Lime CRM reviews

Lime CRM

Een visuele en gebruiksvriendelijke CRM die is aangepast aan jouw behoeften.

Totaalscore

4,3 /5
(102)
Prijs-kwaliteitverhouding
4,1/5
Functies
4,0/5
Gebruiksgemak
4,3/5
Klantenondersteuning
4,6/5

95%
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102 reviews

OLGA
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use

Beoordeeld op 5-2-2021

Lime CRM solved the problem of saving information about clients, as well as setting and performing...

Lime CRM solved the problem of saving information about clients, as well as setting and performing tasks for working with clients

Pluspunten

Easy to learn and use. And for administrator is easy to make small changes

Minpunten

Customer support works sometimes slowly

Antwoord van Lime Technologies

Thank you for reviewing Lime CRM, Olga! We appreciate your feedback and our support team is working hard to solve all incoming requests as soon as possible. Sometimes we need some extra time to dig into issues that can't be solved instantly, but we aim at perfection and will forward your feedback to the support team, so that they can help you even faster in the future! Greetings from your friends at Lime

Mattias
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Easy to adminster

Beoordeeld op 4-2-2021

Easy to administer and to use.Filters and views make it possible to see what you are most interested...

Easy to administer and to use.Filters and views make it possible to see what you are most interested in.
A big challenge is to get the user to register relevant data in the system.

Pluspunten

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Minpunten

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Overwogen alternatieven

Dynamics 365

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Dynamics 365

Redenen om over te stappen op Lime CRM

Lundalogik's configuration process is well defined and indicates a lot of experience of customer adaptations, but also knowledge of Lime as a system and its possibilities. Support and management is also a strong factor where Lundalogik had by far the best offer.

Antwoord van Lime Technologies

Hi Mattias and thank you for reviewing Lime CRM! It warms our hearts to hear that you find it easy to use and customize. If you struggle with users not registering data as directed, don't hesitate to reach out to us and we can help out with user trainings. Best regards, your friends at Lime

Johanna
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Hello

Beoordeeld op 11-2-2022

To-do list

To-do list

Pluspunten

It is easy to use, and the mobile function work very good. It is also good that it is intenretbased
Mobile

Minpunten

It is sometimes a bit slow, but that could also be because of the internet

Antwoord van Lime Technologies

Thank you for your review, Johanna!

AnnaLena
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Lime CRM for managing development projects in different countries

Beoordeeld op 8-9-2023

We can get reports of our data in more or less any format we want, at the same time as we have a...

We can get reports of our data in more or less any format we want, at the same time as we have a user friendly system for our staff to work with.

Pluspunten

Lime offered to build a portal for our member organisations, making it possible for us to cooperate and share information on multiple levels. We were in need of quite a lot of customization. The team at Lime was great to work with. They helped us sort out what is really important, and to break free from old habits in our old system.

Minpunten

As a non-profit organisation we have limited funds to keep developing the system. Lime did a really good job building a solution for us, but of course there are things we would like to keep developing.

Shane
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A happy Lime CRM user

Beoordeeld op 4-2-2021

Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize...

Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize clients into marketing activities and/or event invites.

Pluspunten

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

Minpunten

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Antwoord van Lime Technologies

Thank you for the review, Shane! Don't hesitate to reach out to us with a request to integrate Lime CRM with Opera. Even though we don't have a standard integration for it, we often develop new integrations to external systems. Best regards, your friends at Lime

Jennie
Totaalscore
  • Sector: Facilitaire diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Your everyday friend

Beoordeeld op 6-9-2023

Great to manage your "to do´s", keep alot of information on every contact and keep track of your...

Great to manage your "to do´s", keep alot of information on every contact and keep track of your sales.

Pluspunten

What I like most is that you can fit so much details to every customercard. Easy to keep track what you have done and what you have left to do with each and everyone. I like the design (or my OCD does anyway ;) )

Minpunten

The sync to send an offer through Get Accept is not working as you would like.

Johan
Totaalscore
  • Sector: Nieuwsbladen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

A good CRM with great customization options

Beoordeeld op 6-9-2023

With us, Lime CRM function as the link between sales and production/finance.

With us, Lime CRM function as the link between sales and production/finance.

