly humans never bots or clueless outsourced drones.
Minpunten
The Mac app is still being worked on, and it has a few startup bugs, but works fantastically, otherwise.

- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
ActiveCollab is a very Comprehensive Tool.
Beoordeeld op 11-8-2022
Pluspunten
ActiveCollab ensures that I meet my deadlines and deliver quality work always. I can manage my work and collaborate with my team effectively and hassle-free. Its interface and design offers simplicity and helps me manage everything on one platform from tracking tasks, file sharing to planning on my calendar. I am really impressed with it and it is really helpful in terms of communication. I can recommend it to anyone.
Minpunten
I found it difficult to integrate it my calendar when I first started using but so far I'm pleased with it.

- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
One of the best project management software
Beoordeeld op 9-2-2018
Pluspunten
+ faaast
+ intuitive, easy to use
+ almost everything that small company need in one place (projects, tasks, time tracking, expenses)
+ invoicing
+ 3rd party integrations (stripe, xero) <3
+ did I mention that is fast ;)
Highly recommended, not only for software development.
It's highly configurable and as most of the things that you have to work on is "like a project" - you can use it everywhere.
Minpunten
After over two years, I see that lack of simple crm is probably only missing feature. You can use internal notes, but I don't feel it now.

- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Packs a lot for the pricing. We are super satisfied with the product and excellent customer...
Beoordeeld op 9-2-2018
Pluspunten
The software is easy to use and easy for others to figure out. We have a campus like environment and are able to work on projects for various departments without having to have so many meetings. All skill levels have been able to easily figure out how to utilize the product. It's been a real life-saver for our department.
Minpunten
I would love to see the completed projects being able to sort and view better. It gets hard to go back to a job and see what we've done before or re-open. Also, copying the entire job itself would be great.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Finn-icky, inconsistent, and annoying.
Beoordeeld op 2-10-2018
ActiveCollab is great, but it needs to be upgraded to a better working, more consistent software...
ActiveCollab is great, but it needs to be upgraded to a better working, more consistent software and management needs to improve. If these things are changed, we wouldn't be considering making the switch to something that actually works.
Pluspunten
This software is great for client management. It allows (most of the time) for uploads to be shared, text to be formatted and linked, and for clients to easily log on. It would be a great software if it were managed better and if not for the MANY cons.
Minpunten
The software NEVER fully works. A feature is almost always out and has issues. Customer support is LAZY and unresponsive. They never solve an issue quickly, nicely, or professionally.

- Sector: Hoger onderwijs
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent for managing web projects
Beoordeeld op 18-10-2018
I settled on using ActiveCollab to manage website development projects after testing numerous. On...
I settled on using ActiveCollab to manage website development projects after testing numerous. On the rare occasions that I've had questions, customer support is very quick to respond.
Pluspunten
ActiveCollab is very easy to use and helps me manage projects, project documents and project communications all in one place. Best of all it reduces emails and the issues that arise when trying to find the latest version of a document that has been emailed multiple times. It's easy to keep selected team members updated about particular tasks and they can each determine how often they want to receive updates.
Minpunten
I can't really think of any cons about ActiveCollab.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Cheap but frustratingly glitchy
Beoordeeld op 2-10-2018
Very bad.
Very bad.
Pluspunten
It is very affordable. The basic functionality has what you need in a light PM software.
Minpunten
There are always at least three or four things malfunctioning in the software. Oftentimes they are no small issue, like uploading or downloading any attachments to/from messages, tasks etc. And yet when you escalate the issue to "customer service" you get nothing but a rotating group of bots telling you that they're working on it but don't have an estimated fix time. The issue may then continue for several weeks, fix itself, and then reappear again later. It's a neverending cycle.