Goldie reviews

Goldie

Afsprakenplanner voor schoonheids- en fitnessspecialisten

Totaalscore

4,8 /5
(865)
Prijs-kwaliteitverhouding
4,7/5
Functies
4,6/5
Gebruiksgemak
4,8/5
Klantenondersteuning
4,8/5

97%
heeft deze app aanbevolen
Sorteren op

865 reviews

Grace
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great App

Beoordeeld op 6-4-2022

Great experience. It has dropped our NO SHOW to nil.

Great experience. It has dropped our NO SHOW to nil.

Pluspunten

That it helps keep me organized. I love how easy it is to access.

Minpunten

That I can't access it on the computer. It would really help if this was available on computer as well.

Stosha
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Completely satisfied

Beoordeeld op 15-8-2023

Overall great app

Overall great app

Pluspunten

I love being able to take card payments. Customer database and history as well as seeing what services customers must receive

Minpunten

Mass market messages should not come from my cell number on the pro version. I should be able to have pictures next to my service options so customers can see my work.

Overwogen alternatieven

Booksy en Schedulicity

Redenen om voor Goldie te kiezen

Pricing and fees access and accessibility issues

Overgestapt van

Booksy

Redenen om over te stappen op Goldie

Price, accessibility, constant upgrades
Philip
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

First time user

Beoordeeld op 8-1-2021

I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid ...

I'm a new user and we are on lockdown so salon will not be open for a period of weeks due to covid lockdown !!

Pluspunten

I used phorest before and this is my first time using this app im going to use it for a period of 6 months when salon re‐opens to compare it with reports etc

Minpunten

It is limited in the amount of reports it gives on a daily and weekly basis , I would like to see graphs on this system, and daily printouts also

Overwogen alternatieven

Phorest

Redenen om voor Goldie te kiezen

Its about cost reduction and been prudent with my finances

Overgestapt van

Phorest
John
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very Handy App For Appointments

Beoordeeld op 21-8-2023

Pluspunten

Sending text reminders helps me stay on top of who is informed about their appointment and reducing no shows.

Minpunten

When getting a new phone it can be a pain getting all the appointments back and not having duplicates.

Overwogen alternatieven

Square Appointments

Redenen om over te stappen op Goldie

Cheaper and I know the reminders go through because I can check text messages.
Catia
Totaalscore
  • Sector: Sport
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy to use

Beoordeeld op 4-10-2023

Overall is very easy to use and kind of complete. Only need just a few adjustments and it will be...

Overall is very easy to use and kind of complete. Only need just a few adjustments and it will be perfect

Pluspunten

The online appointments is very useful and so easy for new clients to make their first appointment

Minpunten

The poor data for the clients, could add more info about them like the birth date for example

Antwoord van Goldie

Hello,

Thank you for the feedback. Keep an eye out for our next big update. You will see a big change to the client data in the next couple of weeks.

Johnny
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Awesome Services provides

Beoordeeld op 1-10-2023

Perfection 👊

Perfection 👊

Pluspunten

Everything so far are really good and I’m only starting using it just over 1 week

Minpunten

Have not found anything yet, but will continue to enjoy what is offering at the moment

Chloe
Totaalscore
  • Sector: Cosmetica
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

I love it.

Beoordeeld op 12-10-2023

Amazing

Amazing

Pluspunten

I love the premium feature with Goldie, gets all my appointments in and texts without me having to worry!

Minpunten

How expensive it was! But kind of worth it!

Samantha
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Salon business

Beoordeeld op 9-10-2023

Highly enjoy my Goldie app . Nice and easy all round

Highly enjoy my Goldie app . Nice and easy all round

Pluspunten

It’s great how easy it is for myself and clients to manage it .

Minpunten

Couldn’t attach to Facebook or instagram

Katianne
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Great app

Beoordeeld op 23-9-2023

Pluspunten

Easy to use, I work with a lot of elderly and ever. They are able to use.

