Payhawk reviews
Totaalscore
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172 reviews

- Sector: Luchtvaart(maatschappijen)
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The best expense management system I've ever used
Beoordeeld op 25-6-2023
We get great visibility of our employees T&E spend. We have built great controls with Payhawk to...
We get great visibility of our employees T&E spend. We have built great controls with Payhawk to ensure that the burden of travel administration falls onto each employee and not the finance team. As there are late receipt system controls in place, this means that employees have to comply with receipt deadlines without it being policed by the finance team. All receipts and payments are automatically sync'd with our finance system which is seamless.
Pluspunten
The product is very easy to use. The integration with NetSuite is a game changer for us. It couldn't be easier for employees to upload their receipts. They are constantly releasing new features to ensure they provide the best product for customers.
Minpunten
Its hard to think of any as new feature updates have solved previous weaknesses. The only con is that you can only have credit cards with Payhawk US and debit cards are not supported.
- Sector: Internet
- Bedrijfsgrootte: 501-1.000 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Very Satisfied
Beoordeeld op 5-2-2025
Very satisfied, easy to use and a real time saver
Very satisfied, easy to use and a real time saver
Pluspunten
User friendly, faultless, a real time saver
Minpunten
I don't think there is anything that can be done better at the moment
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great App to run your business
Beoordeeld op 2-9-2024
Efficient finance management, user-friendly interface.
Efficient finance management, user-friendly interface.
Pluspunten
Streamlined expense tracking and easy integrations.
Minpunten
Limited features for small businesses’ needs.
- Sector: Internet
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great app for managing company expenses
Beoordeeld op 4-2-2025
Pluspunten
Easy to use, efficient, and keeps everything organized!
Minpunten
The approval workflow can be a bit rigid, and some features feel less intuitive than they should be.
- Sector: Internationale handel en ontwikkeling
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Streamlined Expenses, Top-Notch Support!!!
Beoordeeld op 5-2-2025
Payhawk simplifies expense management, saving us time and effort. With a few modifications, it...
Payhawk simplifies expense management, saving us time and effort. With a few modifications, it could offer greater flexibility, but overall, it’s an excellent tool!
Pluspunten
The best way to record our company expenses and is a very User-Friendly "tool"
Minpunten
While there is nothing currently to dislike, there is always room for small improvements on any platform.
- Sector: Horeca
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great System
Beoordeeld op 4-2-2025
Really enjoy the product, best I have used and looking forward to what comes next
Really enjoy the product, best I have used and looking forward to what comes next
Pluspunten
Ease of use
Customer Support
Speed of onboarding
Consistent development
Minpunten
Lack of AI- perhaps lagging behind some others, but looks like some AI developments are in the work.
- Sector: Duurzaamheid en milieu
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Amazing innovative tool
Beoordeeld op 4-2-2025
very helpful tool and user-friendly platform for the management of daily expenses.
very helpful tool and user-friendly platform for the management of daily expenses.
Pluspunten
super helpful tool, interface user is really intuitive
Minpunten
a certain need to have self-explanatory tutorial to fully explore the tool
- Sector: Civiele techniek
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Expenses simplified
Beoordeeld op 4-2-2025
Payhawk has made expense submission for me efficient and has removed the usual pain I have. The...
Payhawk has made expense submission for me efficient and has removed the usual pain I have. The auto populate from images of receipts is probably the best I've experienced for expenses software.
Pluspunten
The AI feature that can pull information and prepopulate expenses. Super handy and helps with expenses submission
Minpunten
I cannot edit an expense once submitted if I notice a mistake. Would be useful if this can be added as an option prior to approval
Antwoord van Payhawk
Thanks for your feedback! We’re glad the AI feature has made your expense submissions more efficient, and we’ll consider your suggestion for editing expenses before approval. 😊
- Sector: Horeca
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Expense tracking made easier
Beoordeeld op 4-2-2025
Payhawk is a great tool for managing expenses efficiently. The automation features and integrations...
Payhawk is a great tool for managing expenses efficiently. The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use.
Pluspunten
Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation.
Minpunten
The receipt scanner could be more accurate and responsive when capturing details.
Antwoord van Payhawk
Thanks for your feedback! We're glad Payhawk is helping streamline your expense tracking, and we appreciate your suggestion for improving the receipt scanner’s accuracy and responsiveness. 😊
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Review of Payhawk
Beoordeeld op 4-2-2025
I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough.
I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough.
Pluspunten
It's easy to use, and you get a good overview of all expenses and cards.
Minpunten
The mail receipt feature doesn't always match receipts.
Antwoord van Payhawk
Thank you for your review! We're glad you find Payhawk easy to use and that the mobile app works well for you—your feedback on the mail receipt feature is noted. 😊
- Sector: Vastgoed
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best for AP
Beoordeeld op 5-12-2023
I am new to this and currently have started using it.
I am new to this and currently have started using it.
Pluspunten
Really smooth Software for all the processes.
Minpunten
At first, they need to provide a detail intro.
