Rotageek reviews

All info relevant to Timesheets, holiday allowance, shifts etc is now kept in one place rather than over 3 or 4 seperate documents. Staff can easily access their own information as they should be able to, and they have their shifts shared directly to them as soon as they're available.

I would like the scheduler to be more compact although this may be irrelevant when I start to use the auto-scheduling feature as I'll look at it for less time!
I would like for copied shifts to be copied verbatim - breaks, shift names, any notes etc. Copying a shift is supposed to save time but at the moment I still have to edit every break, add in notes again, change colours.
I would like for employees on Timesheets to display in the same order as they do on Scheduler to make checking off the time sheet more user-friendly.
When printed, I'd like the printed version to represent what is shown on the scheduler screen - any coloured shifts currently print in a very faint grey rather than their highlighted colour. (I have checked my printer settings and I am printing in colour).

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

It makes managing holidays a lot easier and simpler both for myself and my team

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

It's easy to access Rotageek either by the desktop link of the simple to use Mobile App. Being able to drag and drop shifts into my teams schedule is super efficient, which means I can build robust schedules quickly and therefor invest more of my time in other areas of our business.

I really can not fault the Rotageek Software or Mobile Application.

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.

Product is extremely easy to use and having the ability to have it on your phone with the app is brilliant. Highly recommend

As a company we have varying shift patterns every week and it would be handy to have an 'Day Off' marker available to use when organising the rota for staff members days off that week. This would be visually beneficial for myself when organising the rota but also for team members to indicate their days off rather than just leaving it blank on the rota and when the team member is not taking annual leave.

Additionally if you were able to publish one individual team members rota when you have allotted unpublished shifts to other team members rather than having to publish the whole rota at once.

The possibilities are amazing but I feel the parameters are set by people who don't understand what the end users need. It is too rigid and not a lot of room to move when we have to go by parameters that are set by a head office that don't understand the operation.

I think the software is a amazing but there is just to many limitations put on it by the powers that be.

I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately.

I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers.

The ease of Use for this is its biggest seller , everyone on our team can use this as its very user friendly, no great induction needed for it.

not a lot to dislike - can be arduous when setting up multiple new starters in peak times

Once everything is on there it's easy to see for everyone

Holiday allowences are always wrong so you never know who has what amount of holiday left

I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings

When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions.

I like the option of being able to use my own device to clock in and out. I also like that it shows how many hours you’re scheduled to work each week and which colleagues you’ll be with. Holiday requests are simple to complete at any time of the day or night instead of waiting and doing it during working hours. It also keeps track of what has been used and what is available.

Kind of random and not a dislike of sort but the app colouring looks like NatWest online banking.

It’s constantly being developed to suit our company s need s and any glitches dealt with quick. I enjoy the copy shift setting , it allows u to add the shift to any one at multiple times.

I access it on my phone browser and can get slightly frustrating with how small the text is .

I love how easy it is to use, I have the mobile app on my phone also and find seeing my shift and other staff members shifts easy to view. I also find it easy to use for shift scheduling and the help function when you speak to a real person is absolutely outstanding.

Nothing, I love it, done such a great job!

It’s so easy to use and teach our staff to use too, makes day to day life very calm

Breaks have to be entered manually over 9 7 hour shifts as they are entered wrong for our company

I like the way you can request holidays and days off , swaps .

We can’t print daily floor plan before to approve the schedule

Having employees see exactly when and where they are working is so useful. I love the fact that employees can request leave quickly and easily.

Employees that work dual sited can be hard to schedule occasionally. Similarly transferring employees over to other sites can be a challenge.

Rotas being sent to colleagues electronically

Rota planning can be difficult with lots of variables that the software either cannot account for or I as a user am unable to execute

The customer support is spot on, the rota planning is really easy for tolling weeks.

Restrictions for holidays that cannot be carried over but easily not included.

Ease of viewing my rota, daily weekly and monthly as well as viewing my colleagues. Also syncs well with my calendar

None it works fine for me, if issues spring up I contact the support team

Simplicity of adding shifts and changing shifts

It doesnt link up very well with the company payroll system as reason codes are not the same. And it would be good to be able program fixed shifts for those colleagues who do the same days and shifts every week.

Accessible on mobile phone, easy to view and understand

some settings, especially around team members working in multiple areas or automatic break allocation

I found that making a rota was easy to complete and view on screen than on paper. Rotageek allows you to put in information like unavailability and holidays so you can play with making the rota with ease.

Sometimes it was difficult to get use to or manage overlaps in the time schedule

The ease at which my team can use the app, request shifts/shift swaps and just use on a daily basis is superb.

The ability to view a daily floorplan in dashboard before approving the schedule. Also, being able to overide holiday/day off requests without going into leave admin (and from the scheduler page)

It’s so easy to navigate
Booking holiday is a breeze
I can see who isn’t in
You get notifications if someone has booked holiday when booking yours
It works great mobile and desktop and the user experience is not compromised via the app.

I would like a feature prior to booking holiday on the holidays already booked or requested