Minpunten

I don’t have many complaints, the app is great and easy to use

Madison
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Amazingly formatted, simple to use, and great business managment tool

Beoordeeld op 2-11-2023

Wonderful

Wonderful

Pluspunten

My favorite is the bookings, id loose track of everything if it wasnt for goldie.

Minpunten

I wish there was more ways to customize the app

Emily
Totaalscore
  • Sector: Beeldende kunst
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Appointfix is a business necessity!

Beoordeeld op 4-2-2021

Pluspunten

The best about Appointfix is the amazing customer service. I have used them since 2017, they have expanded and become more popular since then and they have never lacked , only kept improving! Each customer service rep makes me feel like I am not talking to a robot or a computer, and they always follow up! Their software is the best, and I can sleep at night knowing that all of my reminders for my customers are going through and there is never confusion. I have my clients history there, and I also did not have to pay extra when the app increased in price , as I was “grandfathered” in with my original price which is great customer service and appreciation as well. I always have and will continue to recommend this program! It was a game changer for my tattoo business and my clients are ALWAYs impressed. Thank you so much Appointfix!

Minpunten

My least favorite thing about this software, is that I can’t go to it on my computer, only a tablet or phone.

Natasha
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy Bold!

Beoordeeld op 22-1-2021

I have been using this app since we came out of lockdown in Oct 2020 and I moved from working for a...

I have been using this app since we came out of lockdown in Oct 2020 and I moved from working for a large Sports Medicine Group to my own home based solo practice. I discovered the app on google play, and after observing many other booking Apps, Appointfx was the most appealing. I am a Visual Person. The simple block colours in the app make it easy to visualize and comprehend. I love this app as it it incredibly easy to use and my clients find it incredibly user friendly. At least 4 of my clients, so far have chosen to work with the app because of it's visuals and efficiency.

Only draw back was when I lost my phone the other day and could not view my appointments on the PC. HOWEVER... I sent an email to support and was delighted to see that [SENSITIVE CONTENT HIDDEN] (my support) had taken a screen shot of my appointments for me! Service and support are second to none! I have worked in the service of others for over 30 years. Having such enthusiastic help really makes a difference when investing in a product, and it is the reason why I chose to stay with the app. I hear that the PC version will be launched this year. I look forward to the PC launch very much.

Great work people! Your app is the best by far!

Pluspunten

Visuals are simple, bold and easy to comprehend (please never change). The App is very easy and reliable to use. All of my clients have given excellent feedback on it's efficiency.

Minpunten

Being unable to access the app via PC is very frustrating. Especially when you have misplaced your phone. When this is fixed, I will become premium.

Redenen om over te stappen op Goldie

Bold Colour/Visuals and Simplicity : all other products where too busy, messy and dull
Lisa
Totaalscore
  • Sector: Maatschappelijk werk
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use

Beoordeeld op 2-5-2022

I don't have to send reminders or call clients. It's a win win situation.

I don't have to send reminders or call clients. It's a win win situation.

Pluspunten

It's so easy to use. Make or break an appointment is the best. The reminders for the clients are sent automatically so you have less no shows and cancellations. This is the best program ever!

Minpunten

Sometime the reminders are not sent. That goofs my clients up.

Beccy
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Life made easier

Beoordeeld op 4-4-2022

Pluspunten

I love appointfix for many reasons, it's easy to use with many benefits from reminding customers, eliminating missed appointments to being able to create financial reports for the financial year end!

Minpunten

There is a small issue with Facebook and the booking online connecting but I suspect the fault lies more with Facebook rather than Appointfix

Gricelda
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Love it!

Beoordeeld op 19-5-2021

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizab...

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizable and has all the features i need for a very inexpensive price. Would highly recommend.

Pluspunten

I love the easy to set up automated text reminders

Minpunten

I love everything about it! There's nothing i would change.

Anh
Totaalscore
  • Sector: Maatschappelijk werk
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Appointfix is a Great Booking App

Beoordeeld op 2-5-2022

This has made booking my clients so easy. It helps me keep track of my clients and their appointment...

