Salesforce Sales Cloud reviews
Salesforce Sales Cloud
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18698 reviews
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Complex, Integrated tool
Beoordeeld op 3-8-2024
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.
Pluspunten
It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.
Minpunten
Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.
- Sector: Werving en selectie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Powerful CRM for Driving Sales Growth
Beoordeeld op 27-10-2024
Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency...
Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.
Pluspunten
Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.
Minpunten
Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets
- Sector: Bouw
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Useful Products For Non-Profit
Beoordeeld op 12-10-2024
This application was easy to learn, use, and helpful.
This application was easy to learn, use, and helpful.
Pluspunten
The platform was easy to use for work purpose.
Minpunten
It seems that this product is popular in the non-profit than business world.
- Sector: Computernetwerken
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
The Ultimate Business Card Book
Beoordeeld op 21-8-2024
I use it on a daily basis, in general it is a good solution to store everything customer-related,...
I use it on a daily basis, in general it is a good solution to store everything customer-related, not only as a large business card holder but a project manager deals and agendas.
Pluspunten
It is a good CRM where everything can be organized by leads and opportunities. I like that it is easy to keep track of everything that is customer related and it allows you to integrate with another different tools for quoting.
Minpunten
Since it is all in one, sometimes the interface it is not user-friendly and it can take a while to find what you are looking for.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Powerful Tool with a Learning Curve, but Worth the Investment
Beoordeeld op 9-11-2024
My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for...
My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.
Pluspunten
What I liked most about Salesforce Sales Cloud is how easily it can be customized to meet business needs. It helps organize and manage customers and deals in a flexible and simple way. It also allows for quick and accurate reporting, making it easy to track performance and make decisions. The integration with other tools and the mobile app make it convenient for sales teams to work from anywhere.
Minpunten
What I liked least about Salesforce Sales Cloud is that it can feel a bit overwhelming at first. There are so many features and options that it takes time to learn and get comfortable with everything. Also, the customization options, while helpful, sometimes require more technical skills or extra support from a developer, especially if you want something very specific. It’s powerful, but the learning curve and setup can be challenging for new users or small teams without a lot of tech resources.
- Sector: Bouw
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Getting our sales operations in order with Salesforce Sales Cloud.
Beoordeeld op 23-10-2024
Our overall experience with Salesforce Sales Cloud has been greatly efficient and productive. We...
Our overall experience with Salesforce Sales Cloud has been greatly efficient and productive. We have had a very solid working experience with all the features in Salesforce Sales Cloud. It has helped us to improve our sales activities from lead scoring abd prospecting to engaging with customers to close up deals.
Pluspunten
The automations in Salesforce Sales Cloud always comes in handy for us when tackling the routine tasks and activities like customer data entry and follow ups. Its gives us AI tools that has helped us improve our sales through intelligent sales prospecting and scoring. Salesforce Sales Cloud provide a very secure and well organized location for keeping all our customers data and information. It has an incredible reporting function that offers us useful insights about our sales and our performances.
Minpunten
We have not yet experienced anything wrong about Salesforce Sales Cloud to write about.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Works okay, if LATENCY does not exist
Beoordeeld op 15-11-2024
Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work...
Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work are in Salesforce; it's still helpful to use. but overall it's very usable.
Pluspunten
It's customizable. The feature where you are allowed to make your own report and customize your own page depending on your needs it's really helpful.
Minpunten
The LATENCY. It really sucks, sometimes some of the information would not load, would be stuck on the screen or does not respond.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Excellent CRM tools
Beoordeeld op 10-11-2024
Best suited for designers working within teams that need extensive CRM features for large-scale...
Best suited for designers working within teams that need extensive CRM features for large-scale projects or client management.
Pluspunten
Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects. The ability to manage leads, opportunities, and customer data in one place makes it easier to tailor design work to client needs.
Minpunten
Can be overwhelming for a graphic designer, since it's more focused on sales and client management rather than design-specific needs.
- Sector: Schoolleiding
- Bedrijfsgrootte: 10.000+ werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Salesforce Sales cloud
Beoordeeld op 9-10-2024
It’s been a ride of wonderful experiences because you get to play simulations in order to learn how...
