
QuickBooks eCommerce
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598 reviews

- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Complete tools for inventory and order management
Beoordeeld op 5-8-2022
Pluspunten
It has 'great integration with some ecommerce platforms. Making the company's financial management easier
Minpunten
Despite being very complete, I believe that this makes it difficult at first, as I was lost on how to use QuickBooks correctly
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
QuickBooks Commerce Review
Beoordeeld op 14-6-2022
I have realized that QuickBooks has saved me a lot of time and has increased my productivity...
I have realized that QuickBooks has saved me a lot of time and has increased my productivity significantly. It is very easy to use and I am overall satisfied. I really cannot complain.
Pluspunten
QuickBooks has been very helpful in creating and managing invoices and other financial documents ever since I started using it. It's very easy to use and the minimal amount of time I took in mastering the art of creating invoices with this platform is just unbelievable. I have been using QuickBooks in a small financial institution and ever since, deadlines are met and time has been saved leaving me with plenty to do other things for my business. The navigation on the software is very easy and I have found that the institution is more organized since using this software. It's very informative and user friendly, I cannot recommend it enough.
Minpunten
One thing that I found to be a bit of a disadvantage is the installation process of the software. It was a bit challenging for me to install the software and I had to call in someone for help. On top of this, a strong internet connection was required during the process of which the place where I was had poor access so this factor was a bit challenging.
- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Consistently horrible support experience
Beoordeeld op 14-2-2021
Possibly okay if you don't want to actually know how many products you have sold, or add any...
Possibly okay if you don't want to actually know how many products you have sold, or add any inventory to your system OR stop selling when you run out of stock.
But honestly - before I started my business I worked in software development, so I consider myself pretty tech savvy - and this product is unreliable, unfinished, and comes with poor quality support.
Pluspunten
We have two retail websites on shopify, and sell wholesale using the b2b portal or entering orders on behalf of our customers, depending on their region.
Initially we found Trade Gecko (now QB Commerce) easy to implement and get up and running with. It's a pretty-looking interface, and at least on the surface, is quite easy to use. The b2b portal works well and our customers like using it to order their products.
Minpunten
The reporting is TERRIBLE. Want to see how many products you sold in the last 12 months. Oh - you can't. (We sell one product as a part of several bundles, all configured inside TG - reporting can NOT cater to this).
Are you wanting an inventory management system to - you know - manage your inventory? Don't bother. Trade Gecko lags so much we CONSTANTLY oversell. We aren't even super high volume yet (200-300 orders a day in a peak season release), and it can't keep up. SO frustrating having to constantly contact customers to explain why we oversold, and why our inventory is negative despite our settings being set to NOT allow overselling.
Don't even BOTHER trying to do a stock transfer. We make stock available at a specific type as a part of a new release, and spend weeks hyping this up to our customers - then Trade Gecko takes 2+ hours to receive the stock in?! Customers waiting, angry (understandably) and us rushing manually adjusting stock in and out to get it to work, only to find all our inventory numbers are DOUBLED when it eventually published two hours later. After going back and forth with support several times we were told that we can't stock transfer more than 2000 units at a time. TG isn't designed to do that. (SO... our full container shipments of 10,000+ items have to be split up because our system can't cope?!)
Honestly the WORST support experience consistently - SO many core functions missing, or don't work properly.
- Sector: Consumentendiensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Quickbook has some flaws but it is still the best for small businesses.
Beoordeeld op 4-8-2023
Some business problems i've solved is financially becoming more powerful and being able to do...
Some business problems i've solved is financially becoming more powerful and being able to do everything I want to do in just one platform there are a few things they need to work on like there were a few glitches in the system but nothing to big that gets in the way of the results.
Pluspunten
Some pros of Quickbooks eCommerce is that everything is all in one platform.It's a very useful tool and gives you some useful information.And is very quick to help you with our financial problems you may be having.
Minpunten
Some cons of Quickbook eCommerce is that I was having problems creating a account at first but got everything figured out.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Software
Beoordeeld op 19-11-2019
I really like the software and Customer support is always very helpful in every aspect.
I really like the software and Customer support is always very helpful in every aspect.
Pluspunten
Reporting is good. It is also easy to use. Integrates with other software easily.
Minpunten
There is not a payment integration that syncs with wholesale orders or on site sales.
Antwoord van Intuit
Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.
- Sector: Farmaceutica
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Everything is more secure thanks to cloud services. One of the best advantages is not needing...