This has made booking my clients so easy. It helps me keep track of my clients and their appointments. Online booking is also a very convenient way to gain clients without having to talk on the phone all the time.

Pluspunten

The ability to list your own services and prices is so easy. Everything is simple and easy to understand. It now syncs to your social media platforms making it easier for clients to book online, all on one website.

Minpunten

They should make it so that you are able to edit through a computer and multiple devices. It's only available on phones and on 1 device per account. I also believe it should have a calendar syncing option in case something happens to your phone. You don't want to lose all your client info and appointments.

Overwogen alternatieven

Wix en Square Payments

Redenen om over te stappen op Goldie

It was free, and for a newly established company, that was important. I like the online booking option and the service list i was able to create
Cha
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

5 stars

Beoordeeld op 27-7-2020

Customer care and service really stood out for me, and thats what brought me here writing this...

Customer care and service really stood out for me, and thats what brought me here writing this review. [SENSITIVE CONTENT HIDDEN] and his team have worked tirelessly to help me through the app. He even followed up with another email to check in and make sure I could navigate through the app. [SENSITIVE CONTENT HIDDEN] and his team are still working hard to help fix this minor issue mentioned above. No matter the result, I appreciate your efforts and concern shown toward small businesses. Fixed or not, I had a positive experience and would still recommend appointfix to others.

Pluspunten

Its simple to use, makes sending messages much easier. For a over a year I have used and tried and tested many scheduling apps but I have only stuck with appointfix. I've had no issues, and I have enjoyed the app experience. I have happily reccomended to many others who were starting their own business and still do so.

Minpunten

Minor issue, which is currently being looked at. After declining an appointment, you can no longer find the customer details unless they reply the email.

Laura
Totaalscore
  • Sector: Cosmetica
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Terrific Option for Self Employed Nail Techs

Beoordeeld op 14-8-2023

Having the online booking option has significantly decreased my time spent managing client...

Having the online booking option has significantly decreased my time spent managing client appointments.

Pluspunten

The best features is the option to schedule repeating appointments. This makes my schedule easier to manage on a 3 week rotation.

Minpunten

I do wish the online booking was more customizable. For example, a last appointment of the day start time, and appointment slots that can be alotted to specific services.

Overwogen alternatieven

Square Point of Sale en Meta for Business
Muna
Totaalscore
  • Sector: Research
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Appointfix an excellent scheduler for pernal trainer

Beoordeeld op 21-11-2019

We have used Appointfix to improve personal training scheduling. We used to have a google calendar...

We have used Appointfix to improve personal training scheduling. We used to have a google calendar of the training schedules with google reminder. However, we were facing challenges such as clients do not show up without cancelling the session, clients arrive late, sometimes two clients appear in the same time due to confusion on timing. And for us it was difficult to send a reminder to clients individually because of the volume of clients. We noticed that these challenges are disappointing our clients and become a frustration to us. That was when we started looking for some tool that can assist us. We searched many apps and we found Appointfix solved all our challenges.
By using Appoitfix app all our clients receive automatic notification personalized to their situation (some like 1-hour earlier notification, some like a day earlier notification, and personalized motivational messages), we get confirmation or cancelation notice, it has user friendly dashboard where we can glance at it and know what the day, week or month calendar looks like.
Appointfix is not only a great App but run by a team of caring people who are ready to help. There are so many apps these days but not common to have caring people behind it. [SENSITIVE CONTENT HIDDEN] helped us setting up all the automatic messages and calendars and he was excellent support in answering all our questions and requests.
The Premium plan costs 140 ZAR ($10) per month, this plan will organize your calendar and automated messages but th

Pluspunten

Appointfix is the right App that addressed all our challenges. It is user-friendly and affordable. The support team are excellent.

Minpunten

The cost can be a bit reduced so that it can be used widely.

Yaneta
Totaalscore
  • Sector: Cosmetica
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Scheduling appointments

Beoordeeld op 15-9-2021

I enjoy this up every single day , I never had any problems with this up and when I have question I...

