Unleashed reviews

This is a superb application which helps you to manage your inventory effectively and efficiently. It allows you to track your stock details in real-time across different locations. It helps you in taking better data-driven business decisions. Its interface is very simple as well as supportive as one can operate it by using training resources. It allows you to prepare invoices without having stock in your system. It is one of the reliable applications I have ever seen and in addition, it is very easy to introduce it to new employees. It consists of numerous attributes. It gives you the full value of the money spent on it as its functionality is very good. It provides excellent management functionality. It is very quick and effective in its working. It also supports CRM (Customer Relationship Management).

This application is not so much flexible as its UI is very complex, overwhelming complexity, etc. It is not customizable which leads to the lack of functionality. It has some problems in adjusting dates as it is very difficult in real-time tracking of stock. Some users want this application to be integrated with Xero as well as US shipping integration like ship station, etc.

Unleashed is nothing short of amazing. We deal with importing goods from continents all over the world all batched in varying volumes, which was a total headache. We went from 15+ spreadsheets to something so slick it has greatly reduced my time needed. In fact, when I added up the time to manage the spreadsheets it totalled 248hrs per year. Learning the terminology was a bit tricky, to begin with, and with our many bulk products breaking down to smaller units it took a while to get everything into the system but with the help of the unleashed team and the training program, I have everything in the system running and I would not look back. I only wish I did it sooner. Don't think about it, just do it.

Terminology is a bit hard to figure out if you are new to this field. It would be great if there was an android based app as well! You can use the site online but its not as slick as the iphone app.

- ability to import spreadsheet with many parameters
- scallable (provided the time consuming issues are resolved)
- extremely accurate

- very, very poor user interface, extremely counterintuitive
- one account for sales and purchases
- outdated documentation
- static exchange rates
- very slow (when mentioned they are in denial)

Unleashed is logical in its use and the design means it is easy to find everything. It has the functionality to cover most business operations. The pricing is good and I like that Premium Support is required for just four months. Most clients have their operational queries sorted by then. It provides clear and concise information about product sales. The integration with Shopify saves so much time as orders don't need to be manually entered. This is a great feature with businesses moving more online.

The removal of negative inventory. Most clients require this feature even if just to overcome timing of getting new stock arrivals recorded. It's somewhat inflexible when purchase orders have been placed and invoice arrives with a different purchase price. The item prices cannot be amended. The Dashboard sales figure is based on sales order completion date rather than sales order actual date. This creates a discrepancy in sales between Unleashed and Xero.

Unleashed made it so much easier for us to do away with the 5 different spreadsheets and allowed us to accuratelt manage our complex supply chain and importantly free up a lot of my time. When mixed with Xero I feel very confident in the financial and management reports we produce. We're much more productive as a business because of it.

Although the software does well at adapting to the majority of our business needs there are a few requirements that we don't have a good work around for.

Mainly, we sell our beer in our own kegs that we need to keep track of. There is no easy way of keeping track of which kegs go to which customer and also when they have been returned.

It is very detailed and keeps everything together. For food products best before date tracking is fantastic and all order processing paperwork is quality, customisable and very quick to print. The api with Xero is very good.

Some simple stuff . Warehouse transfers can be v difficult and time consuming can be overcome by good CSV imports and exports. It's a pretty great system.

Flexibility, data management and customer support.

It could be better at dealing with nested BOMs.

Easy to navigate
Total number of user allowed
Great Sales support

Would like it to process UK Duty easier
Doesn't offer payment portal

Lauren has been an absolute star. Had a few problems connecting the Shopify integration with Unleashed and she guided me through it all. Hurrah!

Can be a bit tricky to get your head around, but not bad at all once you've done that. Just need to stick with it!

It's ease of use. It's attention to detail in managing the data. It is fairly quick in accessing the data. We have thousands of records and it seems to access it all very quickly. The customer support is great too - they are always available to answer our questions.

We would like to see more integration with US shipping integrators, such as, Ship Station or similar.

cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day.

Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets.
Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system.