Beoordeeld op 25-11-2022
Mostly With Excel, it took me an hour or more to complete my inventory management; however,...
Mostly With Excel, it took me an hour or more to complete my inventory management; however, Quickbook only took me about half as long. Less time spent on work means more time for my family and other activities. I am really grateful that I discovered this program since it helps me live better and streamlines my workday.
Pluspunten
With the online version of 08, it's simple to always have the most recent updates. The ability to share files is the precise tool an accountant needs to simply communicate the information required to maintain your books and submit your taxes. If you ever need it, you may easily access QuickBook loan funds as well as the 2008 paycheck through the program. Access is advantageous whenever and anywhere.
Minpunten
Some processes' naming conventions are a little intimidating until you figure out exactly where they are and what they are called. Features may be moved as a result of the upgrades, making it more challenging to discover them. There are occasionally problems with the online connectivity, as there are with any cloud-based applications.
- Sector: Medische praktijk
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
It's not just a great option for us, it's the best option! It's stress free and so easy to use.
Beoordeeld op 27-7-2022
Oh! I love this software, it has been the best for me so far, It's so easy and friendly, stress...
Oh! I love this software, it has been the best for me so far, It's so easy and friendly, stress free and intelligent, so i think i'm sticking to this app, I love it!
Pluspunten
The B2B eCommerce Platform doesn't give any stress, it works smoothly. It looks simple but very effective, the features are so outstanding and intelligent, we love this software.
Minpunten
I have experienced a little bit of updating issues, i had to wait for some days to update, also it looks like the technical team doesn't work on weekends to reply to my questions. So an improvement in these would be great!
- Sector: Textiel
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
QuickBooks the efficient an effective running of a company
Beoordeeld op 27-1-2022
It has enabled the easy, efficient, and effective management of the company integrating every...
It has enabled the easy, efficient, and effective management of the company integrating every function hence internal controls can easily be affected.
Pluspunten
Easy access to all areas in the system. You can integrate every aspect of your company. Fast, easy, and efficient stock-take. Customer support and services are helpful.
Minpunten
The theme for the software is a bit bright making the eyes strain as brightness control is not very effective.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Quickbooks eCommerce
Beoordeeld op 8-6-2023
Now that we have automated everything, we no longer have to go through the hassle of filing...
Now that we have automated everything, we no longer have to go through the hassle of filing paperwork, with the possibilities of losing the file or misplacing one. Quickbooks has made it easier to keep track of orders and inventory left in stocks. We are able to order more inventory efficiently.
Pluspunten
Inventory management is excellent. So far, my company has had no problems with this.
Minpunten
There isn't anything to dislike. Quickbooks eCommerce is an amazing product and my company is grateful for them.
Redenen om over te stappen op QuickBooks eCommerce
The reviews and ratings for Quickbooks eCommerce were higher than those of the alternative products.- Sector: Consumentengoederen
- Bedrijfsgrootte: 2-10 werknemers
-
Bron van de reviewer
Totaalscore
Tradegecko is the backbone of our back office.
Beoordeeld op 9-6-2015
We're a distributor that supplies to multiple stores in the Benelux, Germany and Scandinavia a.o.,...
We're a distributor that supplies to multiple stores in the Benelux, Germany and Scandinavia a.o., additionally we have our own offline and online store based in Amsterdam.
B2B
Besides the obvious inventory management, we use Tradegecko for invoicing etc. as well for our B2B activities. We're currently setting it up to work with Xero, which should turn out to be the total set up we need. The Online Ordering Platform is a big plus as well for us as B2B distributors and we seen conversion per customer rise since implementing it.
B2C
We're in the middle of switching to Woocommerce for our new online store as well as setting up a second online store also running on Woocommerce. Having our B2C inventory streamlined in Tradegecko and in sync with our offline store (POS = VendHQ) once that plugin is finished, should make life a lot easier for us.
Pluspunten
- Online Ordering Platform
- B2B Sales App (Useful for trade shows, although far from perfect)
- Capable & friendly customer service
- Constant development and addition of new features.
- Multiple Warehouses
- Multiple Currencies (We buy our goods in Japanese Yen)
Minpunten
- Stats are limited, for instance I would like to filter results based on country which isn't possible.
- In the Online Ordering Platform I can't manipulate the order of shown items, which can be very confusing for the end user.
- Occasional bugs (which are usually fixed fast, once they're up to speed) examples:
-- orders that are long fullfilled, keep popping up in the active overview
-- Multiple orders claim to have an unpaid balance of 0,01 or 0,02 cent, while the processed payment equals the invoice amount, resulting in a bloated unpaid invoices overview page.
