LS Retail reviews

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

Good for retail industries. Has most of the options required to run an operation.

The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch.

implementation phase is very good & simple for any beginner.POS is very clear concept for anyone & the most important thing that I like very much is troubleshooting.

I like any software if it's user friendly,and the all qualities are available that I need already there.Troubleshooting is very conceptual and easy to use that I like mostly.

I like the Replica's processes. i like the easy method to define and setup the data's replica, from the 2015's version i like very much the new way for the replica of the Objects.

I not like very much the new POS Client. When I open the POS Client for the first time after the NAV Service Started the client remaining a lot of time in "hold mode" for buffering the data. Some customer do not appreciate this "waiting time".

Usefulness and flexibility of the Scheduler and Data Director, along with the multitude configurable options for POS.

Complex inter-related setups that would be difficult for non-technical users to do themselves without any prior knowledge or understanding of the whole system. For example, InStore Management and Repelnishment.

LS Retail has many functions and options. It could be customized almost without limitations. Good integration with Microsoft Dynamics.

Difficult to set up different prices in the different store locations. Missing filters for added or removing group of items for an offer.

Features and continual improvements. Omni channel ready. Fully integrated with NAV, highly configurable, excellent promotion engine.

I can't think of anything with the exception of some very minor bugs which is normal for a constantly improving software solution.

One of the best things about LS Retail is that it has been built on the most efficient SMB ERP Software(Navision). Its Data model is the best in the industry.
LS Retail brings out the best features to enrich your Retail Business. You Can Customize the Product as per your Business needs and it helps to see the growth of the firm transparently.

We experienced some latency in data replication and that was not been resolved for quite some time. we spent a couple of days to figure what was the issue. still, that can be easily overseen.

Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping.
The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.

There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization

the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field.

the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information.

No matter what activities are to be performed, all types of tasks are done with ease, transactions are intuitively completed by the cashiers, whilest customers can still be advised, or if administrators are setting up complex benefits for the the sales process.

It is sometimes a challenge to find the right way to fulfil a specific task, because there are always many and different ways to achieve the needed functionality.

Functionalities are already matured, making the processes in line with the current trends.

The data director is hard to maintain, esp. in the internet infra of the Philipines.

LS is 100% fully integrated into NAV functionality with direct and full connections with sales, purchases, inventory, and financials. All POS and Stores are directly connected to headquarters and everything in between for full visibility into all areas of business.

Two things - one is setup, because it is so flexible, setup is extremely complex. Once it is setup, little needs to happen and it is very flexible so changes can be made quickly. Second is VAT vs Sales Tax calculations - especially with prepayments. Software is based on VAT, but has Sales Tax (North America) built on top of / besides which can have rounding issues.

It is so big that users are easily confused and need more training than typical POS'.
The average POS user barely knows how to make a sale and need more time and knowledge to understand what they are doing and how it affects sales.

I like the breadth of products and how it fits into the ERP. I see know Cons from a management point of view.

All in one solution that supports the retail and hospitality business in a very efficient way.

LS Retail only maintain the newest version with new functionality.

Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .

All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.

Wide functionalities, professional solutions

Solutios for fashion and hospitality industry and loyalty solution

Great POS features
Strong replication platform
Stock replenishment module

New release note are not clear
Training videos not available for all features

Easy to use and customize with many features for retail industry such as InStore management, offers and POS.

Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.

rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap

ecommerce integration solutions not clear . omnichanel need many update . need many training to grow with solution

Pos billing system where most of customisation are made. Integration of different types of payment modes

Older versions of ls nav has many problems while integration but no issue faced till now in new version

Processing is smooth, easy and user friendly.

No Cons. Is found by me yet even i think there is no cons in LS Retail.