It’s been a ride of wonderful experiences because you get to play simulations in order to learn how to use it before launching it in your company
Pluspunten
Salesforce really gives an insight on how to manage customers. In my opinion, it’s the number 1 CRM tool for companies especially if they’re large. It makes it easy to keep track of everything within the company from scheduling, advertising, sending of emails and a lot more. It’s a wonderful tool to organizations
Minpunten
Sales force has come a long way by always updating it's interface and making it easy for people to use so I do not dislike anything about it
- Sector: Computersoftware
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
No Complaints
Beoordeeld op 14-11-2024
Great, productivity and effieciency were great while using
Great, productivity and effieciency were great while using
Pluspunten
Super easy to use and extremely helpful for my workflow
Minpunten
To be honest, I cant pick out anything that I dont like
- Sector: Evenementenbureaus
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Salesforce Sales Cloud Slales Tracking Review
Beoordeeld op 3-6-2024
Salesforce Sales Cloud is a comprehensive sales tracking tool that has revolutionized the way sales...
Salesforce Sales Cloud is a comprehensive sales tracking tool that has revolutionized the way sales teams operate and achieve their goals. As a leading customer relationship management (CRM) platform, it offers a plethora of features designed to streamline sales processes, improve efficiency, and enhance overall productivity. key features such as, Lead and Opportunity Management, Sales Forecasting, Customizable Dashboards and Reports, Mobile Accessibility, Integration Capabilities, Automation and AI. Salesforce Sales Cloud is known for its user-friendly interface. While it offers a vast array of features, the platform is designed to be intuitive, ensuring that even those who are not tech-savvy can navigate it with ease. The learning curve is relatively short, thanks to the extensive training resources and support provided by Salesforce.
Salesforce Sales Cloud is a powerful and versatile tool for sales tracking and management. Its comprehensive feature set, coupled with advanced analytics and AI, makes it an invaluable asset for sales teams aiming to increase efficiency and drive growth. While there are some drawbacks, such as cost and complexity, the benefits far outweigh these issues, making Sales Cloud a top choice for businesses looking to optimize their sales processes.
Pluspunten
Comprehensive lead and opportunity management
Robust sales forecasting and analytics
Customizable dashboards and reports
Mobile accessibility for on-the-go sales tracking
Seamless integration with other tools
Advanced automation and AI features
Minpunten
The platform can be expensive, especially for small businesses.
Customization options, while powerful, can be overwhelming for new users.
Some users report that the system can be slow at times, particularly with large datasets.
The extensive feature set may require significant training for full utilization.
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Salesforce Sales Cloud - User Friendly-ish
Beoordeeld op 8-8-2024
Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to...
Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to make reports, claims, and general population of month statistics more user-friendly.
Pluspunten
Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.
Minpunten
When running reports and needing to see the total of monetary value items, there is a difficulty in determining if this can be done within the report itself or if in needs to be completed on the dashboard. This is confusing in itself but also leads to difficulty when going between a PC unit and a mobile phone or iPad app version.
- Sector: Horeca
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool for different type and size of businesses
Beoordeeld op 10-3-2024
My overall experience was positive. You can always find solutions to your business needs even if...
My overall experience was positive. You can always find solutions to your business needs even if you developed or if you need a third party tool from the App exchange. The integrations have a wide range of options and the development is not that expensive compared with other tools.
Pluspunten
The ability to set up the required processes and automations adapted to the size of your business, with a flexible platform that can grow with you in pricing and coming from the most simple set up to start to get a complexity of a mid size and enterprise business. Count with a massive amount of partners that helps in the set-up with multiple prices and the fact that you can get a team inhouse that can help to mantain and develop on Salesforce with some training.
Minpunten
Maybe, the fact that the customer success sometimes do not responded on time to issues. The commercials are a bit aggressive when negotiating the renewals. The Salesforce ecosystem pricing push hard other tools that are better connected but the value for money is complex to be justified.
Redenen om over te stappen op Salesforce Sales Cloud
Because of the potential to grow as my business grow and the ability to implement custom needs from our business. Connection to multiple other tools that help us to concentrate all the operational actions to cover the entire Customer live value cycle.- Sector: Detailhandel
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Customer Relationship Management Platform
Beoordeeld op 26-9-2024
My experience with this tool was amazing. It was very easy to use for me and my team mates. There...
My experience with this tool was amazing. It was very easy to use for me and my team mates. There are so many customizations in this tool which was helpful in creating custom dashboard. I could store detailed information of the customers. The customer support of this app is also very good that was helpful during my initial phase.
Pluspunten
Salesforce Sales Cloud can be easily customized to fit any business. It is very simple to use, so sales teams started using it without much training. It also automates boring tasks, letting the team focus on selling, which helps them work faster.
Minpunten
It can be a bit slower sometime if there is large amount of data.
- Sector: Computernetwerken
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Salesforce Sales - To manage all the information related to your Accounts
Beoordeeld op 9-9-2024
After some time getting around and knowing the tool, it became my "single point" to manage my...
