Intellect QMS reviews

Intellect QMS
Totaalscore
Filteren op
Bedrijfsgrootte
Gebruikte tijd
81 reviews
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
A very intuitive platform
Beoordeeld op 19-4-2023
Pluspunten
You can do a lot of things in this platform. Intellect QMS is very intuitive and has a lot of features to offer. You can create and configure out of the box solutions for the specific needs within the team.
Minpunten
Overall experience of the platform is good as of the moment.
- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best QMS on the Market!
Beoordeeld op 11-6-2023
Everything about intellects team has been amazing from start to finish. Our initial calls with our...
Everything about intellects team has been amazing from start to finish. Our initial calls with our sales reps all the way to the closing with the implementation team, everyone has been amazing at answering our questions and supporting use the entire way.
Pluspunten
I love that intellect is completely customizable.. It is very easy to use. All the training provided by intellect has been top notch. We are very excited about this product!
Minpunten
Nothing so far! We have truly loved everything about our experience.
- Sector: Civiele techniek
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Powerful tool for EQMS but requires alot of effort and lacks helpdesk support
Beoordeeld op 2-3-2020
Customer service is poor to follow up on reported issues in Support Tickets. Required back-up on...
Customer service is poor to follow up on reported issues in Support Tickets. Required back-up on every instance of a help desk ticket (backups only done through our company IT). Cumbersome process to submit helpdesk ticket.
Pluspunten
This software has many great features and options that allow the designer to setup/modify templates in many ways to meet project quality requirements. Out of the box templates and apps help designers were a great foundation to further develop apps to met project requirements and goals.
Minpunten
Customer service is poor to follow up on reported issues. Required back-up on every instance of a help desk ticket (backups only done through company our IT). As a designer changes to a single template item on average takes 30 seconds to a minute to process which can be cumbersome when making alot of changes. When a error is generated there should be a simple "one click" option that imports all of the relevant error information to a email or help desk form instead of forcing the user to go through the cumbersome process.
- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Review from an Intellect User
Beoordeeld op 24-8-2023
Pluspunten
Is helps us remain organized and able to access files easier. Its also very user friendly.
Minpunten
Sometimes it does kick me out and I have to sign back in. Other than that I'm unable to think of anything that has been a downside for me.
- Sector: Defensie en ruimtevaart
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great QMS and Great People
Beoordeeld op 22-9-2023
Everything has been relatively smooth and easy so far. We are looking forward to adding more...
Everything has been relatively smooth and easy so far. We are looking forward to adding more modules in the future.
Pluspunten
The customer service and implementation team was amazing to work with. They ensured we were supported and on track throughout the entire process.
Minpunten
The startup was a little rough, but we also had some IT issues on our side that made it difficult.
- Sector: Automotive
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Flexible software and great customer service
Beoordeeld op 24-2-2023
Great to work with.
Great to work with.
Pluspunten
With some training you can configure the software to do basically whatever you want it to do. The customer service is fantastic.
Minpunten
It can be a little tricky to get the workflows working correctly if you make changes. The software is designed for a larger company that we are so some of the apps needed to be made less complex to suit our needs.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great and easy to use software!
Beoordeeld op 23-2-2023
Minpunten
The only thing I would want to see in the future from Intellect is a way to adjust the layout of the personal navigation menu. Other than that, the application is great!
- Sector: Olie en energie
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Digital quality management system
Beoordeeld op 7-6-2023
We did not proceed with implementing this software due to the high cost
We did not proceed with implementing this software due to the high cost
Pluspunten
This software was well designed out of the box, and very customizable to suit the unique needs of our organization and QMS.
Minpunten
In our experience this software was very useful and effective but also very expensive compared to other software we trialed.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Intellect QMS: A User's Perspective
Beoordeeld op 6-2-2023
Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like...
Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like it because it is easy to use and I can build my own apps with it. The software has helped us improve our processes and make sure our products are safe.
