Resource Guru reviews

Resource Guru

Cloudgebaseerde planningssoftware voor teams

Totaalscore

4,6 /5
(488)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,4/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,7/5

97%
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488 reviews

Karl
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best SaaS tool we use in our business

Beoordeeld op 26-1-2021

Pluspunten

Resource Guru literally transformed our business. It’s a super simple, yet incredibly powerful scheduling tool. It was very easy to implement and there was no friction onboarding the team. We’ve even setup some automations using their API, which feeds the data into our operational reporting. If you’re looking for a resource management and scheduling tool, look no further than Resource Guru.

Minpunten

The only thing I would like to see them add is a ‘do this every time’ option when I am asked how to handle a clash, rather than making me choose every time. Our business is such that we have to rearrange the schedule A LOT, and it gets annoying having to select an option over and over when I’m switching people’s schedules and it’s only going to be a temporary clash for 2 seconds. That’s a very small complaint though. Other than that, the software is perfect!

PJ
Totaalscore
  • Sector: Industriële automatisering
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Clean, easy to use software with lots of room for growth

Beoordeeld op 25-1-2021

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly...

Overall, Resource Guru has been a welcome addition to our operational process. I have thoroughly enjoyed using the software so far and it has certainly made things easier on myself and my team. Although I have a long list of things I think the software can improve on, I hope to work with the development team to open a dialogue on these additions. I know that our application for the software may be unique, but I'm sure the developments will be appreciated by others as well.

Pluspunten

Resource Guru is a very clean-looking software that provides an ease of use unlike I've seen in other products. No training was required to bring my team online with the software, much of it is intuitive. I appreciate the professional look and feel as well as the simplistic interface. Filtering is something that is crucial to our business, and while I love the functionality of it there is definitely room for improvement. Through implementing small workarounds we were able to bring this software online for a team of over 100 field service engineers with very short turnaround (less than three weeks of overlap between the old software and Resource Guru).

Minpunten

While Resource Guru provides a clean and simple software, at times I find it too simple. There are some features that are built in some places but not others. For example I have the option of custom tags for filtering Resources. I can build out a filter for region, city, desired schedule, skillets, or even favorite food if I want to. However, none of this applies to Projects. I would love to be able to filter projects by region, city, state, or custom tags like skillset and software required. It seems to me that the exact same functionality could be copied and pasted over to Projects.

There are other minor tweaks to be made, like exiting a window. Sometimes I am met with an "are you sure you want to exit" window because I'm currently editing something, but more often than not I am allowed to simply click outside the window or hit escape and all of the editing in progress is lost.

Furthermore, it would be nice to be able to input repeating holidays or events. For example, New Year's Day is always on January 1st. Why do I have to scroll forward and manually input this holiday every year? It would be great to just set it and forget it.

Another addition I would love to see is the ability to mark jobs/projects as tentative or unconfirmed. This could be in the form of a checkbox that adds a gradient to the job so it looks different than the rest. Something simple to differentiate it from confirmed projects is all I'm looking for.

Overwogen alternatieven

Resource Management

Redenen om voor Resource Guru te kiezen

Resource Guru offers a more professional looking service with the ability for our field engineers to sync their schedule to their own calendar service.

Overgestapt van

Google Sheets
Ana
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

RESOURCE GURU - ok for small and medium companys and/or not too demanding user

Beoordeeld op 7-2-2020

We use it for micro and macro managing of our team. For bigger companies such as ours it is not...

We use it for micro and macro managing of our team. For bigger companies such as ours it is not flexible enough. Reasons as listed above.

Pluspunten

I LOVE the sayings from the sitting guru on the upper right side on the dashboard.

Minpunten

I miss certain features or find them not to be optimal for end user:
- Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally)
- Search function is not successfully applicable (you dont't get clean results, without clutter)
- Not optimal print option for weekly overview (Guru in the middle, format wrong)
- Copy function only with shift key + draging the selected entry to duplicate it somewhere else
- Reports export to excell is not usable without modifying the excell spread sheet
- Complicated weekend bookings

Antwoord van Resource Guru

Hi Ana

I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting.