After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.
I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company.
It provide me with a 360º view of my customers.
Pluspunten
The huge range of options with that you can personalize SalesForce Sales Cloud.
How you can deploy a stable solution to your salesforce teams, worldwide, allowing global companies to align their "way of work" across all the geographies.
As an example, it allows companies to use it just as a CRM or even as CRM plus, track open tickets related to their accounts, manage bids and contracts negotiations (even between internal teams).
Minpunten
Having so many options to customize, giving you the possibility of interconnecting information from several teams, in one huge CRM tool - relating it to your Accounts, has the negative aspect of having to much information on the same tool. This leads to some difficulty handling and supporting the users, across the several tabs of information available.
And to some complexity for the users to navigate around all the info of one specific Account.
Salesforce has done their best to facilitate this, and avoid the outcome of "too much information in one place", for the end-users to access.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Salesforce Sales Cloud - working experience at Builder.ai
Beoordeeld op 20-8-2024
I was in the backend team where the data from front end of potential customers used to come, this...
I was in the backend team where the data from front end of potential customers used to come, this data was upsync to the salesforce cloud in a refined form. I could see data reflecting and transforming into graphical charts for better visualisation. It also have this email functionality for triggering notifications
Pluspunten
I like the visuals- graphical representation, the automated process of email triggering for potential leads. It has a tailor made calendar for scheduling meetings, transcripts support etc
Minpunten
The costing, initial setup and maintenance is high. Not so easy to grasp at a glance
- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Salesforce Sales Cloud has all fundamentals for streamlining sales.
Beoordeeld op 1-8-2024
We are using Salesforce Sales Cloud to optimize our sales operations and has really helped us to...
We are using Salesforce Sales Cloud to optimize our sales operations and has really helped us to facilitate more successful sales than before. Salesforce Sales Cloud allows us to engage easily with our clients and customers which help create great working relationships with them.
Pluspunten
Salesforce Sales Cloud has solid AI automations which help us to get the repetitive tasks completed quickly and with zero human errors. It has a very flexible architecture which made it possible for us to customize it to fit to our unique sales needs. Salesforce Sales Cloud analytical features keep us on the lookout for our sales performances by giving us very detailed metrics reports.
Minpunten
Salesforce Sales Cloud has consistently delivered very fulfilling services to us. There are no cons towards it.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Mature System for large organization
Beoordeeld op 24-6-2024
It is ensuring to use versatile business system. It has all the features needed by organization for...
It is ensuring to use versatile business system. It has all the features needed by organization for optimal business analytics and forecast
Pluspunten
Lots of features
Mature and evolved system
Established knowledbase and online help available
Ready support and experts available
Minpunten
Expensive
Legacy system
Ease of use / navigation
Maintanance is expensive
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Salesforce Sales Cloud: à comprehensive CRM solution for rowing business with complex needs.
Beoordeeld op 3-6-2024
Overall, my experience has been positive. Despite the initial complexity, the platform's comprehensi...
Overall, my experience has been positive. Despite the initial complexity, the platform's comprehensive features & integration capabilities have greatly improved our customer management & business processes.
Pluspunten
I appreciated the robust client management features, powerful workflow automation, & extensive customization options. These capabilities significantly enhanced customer relationship management & operational efficiency.
Minpunten
The steep learning curve & complexity of setup were challenging. Setting up access controls, customizing fields, & configuring workflows required significant time & expertise.
- Sector: Design en ontwerp
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Salesforce Sales Cloud: Streamlining Project Dynamics
Beoordeeld op 17-2-2024
Salesforce Sales Cloud is a powerful tool for optimizing sales processes, despite initial learning...
Salesforce Sales Cloud is a powerful tool for optimizing sales processes, despite initial learning curves and customization requirements.
Pluspunten
Salesforce Sales Cloud offers robust sales automation, insightful analytics, and seamless integration.
Minpunten
It can be complex for new users and may require additional customization for specific business needs.
- Sector: Computersoftware
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
The "One Stop Shop" for All Things CRM and Sales Management
Beoordeeld op 16-5-2024
Pluspunten
Salesforce is a Goliath in their own right and a heavyweight within the CRM category. I've worked with other tools, such as Hubspot, but no one can perform true CRM like Salesforce does on a daily basis.
I integrate Salesforce with Salesloft and that combo together makes tracking my 2,000+ customers an absolute breeze. All activities flow back and forth between the 2 tools so I can stay up to date on all activities being perform on the account. This makes managing the customer experience more mature and positively reflects on us in how we operate our business.
