Quicken reviews

This program is very versatile. Our account appreciates the account version that we can send him to do our year ends or PPP. It saves from manually recording checks into the register, allows us to split receipts, and split how we pay. the program is easy to use, and our bookkeeper can find online help or customer service help quickly and accurately. This is a program that is worth the money, and you won't switch because the years build off of each other.

It takes a little time to understand how it works. You need to really pay attention to how you set your program up and enter the data to distinguish between vendors, clients, etc., overall a solid program accepted in the industry.

Ease of use and it allows you to add multiple businesses or personal accounts.
The price is what it should be for accounting software. Excellent Support, I used the support two times and was very impressed with the customer service.

No way that I know of to recover the password vault.

I don't know, after the initial installation it wouldn't open

Technical support is useless, refused to let me speak to someone at a higher level. They couldn't figure out, in my email address, how to spell 'attorney'---didn't know what one was.

I have been using Quicken for personal and small business use for 20 years. It is very easy to use, easier than QuickBooks, and is reasonably priced. I can keep up with bank accounts automatically updated and create helpful reports.

Glitches in downloads with bank sometimes mess up register

It's super easy to utilize if you have basic bookkeeping experience and you are not accounting for investments. Menu options are sensibly grouped. Back up and restore super easy if you want to move copies of file(s) to different computers.

Although this software has been very predictable and adequate for a long time, it has become less desirable since split from Intuit. Good luck getting thru to customer service, there have been so many complications to their change over that they are drowning in calls. Their operators are overwhelmed and seem to 'accidentally' hang up on a call all too frequently, after exhaustive hold times. I have been prompted repeatedly to change my passwords during the transition, and rather annoyingly, each time it is updated a different verification email is sent with a code that must be entered, that quickly expires. Don't get distracted, or you have to start all over! Just really inefficient, non-intuitive programming.

Easy to use

Used Quicken for 20 years for only Checkbook management - latest versions REQUIRES an annual payment for services not used. Per Quicken Support - while the software is usable without renewing, you cannot remove the full side banner (top to bottom screen) and banner on the top that insists you renew, renew, renew. This is so irritating I switched software. If you are looking for a simple tool to just manage your checkbook QUICKEN is NOT it.

I upgrade to the latest Quicken Deluxe software a year ago. As a long time user I have found Quicken to be incredibly easy to learn and use by myself and my staff. Quick report functions help me with tax preparation. I love the ease of finding past expenses when a return is necessary.

I wish it was able to be owned outright instead of a subscription. But the software will continue to work on the local installed computer but will not be able to be reinstalled on another.

I've been using Quicken for nearly 20 years now, and having so much history within the software allows me great forecasting and predictive knowledge.

Updates are always terrifying.....especially when I've got 20 years or transactions in there. Back up early and often.

The thing I like the most about Quicken is all the features - it's very professional and can put you on the same tier as accountants! Any type of chart, graph or table you want to make, you can make. While this is great for those with more of an understanding of accounting, it's too much for me :)

For me, Quicken was honestly a little too complex. After using it for a few years, I switched to another Intuit product - Quickbooks Self Employed online. I'm not a professional accountant by any stretch and not the best with keeping up with finances, so this was too in depth for me.

The software has a solid UI so it is easy to see where your money goes. Easy to use and practical. Great for small to medium businesses because it is not very expensive and has many features.

The interface can look a bit outdated to some, but al the information you need is there. In 1 place. Very convenient.

Quicken for more than a decade has been "the" standard for personal financial management and I used it for many years to track my families spending habits, transactions, retirement and more. It's "the" gold standard for anyone looking to track their financial health.

Multiple online products, including Mint which is also owned by Intuit that makes Quicken, covers 90% of the features/functions that you would normally run on your computer. For those that don't want to trust their information to such web/cloud services then Quicken still remains a viable option. However, in recent years Quicken has begun to scale back on services like Bill Pay as banks and other online services take over. I don't think Quicken is going away any time soon, but it's very clear that it's time has passed and it's only a matter of time until Intuit makes the decision to retire the software.

The functionality has impressed me. It's bill pay feature is better than I had anticipated, and it's layout and easy viewing is making it one of my new favorite accounting software programs - and I've had many. I didn't think I would want to stray from Quickbooks, but 3 months in and I am thinking I may not want to ever go back. Correction.... I am thinking I may not ever NEED to go back.

I was a little overwhelmed in the set up - which is why I set up my accounts in the free trial 3 times and let it sit for months. It seemed too daunting and I was scared it would be way too complex and difficult to navigate. I just didn't give it chance. Once you get past the start, it's way easier, I believe, than Quickbooks. Simpler, so it may not be for everyone, but it is for my purposes.

- A longtime runner with a big user fan base
- The very familiar interface allows old users to upgrade without a steep learning curve
- Very similar Mac and Windows version allows painless platform switch
- Supports most banks and account syncing in The US
- Does not require a monthly or annual fee

- The interface is beginning to look a bit outdated compared to new mobile apps available for iOS and Android
- No equivalent mobile version available
- Cloud syncing and backup is limited and not easy to setup (dropbox required)
- Version to version upgrades sometimes include little to no enough new features for the price (That's why some users are still using 5-8 years old versions)

This used to be a great product! I have used it since 1993 to track my business finances and investments. It really helps at tax time.

