
Deputy
Totaalscore
Filteren op
Bedrijfsgrootte
Gebruikte tijd
700 reviews

- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
Beoordeeld op 17-4-2018
Pluspunten
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
Minpunten
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Deputy Helped us to go Paperless
Beoordeeld op 26-9-2022
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per...
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.
Pluspunten
Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.
Minpunten
I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.
Overwogen alternatieven
Time TrackerRedenen om over te stappen op Deputy
Deputy customer service, cost, functionality and security features.- Sector: Kleding en mode
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
No bad until you try to leave
Beoordeeld op 27-8-2018
I have rarely ever left a negative review in my life but after my recent experience I feel it's...
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Pluspunten
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Minpunten
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Antwoord van Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
- Sector: Fabricage van elektrische/elektronische producten
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Really easy-to-use interface
Beoordeeld op 22-9-2023
Pluspunten
In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.
Minpunten
Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.
- Sector: Horeca
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Deputy Review!
Beoordeeld op 1-5-2022
Pluspunten
What we like most about this software is the ease of clocking in and out and tracking our employees locations.
Minpunten
We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy Time clock solution
Beoordeeld op 26-8-2021
Easy to use.
Easy to use.
Pluspunten
The mobile app and web client make it easy for employees too clock in and out. You can also establish boundaries so that mobile app users are not clocking in away from the work location. Management can easily be notifies who is on time, late, or did not clock in at all.
Minpunten
It's not free but it definitely is worth it's value if you are paying for other time clock software.
- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Outstanding Customer Support
Beoordeeld op 10-11-2016
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake...
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
Pluspunten
Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive
Minpunten
More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A very good product!
Beoordeeld op 1-9-2023
Pluspunten
I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.
Minpunten
I have not found anything the bothers me in the software so far.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Scheduling App
Beoordeeld op 28-8-2023
We can not function without Deputy because it organizes our work schedules, vacations, leaves and...
We can not function without Deputy because it organizes our work schedules, vacations, leaves and etc. all in one place visible for all employees.
Pluspunten
Easy to use and straightforward interface.
Minpunten
There should be a functionality to restrict start of shift to a particular location
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Superb Employee Scheduling
Beoordeeld op 12-9-2023
Pluspunten
It is easy to use and it has a mobile app
Minpunten
Sometimes I forget to log out and it should log us out automatically
- Sector: Beveiliging en opsporing
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP ...
Beoordeeld op 24-5-2023
Could be better
Could be better
Pluspunten
Keep track of time of employees, build schedule.
Minpunten
Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects
- Sector: Evenementenbureaus
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Exactly what I was looking for
Beoordeeld op 25-5-2017
Probably one of the best scheduling/staffing apps out there organizing my company's staffing,...
Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.
Pluspunten
The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.
Minpunten
So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Deputy improves our business efficiency
Beoordeeld op 3-11-2016
We are in the air-conditioning & mechanical services industry with approx 40 employees and a...
We are in the air-conditioning & mechanical services industry with approx 40 employees and a similar amount of sub-contractors working on various sites throughout the Sydney Metropolitan area. Before we installed Deputy we were relying on each individual signing a "sign on/sign off" sheet at the various job sites. On these large construction sites it's very difficult for the site supervisors to monitor the actual start and finish times of individuals. Time sheets were emailed to us on a fortnightly basis from each employee/sub-contractor. These were all formatted differently and made wages preparation a long and laborious task.
Pluspunten
Each site has an ipad and the employee/sub-contractor logs in at the start and finish of their shift where a photo is also taken which makes the monitoring of staff very easy. The times are approved by the office manager each day and individuals can check what shift times have been approved on their app at any time. Each fortnight the time sheets are printed, which are in an each to read formalt, and wages are prepared from these sheets. This process has reduced approximately five hours of wage preparation. Customer support has also been prompt and efficient.
Minpunten
The best way to use Deputy on job sites is with a "kiosk" (ipad). We don't have secure site sheds at all sites so finding a location to put the "kiosk" with available power to charge it was harder in some areas.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great App
Beoordeeld op 16-5-2023
Good
Good
Pluspunten
I like that it is easy to use, easy to find your schedule and clock in and out
Minpunten
Sometimes when putting in leave or unavailability it can be challenging
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Timesheet intergration into Buildxact
Beoordeeld op 29-3-2023
great customer support and happy with the software
great customer support and happy with the software
Pluspunten
Easy use for integration into my construction software, good customer support
Minpunten
Would like to be able to track more easily employees overall costs for a year once they take holiday pay etc but it might be the package I purchase or the way i use it
- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Staff management made super easy
Beoordeeld op 27-7-2016
I use deputy every single day to keep tabs on my employees who work in two different locations....
I use deputy every single day to keep tabs on my employees who work in two different locations. Scheduling and managing my employees couldn't be easier. Deputy is a very easy to use software used to track data, time sheets, schedules and communicate with each other.
Pluspunten
I love the reports that deputy keeps track of. Every report is meticulously categorized and organized, which is a complete life saver. Instead of spending hours sorting through time sheets and data, deputy has all that for me in a single click! Payroll is super simple.
I also love the way that I can communicate with 40+ employees through the news feed. I use the news feed for important company announcements and changes which is helpful because everyone has to be on the deputy software, so everyone will see the messages. My employees also interact through deputy among regarding work such as schedules, work processes etc.
