ApplicantStack reviews

ApplicantStack is really easy to learn. The cost was what really drew us in 6 years ago, and the price is still the same -- even with all the new features that are regularly added!

There are a few functions that other major ATS systems use that ApplicantStack does not have, but the benefits of those other ATS systems certainly don't outweigh the cost.
A few things I would love to see: Paychex Integration, the ability to text applicants, and some "logic": I'd like folks to be able to answer a few questions before being directed to the correct application.

Relatively easy to use. No extra bells and whistles that we don't need. The price is GREAT.

I would like to see the posting location options continue to evolve and develop. I appreciate the changes/updates that have come recently in the area.

I like that the program allows us to make our own questions and we can e mail applicants directly from the program.

I do not like that applicant's get lost or locked out easily. When I transfer an employee sometimes they get lost. I have to call the corporate office to find the new employee and they have to re set them before I can move on. Also we have 6 locations and for some reason we are only allowed to have 4 administrators. I do the hiring here and I do not have the capability to print or edit forms once they are submitted. I do not have the capability to change things that are specific to our company with out it affecting the rest of the companies. We have tired to give rights to everyone and application stack wont let us. We need to have more people be able to access everything and I feel like this program is very restrictive. We have tried and failed to get more license and managers but it doesn't work. I would like someone to call us here at our location and help explain how we can use application stack to better fit our company. We would also like general help, a tutorial, someone to answer our questions and help with basic functions.

Easy to classify and manage a large database of applications. It is also nice that it deploys a job posting to major job boards.

It is inconvenient that you can't search key words in the application form. Only the resume is searchable.

It is convenient to have automatic emails sent when an application reaches certain stages, and that was easy to customize. Each stage was easy to customize, and the automatic emails save me a lot of time. I also like the automated job board posting.

It could be a little more user friendly. It is generally pretty good, but I think it could be improved.

The software works well and is easy to use for the most part. We get many applicants from using this software.

It is a little confusing when trying to post a new job listing.

The ease of functionality and use, and the integration with other software. Although I would love for it to integrate with Isolved.

No text app to correspond via text. There are other systems that use this and it is vital you get this function.

I enjoy how easy it is to use Applicant Stack. Reports are easily accessed and navigated to and being able to add job candidates that fill out paper/pencil applications is very helpful as well.

I feel like the customer support staff can sometimes just give you a by the book answer instead of giving you a way to resolve your problem. It can be a response that says, this is why you're having this problem rather than this is how you can fix your problem.

Software is flexible, tech support can help you get your application to do basically whatever it is you could want to do. Once you get a handle on things as well, reporting and such is very useful and easy to get into a flow with.

It's a little clunky, but they've worked on updating it and it's far more sleek now than it was when we signed on. I do wish reporting showed us a little more within the app vs having to export spreadsheets, etc.

ApplicantStack offers all the functions that we need for a small business, at a budget that is affordable. It allows us to communicate with candidates via multiple sources and maintain a single record of dialogue. Recruiters are able to easily assign candidates to hiring managers while tracking progress throughout the recruiting lifecycle.
The job posting function allows us to widely distribute openings efficiently.

1) Some of the steps needed to make updates to our configuration can be cumbersome, but this is not a major issue, as these adjustments are infrequent (less than once a month).
2) The resume parsing feature does not always accurately capture information that other (more expensive) systems tend to get correct. This is not a major issue, as I can manually adjust the inputs.

Creating your own forms. Email communication.

Difficulty helping applicants when they forget their login. Live customer support is hard to get. Once they helped set us up, I've called 2x's with questions and needing support, they don't call back.

I knew how to use it from a previous partner who added me as a user.

Additional costs for texting candidates/clients

This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards, the number of applicants for each job/position, indiviudal candidate information, candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.

The only thing that I do not like about this software is it does not create one universal profile for candidates. Instead, the candidates profile is created based on a position. Meaning, this allows for duplicates of the candidates. So, if a candidate applies for multiple positions or has applied in the past, everything is on separate profiles. It will give you an icon by the candidates name notifying you there are duplicates, however you have to click on each individual duplicate to see the candidates history. It would be much more helpful if you could click on the history of the candidate and see all the positions they have applied for, the stage they're at in the hiring process for each position, any notes left from the recruiting team or HR team from past interviews or interactions and all communication with the candidate.

