Acrolinx

AI-enabled content optimization software

Totaalscore

4,7 /5
(3)
Prijs-kwaliteitverhouding
4/5
Functies
4,7/5
Gebruiksgemak
4/5
Klantenondersteuning
5/5

100%
heeft deze app aanbevolen
Sorteren op

3 reviews

Daniela
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Speak with one voice

Beoordeeld op 25-7-2022

My overall experience with Acrolinx is just great. We have a great relationship with our customer success manager. We really appreciate the time and effort, [SENSITIVE CONTENT] puts into our partnership. And I do love your support team. They are very knowledgeable, VERY friendly, and always on the spot. The best service experience I've ever had. Thank you.

Pluspunten

Its holistic approach supports us in talking with one voice to our customers. I love that Acrolinx understands and sees content as a business asset.

Minpunten

Our users would love to have the option to add their feedback to the Sidebar cards. Either a free-field text to enter their feedback, for example, "this is not relevant for this content" or "this suggestion is incorrect because...". Or a pick list with defined options.

Michael
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

~5 years as an administrator, user, program manager for the rollout, subject matter expert,...

Beoordeeld op 12-4-2018

Cost savings, trademark/terminology protection as well as style/grammar/spelling compliance.

Pluspunten

It's very powerful. There are a lot of things you can tweak to configure it just the way you want. It's a great tool to manage your company's voice and protect trademarks and brands.

Minpunten

There's always room to improve the guidelines/rules to reduce false alarms in more contexts. The cost savings calculations should be more flexible so you have different values/variables for different groups, etc.

eric
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Daily DITA/CCMS User Review Of Acrolinx

Beoordeeld op 20-7-2022

Overall our experience with Acrolinx has been great. The clarity, tone, and consistency of our documents has improved. Non-English speaking readers have indicated they are more satisfied with our new documents, and we are seeing about a 7% reduction in translation cost as a direct result of terminology consistency.

Pluspunten

Acrolinx allows my staff to have a consistent terminology, spelling, and tone across all of our documents. It allows us to efficiently adhere to ASD-STE-100 as well as maintain consistency when it comes to compound or hyphenated words.

Minpunten

Onboarding is a major activity factoring in term harvesting and setting the many different configuration options. Also from a part-time administrator side, the interface contains a lot of very technical language/grammatic options that a non-linguist would find challenging to understand.