Pluspunten

Lime is a great CRM system. I like the possibilities of customize and adapting the modules to our organization.

Minpunten

The creation of Word documents is slow, it's the bottleneck in our administrative workflow

Christofer
Totaalscore
  • Sector: Duurzaamheid en milieu
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

CRM Sales

Beoordeeld op 11-9-2023

CRM Lime gave us the platform to gather and connect customer information, future prospects,...

CRM Lime gave us the platform to gather and connect customer information, future prospects, follow-ups and the sales pipe we needed. A good overall experience.

Pluspunten

Most important is a base for customer information, sales and follow-ups and the connection between them. The best impact is the to-do list as a reminder for follow-ups. Integration with gmail was a must and was solved by great support. The flexibility to add and change fields is of great use.

Minpunten

The administration tool could be easier to use. Not always logical and it needs practicing by the user. The integration with gmail had its challenges, solved by great Lime Support. The business structure and peoples different permissions how to use and what to see in CRM Lime had its limits.

Karin
Totaalscore
  • Sector: Olie en energie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Lime CRM

Beoordeeld op 6-9-2023

We can easy see what's been said between us and the customer. Simple transfer between our department...

We can easy see what's been said between us and the customer. Simple transfer between our departments in the company.

Pluspunten

It's easy to use and overview all of our tickets, customers and deals.

Minpunten

So many options to choose from. We that use desktop client don't get as much updates and new functions as those that uses the web client.

Benjami
Totaalscore
  • Sector: Bouwmaterialen
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Experiences

Beoordeeld op 12-9-2023

We are very happy for Lime

We are very happy for Lime

Pluspunten

The only way to keep customer database in control. Easy to follow leads

Minpunten

Reports, we dont use at all. Maybe in the future

Johanna
Totaalscore
  • Sector: Kantoorbenodigdheden
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Review

Beoordeeld op 11-2-2022

Easy CRM system that covers our needs for our daily work.
The customer support is also great!

Easy CRM system that covers our needs for our daily work.
The customer support is also great!

Pluspunten

It's easy to use and easy to find several documents and contacts. Important tool for all in our department (service) to see the complete chain of work due to visible documentation.

Minpunten

That there's a limit for the amount of documents you can have in the CRM-system.
The limit is 10,000 documents and we have a lot more... which makes it hard to seach under the Document-tab - you can not see a single document, and when you try to search for a document, the complete program breaks down and forces you to close it. I receive a lot of complains because of this.

Antwoord van Lime Technologies

Thank you for reviewing Lime CRM, Johanna! It's great to hear that so many departments are working together in the system. In order to make your document search easier, the [quick search] function is an amazing tool to find what you are looking for. Hope this helps! Best wishes, your friends at Lime

Piia
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

CRM gives you more efficiency in your daily work

Beoordeeld op 10-2-2022

Efficient tool to follow business and issues in all levels - partners, suppliers, customers -...

Efficient tool to follow business and issues in all levels - partners, suppliers, customers - taking CRM in use has been really good decion. Pricing, volumes, contracts, meeting minutes, todos - all what a sales person could want to support the sales.

Pluspunten

Easy information sharing and follow up.

Minpunten

Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool.

Antwoord van Lime Technologies

Thank you for the review and for the feedback, Piia! Best wishes, your friends at Lime

Krister
Totaalscore
  • Sector: Fondsenwerving
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Lime CRM is user-friendly and easy to adjust and adapt

Beoordeeld op 11-2-2022

We use Lime to support fundraising and our communication with donors.

We use Lime to support fundraising and our communication with donors.

Pluspunten

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

Minpunten

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

Antwoord van Lime Technologies

Thank you for the review, Krister! We appreciate your feedback. Best regards, your friends at Lime

PAtrik
Totaalscore
  • Sector: Machine- en installatiebouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Impressed!

Beoordeeld op 4-2-2021

Full control of all processes, from sales to service issues on machines and documentation! It is...

Full control of all processes, from sales to service issues on machines and documentation! It is great!

Pluspunten

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

Minpunten

That i cant run it at on Azure DB (Maybe solved now?)

Antwoord van Lime Technologies

Thank you for the review, Patrik! We do offer authentication with Azure now. You can read more about it here: https://platform.docs.lime-crm.com/en/latest/configuration/azure-login/
Best regards, your friends at Lime

Karolina
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

A pretty much complete system

Beoordeeld op 6-9-2023

Pluspunten

I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs.