When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client view to make it even easier to focus in on bookings for specific projects/clients.

Resource Guru was designed to be used as an online tool, so we don't have a print feature right now but we do plan to support printing in future.

I can see you discussed the report downloads with our team and I'd recommend you use the XLSX file rather than the CSV file.

When it comes to booking at the weekend, if your resources aren't normally availability you can create an availability exception as shown here https://bit.ly/31H5S6C You can also flag overtime!

Hope this helps :)

Thanks
Kat

Geverifieerde reviewer
Totaalscore
  • Sector: Hoger onderwijs
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy UI and a big time saver

Beoordeeld op 19-9-2023

Pluspunten

I like that I can see other colleagues schedules too as it means I can plan my time off and see who is on projects with me without having to go through others

Minpunten

Nothing! I love the filtering option in the schedule and the scheduling and calendar are the only features I tend to use and they're perfect.

Russ
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Awesome Tool for Resource Management

Beoordeeld op 1-3-2021

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in...

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Pluspunten

Easy to use! Straight-forward user interface.

Minpunten

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Antwoord van Resource Guru

Hi Russ

Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Tom
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Brilliant, intuitive platform with top class customer support

Beoordeeld op 1-7-2022

It has turned something we used to do slowly and manually into something done in seconds.

It has turned something we used to do slowly and manually into something done in seconds.

Pluspunten

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful

Minpunten

I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!

Overwogen alternatieven

Smartsheet

Redenen om voor Resource Guru te kiezen

Float's pricing structure is ridiculous - there is no help for a small company

Overgestapt van

Float

Redenen om over te stappen op Resource Guru

Resource Guru is intuitive and pleasant to use. it's also much easier and makes more sense.

Antwoord van Resource Guru

Hi Tom

Thanks for sharing your feedback! Milestones, project phases and a dedicated mobile app are firm features on our roadmap, so I've made a note to contact you once they get released :)

If there's anything else I can do to help at any point please don't hesitate to reach out!

Thanks,
Michelle

Simon
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Couldn't run the team without it

Beoordeeld op 24-9-2019

Excellent. All our interactions with the team have been fast and successful. They clearly love the...

Excellent. All our interactions with the team have been fast and successful. They clearly love the product and the work they do.

Pluspunten

It's fast and intuitive and I am able to see at a glance and report on all of my team's​ assignments and accurately schedule all their time.

Minpunten

Reporting aspect. Stock reports are good, but would like to be able to drag them into a platform like PowerBI. Potentially via scheduled export to CSV or similar. Would also like some more customisation​ such as more leave types and an option to backup and restore information. Finally, audit tracking - who made what change.

Overwogen alternatieven

Microsoft Teams en eResource Scheduler

Redenen om voor Resource Guru te kiezen

The tool was only good for scheduling large blocks of time, was slow and cumbersome. This tool is much more dynamic.

Redenen om over te stappen op Resource Guru

Exact functionality match to requirements. Originally bought for my team​ only, but quickly expanded to the whole department.
Ross
Totaalscore
  • Sector: Olie en energie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Daily Resource Guru user

Beoordeeld op 28-1-2021

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a...

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!

Pluspunten

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Minpunten

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Ben
Totaalscore
  • Sector: Milieudiensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great resourcing software. So easy to use.

Beoordeeld op 22-4-2021

Has helped immensely with staff resourcing and maximising utilisation.

Has helped immensely with staff resourcing and maximising utilisation.

Pluspunten

The visual interface and ease to move (drag and drop) staff bookings around.

Minpunten

Not having a search feature within Projects field.

Antwoord van Resource Guru

Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.

Please don't be a stranger if there's anything else we can do to help :)

Happy scheduling!
Michelle

Sonia
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Easy to use high level planning tool

Beoordeeld op 24-9-2019

Resource Guru allows our company to do long-term high level planning of resource utilisation and...