Pluspunten
It is a great software platform that is very configurable. The mobile app is great because it helps people work from anywhere.The no-code platform is great because it lets us create new business apps to help us address any gaps in our processes. This has saved us a lot of money and has made our operations more efficient, reducing the risk of product recalls.The integrated suite of apps has made it easier for our quality teams to manage all aspects of our quality management system. The software is user-friendly and intuitive, making it easy for anyone to use it effectively.
Minpunten
Intellect QMS has some good features, but there are some drawbacks. One issue I faced was with the mobile app's offline capabilities. Another was that the software was not very configurable, which made it harder to customize it. Technical support was also very helpful in resolving these problems.
- Sector: Verpakkingen en verpakkingsmaterialen
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Intellect is a great QMS
Beoordeeld op 9-2-2023
It has provided us with a great tool for our QMS. Ability to configure has given us one-stop-shoppi...
It has provided us with a great tool for our QMS. Ability to configure has given us one-stop-shopping.
Pluspunten
Ability to customize out-of-the-box applications and configure new ones
Minpunten
Occasionally I have seen some fields get corrupted
- Sector: Biotechnologie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Excellent Customer Support
Beoordeeld op 30-6-2022
Customer service has been incredible. I cannot say enough great things about [SENSITIVE CONTENT]. ...
Customer service has been incredible. I cannot say enough great things about [SENSITIVE CONTENT]. We are disappointed with the out of the box functionality and the training along with the lack of help with validation. Our initial point of contact is not longer with the company and the deliverables he assured us were not met without additional cost and configuration.
Pluspunten
We have an excellent implementation manager who has been very helpful and can answer all questions. Her product knowledge and support has been instrumental throughout our implementation.
Minpunten
Almost impossible to use out of the box. The marketing team is great, and I believe the software can do all of the great things, but only with configuration. You really don't know what you need until you become very familiar with the software. The upfront training needs work for the customer to get a better feel of their needs. This would have made white glove more effective and efficient. This software does not offer a design and development app. Validation of any configuration is not supported well.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great QMS system and easy to use
Beoordeeld op 21-4-2021
Using the document control and training applications has reduced the time needed from our quality...
Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.
Pluspunten
The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.
Minpunten
Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.
Antwoord van Intellect
Hi Alec,
Thank you for taking the time to review Intellect. We're happy to hear that Intellect's extreme configurability helped you design a QMS solution that meets your unique needs. We appreciate your feedback about your onboarding experience, and we're always looking for ways to improve. Thank you for also sharing the many benefits you've experienced already.
- The Intellect Team
- Sector: Automotive
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Intellect Provides Value
Beoordeeld op 21-4-2021
We have realized many process improvements and efficiencies with automated workflows in a global...
We have realized many process improvements and efficiencies with automated workflows in a global environment. I did extensive research and started with about 20 companies before narrowing the field down to four and eventually selected Intellect. A great decision that has, and continues to, benefit our organization.
Pluspunten
The ability to customize the software to meet our specific processes is extremely beneficial. Streamlining and automating workflows for a consistent and global process provides efficiencies to save valuable resources. The software is user-friendly and intuitive, making user training easier and shortening the learning curve.
Minpunten
The software occasionally throws a curve ball but Intellect Customer Support will work through the issues with you. I would like to see more helpful and readily available published app training documentation to reduce reliance on customer support.
- Sector: Duurzaamheid en milieu
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
A well rounded software package.
Beoordeeld op 22-4-2021
Overall, this has been a great software package/platform for us and is allowing a unified system to...
Overall, this has been a great software package/platform for us and is allowing a unified system to move forward with.
Pluspunten
There are a lot of good things about the software, but I really enjoy using the Tool and Calibration system they offer. It has helped us streamline an area that we continued to struggle with. The other great feature is the ability to create custom applications. This allows us to tailor the software more to our needs. This also includes customizing the apps we purchased as well. This way, you are not stuck using the design the developers came up with and not having it fit your needs perfectly.
Minpunten
I have found that app development can occasionally be a pain to get done properly but this is due to how much stuff is interconnected.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Intellect
Beoordeeld op 30-7-2019
We are very happy with using Intellect for document control. We are able to manage the voluminous...