I enjoy this up every single day , I never had any problems with this up and when I have question I send an email and customer service was always supportive
And most importantly my clients telling me every day how much they love to schedule there appointment by them selfs it’s really easy

Pluspunten

I love this I Appointfix so much because it has so many good features, the scheduling really easy, put all information about the clients really easy, My clients loving it to get notification about there appointment, they also getting a reminder the day before (you can manually put the option when they get the reminder) And I can also send the follow up after the appointment, it’s just great, plus people can book the appointment online and it’s so easy for everyone and clients can reschedule also themselves
This calendar makes my life so much easier!!
I would recommend to everyone who have
business scheduling appointments

Minpunten

Few options can be better like instead of having few changing Wiew 1 day, 3 day , or week if I would of be able to zoom out that would be so much easier, because when you have people booked one after another you can’t really see who is booked unless you change the view for 1day or 3days

Mary
Totaalscore
  • Sector: Geestelijke gezondheidszorg
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

original user

Beoordeeld op 21-8-2023

I have been using this product since it was Appointfix (not sure original name). So I am granfathere...

I have been using this product since it was Appointfix (not sure original name). So I am granfathered in as a free user. I have appreciated the continued use of this product in this capacity. I did have the need to contact customer service early on regarding an issue. I believe I communicated with Ian, and he was quick to answer, and very helpful! I am happy to give you a review since I have been using this product for so long. I know I don't maximize its use though, so I hope you get other reviewers that give you more data.

Pluspunten

I strictly use this product for appointment reminders. It serves me well for this purpose. Since using this product, my no-show rate has dropped to pretty much 0%.

Minpunten

The push feature for text reminders went away when the free beta version ended. But, I can't really complain about that, I am able to continue to use this product for free since I am an original user!

Toula
Totaalscore
  • Sector: Tekstschrijvers
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Highly recommend

Beoordeeld op 9-12-2020

Pluspunten

Im a cosmetic tattooist and I was introduced to Appointfix over 1 year ago and can honestly say I have never looked back. It’s made my life so much easier to have my client database, my appointments, client history, the ability to generate revenue reports and have the option to send mass marketing messages to my clients all in the one app.
Apart from the fact that I cannot recommend Appointfix enough, the customer support/service I have received is exceptional.

Minpunten

The only thing I think I would like to see in the future is to be able to use this software on my P.C and have the option to send marketing material via email.

Overwogen alternatieven

Fresha
Ashlie
Totaalscore
  • Sector: Cosmetica
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Best App for Self employed salon professional

Beoordeeld op 2-12-2021

my biggest solve is having clients know the cost before they arrive, it customizable and sends you...

my biggest solve is having clients know the cost before they arrive, it customizable and sends you reminders too.

Pluspunten

I absolutely love the customization of the messages. The fact that I can add in my prices to my reminder message is a life saver. My clients are no longer surprised by the cost and are prepared. integration was simple since it was based on my existing contacts.

Minpunten

The only negative I have about it is it uses your own phone number. I would recommend having a second line for this and your clientele so your personal life and work life don't overlap. if this had its own server i think it would then be perfect.

Overwogen alternatieven

Square Appointments

Redenen om voor Goldie te kiezen

I was tired of paying top dollar and I stopped booking so much. This was the perfect move.

Redenen om over te stappen op Goldie

The customization alone sold me.
Marek
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

no tittle

Beoordeeld op 15-6-2022

Pluspunten

I dont need use internet connection to make appointnemnt it will sync when i get connection but all the time I have full functional

Minpunten

No polish labnguage but i know it is not so simple (I can help to translate) and in online booking there is only 12 hours format. I would like to have 24 hours

Overwogen alternatieven

Versum en Booksy

Redenen om over te stappen op Goldie

only appointflix has mobile app
Linette
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Worth it

Beoordeeld op 29-8-2023

Great

Great

Pluspunten

Calendar and reminders and overal easy to use

Minpunten

I wish I can link my zettle or paypal to it. Keep inventory quantities