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Pluspunten

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Minpunten

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

Overwogen alternatieven

Asana

Overgestapt van

Google Docs
Reshma
Totaalscore
  • Sector: Public relations en communicatie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

SM user

Beoordeeld op 30-9-2019

As mentioned I have implement RG to both my previous and current working places. Its easy and...

As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy.
I use RG on a daily basis to book my whole team's daily tasks.

Pluspunten

Easy to use, simple for all team members. Looks visibly pleasing.
I have implemented Resource Guru to my previous and current working places.
Very good value for money.

Minpunten

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now.
Still not very mobile friendly.

Overwogen alternatieven

monday.com

Redenen om over te stappen op Resource Guru

It was more beneficial for my team and how we work daily.
Kt
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great piece of software

Beoordeeld op 25-11-2022

Pluspunten

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Minpunten

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Nancy
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Resource Guru Review

Beoordeeld op 17-7-2019

Everyone has access to the schedule so each developer or designer not only knows what they're...

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Pluspunten

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Minpunten

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Antwoord van Resource Guru

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.

You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.

Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.

Would love to hear from you ..

Best, Percy

Emma
Totaalscore
  • Sector: Design en ontwerp
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Amazing software that's incredibly useful for our Studio team

Beoordeeld op 24-1-2022

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the...

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the way in which we work as a team, making us more collaborative and organised.

Pluspunten

Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.

You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

Minpunten

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Antwoord van Resource Guru

Hi Emma

Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/apps

Also task dependencies are firmly on our roadmap for the future, I'm afraid I can't give you an accurate release date for this just yet; but I'll be sure to keep you updated as soon as there is any news on it.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Spencer
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great scheduling app for teams

Beoordeeld op 24-2-2020

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment...

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.

Pluspunten

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

Minpunten

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Antwoord van Resource Guru

Hi Spencer

Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.

Thanks,
Kat

Elom
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Resource Guru - RMT

Beoordeeld op 11-2-2020

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with...

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Pluspunten

Ease of scheduling and color coding to identify the job owner.

Minpunten

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Antwoord van Resource Guru

Hi Elom

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more

When it comes to tracking utilisation and capacity, this is all done in the Reports section so you'd need to upgrade to the Blackbelt or Master plan in order to access this information. You can learn more about what the reports have to offer here: https://help.resourceguruapp.com/en/collections/38289-reports

Finally, you can definitely color your bookings by Client or Booker, as well as by Project :) You'll find a walkthrough on using colors here: https://help.resourceguruapp.com/en/articles/2942102-using-colors

I hope this helps! If you have any other questions please don't hesitate to reach out :)

Happy scheduling!
Kat

George
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Resource Guru Overall Review

Beoordeeld op 12-7-2021

Overall a great app. Has certainly improved my time management abover all else. This app really...

Overall a great app. Has certainly improved my time management abover all else. This app really enables me to keep on track of my workload and stay organised in the fast paced agency. Very useful indeed and couldnt work without it.

Pluspunten

As an account executive for a design agency, being able to shcedule resource is a key part of my daily activites. RG is super easy to navigate and makes scheduling my work really efficient. I use it every day and it makes my work management a whole lot easier. An email first thing in the morning shows what I have scheduled for the day so I can be prepared for the days bookings. The dashboard also enables me to see what Ive got in for the day which is great. I can easily cancel, edit and add new bookings with just a couple of clicks. Using the different colour schemes also enables me to see who on my team has bookings so if i ever need to edit a booking, I kow who to speak too on my team. Overall, I would highly recommend this app too anyone as its super intuitive and no training is really needed! Perfect for anyone in client services.

Minpunten

Nothing to improve from my point of view. I havent used all the features off the app so no comments on ways to improve.

Adile
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Resource scheduling never easier

Beoordeeld op 9-12-2019

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working...

It has make resourcing scheduling so much easier. Staff knows what they are supposed to be working on and managers can plan properly resources and understand conflicts or overtime required to complete projects on time.

