Workable reviews

Tracking any candidate with an email ID and showing how many times the candidate applied for multiple positions. and it's very simple and easy to track and update feedback.

Nothing as such but searching with name is a bit confusing as we get the various result which is not relevant.

We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience.

We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole.

This was our first ATS and it was an easy place to start and learn the system.

It needs a better candidate tracking method. If a person applies to more than one job or to a job more than once - there is no feature to consolidate the candidate information. You spend a lot of time clicking between screens to figure out previous interactions. The customer service was hands down the absolute worst I have ever seen. Any time I had an issue - I would be told that it was my fault and there was nothing they could do - specifically from one IT tech over and over. I finally requested to deal with someone else and that helped somewhat.When it was time to renew, we were reassured that the price would not be changing - there would be no increase in the annual bill (monthly payments are not an option). Then we were sent the invoice - with an additional $1300 on it. What? I asked out rep what the deal was and got completely blown off. I was told it was a charge that they added every year. I asked her about her promise that the bill was the same and was told yes and we added the extra charge - we do that to everyone. What?! Then she stopped answering my emails and calls. Needless to say - we will be changing at the end of our contract this year.

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

The plugin that allows us to connect it to our social network account is really cool. I've always loved how simple it is to interact with vendors and link them with teams. I also like the email alerts that notify me when someone evaluates a candidate.

It does not allow to modify the questions once candidates started applying. We can not include more than one location in a job posting. While sending rejections, we can not distinguish between those that have been sent and those that have not.

UI is easy to navigate, simple and easy to use.

While it is simple and easy to use, the software does not allow for multiple requisitions to be posted under one pipeline or job posting. Our team also finds that it does not have the best integration with the top, competitive job boards outside of LinkedIn and Indeed.

Can easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares.

Shows you active referrals and stage of recruitment proces.

Wish there was a feature to see shared feedback on candidate

Lack of crashes and quick plataform, easy to integrate and takes minutes to create profiles. We are able to delete status etc. Great

The process was very easy and its intuitive.

UX is quite good; it's easy to see the pipeline of candidates; email notifications are useful and enable the hiring team to move quickly

- would love to have the candidate's resume and submitted work sample test download button available on top so that I don't have to scroll all the way down.- always logs me out when I close the tab

Workable isn't the most feature-filled option out there, but I kind of like that about it. It's to the point, good integrations for the most part, and effective. You also have lots of customizable options with regard to your desired pipeline flow.

Some more integrations would be great, but my primary request would be for them to lower the number of clicks required to achieve certain functions. It can be incredibly repetitive with unnecessary clicks.

The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.

There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.

Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product.

My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline.

Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible.

Last email from this company has been included in my comments.

Workable is extremely easy to use. The features built in are very self explanatory and the job boards are top notch.

Everything seems to be coming at a price now. Workable started off as one of the most truly affordable ATS systems. They have not always been the first ATS to the table when introducing new functionality, but they seem to do a good job with it. However, they have been taking away portions of the product that were initially available, which comes off as greedy. Customer service is incredibly inflexible at times, which is quite frustrating for a company that has been with them for so long.

The tool has been a great asset for your organization. it allows us to pick and customize the modules that we want to use and expand as we need. We also love the attention to detail and their understanding of the recruitment process. Features like easy sharing of profiles with hiring managers, candidate feedback and tracking have been built with great care and thought. Its made our recruiters work a lot easier

The software has certain drawbacks when implemented at a large scale. The ATS might not be the easiest to scale and minor bugs can be found occasionally.

Workable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process

We found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.

* Able to build out recruiting funnels/hiring process.
* Wide variety of analytics to track recruiting KPIs.
* Candidates can easily be tracked throughout the process.
* Quickly pull up social media information.

* Gmail conversations do not always sync, which leaves you needing to use Workable.
* Duplicates are not recognized by the system.
* Social media information is not always accurate.

Intuitive to use. Easy to manage even when juggling lots of applications. Good inbox layout and workflow through hiring process works well. Filters are useful feature as well..

Really not much to criticize - I've used a lot of these types of applications and this one is probably the most intuitive to use. Occasionally small lag when jumping from jobs to people lists - but this is minor.

The program is easy to understand and use. The program offers flexibility in designing communication templates and the application. I appreciate the ability to directly link to my calendar.

Though I believe Customer Service has done a very nice job of helping me learn the system, it can be frustrating when I am looking for an answer quickly. Communication starts with an email or chat session which is not often returned until the next day.

Workable's ease of use is its best feature. We can track our applicants through the entire recruitment process and keep all of their information in one place.

No, I like all the features it provides.

I've been involved in hiring for over a decade and have never found as great a tool as Workable! You can do just about everything through its interface: search, view resumes and screening questions, outreach, set appointments that sync with my calendar, compare candidates, share candidates, rate and comment on candidates (great for teams), easily follow candidates through their path to hiring, buy advertising with all the major job portals. This is everything I need to make hiring a snap!

I really only have 2 comments regarding ways to improve:
1) When printing resumes, allow them to maintain their original formatting submitted by the candidate
2) Integrate a feature like Assistant.to for scheduling so that I can give candidates several different time slots to choose from that automatically sync to my calendar

Our company goes through multiple interview stages with different people in the various departments of our org. Workable is a great place to consolidate our notes on every candidate into one place so I can see what concerns or positives other people have uncovered. We don't need to send multiple emails or keep a google doc anymore because Workable contains everything in one place.

I don't have any major concerns, I'm not a recruiter so I only use Workable on a surface level and so far it's met every need that I've had.