--- description: Gedetailleerde beoordelingen over SugarCRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk SugarCRM met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SugarCRM reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/230/crm/software) > [SugarCRM](/software/8270/sugarcrm) # SugarCRM Canonical: https://www.getapp.nl/software/8270/sugarcrm Pagina: 1 / 18\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8270/sugarcrm?page=2) > SugarCRM is een social CRM-tool met volledige automatisering van de verkoop, marketing en ondersteuning, e-mailintegratie, rapportage, teamverkoop, geavanceerde beveiliging en workflowautomatisering. Sugar social CRM draait helemaal om externe klanten, niet alleen om samenwerking achter de firewall. Het vergroot de mogelijkheid om samen te werken met klanten en partners aanzienlijk, ongeacht waar ze zich bevinden. > > Oordeel: score van **3.8/5** door 410 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **3.8/5** | 410 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 3.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SugarCRM - **Locatie**: Cupertino, VS - **Opgericht**: 2004 ## Commerciële context - **Beginprijs**: US$ 59,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Japans, Spaans - **Beschikbare landen**: Australië, België, Canada, China, Duitsland, Finland, Frankrijk, Ierland, India, Isle of Man, Italië, Liechtenstein, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Qatar, Roemenië, Saoedi-Arabië en 8 meer ## Functies - A/B Testing - AI/machine learning - API - Aanpasbare CTA's - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare scores - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Analyse van verkooptrends - Batchverwerking - Beheer van externe verkoop - Beheer van salesactiviteit - Beheer van supporttickets - Beheer van verkooppipeline - Bestemmingspagina's en webformulieren - Bewaking ## Integraties (49 in totaal) - 8x8 Cloud Communication Platform - Acuity Scheduling - Aircall - AmazingMail - Brevo - CData Arc - Campaign Monitor by Marigold - ChatGPT - CloudAgent - Constant Contact - DealHub - Docusign - Drift - Dropbox Business - Google Maps ... en 34 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [CRM-software](https://www.getapp.nl/directory/230/crm/software) ## Gerelateerde categorieën - [CRM-software](https://www.getapp.nl/directory/230/crm/software) - [Marketing automation software](https://www.getapp.nl/directory/308/marketing-automation/software) - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Social CRM-tools](https://www.getapp.nl/directory/558/social-crm/software) - [Online CRM-software](https://www.getapp.nl/directory/232/online-crm/software) ## Alternatieven 1. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "SugarCRM for great for the marketing emails." — 5.0/5 > **Mark** | *9 augustus 2019* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: SugarCRM is one of the best marketing platform which really help small business to grow faster and that's why it is also known as the business market smarter software. The best thing about this software is that it always provide the best customer relationships marketing software. We have been use the SugarCRM software foor the sales and marketing purpose because it has the great ability to customization's. Hence, the users interface is very responsive and the well designed. > > **Minpunten**: The first obvious thing I don't like about this software is that SugarCRM does not have a users-friendly users interface software. The another problem that we faced is that it take a lot of time to setup the everything but the documentations is always great. When we started using this software then we don't find the file manager as so intuitive. > > SugarCRM is so great software because it really help us to taking our sales process more faster. It really allow the small business companies to track sales, invoices, bills and market to our customers in a better way. This CRM is so easy to use just because of its great users interface. Hence, SugarCRM software makes my life so much easier. ----- ### "We re-engineered Sugar to work with our sales process." — 4.0/5 > **Yeni** | *23 juli 2018* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: SugarCRM makes it easy for the sales department to save information about customers and clients ,and follow up with service cases.Fantastic customer support team ,and as administrator,I am glad at how helpful the SugarCRM team has been to me over the years. SugarCRM is open source too,and thus we have been able to tweak this Customer Relationship Management system ,to fit into our current business environment and in-house sales process.And I think this is the best part of this CRM. > > **Minpunten**: Average user interface. However since it is an open source solution ,it is probably very much expected. ----- ### "The low cost alternative to Salesforce" — 2.0/5 > **Brent** | *12 december 2017* | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Its going to be difficult to provide any pro's about SugarCRM. I inherited this CRM after coming from multiple companies using salesforce. Sugar is about 40% less expensive than salesforce, and we use the on-premise, but cloud hosted model. > > **Minpunten**: There are a lot of downsides to sugar. We had corruption issues each time we upgraded, dashboards are extremely limited, and you cannot push out dashboards to users. I find it difficult to use from a UI perspective, where expanded panels make the UI sluggish and busy. searching in the global search bar is odd and you never get proper results, results sets only return up to 1000 rows, other than that you need a report which is extremely difficult to use. Forecasting requires the individual to select the commit button, not the sales manager. You cannot set global quota, but rather a quota per month manually.Probably the most non intuitive UI i have ever used. Every new sales person is just bewildered by its use. > > Its a CRM so it holds our customer data, but it fails at basic things like contract management, support ticketing, opportunity management, forecasting and searching ----- ### "The Best user-friendly CRM platform" — 4.0/5 > **David** | *26 december 2022* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's strong capabilities for sales and marketing automation and It's customizable interface that allows users to tailor the platform to their specific needs. > > **Minpunten**: This platform can be somewhat complex to set up and customize, it takes time for one to fully familiarize his or herself with all of its features. > > SugarCRM is a highly regarded CRM platform that is well-suited for businesses of all sizes looking to improve their customer relationship management processes. ----- ### "Sugar is opensource and I love it." — 5.0/5 > **Ifeoma** | *9 juli 2018* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: SugarCRM is opensource this gives myself and the technical department in my organization the freedom to develop on this platfrom , without being hindered by technology ,programming language or a restricted API. Sugar effectively manages every communication we have with sales leads and customers. Over the years ,we have been able to tweak Sugar to work with our internal sales process , thus everyone in the sales and marketing department is glad to work with our in-house improved CRM - Sugar. > > **Minpunten**: The user interface is outdated ,obviously since it is open source ; it didn't come as a surprise to me. However ,barring this ; the sales department works effectively with Sugar. ----- Pagina: 1 / 18\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8270/sugarcrm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/8270/sugarcrm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens