ApplicantStack reviews

ApplicantStack is really easy to learn. The cost was what really drew us in 6 years ago, and the price is still the same -- even with all the new features that are regularly added!

There are a few functions that other major ATS systems use that ApplicantStack does not have, but the benefits of those other ATS systems certainly don't outweigh the cost.
A few things I would love to see: Paychex Integration, the ability to text applicants, and some "logic": I'd like folks to be able to answer a few questions before being directed to the correct application.

It is convenient to have automatic emails sent when an application reaches certain stages, and that was easy to customize. Each stage was easy to customize, and the automatic emails save me a lot of time. I also like the automated job board posting.

It could be a little more user friendly. It is generally pretty good, but I think it could be improved.

For the most part I like that information on each client/caregiver is located in one place that is easy to access. I like that it is fairly organized.

The client/caregiver search bar is horrible - sometimes I type in the exact name and nothing appears. Sometimes I type in the whole first or last name and nothing appears and then I have to go to the CAREGiver or client tab to find who I am looking for. Once clients and caregivers are deactivated they shouldn't come up on the search bar when only active is selected. Running reports overall is difficult and not user friendly. The system doesn't send out alerts to caregivers on a regular basis as requested - it's hit and miss. If a caregiver is marked as unavailable for a shift at some point on the future calendar and you assign a new reoccurring client, it doesn't alert you to the unavailable shift and thus schedules the caregiver to the client. Often times the program runs incredibly slowly. Reports don't always import into Excel properly. I can't purge my system of client/caregiver entries that are not relevant, so they clutter my search feed. There is no report for client contacts - this is inconvenient in an emergency setting.

Creating your own forms. Email communication.

Difficulty helping applicants when they forget their login. Live customer support is hard to get. Once they helped set us up, I've called 2x's with questions and needing support, they don't call back.

What a helpful site!! We no longer accept paper applications - we list our jobs through ApplicantStack, which allows us to post our jobs on numerous job boards. The applications come right to us, and we can track the hiring process every step of the way through this site, including email the candidates, storing templates for standard replies (such a time saver!) and easily refreshing our job postings through the launch tab. We save time and paper - the site keeps all the info for us.

Have no major dislikes or problems at all. One little thing - the info on race/gender/etc does not show on the application but it does on the application on the site (just not the printed one) - we have stats we need to submit to DOL so we try to keep current on it. (Please note no one has to fill that info out; we gave them the option of Prefer Not To Answer) That is the only thing - pretty minor.

It's great that we have such an easy time adding new recruiters for our growing business. We are a staffing firm, so it's extremely helpful that our technical recruiters (high volume) can have applicants uploaded automatically through job postings whereas myself (corporate recruiting) can be more selective on uploading my candidates singularly (since most of my openings are confidential). Customer service is always super prompt in providing feedback to issues, which rarely happen. We also appreciate the heads up when the software will be down for updates.

My biggest issue is searching for candidates who are in the system. We have thousands of candidates and a lot of times if you simply search by first and last name, they do not come up (so we end up with lots of duplicates). Although the duplicates will show up AFTER being loaded, this still means that we wasted a view on the job board we used to search AND wasted time to upload that person. I wish there was a way we could search for candidates by email or phone number or even Skype ID.

I like the custom auto emails and all the options that come with those. It's also simple to track the steps of the pipeline and discussions between All parties.

You can't search by a phone number. You can't search by partial name. It's Very difficult to track using the reports. I think there are some pieces that work okay, but these need to be simplified, especially to minimize user-error. For example, source reports; there are three different places to put three different sources! Also, if you enter an inquiry with an application request and/or link, it's counted as a Completed Application. Lots of things are inaccurate, which is never good when trying to get information about which sources are worth the money and which sources are not. Last, it doesnt sync with our payroll or ClearCare Software.

Easy to use, but doesn't have the enterprise capabilities a company really needs. Sort capabilities are nice, I do like the fact you can attach certain predetermined questions for the applicant to fill out, however, when you want to "
"knock them out" for not meeting criteria (certification, citizenship, relocation, etc), the system should automatically class them as "ko'd" and screen them out, which it does not.

I have had misspellings that go out and don't correct across the various job boards. Links that post or unpost cannot activate properly, only way to know is if a candidate sees it and contacts us.

I've had a great time using ApplicantStack.Using this program has helped us attract a lot of candidates.This is incredibly helpful and simple to get into a flow with once you get a grasp on things as well.It's wonderful to have sorting options, and I like that you can attach questions for the candidate to answer. It's also simple to build personalized messages for different recruitment requirements.I also appreciate that we can alter the docs.Customer care is always incredibly quick to respond to difficulties, which don't arise very often.

I have absolutely no significant issues or dislikes. There is one little difficulty with reporting stage progression. I also wish we could look up candidates by phone number. The only issue I have is that many of the prospects do not receive the emails since they end up in their spam folders.

It is very easy to use.

I do not have the ability to search for a job like I do a candidate. For our system, we have hundreds of jobs and I just have to go page by page since it is limited to view only 100 per page until I find the right one.

Software is flexible, tech support can help you get your application to do basically whatever it is you could want to do. Once you get a handle on things as well, reporting and such is very useful and easy to get into a flow with.

It's a little clunky, but they've worked on updating it and it's far more sleek now than it was when we signed on. I do wish reporting showed us a little more within the app vs having to export spreadsheets, etc.

Somewhat easy to post an opening and / or clone a job posting.

Hard to get reports built to the way we need them.

The ApplicantStack software is user friendly, easy to navigate and has multiple features that make tracking streamlined.

One thing that I found to be a bit more difficult with the software was the re posting of jobs. When we first started up it wasn't really fully explained and took a bit of training to understand the whole process. I wish there was just one button you could press to Re post.

Ease of use, and very fast transition for an easy / fast start-up.

The EEO reporting wasn't capable of letting me put in a range of dates so I had to ask for technical support. Technical support was very fast at getting me what I needed.

The ease at which you could view the conversation history was great. The first page also had all of the relevant information needed to start your search throughout the database. I found that it was much easier than other databases to search by key words within resumes.

The User Interface was dated and didn't reflect a progressive company, which most companies strive to align with. There are other UI's that have much sharper and cleaner looks, and ultimately when you are using it constantly on a daily basis, those things matter. I also found that the actual display of the resume was dated as well. Overall, not really lacking in functionality in my opinion but it just needed a 'make-over'.