Minpunten
While Salesforce Sales Cloud is as flexible as "flexible" comes, that can be a 2 edged sword. Our current Salesforce instance heavily leverages most capabilities that Salesforce offers, which makes it difficult to run reports when not all data objects can be accessible within one report. I end up having to run multiple reports and then consolidate the reports to drive the insights I'm looking for.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Excellent product, steep learning curve
Beoordeeld op 14-3-2024
Reflecting on my overall experience with Salesforce Sales Cloud, it's a platform that offers a...
Reflecting on my overall experience with Salesforce Sales Cloud, it's a platform that offers a potent combination of versatility, power, and depth, capable of transforming sales processes and boosting team performance. Despite its complexities and the initial investment required to get the most out of it, the benefits it delivers in terms of customer relationship management, sales automation, and actionable insights are undeniable. It's a comprehensive solution that supports businesses in not just meeting but exceeding their sales targets. For companies ready to make the leap, Salesforce Sales Cloud is a tool that scales with your growth, providing a solid foundation for managing customer interactions and driving sales success.
Pluspunten
What truly sets Salesforce Sales Cloud apart for me is its unparalleled customizability and integration capabilities. The platform's flexibility allows businesses to tailor it to their specific needs, ensuring that it can evolve alongside the company. With its vast ecosystem of applications available through the Salesforce AppExchange, the ability to integrate with other tools and systems is virtually limitless. This ecosystem empowers businesses to create a fully integrated sales process, enhancing efficiency and productivity. The platform's robust analytics and reporting tools have also been a game-changer, providing deep insights into sales metrics and customer data, which in turn drive informed decision-making and strategy refinement.
Minpunten
On the flip side, Salesforce Sales Cloud's steep learning curve and complexity can be its Achilles' heel, particularly for smaller teams or businesses without a dedicated Salesforce administrator. The very features that make it so powerful—its vast customizability and extensive functionalities—can also make it daunting for new users to navigate and master. Additionally, the cost can be prohibitive for smaller businesses, with pricing that can quickly escalate as additional features and customizations are added. It requires a significant investment, not just in terms of money, but also time and resources to truly leverage its full potential.
- Sector: Entertainment
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to Use and Efficient
Beoordeeld op 23-8-2024
I think Salesforce is wonderful for building out templates for routine use. I use it almost daily...
I think Salesforce is wonderful for building out templates for routine use. I use it almost daily to get our quick communications and have never had issues or pushback with sending like other software.
Pluspunten
As someone who self-taught themselves how to use the software for mass email marketing, Salesforce is super beginner friendly.
Minpunten
The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated.
- Sector: E-learning
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Salesforce Sales Cloud: Revolutionising Business Development
Beoordeeld op 5-8-2024
All things considered, Salesforce Sales Cloud is an effective tool for sales teams, providing a...
All things considered, Salesforce Sales Cloud is an effective tool for sales teams, providing a number of capabilities to improve client interactions and expedite sales processes. Many users feel it to be a useful tool for their organisation, despite the fact that learning and setting it up may involve an initial commitment of time and resources.
Pluspunten
1. It has programmable options
Having the ability to customise various features to better suit your team, needs, and work style is one of the main advantages of utilising Salesforce.
With this much adaptability, you can shape a lot of Salesforce's capabilities to better fit the workflows and procedures that your team already uses.
2. It's a single solution for sales, marketing, and CRM.
Utilising Salesforce also has the benefit of providing a comprehensive, all-in-one business growth solution.
3. It works nicely with different platforms and tools.
The range of third-party connections available in Salesforce allows you to sync data and other insights from your platforms with the CRM, which is another benefit of adopting Salesforce.
Minpunten
Since Salesforce depends entirely on an Internet connection, it needs to be dependable and stable.
It is possible that you will have less control over scheduled downtimes and CRM upgrades due to your complete reliance on the Salesforce database.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Salesforce Sales Cloud to manage customer support
Beoordeeld op 25-3-2024
Overall, the experience of using Salesforce Sales Cloud is positive. We have been using it for some...
Overall, the experience of using Salesforce Sales Cloud is positive. We have been using it for some time now and always learning new and powerful features it offers that could increase efficiency of our operations. It is expensive but does come with its benefits.
Pluspunten
History tracking and status updates alongside security feature of Salesforce Sales Cloud. History tracking enables to continue the work when key people are out of office and status updates helps to track any execution gaps. From customer side, as their activities are not visible to other due to secure access, they are relived.
Minpunten
Pricing is too high and the developers are also expensive. To roll out any new feature, a lot of testing needs to happen before it goes to production.