If these are smoothed out, it's 5 star rating from me!
Antwoord van Intuit
Hi there,
Thank you for the great review! We're glad to hear that TradeGecko is making your life a lot easier. We appreciate your feedback, and are continuously working on improving the software, so we will be sure to pass on your feedback to our product team!
Regards,
Alicia
TradeGecko
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
QuickBooks Online the easy way out!
Beoordeeld op 15-11-2021
I personally enjoy the effortless operation of the software and the potential growth in businesses ...
I personally enjoy the effortless operation of the software and the potential growth in businesses .
Pluspunten
* Home page layout : Easy to access all your ribbons from the home page.
* The Developers took their time to make the software dummy proof in regards of using it.
* You can sync your bank account with the software for better evaluation .
* Makes stock-take a whole lot easier .
Minpunten
*The constant buffering just after a update on the software side .
*There are no dark theme for the software and put straining on your eyes.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
This is a perfect software for managing stock even if it is a big our small enterprises.
Beoordeeld op 11-6-2022
According to my use use QuickBooks is very easy software to use in big or small enterprises and...
According to my use use QuickBooks is very easy software to use in big or small enterprises and moreover the stock management is perfect in this software
Pluspunten
it is easy to use and understand language usage everything is simple to use.
It is easy to find errors if some mistake is caused.
Minpunten
It lack professional assistance and security.
Some time system crashes because of which we are likely to loose our information.
- Sector: Administratie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Quick books has some issues that needs to be sort out but it is still the best for small...
Beoordeeld op 21-7-2022
My experience has been quite well unlike some of the other softwares I've use before because...
My experience has been quite well unlike some of the other softwares I've use before because QuickBooks
has a feature where you can track your bank incomes
Pluspunten
No backups but your date is still safe and secure
Invoicing
Cloud accounting
Minpunten
Data migration
That's the only thing I don't like about QuickBooks because as I said it's a very good software that I would recommend to others
- Sector: Nutsbedrijven
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Quikbook has some flaws but it is still the best for small businesses.
Beoordeeld op 13-7-2022
Very sattisfied because you give all the tools to get your business up and running.
Very sattisfied because you give all the tools to get your business up and running.
Pluspunten
I love sll the features about it.
It saves you alot of time and productivity is very clear and understanding.
Its highly recommended.
Minpunten
I would say some of the features can be implemented more because some of them just dissapeared but overall im happy.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Basic plan
Beoordeeld op 6-6-2017
- Add additional languages: dutch / french / german
- Make own translations / rename possible...
- Add additional languages: dutch / french / german
- Make own translations / rename possible (example: products and variants being able to change/rename or translate to own choice)
- Tradegecko support: receive an email confirmation when opening a new ticket or replying in a ticket. Only replies by tradegecko are email notified. I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)
Pluspunten
Fast and reliable website / webportal = cloud based
Ipad app
Intelligence functions
Magento connection
Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!
Minpunten
- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories)
- 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request.
- branding & identity: limited invoice text = Terms and Conditions?
- branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment
- inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards
- inventory products: update existing products = not able to change the re-order points in bulk (CSV)
- inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants)
- inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B
- B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Enhance Your Product Quality and Timely Delivery with QuickBooks Commerce
Beoordeeld op 7-6-2023
My overall experience with QuickBooks eCommerce has been highly positive and rewarding. The...
My overall experience with QuickBooks eCommerce has been highly positive and rewarding. The software has proven to be an invaluable tool for managing my e-commerce operations efficiently and effectively
Pluspunten
QuickBooks Commerce simplifies the order management process, from order capture to fulfillment. The intuitive interface enables easy order processing, tracking, and fulfillment, ensuring timely and accurate delivery to customersQuickBooks Commerce caters to businesses of various sizes and adapts to their evolving needs. Whether you're a small startup or an established enterprise, the software scales alongside your business growth.
Minpunten
As with any robust software, there can be a learning curve associated with using QuickBooks Commerce. Initially, navigating through the various features and settings might require some time and effort to fully grasp. However, the platform does provide helpful resources such as tutorials and support documentation to assist users in getting up to speed
- Sector: Programmaontwikkeling
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
QB-E-Commerce Experience
Beoordeeld op 20-7-2023
Overall, is is good and want to have a long run with this software.
Overall, is is good and want to have a long run with this software.