We are very happy with using Intellect for document control. We are able to manage the voluminous amount of documents that are needed to run our business in a compliant manner.
Pluspunten
Intellect has a lot of good features and operation seems very intuitive.
It is good value for the money.
Minpunten
We have had to use a double review process in order to be sure that all changes are captured before a document is approved.
- Sector: Farmaceutica
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Built from the Ground Up!
Beoordeeld op 13-8-2019
I use it daily to update SOP. It is very user friendly.
I use it daily to update SOP. It is very user friendly.
Pluspunten
I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.
Minpunten
There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 201-500 werknemers
- Anders 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Ease of configurability helps us meet our compliance needs
Beoordeeld op 21-4-2021
Intellect provides my company a single software solution for a thorough eQMS. An app exists for any...
Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities.
Pluspunten
The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.
Minpunten
I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.
Antwoord van Intellect
Hi Sarah,
Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises.
- The Intellect Team
- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Worth the Money if You have an Employee to Dedicated Time to the Job
Beoordeeld op 6-7-2021
As an administrator/ designer of the software, takes a long time to understand the language of the...
As an administrator/ designer of the software, takes a long time to understand the language of the software and customization on your own. As a user, it is pretty straightforward to use.
Pluspunten
Ease of uploading information and flow of information. Pretty straightforward to understand.
Minpunten
Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.
Antwoord van Intellect
Hi Isabella,
Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service.
Thanks again!
The Intellect team
- Sector: Medische apparatuur
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Intellect is what other eQMS systems should have been all along
Beoordeeld op 26-4-2021
Customer service and experience with the platform itself has been great.
Customer service and experience with the platform itself has been great.
Pluspunten
Intellect's ability to configure without coding nor paying developers is its best feature. You can create your own apps or take their out of the box apps and configure to suit. The platform does have a learning curve understand how its intended to work together, however after training, validation, and a deployment, it's very doable yourself. The concurrent license model was very customer focused and allows small to midsize company's to truly go digital rather than struggle with expenses related to named licenses.
Minpunten
The out of the box applications did not suit my needs from the medical device industry.
- Sector: Olie en energie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Somewhat User Friendly
Beoordeeld op 28-7-2022
Pluspunten
Somewhat user friendly with room to leave detailed notes
Minpunten
Seemingly archaic, could be better softwares available
- Sector: Voedselproductie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great application
Beoordeeld op 30-7-2019
Pluspunten
It is very user friendly, good functionality
Minpunten
There isn't anything I don't like about the software
- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Intellect review
Beoordeeld op 13-8-2019
We are still in the implementation phase so the business benefit is yet to be determined
We are still in the implementation phase so the business benefit is yet to be determined
Pluspunten
I like the ability to customize the software to meet the company's business requirements and the ease at which this could be done
The other item that made this software a top choice was the ability to configure the software without having programming experience
Minpunten
It is not as user friendly as other eQMS software solutions that I have used before
There are some items that you have to configure each and every time instead of making them system items that can be configured easier (system fields, email notifications, etc.)
- Sector: Research
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to Configure
Beoordeeld op 6-8-2021
Pluspunten
The ease of configuration to meet company needs.
Minpunten
It was set up geared towards GMP industry specifically manufacturing, which makes configuration more intense for other industry use.
Antwoord van Intellect
Hi Michael,
Thank you for your review! Glad you found Intellect to be easy to configure. Intellect QMS is designed to meet specific regulations, and the Intellect no-code platform enables our extreme configurability.
Thanks again!
The Intellect team
- Sector: Alternatieve geneeskunde
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
User Friendly Software
Beoordeeld op 5-3-2020
It's been a good experience. Alice, the Support Team member that we had assisting us with...
It's been a good experience. Alice, the Support Team member that we had assisting us with implementation has been awesome!
Pluspunten
This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.
Minpunten
It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.
- Sector: Medische apparatuur
- Bedrijfsgrootte: 51-200 werknemers
- Anders 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Limited use of product so far
Beoordeeld op 30-7-2019
Easy to work with so far.
Easy to work with so far.
Pluspunten
I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.
Minpunten
I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.