Payhawk

4,6 (172)
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Totaalscore

4,6 /5
(172)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,4/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,7/5

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172 reviews

Brad
Brad
Totaalscore
  • Sector: Luchtvaart(maatschappijen)
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best expense management system I've ever used

Beoordeeld op 25-6-2023

We get great visibility of our employees T&E spend. We have built great controls with Payhawk to...

We get great visibility of our employees T&E spend. We have built great controls with Payhawk to ensure that the burden of travel administration falls onto each employee and not the finance team. As there are late receipt system controls in place, this means that employees have to comply with receipt deadlines without it being policed by the finance team. All receipts and payments are automatically sync'd with our finance system which is seamless.

Pluspunten

The product is very easy to use. The integration with NetSuite is a game changer for us. It couldn't be easier for employees to upload their receipts. They are constantly releasing new features to ensure they provide the best product for customers.

Minpunten

Its hard to think of any as new feature updates have solved previous weaknesses. The only con is that you can only have credit cards with Payhawk US and debit cards are not supported.

Overwogen alternatieven

Spendesk, Expensify en SAP Concur
Doru
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very Satisfied

Beoordeeld op 5-2-2025

Very satisfied, easy to use and a real time saver

Very satisfied, easy to use and a real time saver

Pluspunten

User friendly, faultless, a real time saver

Minpunten

I don't think there is anything that can be done better at the moment

ANTHONY
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Great App to run your business

Beoordeeld op 2-9-2024

Efficient finance management, user-friendly interface.

Efficient finance management, user-friendly interface.

Pluspunten

Streamlined expense tracking and easy integrations.

Minpunten

Limited features for small businesses’ needs.

Fatima
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Great app for managing company expenses

Beoordeeld op 4-2-2025

Pluspunten

Easy to use, efficient, and keeps everything organized!

Minpunten

The approval workflow can be a bit rigid, and some features feel less intuitive than they should be.

HUGO
Totaalscore
  • Sector: Internationale handel en ontwikkeling
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Streamlined Expenses, Top-Notch Support!!!

Beoordeeld op 5-2-2025

Payhawk simplifies expense management, saving us time and effort. With a few modifications, it...

Payhawk simplifies expense management, saving us time and effort. With a few modifications, it could offer greater flexibility, but overall, it’s an excellent tool!

Pluspunten

The best way to record our company expenses and is a very User-Friendly "tool"

Minpunten

While there is nothing currently to dislike, there is always room for small improvements on any platform.

thomas
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great System

Beoordeeld op 4-2-2025

Really enjoy the product, best I have used and looking forward to what comes next

Really enjoy the product, best I have used and looking forward to what comes next

Pluspunten

Ease of use
Customer Support
Speed of onboarding
Consistent development

Minpunten

Lack of AI- perhaps lagging behind some others, but looks like some AI developments are in the work.

Geverifieerde reviewer
Totaalscore
  • Sector: Duurzaamheid en milieu
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Amazing innovative tool

Beoordeeld op 4-2-2025

very helpful tool and user-friendly platform for the management of daily expenses.

very helpful tool and user-friendly platform for the management of daily expenses.

Pluspunten

super helpful tool, interface user is really intuitive

Minpunten

a certain need to have self-explanatory tutorial to fully explore the tool

Johannes
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Expenses simplified

Beoordeeld op 4-2-2025

Payhawk has made expense submission for me efficient and has removed the usual pain I have. The...

Payhawk has made expense submission for me efficient and has removed the usual pain I have. The auto populate from images of receipts is probably the best I've experienced for expenses software.

Pluspunten

The AI feature that can pull information and prepopulate expenses. Super handy and helps with expenses submission

Minpunten

I cannot edit an expense once submitted if I notice a mistake. Would be useful if this can be added as an option prior to approval

Antwoord van Payhawk

Thanks for your feedback! We’re glad the AI feature has made your expense submissions more efficient, and we’ll consider your suggestion for editing expenses before approval. 😊

Geverifieerde reviewer
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Expense tracking made easier

Beoordeeld op 4-2-2025

Payhawk is a great tool for managing expenses efficiently. The automation features and integrations...

Payhawk is a great tool for managing expenses efficiently. The automation features and integrations help simplify tracking and approvals, making it a convenient solution for daily use.

Pluspunten

Payhawk makes expense tracking incredibly easy with its intuitive interface and automation features. I love that I can add my company card to Google Pay, which makes payments more convenient. The receipt scanning and approval workflows also streamline our processes, saving time on reimbursements and reconciliation.

Minpunten

The receipt scanner could be more accurate and responsive when capturing details.

Antwoord van Payhawk

Thanks for your feedback! We're glad Payhawk is helping streamline your expense tracking, and we appreciate your suggestion for improving the receipt scanner’s accuracy and responsiveness. 😊

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Review of Payhawk

Beoordeeld op 4-2-2025

I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough.

I like it. It makes expenses simple, the mobile app works great. Can't recommend it enough.

Pluspunten

It's easy to use, and you get a good overview of all expenses and cards.

Minpunten

The mail receipt feature doesn't always match receipts.

Antwoord van Payhawk

Thank you for your review! We're glad you find Payhawk easy to use and that the mobile app works well for you—your feedback on the mail receipt feature is noted. 😊

Shivesh
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best for AP

Beoordeeld op 5-12-2023

I am new to this and currently have started using it.

I am new to this and currently have started using it.

Pluspunten

Really smooth Software for all the processes.

Minpunten

At first, they need to provide a detail intro.

