Acumatica Cloud ERP reviews

Acumatica has unmatched customizability to fit any and all organizations' workflows. From my experience, end users pick up on how to get the most out of Acumatica customizations fairly quickly.

Though Acumatica has great courses that helps people get through the learning curve as soon as possible, I do wish that there were more videos for visual learners. Some courses only has learning guides and not videos.

functionality,
accessibility
option of users CRM -but we could not implement

product is not easy to use
spending extra times on unnecessary steps-printing document require multiple steps
search function not logical
report are not easy to generate
very rigid to make changes if needed

This product allows us to keep track of information that we need at a relatively inexpensive price

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong

Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.

Scalability - you can start small and grow your business with Acumatica which provides a quicker ROI,

Cost - especially when comparing with entry level products;

We have been working to implement Acumatica for over 2 years with the initial phase of the rollout being 2 months old. While we have many bugs to work out in the software development, the initial impression is huge as our company grows larger. Compared to our previous ERP, Acumatica will allow us to venture further in reporting, manufacturing, accounting and other features.

Nothing against the software per say, however it can be very lengthy to develop into exactly what you want in an ERP. We've worked tirelessly with a consulting company to help us create the perfect software.

Acumatica has really changed our business for the better. From sales order to inventory management we have full transparency which enables us to better serve our customers.

When updates go live customizations get turned off every time which causes issues within our business.

The ability to find the information we need when we need it

The only things I would like to see changed / added are reports. I do not like the way that the reports need to be built. I know that Acumatica is adding reports and I am happy to wait until they are done.

Ease of use. Ability to create own inquiries and pivot tables

The existing integration with BigCommerce does not work! For B2B it requires a 3rd party add-on (Bundle B2B), the sychronisation is flakey and the integration lacks basic functionality such as customer price lists.

Cloud Based. Very powerful. Very configurable.

Not intuitive to create reports or inquiries.

Acumatica has streamlined numerous processes for our company. It's integration to our other software, ability to upload and download data, and ease of functionality make it a key tool in our growth.

There is nothing we need from Acumatica that we are not currently getting.

it has a lot of features and reports which make us avoid any un necessary customization

transaction tiers need to be more with less increase of fees

Easy access / easy to implement / Great customer features / Tracking of mails for Purchase orders and customer communications

Purchasing Function can be improved
Promised date per line to be changed when Purchase settings are set per day
Promised date to look at weekends

Very robust, flexibility of software setup and the ability to download data into Excel or PDF files.

Reporting and getting to data can be problematic for neophyte users but for users with a reasonable amount of accounting and programming experience it is a dream come true.

The UI and navigation is very fluid and customizable. Any users experience can be tailored specifically for their role.

The role setup/management needs work. Roles are interdependent and become complex and difficult to manage as a company evolved.

It is complete, customizable, easy to use.

Access to mobile app. It is not the same as web interface.

One of the greatest ERP products, I ever had a chance to work with. Was using most of its modules, but most frequent was helpdesk management. Providing support to our clients who had their users created in our centralized system and had communication with them there.

It has a learning curve, some users need time to get in touch with it