AWeber

4,4 (318)
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Tools voor e-mailmarketing en autoresponder

Totaalscore

4,4 /5
(318)
Prijs-kwaliteitverhouding
4,2/5
Functies
4,2/5
Gebruiksgemak
4,2/5
Klantenondersteuning
4,5/5

89%
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318 reviews

Patty
Patty
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Aweber is a go-to email marketing platform

Beoordeeld op 7-4-2024

Love the platform. It’s the only one I will use.

Love the platform. It’s the only one I will use.

Pluspunten

Easy to get started and use. Support Staff is the best. Constantly upgrading and making the platform better. Have weekly training and informative emails featuring tips and tricks. Includes simple e-commerce functionality for landing pages.

Minpunten

Can’t think of any. This is an awesome platform.

Adegboyega
Totaalscore
  • Sector: Vrije tijd, reizen en toerisme
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

What I Know bout AWeber

Beoordeeld op 27-6-2024

My overall experience is remarkable, AWeber is the real deal solution for automating marketing...

My overall experience is remarkable, AWeber is the real deal solution for automating marketing strategies.

Pluspunten

AWeber enables me to seamlessly create, customize and send high volume outbound marketing emails in just few clicks.

Minpunten

I use AWeber on a daily basis and I barely come across any hectic aspect.

Andy
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Good value but UI not as good as Mailerlite

Beoordeeld op 22-5-2024

Aweber could be great if they made the user interface more simple IMO.

Aweber could be great if they made the user interface more simple IMO.

Pluspunten

Aweber has been around a long time and has a good reputation. It has a free plan so that you can test it out.

Minpunten

I dislike the UI compared to similar software like mailerlite.

Ihugo
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

AWeber Insight by S&M Executive

Beoordeeld op 23-6-2024

Pluspunten

It is straightforward to create, personalize and send high volume outbound marketing emails with AWeber.

Minpunten

Kudos to both parties success team for ensuring zero flaws on AWeber.

Adam
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Campaign Management Tool

Beoordeeld op 6-2-2024

Pluspunten

AWeber is among the best email marketing automation tool.
It has the best subscription plan and has PPC option.

Minpunten

For me, I find no errors on this great email marketing tool.

Janet
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

AWeber Is a Great Email Marketing Solution

Beoordeeld op 22-4-2024

Pluspunten

I am impressed by how reliable AWeber has been.
AWeber has been easy to use, making it a great email marketing tool.

Minpunten

I am impressed by everything about AWeber.
AWeber is flawless.

Regina
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Aweber: An excellent choice for enhanced contact Managment

Beoordeeld op 28-3-2024

AWeber is an excellent email marketing /contact management platform for those serious about growing...

AWeber is an excellent email marketing /contact management platform for those serious about growing their business. It's also not as expensive as some others in the marketing space.

Pluspunten

I love all the features that allow for segmenting and tagging of contacts. Aweber helps keep contacts from different opt-in forms together which allows for emailing what is appropriate for each contact.

Minpunten

Aweber is a bit more costly than others like Mailchimp for those just getting started. It may be a little more technical as well.

Kreasan
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Aweber is a game changer email campaigns tool. Easy to use.

Beoordeeld op 30-12-2023

By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it...

By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it quite relatable.

Pluspunten

I want to start by passing my gratitude to the customer service team for their support all along. They have made integration especially during the initial set-up easy and fun. Well organized dashboard making customization and navigation quite easy. On the performance, for the period I have used Aweber, everything has worked well and for the few tough times, the customer service team has always been present to assist. Reliability is at top notch and accuracy of results is quite dependable. I highly recommend Aweber.

Minpunten

Cool. I have not experienced much negativity with Aweber. It's difficulties are easy to fix.

Lee
Lee
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

More Than 10 Years As A Happy Customer

Beoordeeld op 9-11-2023

Overall, I have considered Aweber to be an integral part of my business. An autoresponder is...

