Birdview PSA reviews

Easy Projects has allowed us to keep many complicated projects moving forward simultaneously. As a new user, I haven't begun to scratch the surface of all of the functions it offers. We chose it because it combined the best parts of numerous project-management softwares into one.

The biggest limitation so far has been the mobile app interface, but they are actively working on it and it has already improved greatly. The web-based interface is great. I would also note that any time I have problems/questions, or even suggestions on things we'd like to see, the Customer Service team is great and it never fails that within a few months they're working on the suggested feature my management team had come up with.

It is easy to use, self explanatory software that allow program and project planning down to granular task level. The team support behind is great - always there to answer any questions or provide training if needed.

I absolutely love the timer feature, I am able to track time for my department with everyone using it.

Timer always reverts to first job and doesn't stay on last job logged. Gets confusing if you are starting up again as you can potentially add time to the wrong job.

Lite and easy to use, flexible on the web. Ability to create different views for various task and categories. Ability to assign across team.

Client (guest) access is the worst thing. Difficult to get total client buy in. They are limited with view and actions. Better Outlook integration and not third party.

It's pretty easy to set everything up with Easy Projects. Once everything is properly assigned, you can click on My Assignments and get a good idea of what's on your plate and when everything is due.

It seems a little limiting with the approval button. We tend to use them for notification purposes (otherwise we seem to get a notification for everything), and if there's another Approval post after that one, it seems to cancel the other one out. We're still trying to figure out ways that important messages don't get lost in the flood.

It is easy to log time and keep track of it well. I also appreciate some of the administrative features for managing projects

It is nearly impossible to get usable data out of the system . It would be nice to allow exports of common data points.

Quick and simple project metadata setup, responsive customer support. I can set up a new project with all its supporting data within a few minutes. When I request help online, someone responds within several minutes usually!

Filtering could be improved a little; projects with longer names get their names truncated on the Filter pulldown list.

We can easily create new projects and tasks, easily record hours worked, it is mostly intuitive to figure out, and they are actively working on adding new functionality.

There are just a couple of things that are less intuitive and have become nitpicky aggravations for me (like trying to filter to view "my" projects and forgetting that I need to change the filter to project resource rather than activity). It is great to have that level of granularity, but could still use some polishing.

Versatility of template creation and being able to work with ezp customer service to optimized and customize to fit specific needs.

The filter system takes some getting used to and the search functionality is less than optimal. Budget tools aren't terribly intuitive and don't exactly meet our needs but we're working on that.

Easy Projects is very intuitive and easy to use. Easy time logging and task creation. Great customer support and quick response time.

Better resource loading tool that also allows managers to do allocation leveling. Easier budget tools

Managing time spend to completing each project and task is very possible with this software. It can mark project progress and track its level of completeness for us to get top of the work. Each members are assign to their representative role and will get access to tools only for their role.

All the tools and features work really well with our system, and i have non problem with this.

I like the ability to to customize my view so that I can only see what is most important for me in my role. I also enjoy the ability to filter for projects based on the various fields a project can be categorized by. How I use EasyProjects has evolved over time as I have learned more about the features it offers.

There are many times that I say to myself, "I wish it could do this" or "I wish they made this feature more simple. For example, the reporting features can do amazing things but I find myself struggling at times to get the data/reporting that I want. I also wish the EasyProjects had more abilities to work with other software. I have tried to use Zapier to connect a few things but what is offered is very limited.

Easy Projects is very flexible. We began using the software focused on the work process between two specific divisions. Upon learning of the success among these teams, more divisions expressed interest and are currently being onboarded. Although their work process needs are completely unique and require individualized approaches to ensure success, this software has proven that it can expand and adapt as needed. Your imagination is the only limit with this product!

Although minor, there are still some areas that would ideally be changed to work better for our needs as a company. However, these particular areas can't be personalized yet so we have had to adapt our processes to fit the product. These areas have not hindered our work but I do look forward to the day when they can customize all features to the specific client accounts.

I like the project layout and easy gantt view. The way we log hours is nice. I like being able to assign tasks with minimal effort. Makes my job easier.

Same as above. The main issue I have is that there's no way to keep notifications as "unread" if I want to come back to them later. Also, I would like to be able to have a filter for all unread messages related to my projects. Those would be some nice add ons. If I try to export comments or a report from a certain date period I can't filter it. That would be nice. I came back from vacation and tried to get caught up on my tasks so I filtered my notifications and exported them, but it didn't help because I couldn't filter them or arrange them differently.

Easy Projects has been living up to its name for our administrators and users. It has a simple and versatile functionality that can fit just about any of our needs. Once we identified how the product would work best for us and customized it, we were very pleased with how well we moved forward. We improved our workflow with templates, we found creative uses for existing functionality to problem solve trouble areas, and the company continues to progress with new features and product improvements. The Easy Projects team has been crucial in helping us make this product fit our needs and they have always been available with thoughtful and creative solutions. We always appreciate their responsiveness and positivity.

An initial time investment and a lot of communication with Easy Projects was required in order to mold it into the right product for our team. But, it was well worth it!

Assignments, timers, centrality, probably no 1 is the customization options!

Needs more reporting flexibility, the filter options on the Activity Center need to be applicable to assignments, Gantt view and calendar all need the same filter options.

Has given us a clear vision for all current and upcoming projects. Holds individuals accountable for their tasks and helps the project stay on target making our customers happy.

Wish there was a way to turn off the notifications for projects that are "on hold", so I am not receiving daily late notifications for a project. Also restricted ability for others to edit your responses or dates... not everyone is honest, but thankfully there is the audit trail.

Easily able to log jobs, tasks, assign people to tasks.

Would like to receive live notifications once someone posts to a task. Only seem to be notified in real time if requesting approval. We often miss or have hours go by before knowing if copy, proof, etc has been posted in a particular task.

Would like to be able to review past (closed) jobs, even if we weren't assigned to it before it was closed. A lot of times, we are asked to use a previous job as a starting place and have to wait for someone that has administrative access to assign us to a close job to be able to see it.

The reporting that EP provides has allowed us to begin to see the ROI on our projects and find out where our roadblocks/pitfalls are.

Moving licenses around when we have staff coming and going. It would be nice to invest in a 'group' of licenses that we have access to instead of having a single license per person. This way we would have a few extras to use for temp staff as they come and go.

Projects are easily managed, where before we used excel spreadsheets and it was a nightmare. We love how easy it is now that we use Easy Projects.

It's a great tool but learning how to use it for your company can be a bit of work and take time. Thankfully support is available.

The Easy Projects interface is intuitive and easy to learn. It provides several options for sorting and organizing projects, and it allows multiple users to access and view projects easily, which is helpful on collaborative projects like the ones we mostly work on.

We could not seem to get the Dashboard function to work as we needed it to, so we don't use that at all, which makes seeing an overview of current projects a little cumbersome. But we worked with EP to find a workaround solution that is satisfactory.

I like sophisticated projects and tasks settings.
Filtering of my tasks and activities
Custom reports and business intelligence

Notifications in the browser cannot be adjusted to see only those which I want, but overall there are no issues which would bother me.

This product allows us to see all of our projects in real time. It accounts for when clients are late returning proofs and allows us to see where the project gets off track. Keeping all the conversations about a project in one space is very beneficial.

There are a few tweaks I would make to this program but it seems to me Easy Projects is very proactive in trying to make this a user friendly experience. My only complaint is when I have an issue I typically get a tutorial in reply when I just need a quick answer. However, we have a fantastic customer service representative who is always willing to take a phone call and walk me through it.

You can query anything with multiple filters. Data can be exported into excel format and you can add or delete users by a group code.

In the report generator, it should show last user with date and time. No warning that you have entered the same project code.

Our department uses this for time-tracking, and some of the features around assignments and budgets are pretty useful.

It has a fairly clunky interface and the searching and filtering are pretty difficult to use. It would also be nice to be able to see vacation time in the weekly view.