Igloo Software reviews

Igloo Software

An intranet you'll actually like

4.6/5 (24 review)
Wayne K.
Vertalen met Google

Evaluation of Igloo

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 11-7-2016
Bron van de reviewer: Capterra

I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.

Pluspunten

It typically doesn't require many steps to perform the most common operations. It is also helpful that Igloo supports a variety of file types.

Minpunten

Some of this comes with working with the application I realize, but I wish you could find a way to make versioning more transparent. I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages). After right-clicking, I realized how obvious the step was, but I wish there had been a way to show this on the page; I'll keep working with Igloo on this.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Olivia T.
Vertalen met Google

The most user friendly intranet you could ever ask for!

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 12-7-2016
Bron van de reviewer: Capterra

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pluspunten

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Minpunten

As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Geverifieerde reviewer
Vertalen met Google

Best platform for building a team portal!

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 10-3-2019
Bron van de reviewer: Capterra

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.

Pluspunten

The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!

Minpunten

The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling

10.0/10
Geverifieerde reviewer
Vertalen met Google

Fantastic Intrant Platform

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 23-3-2019
Bron van de reviewer: Capterra

Excellent from sales through to implementation and support.

Pluspunten

Igloo comes ready out of the box for you to use it. It contains the basic tools for you to get an intranet up and running quickly. The product contains "solutions" that you can plug in for many common business functions like Employee Onboarding, Company News, Department Site, Project Sites. There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.

Minpunten

There isn't much not to like about this product. It deploys quickly and easily. If anything I would say that they could build out the integrations a bit more.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Jenine L.
Vertalen met Google

The Billtrust Igloo "Trusty" Experience

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 11-7-2016
Bron van de reviewer: Capterra

Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively. They were all pleasantly surprised at how smooth it went and how quickly we were able to meet our go-live targets.

Pluspunten

Very easy to manage and maintain. The ease of use helps to win buy in from your users. 95% of our company is up and running with uploads, postings, blogs etc.

Minpunten

There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Jenine L.
Vertalen met Google

It really is an Intranet tool we like!

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 9-2-2017
Bron van de reviewer: Capterra

We've been using Igloo software for a little over a year now and it continues to amaze me how well it connects your company. All the different teams are able to collaborate and be kept in the loop about events taking place in all locations and departments across the company. The best part is that it is easy to manage and maintain by all members of the community. Love this tool.

Pluspunten

Ability for all users in the community to maintain their own spaces.

Minpunten

Would like to see some future enhancements in the searching capability and other little areas of functionality.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Joe P.
Vertalen met Google

Great alternative to Sharepoint

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 27-2-2018
Bron van de reviewer: Capterra

Pluspunten

Easy to use and manage. Excellent customer support and service. Great value for the money. Always improving their product.

Minpunten

There is very little to dislike about this software. It does everything our organization needs it to do with very little customization.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Nancy S.
Vertalen met Google

Cool Functionality and Collaboration tool

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.

Pluspunten

Ease of file upload. I like the broadcast functionality. Task workflow is good too at the document level.

Minpunten

I wish the viewing document box was bigger. I usually do download or edit document just to view the document in a larger size.
I know you can hover over the date a document was uploaded for details of date and time. I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Maria P.
Vertalen met Google

Happy with our new intranet

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 11-7-2016
Bron van de reviewer: Capterra

Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.

Pluspunten

The widgets are easy to use and there seem to be a steady flow of enhancements from Igloo

Minpunten

Other than the knowledge base and FAQs, there doesn't seem to be a comprehensive "how to" guide. It would be great if there were videos explaining some of the more complicated features.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Matt G.
Vertalen met Google

Easy to use intranet solution! Loved to be able to get all of our useful information in one place

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 8-9-2017
Bron van de reviewer: Capterra

Became more organized and moved information quicker to allow my team to be more efficient

Pluspunten

allowed our team to gather useful information in one place, which we could search for later if needed. No longer using individual documentation and moving between platforms.

Minpunten

so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Jeremy A.
Vertalen met Google

A beautiful looking intranet software, but hard to set up

Dagelijks Gratis proefversie lang gebruikt
Beoordeeld op 2-7-2018
Bron van de reviewer: Capterra

Pluspunten

Igloo has everything - blogs, feeds, instant messaging, groups...etc. It really is full featured and can be customized anyway that works for your organization.

Igloo also looks fantastic. Even right out of the box, the software shines and has a very new look and feel.