Alexia
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Overall extremely satisfied

Beoordeeld op 7-11-2023

Pluspunten

The customer support team is always prompt and efficient in answering any queries or concerns we may have. The integration with Xero is seamless and works very quickly. It saves a lot of time and effort when it comes to managing our finances and processing our month end. Payhawk also encourages employees to submit their receipts, saving us time from chasing them. Throughout our experience, we have not come across any problems or issues when it comes to making payments through Payhawk. The entire process has been smooth and hassle-free, allowing us to easily settle invoices and manage our finances efficiently. Overall, our experience with Payhawk has been outstanding and we highly recommend them.

Minpunten

One important area for improvement for Payhawk is streamlining the approval process for invoices. Currently, the system requires individual approval for each invoice, which can be time-consuming. Implementing a bulk approval feature would be a significant enhancement, allowing users to approve multiple invoices at once and saving them valuable time and effort.

Overwogen alternatieven

Spendesk
Santiago
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Efficient Expense Management Tool

Beoordeeld op 6-2-2025

Pluspunten

All-in-One Expense Management – Combines company cards, reimbursements, and invoice management in a single platform.
Automated Workflows – Simplifies approvals and reconciliations, reducing manual work.
Seamless Integrations – Connects easily with accounting tools like Xero, QuickBooks, and NetSuite.
Real-Time Spend Tracking – Provides visibility and control over company expenses.
Global Coverage – Supports multiple currencies and international teams.
User-Friendly Interface – Intuitive design that makes it easy to navigate.

Minpunten

Feature Gaps – Missing integrations or specific functionalities that users need.

Expense Management Complexity – Some users feel that the expense approval process could be streamlined.

Mark
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Payhawk - Well done

Beoordeeld op 5-2-2025

10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a...

10/10. Payhawk is user friendly, support is great, new features are added all the time and it is a pleasure to use.

Pluspunten

We integrated Payhawk into two of our property businesses at the end of 2022 and it has streamlined expenses superbly, reducing error and labour cost exponentially.

Minpunten

I don't like that fact I did not implement it sooner

Jack
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

A great upgrade for cost reporting

Beoordeeld op 4-2-2025

A great upgrade on our previous tools and processes, on-boarding was also simple to understand and...

A great upgrade on our previous tools and processes, on-boarding was also simple to understand and allowed us to make the most of it from day one.

Pluspunten

massive time saver, it has give us fantastic visibility on expenses and prompted a lot of clearing up

Minpunten

I would like to see more integrations with other platforms to make it even more seamless

Antwoord van Payhawk

Thank you for your feedback! We're thrilled to hear Payhawk has saved you time and improved visibility—your suggestion for more integrations is definitely noted for future enhancements. 😊

Francisco
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Reccomend for all companies

Beoordeeld op 5-2-2025

very good, we have implemented it on all of our CC activities

very good, we have implemented it on all of our CC activities

Pluspunten

platform, overall car management. Very simple and easy to use

Minpunten

export system, doesnt always automatically link payments to exact

Adam
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Payhawk is a great tool to use

Beoordeeld op 4-2-2025

Pluspunten

The user-friendly, easy to navigate platform

Minpunten

The security features should be more broad, more options for settings, e.g. general employees should be able to edit VAT lines etc., without getting access to operational features.

Antwoord van Payhawk

Thank you for your feedback! We're glad to hear you find Payhawk user-friendly, and we’ll take your suggestion for enhanced security features and more settings options into consideration. 😊

Luke
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Luke S. Review

Beoordeeld op 11-8-2023

Pluspunten

Receipt collection from users and issuance of debit cards

Minpunten

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

Overwogen alternatieven

Pleo en Rydoo

Redenen om over te stappen op Payhawk

Enough features to cover what we need
Lina
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great Product

Beoordeeld op 1-11-2023

Pluspunten

Its very user friendly, everything is working smoothly

Minpunten

Sometimes when there is an update some settings glitch and the invoices are not going through our accounting software

Jasmine
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Quick and easy to use payment system

Beoordeeld op 7-11-2023

So far so good. I am very impressed by the customer support chat box

So far so good. I am very impressed by the customer support chat box

Pluspunten

Payment can be made super quick, and easy to navigate. Helpful and responsive customer support

Minpunten

Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates

Kian
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great product and excellent customer service

Beoordeeld op 27-7-2023

Excellent, the product is designed very well, is easy to use and makes my workload more streamlined...

Excellent, the product is designed very well, is easy to use and makes my workload more streamlined and efficient.

Pluspunten

The customer service is the best I have ever experienced. There is a qualified team on hand to assist with any queries.

Minpunten

Nothing comes to mind, it makes my job more efficient!

Andrii
Totaalscore
  • Sector: Defensie en ruimtevaart
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Solid platform that works really well with Xero.

Beoordeeld op 22-9-2023

Really liked the entire experience from sales to onboarding to customer success.

Really liked the entire experience from sales to onboarding to customer success.

Pluspunten

Ease of use and super helpful and responsive support team.

Minpunten

Some features and functionality, that competitors already provide, is still being developed.

Rocío
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

okey but not brilliant

Beoordeeld op 17-7-2023

We actually expected more than what we receive, but overall, the service its okey

We actually expected more than what we receive, but overall, the service its okey

Pluspunten

I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it

Minpunten

Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve

Yana
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Satisfying and easy to use

Beoordeeld op 28-6-2023

Pluspunten

I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds.

Minpunten

I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains.

Jennifer
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Payhawk Initial Review

Beoordeeld op 10-10-2023

So far, the system looks extremely promising. We haven't had it in place for very long. The...

So far, the system looks extremely promising. We haven't had it in place for very long. The support response time has been good, but since the support team resides overseas, I do have to typically wait until the next day for a response.

Pluspunten

I love not having to chase employees down for receipts.

Minpunten

A lot of employees seemed to struggle with activating their cards. I feel like it was probably user error, but it was inconvenient.