Overall, I have considered Aweber to be an integral part of my business. An autoresponder is virtually required to build a profitable online business today. I feel that Aweber is a solid software choice that will remain a staple in my entrepreneurial tool kit.

Pluspunten

Aweber makes it easy and intuitive to create and manage my email list and campaigns. It has been reliable and has stood the test of time. There are many options, but I can't imagine doing business without Aweber.

Minpunten

Sometimes it can be a challenge to nail down obscure individual features. For example, changing a campaign from double opt-in to single opt-in is occasionally more difficult than it should be.

Margaret
Totaalscore
  • Sector: E-learning
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

AWeber; A Time-Tested Email Marketing System

Beoordeeld op 1-10-2024

I felt that it was complicated to use and too expensive for my needs.

I felt that it was complicated to use and too expensive for my needs.

Pluspunten

It was considered to be one of the best email marketing softwares, so I tried it and used it. It's a great system that covers many needs.

Minpunten

It's expensive and best suited for large businesses.

Jason
Totaalscore
  • Sector: Muziek
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Way better than MailChimp.

Beoordeeld op 14-5-2022

I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our...

I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were.

Pluspunten

Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder.

Minpunten

There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software.

Suzanne
Totaalscore
  • Sector: Tekstschrijvers
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Old faithful

Beoordeeld op 7-10-2020

It's been both a positive and negative experience. I'm still not sure I will stay with them...

It's been both a positive and negative experience. I'm still not sure I will stay with them longterm.

Pluspunten

Aweber has stood the test of time. It is easy to get set up and get going. I like that it is stable, and it is always encouraging to me when I see that very successful people whose emails I let into my inbox are using Aweber.

Their customer service was very helpful to me when I was getting my account set up and had questions on a few things.

Minpunten

I do not care for their boring confirmation messages, and the fact that if I want something that is different, I have to get approval from them before I can use it.

I also saw a huge flaw when I participated in a promotional event with several others who also use Aweber. Apparently, when somone signs up for several email lists that are all hosted on Aweber, in a short space of time, Aweber sees that behavior as "spammy" and automatically unsubscribes that person from all the lists he/she subscribed to.

Their argument is that it protects Aweber customers and it protects their system overall. The problem is that it is unsubscribing people who actually want to receive these emails and if you are delivering a product by email, or even giiving information by email on how the new subscriber can receive that product, then the subscriber will never get that email.

When I contacted Aweber about this twice, the support staff was very blasé about this. One support staff member was good enough to remove the block and resubscribe the persons who had been removed so they subscriber could get the emails. Another refused to do so, and said that the subscriber would have to contact them to remove the block. How many people are actually going to take this extra step to receive emails???

William
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Still on the fence

Beoordeeld op 3-5-2024

I've tried it before but it might be more than I need for the price.

I've tried it before but it might be more than I need for the price.

Pluspunten

2 month free trial, but probably will use another product in the end.

Minpunten

Too expensive compared to other solutions

Paul
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My Honest Aweber Review 2021

Beoordeeld op 7-10-2021

I've had a great overall experience with Aweber. The software has been extremely helpful in...

I've had a great overall experience with Aweber. The software has been extremely helpful in launching multiple campaigns across various brands and business lines, and it allows me to see the big picture of my marketing efforts, including open rates, click rates, and top line results, all in one place as soon as you log in. It's one of the first simple email marketing tools that new affiliate marketers and those who are serious about making money online utilize.

Pluspunten

Aweber provides a completely free subscription that is simple to use. It comes with a huge selection of templates, many more than its main competitors. Their customer support is award-winning, easily accessible tech assistance is the ultimate equalizer. Their customer service is divine in terms of hospitality.

It's inexpensive and includes a landing page builder. The program gives you the option of allowing people to subscribe to your email list via single or double opt-in. Aweber has several integrations with reliable third-party tools and apps. All of their email templates are mobile-friendly.

Minpunten

There are less expensive choices available that offer significantly more capabilities in the marketing automation field. Also, while sending an e-newsletter, you can't include or exclude several segments. The RSS to email templates are inadequate, and they aren't editable with Aweber's regular drag-and-drop email builder. A/B testing, as well as how to use Facebook pixels and Google Analytics cookies in a GDPR-compliant manner, are not available in the landing page builder.

Raihan
Raihan
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

"The ideal email marketing tool for digital marketers."

Beoordeeld op 12-6-2023

- It is a terrific tool for me because it allows me to quickly develop an appealing email template...

- It is a terrific tool for me because it allows me to quickly develop an appealing email template and launch an email marketing campaign! I'm quite at ease with it.!

Pluspunten

'Aweber is a flexible and effortless email marketing software. It's very easy to use. It provides customizable, and ready email templates with eye-catching images that make a successful email marketing campaign in less time. Also, It provides the cheapest membership plan which is great for small businesses and individual digital marketers. Certainly, It is a wonderful tool!'

Minpunten

- I haven't found any downside issues of Aweber. It's an amazing tool for me. Really I love to use it.

Rogelio
Rogelio
Totaalscore
  • Sector: E-learning
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Is a good option when you are starting

Beoordeeld op 11-8-2023

A very good experience, the support is awsome, you always have someone available to answer your...

A very good experience, the support is awsome, you always have someone available to answer your questions.

Pluspunten

I super easy to use and very intuitive, the support is really awsome, that surprise me a lot.

Minpunten

The email automation is good but could be better, there are a few very important fuctions that Aweber doesn´t have about automation

Brian
Totaalscore
  • Sector: Human Resources
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

An easy to use email management program

Beoordeeld op 12-7-2023

Pretty seamless

Pretty seamless

Pluspunten

It’s intuitive and feature packed. The free version gives you more than enough to work with.

Minpunten

Once your list starts expanding, you start paying.

Geverifieerde reviewer
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Good tool for CRM and Email marketing

Beoordeeld op 14-6-2023

Overall a good solution for email marketing and newsletters. Could get a better deverability.

Overall a good solution for email marketing and newsletters. Could get a better deverability.

Pluspunten

Good tool and with a lot of options and functionalities. Quite good to use for all marketing needs.

Minpunten

Deliverability is just ok, it could be better.

Kenneth
Kenneth
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My honest review on Aweber

Beoordeeld op 22-5-2023

Pluspunten

I like the landing page templates on Aweber. Very minimalistic and professional in design.

Minpunten

I don't like its automation. It's not so sophisticated in terms of tags and triggers.

Alicia
Totaalscore
  • Sector: Luxeartikelen en sieraden
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

No Code Automation To Evolve Your Business

Beoordeeld op 29-3-2023

I was able to use the free trial to test out this platform to see if it would work for me. It also...

I was able to use the free trial to test out this platform to see if it would work for me. It also offers shared workspaces so it was easy to collaborate with the team and troubleshoot.

Pluspunten

I love Aweber's ability to manage emails, the customer support is incredible, and the drag-and-drop builder. The fact there is no code automation was a huge plus for me.

Minpunten

Unfortunately, you do need to pay to make use of the features, the free version is not enough. I find it a bit pricey compared to other alternatives available.

Overwogen alternatieven

Gmail en Google Workspace
Gianmarco
Gianmarco
Totaalscore
  • Sector: Afdrukken en drukwerk
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

One of the best software for email marketing

Beoordeeld op 9-2-2023

Aweber solves the problem of having to write emails every time a marketing operation needs to be...

Aweber solves the problem of having to write emails every time a marketing operation needs to be done. It allows you to create all the emails once and set up the system to send them at the times and in the ways you decide. A really great system for increasing product sales in a semi-automatic way.

Pluspunten

basic use of the service, such as list creation, follow up, broadcasting and automations is not difficult, just a little practice and ai learn quickly. The more advanced functions require more study and practice. The feature I love the most are the automations that allow you to manage and cross-reference entries to various lists automatically based on customizable parameters.

Minpunten

What I love least is the fact that there are many, perhaps too many functions available, which are certainly useful, but for those who have a small business they are superfluous and create some frustration.

Elizabeta
Elizabeta
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Build your email list with Aweber

Beoordeeld op 2-8-2021

Pluspunten

I use this software from the beginning. In the meantime, I tried almost all autoresponders but this one has the best deliverability and single optin. They have 24/7 support and you can solve any issue immediately.
You can import the campaigns, duplicate them with share code, setlist automation. Many autoresponders don't allow to promote affiliate links only website links. Aweber is not among them.

Minpunten

You can't put the tracking code on their website builder

Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

You can do better

Beoordeeld op 20-5-2022

Good for beginners, but honestly, if you are going to learn email marketing, you might as well...

Good for beginners, but honestly, if you are going to learn email marketing, you might as well learn how to use something else.

Pluspunten

Best in Class Customer Service. I don't think you will find any other email tool with better customer support. Customer support is far better than other email marketing tools. They are quick to reply & very knowledgable (Live Chat & Phone)

Minpunten

Aweber is sort of a dinosaur. They've been around for a while. But they just aren't as advanced as the newer email marketing tools out there.
They keep adding new features (like landing page builder, but they are completely ignoring the fact that their ecom features & deep integrations are basically non-existent.
Aweber is fine for a simple weekly newsletter, but when it comes to deep integrations with ecom they are stuck in the past (such as syncing with Shopify and allowing triggers based on the customer journey).

Jean
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

A good overall product but quite expensive and quite limited

Beoordeeld op 5-5-2022

I signed up there because there were number one and it was an easy setup. Over the years competition...

I signed up there because there were number one and it was an easy setup. Over the years competition has been improving a lot and cutting down the price while Aweber stayed the same while raising prices. I was also disappointed when I realized I was charged multiple times for one email address (for each list), and also for unsubscribes. Have to get in touch with support for them to delete in batches. Good support, that being said.

Over the years I got frustrated by using the software and how much I was paying for it.

Pluspunten

Deliverability to subscribers inbox. Aweber is a reference and well known so email do get in people's inbox. However that has changed in recent years in my country (France).

I enjoyed the drip sequence (emails are sent in order over days), but that feature is now available in competitors for cheaper, sometimes better.

Customer support has been great, very fast, friendly and responsive.

Minpunten

Templates are quite dated and the general interface is a bit limited. For example, you can only delete 100 subscribers at a time... even if you are charged for the unsubscribed users. Pricing is quite high considering the features. Too high for the money I make with the list.

Languages : some part of the software are "hardcoded" in English which is problematic for foreign subscribers.

Overwogen alternatieven

Constant Contact en Mailchimp

Redenen om over te stappen op AWeber

Price and deliverability
Ben
Ben
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

From Hero to Zero

Beoordeeld op 25-9-2020

It's a shame Aweber fell from our grace so monumentally. I'd been a loyal customer for several...

It's a shame Aweber fell from our grace so monumentally. I'd been a loyal customer for several years, but when things went wrong they did so so disastrously and caused real damage to our business. When you're emailing thousands of people, technical glitches are not OK, especially if they can't be explained.

Ironically, it's only been moving to another provider that has really served to highlight how dated Aweber is.

Pluspunten

AWeber was my first email marketing system and I was happy with it for several years. It's fairly easy to use despite having a rather clunky and old-fashioned interface. Email deliverability is reasonably good and the support team responds quickly. It's also staffed with people and not bots.

Minpunten

Sadly, Aweber completely destroyed an email campaign and lost me money. I had set up a sequence of emails and twice been on to support so they could confirm it was done correctly. When the time came, the emails went out in the wrong order, annoying customers I'd spent years building up and making our company look very unprofessional. Despite personal phone calls and apologies, Aweber seemed to lose interest and have yet to explain what happened.