- Extensive Xero integration with tracking categories and product-level alternate GL codes
- Probably the best production capabilities in it's space
- Fast and easy pick/pack/dispatch module
- Purchasing and Landed Costs are a breeze
- UI is refined and looks pretty slick

- Lack of mobile stock management app
- FIFO product costing (Unleashed uses average cost model)
- A basic Point of Sale would be nice!

API integration directly with leading accounting platforms and CMS.

Powerful search functionality.

Ability to customise and fine-tune everything as desired.

Simple things like bulk updates through CSV files.

Can be slow to use. Not all of this is due to the performance of Unleashed, as local internet capability may be a factor. Though there could be speed improvements.

Reporting is good but not great, though I know this is currently being addressed.

Reconciliation between accounting software and Unleashed can be tricky, though this is more an internal issue.

API connection can falter, though this can be managed easily from within Unleashed (for Xero).

Sales history and love "average landed cost" pricing. I like that more than one person can use the software on different computers.

Would love to have the feature that will advise if emails have failed to send/email is wrong. Xero has this feature and it is great but when emailing from unleashed, we never know if the email has gone through or bounced back and when we chase up outstanding accounts, clients advise us that they have never received the invoice in the first place. Please install this feature asap. About 2 years ago I sent in a submission for this feature and nothing has been done about it. When talking to support I wasn't the only one to ask.

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seamlessly and interacts with our Xero system seamlessly - too easy.

A bit slow in operation, especially compared to invoicing system Xero. We're also looking forward to new developments from unleashed

Intuitive interface. Extremely useful assembly / bill of materials support -- better than any competing software that I am aware of. Good integration support.

For years, our company searched for an inventory management software that could integrate with our ecommerce, bick-and-mortar point of sale, and accounting softwares as well as support the inventory processes of light manufacturing. Unleashed surprised us by offering all of this. Since switching from another brand-name SAAS IM system, we haven't looked back.

Support is helpful, however we've had one issue with an integration that took a fairly long time to resolve. A native Woo Commerce integration would be nice, as would integrated barcode printing capabilities.

The support.
Ease of use.
Learning & Training resources

Integration with Xero could be improved to be more reliable.

Love the disassemblies, this is great for if you order differently to how you supply. The bill of materials, work well. Despite how much infomration you plug into the software initially, it has great capacity to hold all fo this. Love the search function. Auto assembling is great, we just have to be aware the affect this can have on the stock levels. How you can have other warehouses - works well for stock we have on consignment.

Wish it could pull through products you are low on for purchases from particular supplier. Can be too easy to complete things, sometimes i wish you could change orders back to placed.

How logical it is to use and how quickly is speaks to Xero. Easy enough for all staff to use and enter sales giving them information to make decisions on the spot such as GP.

Some of the reporting, but due to individual organisational need I understand that not all reporting needs can be covered. Customer information and the Addresses having to enter each type and it not populating automatically. If it did populate after entering it in 1 field you could then change it if required, it wastes time having to enter it so many times.

Easy to use and we can import sales orders via CSV files from our customers design software.
We can easily duplicate products.
Like the new feature that allows special pricing for certain customers

1.More customer discount levels would be nice.

2.We do not use Unleashed for inventory control however it forces things on us like "Cannot make a product never diminishing" so you have extra steps involved when imputing orders.

very easy to use and really easy to train new staff (2hrs max) good reporting and integrations with other programs. we integrate it with 3 other programs and the team love it.

Some of the reports would benefit with more options or the option to slice & dice more, sometimes we have to download info and do it on excel to get what we need. having said that, some of the reports we use are typically found in companies with revenue of 50m+ so most users may not have this issue.

Always adding new stuff.
Its not so huge its overwhelming with unused features at a cost. Has all i need and is intuitive to learn.
Lots of integrations so it can turn into a powerful component of a solid performing ERP.

Looking at what Xero offers and the price for it, i would have liked Unleashed to be a bit cheaper.
They have an Iphone app... i wish they would make one for Android.

Customer support, reporting, purchasing, serial number tracking.

Transparency between purchase orders and sales orders. In sales orders, I'd like to be able to see what products have been ordered, and how many. Also, having multiple expected delivery dates would be good on the same PO.

Cloud based, instant and easy to use.

I think all computers programs have issues but nothing with Unleashed is a major issue.