Minpunten

Igloo is very hard to set up and you need to pay for a higher tier of service to really get hands-on help. Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

5.0/10
James C.
Vertalen met Google

Great Enterprise tool

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

I was the executive who was tasked with sourcing an enterprise KM tool. Igloo offers that and so much more the with the configurable intranet.

Pluspunten

Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.

Minpunten

Does not integrate with gmail. Limited sales force integration.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Scott R.
Vertalen met Google

Igloo is a great collaboration and project task allocation/management platform

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 30-6-2019
Bron van de reviewer: SoftwareAdvice

Pluspunten

Igloo is a fantastic resource for small to medium sized businesses. It allows us to collaborate on project specific tasks in a simplified layout.

Minpunten

Igloo is lacking in project management features compared to other platforms.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling

7.0/10
Kristin H.
Vertalen met Google

Service makes all the difference

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-7-2016
Bron van de reviewer: Capterra

After exploring three intranet providers, we chose Igloo because the people who helped us through the process were helpful, professional and truly cared about our needs as an organization. They were the only software providers to take the time to ask about our specific needs (we're a small organization) and tailor the sales demo based on those needs.

Pluspunten

We are in the implementation phase but so far it's extremely user-friendly and the features are easily adjusted based on size and scope of project.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Catherine G.
Vertalen met Google

Trusty for Billtrust

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

Love everything about the interface and functionality. It is extremely easy to post content and monitor who sees it. The folder and archive structure is also very good

Pluspunten

Ease of use - straightforward interface

Minpunten

version control is a little funky

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Tiffany M.
Vertalen met Google

Where is it?

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 15-7-2016
Bron van de reviewer: Capterra

I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Pluspunten

The availability of information from all departments for our company.

Minpunten

There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

5.0/10
Joseph P.
Vertalen met Google

Great alternative to Sharepoint

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

Great alternative to Sharepoint, much easier to manage with a lot less resources. It has all the core functionality with out all the excess bells and whistles.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Barbara C.
Vertalen met Google

Trusting Trusty

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 13-7-2016
Bron van de reviewer: Capterra

I have had limited time using the product. So far I find uploading of files to be easy. Some of my colleagues say that they have trouble finding things. But I am not sure if that is because of your product or due to the way items are organized on the site. Time will tell once we are fully integrated.

Pluspunten

Too soon to tell.

Minpunten

Again not enough time to accurately answer.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Geverifieerde reviewer
Vertalen met Google

Lots of features, easy to get started and keep discovering new things.

Maandelijks 2+ jaar lang gebruikt
Beoordeeld op 4-4-2018
Bron van de reviewer: Capterra

Pluspunten

The learning curve is friendly, it's easy to just get going but then there are many features that can be discovered as needed.

Minpunten

The UX is not always consistent across features so things that work one way in some places work another way in others.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Catherine S.
Vertalen met Google

Igloo Implementation

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

As a user, I find the product fairly simple to use. Posting documents and managing version controls is standard. The Chatter feature could be better if I could post the same items across multiple pages easily and if pictures could be larger.

Pluspunten

Document management

Minpunten

Pictures are too small and can't click to view larger

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

5.0/10
Geverifieerde reviewer
Vertalen met Google

Very organized information platform!

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 8-7-2019
Bron van de reviewer: Capterra

Pluspunten

The layout is super customizable and easy to use. We have tested a few different layouts and found what works best for us. I like how visitors can interact with posts and articles posted. It allows us to have a one-stop-shop for all internal content in regards to our company, different teams and office locations. It allows users to easily access this information in a clear, organized way.

Minpunten

Nothing negative stands out with Igloo yet! It has been a great transition for our company.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling

10.0/10
David F.
Vertalen met Google

Solid tool for business use

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 27-7-2016
Bron van de reviewer: Capterra

this is a tool the business uses to accomplish our daily tasks and used as the basic medium for our internal communication

Pluspunten

ease of use

Minpunten

lack of online training to guide new employees through

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Desiree K.
Vertalen met Google

Review of Igloo

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-7-2016
Bron van de reviewer: Capterra

I jumped into using Igloo right before the system went live and everything about the system was very easy to use and the support has been great.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Asher P.
Vertalen met Google

Great Social Intranet!

Beoordeeld op 6-12-2016
Bron van de reviewer: Capterra

Very happy with our decision to go with Igloo for our company Intranet. It's flexible, easy to use, and keeps our team members engaged. Highly recommend!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning