GoodAccess reviews

The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing

We have 10 team members currently using it and I do not have any complaints so far.

Easy to configure.
Agent is stable(connects when you want it to) and beautiful
MS SSO intergration
Access control
MFA on login
Internet connection is good when connected to the vpn

Support chat is only available week days 8 to 5 cet

Good user interface and stable connection

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.

What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.

During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.

The easy management makes this product outstanding.

The price tier is not really suitable for small teams.

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

We like that it is easy to use and has a very intuitive interface. We previously used OpenVPN with our own server, but it was getting frustrating to maintain and it was easier to go with a turnkey solution.

We would like the option to have multiple locations that we could access on our account. We would like the ability to change up locations if need be.

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration.

Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Nothing relevant, it just works as expected

Very easy to set up, and connecting is fast. Doesn't slow down the internet too much

Creating users in the first place was very tricky. Logins we not validating immediately after creation.Automatically Logs out of the mac desktop app too often

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

maybe price for additional fuetures and multi users

User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.

I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

It is very fast and easy to use and secures the data of the company

Some need new credentials because it goes down

The products ease of use and how well it integrates with our business.

There are no particular issues with the software at all.