Lime CRM reviews

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

At the time of purchase the history data was not available but now that's been fixed too.

The search function
Ability to add tickets through integrations
Easy to customize

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased
Mobile

It is sometimes a bit slow, but that could also be because of the internet

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN].
I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application.
Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

First of all, Lime CRM is easy to use. It is is easy to get started and it is easy to select level of mandatory fields.
In our organisation we try to keep the mandatory fields to a minimum in order to make it easy to create items and work in Lime CRM.
And the quick search is absoulutely marvellous.

It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.

Lime is easy to use and very useful in making selections from the different tabs.
Its great how all the different tabs (business areas) integrate with each other.
Its easy to add functions/fields as a administrator.

The online version is not easy to access on the smartphones. Better if it was an app to download instead.

Easy to learn and use. And for administrator is easy to make small changes

Customer support works sometimes slowly

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.

More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk

I love that it is easy to use, that you can use it on any device and that it instantly merges with the other information on the plattform. Im looking forward to using the mail integration when we have set that up.

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application. Such as possibility to export my previous events to a excel document.

It's easy to use and easy to find several documents and contacts. Important tool for all in our department (service) to see the complete chain of work due to visible documentation.

That there's a limit for the amount of documents you can have in the CRM-system.
The limit is 10,000 documents and we have a lot more... which makes it hard to seach under the Document-tab - you can not see a single document, and when you try to search for a document, the complete program breaks down and forces you to close it. I receive a lot of complains because of this.

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Flexibility and the way you can make cross referens with various information.

The complex way to manage authorization for the information in Lime

Easy to use and integration with Netvisor.

Support has come down past two years a lot, everything seems to take time.
Browser version is bad, can't use it. Can't even save things after modifying prices etc..
Also system has come a bit slower

Easy information sharing and follow up.

Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool.

The system is easy to use for my colleagues and the support always helps.

I find the report tool seems very difficult and complicated. Therefore, we use excel reports instead.

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

That i cant run it at on Azure DB (Maybe solved now?)

I like the way I can keep track of what has been done and said. Also the possibility to download documents that are connected to the customer or buyer.

I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer. I would like to use the marketing tool and to be able to connect customers to more than one of our businesses for sale.

That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.

The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.

Easy to use. Very adaptable to the needs we have in the organization.

Sometimes you get a feeling of too much expectation from the consultant at Lime. That they almost promise more than they deliver. But this is if we are really going to be picky with cons

I love that you can customize Lime CRM for your own needs. It's amazing that you can build your own modules too.

It's not very "user friendly" for a new user. I wish there were info-buttons so that you could explain what to fill in and so on.

"Fastsearch" in excellent, you can find everything that is in system.

All the features can´t be used same way in internet version as table version can be used

easy to use, gives us the base we need to to effectiv business

that it is not both laptop and apple friendly in same time without use the webclient version