I like how well the software functions. I have not experienced any issues or glitches. Customer service is quick to respond and assist with anything you need. They don't look to screw you over - we requested a custom application and they opted to not charge us for creating it. The overall modern look of the site is a plus as well. The partnerships with online jobboards (mainly Indeed) is a major factor in applicant turnout, as that is where we receive the majority of ours from. Nearly every question you have can be answered with prewritten questions and responses for just about every aspect and function. Customization is a huge player in this software - you can order and lay out exactly how you want your data and information to be presented to you so you don't have anything that is unnecessary.

The formatting of certain aspects is sometimes a pain. When you are writing a job post, the window you type the text is set fairly short as far as how much vertical space it takes up on the page. It is not expandable like other text boxes can be, so it's a pain to see what you are working on sometimes if you have a lot of text.

I like that it’s very user friendly. And the customer service had been great!

There are limitations to design but for the cost it is to be expected. Not an issue with what we need though.

Eliminates paper applications, easy to send one email to multiple candidates, easy to use. One of the best decisions we made to improve our Recruiting & Hiring process.

1) Expensive for multiple users, we have limited our users due to the high cost;
2) Wish there were a better way to capture notes within candidate records that aren't 'buried' in tabs and mouse clicks. Putting notes into the application fields ends up pushing the row size too large. Is there a way to create a sort of "sidebar" for each candidate where the user could put in a lot more text for notes? Also, have a similar "sidebar" on the main screen.
3) Reminders - would like reminders to be sent through the system to the Hiring Managers about their interviews, etc.
4. Wish there were a way to integrate with our payroll software.

I used ApplicantStack when I was at an executive search firm. It was a major improvement from the previous system we had, but it was still pretty bare bones. I had to do a lot of manual data uploading (our firm wouldn't pay a consultant to transfer our data so I had to do it manually). Now that I've seen some newer, more updated systems with more features, I would describe Applicant Stack as just OK.

I had to do a lot of manual data entry with this system. I remember making mistakes easily. Having to format job descriptions frequently to make sure it matched what was showing up on our career page online. Also had challenges with the way the home dashboard showed open positions. It just wasn't that sophisticated. You get what you pay for!

In the beginning, we liked some of the features of being able to see exactly where a candidate was in process, being able to customize hiring document packages, and what we thought was remote I9 ability. This was a decision made while our internal onboarding was being finalized.

There is no ease of use. Everything has to be built from scratch. Every workflow has to be designed and thought out. If you aren't used to creating workflows, like myself, this becomes real old real fast.

We've been using ApplicantStack for over a year, and it's still a great product! They just did a major update that changed the user interface a bit, and for the most part it was an improvement. Still absolutely amazing for the price - it's based on recruiter/HR/admin users, as opposed to employees or # of applicants like with Taleo or iCims.

It's easy to set up and use. Love the ability email and text candidates.

Not much, but maybe the ability to archive candidates. It does seem to be cluttered when you have thousands.

The ApplicantStack software is user friendly, easy to navigate and has multiple features that make tracking streamlined.

One thing that I found to be a bit more difficult with the software was the re posting of jobs. When we first started up it wasn't really fully explained and took a bit of training to understand the whole process. I wish there was just one button you could press to Re post.

Applicantstack made my recruitment life simpler. I was thrilled to have discovered this cloud based software. I managed the recruitment for 20 office locations for a home health care organization. This software was very friendly to use and posted to all the major job aggregators. I never had any interfacing issues and they were constantly improving their system. Their tech support was knowledgeable, friendly and helpful.

I enjoyed being able to rate the applicants, communicate with them and more right from one screen. I was also able to access applications from my smartphone which was extremely useful.

I really do not have any cons. I am so glad I found them. The system improved our hiring significantly and made my job easier.

Ease of installation

Ease of posting jobs

Modification options

I believe that there should be a standard cost for your company to purchase access rights, not have to be limited by administrators/users or having to pay for manager access

I love the ease of use and the fact that I can set something up and easily clone it rather than recreate the wheel each time - I love having templates. I also love the ease of emailing the candidate to keep them posted on their progress and the ability to automate that through the stages of the application process.

I wish I did not have to completely repost a position in order to refresh it on the job boards. To refresh it to get closer to the top I have to completely bring the posting down and then re-post it and move any active applicants to the new posting.

Easy to access and receive applications. Easy to export applications. The information stays in the system indefinitely, so I never have trouble accessing a application from years prior. Application is customize-able.

Wish there was an ability to get an applicants real signature with a program such as docusign, we run into trouble when requesting background information because companies do not always accept digital signatures. When customizing, it can get a little confusing with the amount of 'applicant stage' options.