Support is worse than non-existent. It is March 8th and I have been trying to get support since the first week in January. I was on the phone with a rep for 2 hours trying to get bill pay to work. I was told to hang on I need to ask my manager about that and then hung up on. I tried chatting and was told that you cannot use chat for online bill pay. Called the support number and was told that there is a special number for online bill pay. I called that number and was told by the rep that I needed to go to quickenbillpay.com but he would stay on the line and would call me back if I got disconnected. That was a week ago. Still havent gotten at call. Went through the insutructions on the quickenbillpay.com website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. Check my statement and then come back and enter those figures to confirm I own the account. That was 6 days ago and still no transactions. Yesterday I received an email that I must send in 1. My drivers License. 2. My Social Security Card. 3. my most recent utility bill from water, gas, or electric company only. 4. A voided check from each account I want to use.
Sounds like an internet scam to me. I called quicken and explained I wasn't comfortable sending all of this over the internet and by the way I have been paying for your services for 25 years and now you want all of this info. Their response is quicken was sold and that they are a new company and they have to have the info or no bill pay services! No wonder they bill pay services are now included in the Premier package. No one can use it! The bad part is I have all of my payments for cars, houses, utilities, credit cards set up for auto pay using quicken bill pay. Now I have to find another way to get them paid because it has taken 2 months and I still am not set up for bill pay. By the way they don't tell you this is what happens when you download Quicken 2018. Beware!

Links your bank account.
Does recurring invoices
Can file your taxes
Payroll
Can set up automatic payment for customers.

Can link two recurring invoices for a customer. Ex. The regular monthly invoice then when the semi annual invoice needs to be billed it doesn’t link so I have to print two invoices. Also, when I print all the invoices it doesn’t print each person’s invoice right after the other. So I end up searching for that second invoice. It’s a mess. It sounds so confusing to read what I wrote. But basically sometimes I end up sending two separate envelopes on the same month for one customer because when it needs to be printed it doesn’t organize then invoices per customer.

I like Quicken for how it's fairly easy to set things up. I prefer manual sync since I prefer creating payees on my own, but it gives me a pretty good view of my expenses and the stocks I have.

I'm not a fan of the subscription pricing, but to their credit Quicken did credit me a discount when I asked them after initially purchasing the software without one. I do wish the budgeting was a bit better as it's not perfect, and sometimes I feel like the direct bank sync can be a bit wonky when it comes to sharing information.

Quicken allows me to keep track of income and expenditures with a small learning curve

I have used Quicken for many years and what I dislike the most is that I can no longer purchase the software outright, without Intuit having their claws into my wallet. You have to purchase the seat for the software every couple of years, where before you didnt. You only had to upgrade, if the software had new features that you wanted

The ease in entering data, and the ability to produce reports that are useful. It is not necessary to use ALL the features offered by Quicken software. One can pick and choose what is useful for their needs.

I have not found flaws in this software. I have not yet found an easy way to convert reports into pdf format in order to provide to others who cannot access Quicken reports. I am certain there is a way to do this, I just have not taken the time to work through the process.

I have used Quicken software of various versions for over 20 years.
Overall a great piece of accounting software.
Provides flexibility reporting.

Does not provide option to use account numbers (I have to incorporate account numbers within the account description)
Current versions are not going to subscription based.

Have used Quicken products for over 30 years and for the cost you cannot beat the features and ease of use. Have used Rental Manager for past 5 years to manage 7+ rental properties and ability to track and manage payments and track expenses into a ledger with the greatest of ease is priceless for someone that doesn't need a full blown accounting system with GL#, etc.

Rare that you ever need to call support, but if you do, calling Intuit support has always been a frustrating experience. Just reaching someone knowledgeable to help was always challenging, but i have heard it's improved over past few years as have not had to use support but 2-3 times in life of product.

The product is easy to use and has excellent help functions. Check writing and reconciliation is simple and effective. The ability to run reports and summarize by payee, category etc and sort the data is a great tool for you G/L posting. The product also help alert missing check numbers and duplicates.

Would be great if the product had a feature to print mailing labels from the payee file. It would also be nice to have an easy way to have multi address for the same payee.

I love how I can allocate and precisely place all my bills and financial endeavors and categories that will project my budget to allow me to save money

Didn't like how it told some of my future payments that allocated my interest for my car payments which made me want to lower my APR for the future investments that I had

Fairly simple to use and has lots of features. I really like that I can make invoices as well. The reporting is well featured and intuitive.

The thing I don't like is that I've been with their tech support a few times. They are terrifically slow. For example, I'll chat with them online and literally spend 3 hours at a time and get no where. Eventually I have to go because I have other things to do. Then a few weeks later another 3 hours.
In the end they blame it on a corrupted file. They refused to help me with that.

I have used Quicken for almost two decades, to keep our family's personal finances on track. It is excellent, dependable, easy to use even if you are not a tech-genius.

There are some challenges in linking to a personal bank account, probably to do with security; but it does make some downloads a little challenging.

The best feature I like is the way you can split items on a receipt into their own categories. For example, I go to Walgreens and buy cosmetics, copy paper, thank you notes, and business head shot photo prints. I enter Walgreens for the Payee, then I assign / split where the expenses will go in my categories. Cosmetic - Personal Care, Copy Paper, thank you notes - Business: Office Supplies, Photo prints - Business: Photography. I make my tax reporting a breeze for my Schedule C line items. I also love generating reports on income and expenses. Great for planning or estimating funds for seasonal work loads.

It actually has more features than I want to use. For example - the investment section, I tried to use it - but to enter buy - sell information and dividends and details was way too time consuming for me. I just as soon get my reports from my brokerage firm.