Minpunten
More functionality with the iOS app. I work a lot through my phone and I would be great if I didn't need to hop on my laptop to access everything I need on deputy.
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Seamless and cloud based, versatile. App driven for employees mobile devices, schedule at hand.
Beoordeeld op 17-4-2018
Pluspunten
Scheduling is complicated and the data entry process can be tedious, but with the "Copy Shifts" function, entry is made easy and editing is simple. A great tool for time management.
App driven for seamless integration with employee mobile devices, schedule at the ready and employees can set alerts, push to calendar, notifications, etc. to their liking. The dashboard is pretty snazzy and clear. Export timesheet function makes payroll a breeze.
Minpunten
At present, I have not come across much I did not like, how ever, when exporting timesheet the calendar function does not always default to the current pay period. It seems to default to some odd dates. I am not sure what is causing that as we had set our parameters. Support Chat is good, but sometimes a phone call is necessary.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use scheduling system
Beoordeeld op 19-8-2022
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem...
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!
Pluspunten
As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
Minpunten
I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
- Sector: Overheidsadministratie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Online Scheduling / Time Card System
Beoordeeld op 24-4-2017
Working for a City Government Organization, we installed deputy.com to replace our outdated and...
Working for a City Government Organization, we installed deputy.com to replace our outdated and expensive Kronos solution. Deputy being a cloud based system, helped us to deploy and test more rapidly then installing a local on premise solution. The Integration staff and Owner of the company were involved with our go live and were amazing. They continue to speak with us and help us though issues that come up. Deputy.com is well worth the money and they integrate with most major cloud based payroll systems. Their IPAD kiosk app for clock-in/out is the best out of all the other company demos we tried as well. Easy to deploy and manage and they continue to work out bugs and issues as they come up. They are very quick to acknowledge a problem and work on a fix.
Pluspunten
iPAD Kiosks
iPhone/Droid Apps for staff
Cloud based
Beautiful Interface to schedule
Easy to use
Tons of features
Minpunten
Works best in Google Chrome. IE and Firefox is buggy.
Automatic features that affect time entry don't always work as described.
No formal training documentation, only help web guides.
Antwoord van Deputy
Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling.
- Team Deputy

- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Deputy
Beoordeeld op 2-5-2019
Smooth and good experience
Smooth and good experience
Pluspunten
The fact that its very easy to customize and assign shifts to appropriate staff who are then able to receive notifications on their phones and PCs.
Deputy's customer support is also quite good.
Minpunten
I found that navigating at first through the web based application tends to be a bit difficult and it also does't offer a range of colors for tagging different shifts.
Overwogen alternatieven
PaycorOvergestapt van
PaycorRedenen om over te stappen op Deputy
Better customer support response- Sector: Recreatieve faciliteiten en diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Finally found a cheduling and time tracking app that integrates with ADP for us
Beoordeeld op 4-5-2023
We like and it's very functional for us.
We like and it's very functional for us.
Pluspunten
I like the ease of use and the multi functionality of Deputy as well as the fact that it easily and quickly exports to ADP.
Minpunten
When removing an employee after termination, there is no way to easily remove them from future shifts in order to terminate them without going through and deleting each shift individually.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Good for small businesses
Beoordeeld op 25-5-2023
Pluspunten
The ease of use and the user friendly interface for start is good for a small business that has one person doing multiple roles. Having a mobile app that can be used across most mobile devices makes it a very efficient tool for communication with staff and also a perfect system for timesheet signing. The added bonus is the geolocator for enabling shift work at multiple destinations to only be able to clock in close to the designated place of work.
Minpunten
Timesheet approval function on the mobile app needs improvement
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Recommended, but not for everyone.
Beoordeeld op 2-5-2023
It did improve our capacity to track where and when our workers were and how our costs should be...
It did improve our capacity to track where and when our workers were and how our costs should be distributed along our projects. In other words, it has been a good tool to admin/track/adjust our efficiency.
Pluspunten
Deputy helps to accurately schedule workers and track their time. This helps the administration to check the efficiency and efficacy as most of the time, laboring hours can go out of hand.
Minpunten
Although Deputy helps with scheduling and hours tracking, as an admin user it does demand a lot of time toschedule, set tasks for workers, approve timesheets, adjust or modify.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great UI/UX and Easy to use
Beoordeeld op 25-5-2023
Pluspunten
Scheduling was a breeze, approving shifts and managing payroll was simple as well. Integrated well with our payroll software. The best thing was the UI though I have looked at multiple scheduling softwares but they were too complicated to use. My employees could trade shifts with such ease and I could approve them as well. All in all a comprehensive app and website.
Minpunten
It wasn't very easy to find employee and put in their pay info etc. Otherwise didn't find any cons.
- Sector: Horeca
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Absolutely love Deputy!
Beoordeeld op 1-9-2020
Absolutely wouldn't use anything else!
Absolutely wouldn't use anything else!
Pluspunten
So easy to roster people in appropriate areas, ensure you have the right amount of cover, and let everyone knows what their shifts are. Logging on and off shift is quick and easy, and the phone app is wonderful for offering out shifts to be covered at short notice.
Minpunten
24/7 online help is good, sometimes there are communication difficulties because of the intricacies of the Australian awards system. However, having an account manager I can book a remote training or consultation session with is awesome!!