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Overall extremely satisfied
Beoordeeld op 7-11-2023
Pluspunten
The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them.
Minpunten
One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort.
Overwogen alternatieven
Spendesk- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Efficient Expense Management Tool
Beoordeeld op 6-2-2025
Pluspunten
All-in-One Expense Management – Combines company cards, reimbursements, and invoice management in a single platform.
Automated Workflows – Simplifies approvals and reconciliations, reducing manual work.
Seamless Integrations – Connects easily with accounting tools like Xero, QuickBooks, and NetSuite.
Real-Time Spend Tracking – Provides visibility and control over company expenses.
Global Coverage – Supports multiple currencies and international teams.
User-Friendly Interface – Intuitive design that makes it easy to navigate.
Minpunten
Feature Gaps – Missing integrations or specific functionalities that users need.
Expense Management Complexity – Some users feel that the expense approval process could be streamlined.
- Sector: Vastgoed
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Payhawk - Well done
Beoordeeld op 5-2-2025
10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a...
10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a pleasure to use.
Pluspunten
We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.
Minpunten
I don't like that fact I did not implement it sooner
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
A great upgrade for cost reporting
Beoordeeld op 4-2-2025
A great upgrade on our previous tools and processes, on-boarding was also simple to understand and...
A great upgrade on our previous tools and processes, on-boarding was also simple to understand and allowed us to make the most of it from day one.
Pluspunten
massive time saver, it has give us fantastic visibility on expenses and prompted a lot of clearing up
Minpunten
I would like to see more integrations with other platforms to make it even more seamless
Antwoord van Payhawk
Thank you for your feedback! We're thrilled to hear Payhawk has saved you time and improved visibility—your suggestion for more integrations is definitely noted for future enhancements. 😊
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Reccomend for all companies
Beoordeeld op 5-2-2025
very good, we have implemented it on all of our CC activities
very good, we have implemented it on all of our CC activities
Pluspunten
platform, overall car management. Very simple and easy to use
Minpunten
export system, doesnt always automatically link payments to exact
- Sector: Managementconsulting
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Payhawk is a great tool to use
Beoordeeld op 4-2-2025
Pluspunten
The user-friendly, easy to navigate platform
Minpunten
The security features should be more broad, more options for settings, e.g. general employees should be able to edit VAT lines etc., without getting access to operational features.
Antwoord van Payhawk
Thank you for your feedback! We're glad to hear you find Payhawk user-friendly, and we’ll take your suggestion for enhanced security features and more settings options into consideration. 😊
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Luke S. Review
Beoordeeld op 11-8-2023
Pluspunten
Receipt collection from users and issuance of debit cards
Minpunten
When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.
Redenen om over te stappen op Payhawk
Enough features to cover what we need- Sector: Consumentendiensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Product
Beoordeeld op 1-11-2023
Pluspunten
Its very user friendly, everything is working smoothly
Minpunten
Sometimes when there is an update some settings glitch and the invoices are not going through our accounting software
- Sector: Managementconsulting
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Quick and easy to use payment system
Beoordeeld op 7-11-2023
So far so good. I am very impressed by the customer support chat box
So far so good. I am very impressed by the customer support chat box
Pluspunten
Payment can be made super quick, and easy to navigate. Helpful and responsive customer support
Minpunten
Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates
- Sector: Administratie
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great product and excellent customer service
Beoordeeld op 27-7-2023
Excellent, the product is designed very well, is easy to use and makes my workload more streamlined...
Excellent, the product is designed very well, is easy to use and makes my workload more streamlined and efficient.
Pluspunten
The customer service is the best I have ever experienced. There is a qualified team on hand to assist with any queries.
Minpunten
Nothing comes to mind, it makes my job more efficient!
- Sector: Defensie en ruimtevaart
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Solid platform that works really well with Xero.
Beoordeeld op 22-9-2023
Really liked the entire experience from sales to onboarding to customer success.
Really liked the entire experience from sales to onboarding to customer success.
Pluspunten
Ease of use and super helpful and responsive support team.
Minpunten
Some features and functionality, that competitors already provide, is still being developed.
- Sector: Groothandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
okey but not brilliant
Beoordeeld op 17-7-2023
We actually expected more than what we receive, but overall, the service its okey
We actually expected more than what we receive, but overall, the service its okey
Pluspunten
I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it
Minpunten
Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve
- Sector: Automotive
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Satisfying and easy to use
Beoordeeld op 28-6-2023
Pluspunten
I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds.
Minpunten
I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains.
- Sector: Schoolleiding
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Payhawk Initial Review
Beoordeeld op 10-10-2023
So far, the system looks extremely promising. We haven't had it in place for very long. The...
So far, the system looks extremely promising. We haven't had it in place for very long. The support response time has been good, but since the support team resides overseas, I do have to typically wait until the next day for a response.
Pluspunten
I love not having to chase employees down for receipts.
Minpunten
A lot of employees seemed to struggle with activating their cards. I feel like it was probably user error, but it was inconvenient.