Pluspunten
It is an organized way to scheduling experience for me as well as for my customers. It has a great great customer service support. For the software, it is more simplified for selling and buying procedures. It has a tremendous feature or organizing and keeping my all invoices in the time frame. Its tracking of my stocks and shipping is extremely helpful with precision.It almost took hours to complete my management of inventory, but with the help of this software my time and efforts are both saved. In less than an hour, i complete all my processes. With the help of this software, i can spend my precious time with my family too. I am glad to use this software, where it makes my workflow more easier.
Minpunten
Some of the features, what i found should be taken into consideration that the software installation is kind of a drawback, where an assistance is needed. Secondly, a strong internet connection is needed for the process.The reporting of the back end is not good, as i came across using this system. Some of the processes, i had enter manually in order to reconcile payments as it takes time for reporting of orders. Most of the time, i had been asked to submit a feature request, which i personally did not find pleasing.
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
"Excellent material for QuickBooks online for novices."
Beoordeeld op 12-5-2022
QuickBooks Online has made working full time easier than requiring a VPN to sign into your work...
QuickBooks Online has made working full time easier than requiring a VPN to sign into your work computer specifically to perform tasks. Now all I have to do is log into QuickBooks online and work from home.
Pluspunten
"Excellent material for QuickBooks online for novices."
What do you enjoy the most?
QuickBooks' report creation flexibility is fantastic! I have complete control on the report's appearance, content, and data. It provides a simple and quick process solution for everything from accounts payable to accounts receivable for a smaller business. I can't attest to the efficacy of this application given we do not use payroll functionalities currently.
Minpunten
These are some frustrations?
QuickBooks includes a number of repeated functions. For instance, if you want to look up an account in your general ledger and it's on page three, you'll have to go back to page one and navigate through all the pages to get to page three.
- Sector: Groothandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Like a custom made order entry and inventory management system, without hassle and expense
Beoordeeld op 29-1-2017
The overall TradeGecko system is highly integrated, well designed, and operates without glitches. I...
The overall TradeGecko system is highly integrated, well designed, and operates without glitches. I never cease to be impressed how the TG team has anticipated every capability businesses such as ours need. Customer support is the best I have experienced in years. Rather than locking you into its own system, TG is an open system that facilitates working with other software and programs.
Two TradeGecko (TG) features are essential for us. For customer order entry, TG allows us to automatically import orders from our website, Excel files, and its B2B. Manual entry possible. TG generates attractive invoices, packing lists and enables easy e-mail communication.
Our supply chain is 5-6 months so inventory management is an essential 2nd feature. TG provides great functionality and is very easy to update. We always know exactly where we stand with inventory issues.
Reporting is a 3rd valuable feature. TG provides invaluable data on individual customer and products.
We don't yet integrate TG with our accounting and many of its partners but we plan to begin doing so in 2017.
Pluspunten
Does what it is supposed to - at a high level. The order entry component is smooth, integrates with the real world and requires minimal training. The inventory management component simplifies inventory management and provides us with all the information we need to manage inventory (no small task).
Minpunten
There is nothing I do not like about the TradeGecko platform or its team. It is a well-managed business is my fear it will be gobbled up by a leading accounting software company
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Accounting software at its simplest
Beoordeeld op 25-10-2021
Exceptional. It has improved so much since I trained using QuickBooks in university. It has been...
Exceptional. It has improved so much since I trained using QuickBooks in university. It has been simplified so much, It is a staple in the day to day operations of our company
Pluspunten
This software makes understanding your key business activities easier. I have been able to train my staff on how to use it, their tutorials are so detailed and easy to understand, most of my staff are not even high school graduates and yet after a few sessions of training, they are able to operate the software well. This software is a Godsend, it has made life so much simpler for me and my staff.
Minpunten
The limiting of sales orders for the cheaper priced packages
- Sector: Consumentenelektronica
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Very underdeveloped
Beoordeeld op 19-8-2021
Very bumpy experience. Please read my list of Cons and address it. I hope someone's working on it....
Very bumpy experience. Please read my list of Cons and address it. I hope someone's working on it. I spent a lot of time to set up this software and I'm stuck with it now. My latest chat with support regarding orders VAT inclusive said: "There's nothing we can do about it. Thank you for chatting with us". Disappointing and frustrating.
Pluspunten
Tracking inventory in multiple locations
Minpunten
- Couldn't integrate with existing QBO account. Had to set up new QBO account and transfer all data, create lots of journal entries - was very time consuming and labor-intensive. Caused some financial discrepancies to resolve.