Pluspunten

It is a very easy tool to schedule resources. you can extend tasks across weeks, split tasks, duplicate tasks across different team members. It is visual and easy to use. It allow us to understand who is working on what projects.
You can customise and filter resources by teams and you have a reporting tool where you can see by week how is your resource utilisation.

Minpunten

the Zoom -+ button will only show present week or next 6 weeks. It would be good if you can select how many weeks you want to see, between 1-6 weeks to visualise on the Schedule tab.
sometimes when adding many tasks on a day for one resource, you create overtime unnecessarily it would be good to have a button/option to distribute same amount of time to all the tasks for a day, taking the amount of hours the resource works a day.
Reporting- when reporting who is working on what project, it would be useful to have the percentages of time spent on each project.

Overwogen alternatieven

Float

Redenen om over te stappen op Resource Guru

value for money
Jaspal
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Excellent for viewing schedules

Beoordeeld op 13-12-2021

i can see the dept's schedules and plan booking

i can see the dept's schedules and plan booking

Pluspunten

Easy to use and add important notes to as well

Minpunten

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Antwoord van Resource Guru

Hi Jaspal

Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen.

You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Pedro
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Resource Management Made Easy

Beoordeeld op 24-9-2019

Overall the solution is very robust and solid at what it does. It has been used for over 5+ years...

Overall the solution is very robust and solid at what it does. It has been used for over 5+ years and does it job well. I would like to see a bit more is product feature evolution in terms of workflow management/triggers as mentioned.

Pluspunten

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

Minpunten

I would like to see more API integration efforts made into other applications.
I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

mimi
Totaalscore
  • Sector: Mediaproductie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

usage of GURU

Beoordeeld op 29-3-2022

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new...

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it

Pluspunten

The simplicity of the usage and interface

Minpunten

I could not edit information of members of the team once they are listed.

Antwoord van Resource Guru

Hi Mimi

Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.

If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.

Please let me know if there's anything else we can do to help :)

Thanks,
Michelle

Fauzi
Totaalscore
  • Sector: Mediaproductie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Resource Guru Makes My Daily Life Easier

Beoordeeld op 22-4-2020

Pluspunten

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Minpunten

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Antwoord van Resource Guru

Hi Fauzi,

thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Angela
Totaalscore
  • Sector: Research
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

My go-to tool for creative project planning

Beoordeeld op 29-9-2021

Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for...

Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for my team. The colour scheme makes it easy to, after a quick glance, know what projects are planned for the week and see who is working on what. The feature of 'split booking' is very hand as well.

Pluspunten

Ease of use, highly customisable and visually appealing.

Minpunten

Something that could be added is the option of duplicating a scheduled project from one resource to another.

Antwoord van Resource Guru

Hi Angela

Thanks for sharing your feedback with us :) I just wanted to let you know that you can quickly duplicate bookings from one resource to another by using SHIFT+drag, so there's no need to manually create bookings! You can find further details about it just here: https://help.resourceguruapp.com/en/articles/2942096-duplicate-or-copy-calendar-events

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Urs
Totaalscore
  • Sector: Machine- en installatiebouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Ressource management with resource guru

Beoordeeld op 4-11-2022

We have a team with 13 persons, and resource guru helps us to have an overview about our capacity...

We have a team with 13 persons, and resource guru helps us to have an overview about our capacity regardign the differents task people have to do.

Pluspunten

flexibilityeasy of usefast overview about capacity

Minpunten

I would like a more powerful project overview on the scheduling page (for example sum of all hours planned for a specific project, wihout going to reports)

Antwoord van Resource Guru

Hi Urs

Thanks for sharing your feedback :)
We recommend having the Schedule open and the Reports in a second tab, so you can switch between the tabs quickly in order to see the total hours of a project or client. It's worth to mention that we have plans to improve our Projects and Clients view within the Schedule in future, so we'll make sure to keep you updated on those enhancements.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Sudip
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Resource Guru: An Easy-to-Use Resource Management Tool

Beoordeeld op 2-3-2023

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive,...

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.

Pluspunten

I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.

Minpunten

One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.