Minpunten

I feel like the interface could be a bit better, it is not always super intuitive for te user.

Jan
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Review from Key2Compliance

Beoordeeld op 6-9-2023

We can in a more professional way cooperate in the sales and marketing team. We can in a way better...

We can in a more professional way cooperate in the sales and marketing team. We can in a way better way follow leads and work with resources. Our communication is way more professional than before.

Pluspunten

The graphic design, the easiness of use and the service level from the Lime team. For us Lime has meant a lot both in contract management but most importantly we can in a very good way expand our sales and marketing team.

Minpunten

I would like to see better connections between Lime CRM and Bisnode or similar systems to import information more easily.

Laura
Totaalscore
  • Sector: Vermogensbeheer
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

User review

Beoordeeld op 12-9-2023

Pluspunten

Since the Lime CRM is based on excel it is easy to use and it was quite logical to set up and customize for our use. I mainly use it to find and add contact information and for that is works perfectly. It is great that you can link people to companies or to other people (i.e. assistants). It is also easy to make different kind of contact listst, add tasks or projects. I use this a lot also when planning different kind of networking events too.

Minpunten

Our company doesn't really have direct clients or products that we sell, so Lime is not always completely designed for our needs. But this was something we found out to be the problem with almost all the CRM systems.

Jukka
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Main use is for out front desk services and sales team

Beoordeeld op 13-9-2023

Pluspunten

CRM features are good for our front desk services.

Minpunten

Lime BI is poor what comes to graphical featuress

Gunnar
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Lime review - feedback

Beoordeeld op 6-9-2023

Have used it for sveveral years and find it good for my daily work

Have used it for sveveral years and find it good for my daily work

Pluspunten

Really like the todos,,.

Minpunten

Sometimes updates are release which not always seems to have been tested thorouglly

Kari
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

EMS Customer Care and Quotation process help

Beoordeeld op 12-9-2023

I am very happy with this important IT-tool. Customers and Quotations are easily handled, followed...

I am very happy with this important IT-tool. Customers and Quotations are easily handled, followed and created. Lime is also visually good looking.

Pluspunten

Easy to use, possibility to local installation, integration with current ERP-system and possibility to create quotation process.

Minpunten

Hard to think even one feature that I do not like :)

Magnus
Totaalscore
  • Sector: Textiel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very well thought through

Beoordeeld op 4-2-2021

We had fairly good order in our old system, but now it's great and getting better :-)

We had fairly good order in our old system, but now it's great and getting better :-)

Pluspunten

It is user friendly and easy to adapt to anyones way of working. That means that I save time and I get the job done!

Minpunten

I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed. We came from Lime Easy and there we had one of the integrations. The other one we had big expectations for, but...

Antwoord van Lime Technologies

Thank you for your review, Magnus!

Miikka
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

CRM user

Beoordeeld op 13-9-2023

Pluspunten

Offers, meeting minutes, contactswe use also report tools to see our performance

Minpunten

easy to use and stable. Reports are good

Eric
Totaalscore
  • Sector: Human Resources
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Veteranpoolen AB

Beoordeeld op 6-9-2023

Noting but good!

Noting but good!

Pluspunten

The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems

Minpunten

Not the best product for Mac users, have to use the web-version and that does not align with out process in an optimal way.

Carl Johan
Totaalscore
  • Sector: Defensie en ruimtevaart
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Shifted to Lime 15 months ago, very satisfied !

Beoordeeld op 6-9-2023

Pluspunten

Easy of use and and easy of adoption to our businessmodel

Minpunten

We use the webclient this summer, we have seen issues with Lime to load

Kimmo
Totaalscore
  • Sector: Voedselproductie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

CRM, value of customer information

Beoordeeld op 2-3-2022

Work flow control is easier and work load lighter, not much but still. :)

Work flow control is easier and work load lighter, not much but still. :)

Pluspunten

Easy to implement and start with. Sharing and controlling outward offers and agreements has been valuable for our organisation.

Minpunten

Some problems when connecting teams or group of people to the projects.

Antwoord van Lime Technologies

Thank you for the review, Kimmo!