- Tax inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only
- Supports accrual accounting method only. In cash - it's a mess
- Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
- Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
- Shipping line from Shopify orders is not coded to Shipping revenue account, but goes together with Sales revenue account
- When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time whole PO received. It works only when PO is shipped as a whole.
- Staff doesn't have accounting knowledge. There has to be understanding that every commerce transaction has a impact on Balance sheet or PnL. Had to figure out lots of things by myself.
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Our Inventory Headaches are Gone
Beoordeeld op 29-10-2014
I run an eCommerce business in South Africa called Sensational Kids - www.sensationalkids.co.za. We...
I run an eCommerce business in South Africa called Sensational Kids - www.sensationalkids.co.za. We curate and sell educational kids toys to people and schools across SA. When we embarked on this journey, I was somewhat naive as to the complexities involved with managing a large inventory of products. We started doing everything with a spreadsheet and our site back end system, but things quickly got out of hand.
Our eCommerce dev company recommended that we consider integrating the site with a dedicated inventory management system that also spoke to Xero accounting. The team at The Hatchery spent 3 months evaluating all the inventory systems that had interfaces to Xero (incl. OrderHarmony, Unleashed etc), and after throwing TradeGecko (TG) into the decision making mix, we realised it was the system of choice for our requirements.
PROS
1. Many inventory systems are weighed down by complexity and archaic interface designs. TG provides current design and interface cues that easily displace the competition when it comes to usability. I consider myself computer literate but by no means an expert, and I find TG to be so easy to work with.
2. Their API allowed our devs to build a seamless integration to TG. Now our inventory and site are kept in sync in real time.
3. Their interface to Xero has saved us a lot of time. A sale on our site goes into TG and then into Xero. Once approved, Xero reconciles the transaction against our bank statement, and whalla, I need do no more to ensure my accountant is happy :)
4. They have some great reports which give me a useful perspective on my inventory. Making good business decisions is so much easier. I am not yet an inventory guru, but thanks to TG I feel I am doing a pretty good job ;)
CONS
1. At times, our devs found turnaround of integration issues a little slow. All contact I have had with TG from a user support perspective has been very efficient, but if you are considering a complex integration then ensure your devs talk to the TG devs in advance.
2. There is no bulk image management process that works well for eCommerce clients like myself. We manage images using our site's back office system, and this works well except for those times when we want to use the TG mobile sales app and then need to manually sync all images to TG.
SUMMARY
Simply put, my business wouldn't be where it is today if it wasn't for this easy-to-use and comprehensive inventory management system. I highly recommend this system!
- Sector: Civiele techniek
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Our quickbook is very helpful to my business
Beoordeeld op 10-10-2022
It is very helpful app for my daily life because it helps me provide what i need everytime. This...
It is very helpful app for my daily life because it helps me provide what i need everytime. This app is very recommended to all users.
Pluspunten
Simple but effective, excellent client service, prompt assistance, and fantastic and practical intelligence features. Customers love how well the B2B platform works and enjoy it as well.
Minpunten
Only if we had known that from the beginning could we have saved ourselves from so much trouble.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Excellent inventory management software
Beoordeeld op 26-10-2018
I started using trade gecko since they started. I can say that they added TONS of new features...
I started using trade gecko since they started. I can say that they added TONS of new features which make it the most powerful inventory management software of its kind. We use it daily for all tasks and it is really a time saver. Would definitely recommend even thought they don't support our language (Spanish) it is still easy to use and really convenient.
Pluspunten
It's really easy to use. Simple but really complete software. UI excellent. top notch customer service, usually get response to problems in less than 5 minutes.
Minpunten
Does not support Spanish language. I think they should add Spanish and many other languages since it is not difficult to port and they would target a lot more customers.
I've been using trade gecko since it launched so I'm on a legacy plan. The pricing at the moment is a lot higher that what I payed when I started which is kind of a let down. They should keep old users with old pricing without removing them features, just don't add any new one too.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Efficient arrangements In a single platform
Beoordeeld op 10-11-2022
This is the industry standard software. It is stress free logging in from anywhere and keeping...
This is the industry standard software. It is stress free logging in from anywhere and keeping records updated, nice and easy. This software is value for money!
Pluspunten
The discount reference system is excellentSimple incorporation with banks and various forms of paymentIt gives an extensive bookkeeping package to my small businessEasy to use
Minpunten
It limits the number of usersInformation isn't generally backed-up so there is risk losing dataSystem crashes once in a while but not too frequently