Xero

4,4 (2.574)
Boekhoudsoftware voor MKB's

Totaalscore

4,4 /5
(2.574)
Prijs-kwaliteitverhouding
4,2/5
Functies
4,2/5
Gebruiksgemak
4,3/5
Klantenondersteuning
4,0/5

86%
heeft deze app aanbevolen
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2574 reviews

Kathryn
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Affordable professional level accounting software for small business

Beoordeeld op 26-8-2019

It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension.

I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions.

I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows.

I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Pluspunten

Professional double entry software at a very affordable price
Accommodates both cash and accrual accounting
Links to financial institutions to get transactions
Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts)
Can match multiple invoices to a single deposit transaction imported from bank
Can keep using Xero as company grows

Minpunten

Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched
More difficult to focus on specific expense categories to check transactions
Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data
No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

Overwogen alternatieven

Quickbooks Online

Redenen om voor Xero te kiezen

Outright depends on importing data from financial institutions but they were extremely unreliable (apparently they don't use a standard importing service and my credit union kept flagging them as hackers for remote logins) and customer service kept giving me the runaround. It also isn't "professional" double-entry bookkeeping and can't be audited. Outright can't handle Cost of Goods Sold properly and requires manual workarounds. It can't generate professional reports needed when applying for loans.

Redenen om over te stappen op Xero

QuickBooks introduced a special product for Etsy integration, but early adopters had problems with data disappearing and no way to recover it. Otherwise, the cost of QuickBooks to cover the same features I use in Xero would have been very expensive; even a QB consultant told me it's overkill for a business of my size. I forget which other products I looked at, but Xero was recommended by several owners of similar businesses.
Faisal Shafi
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Make Your Accounting Automated

Beoordeeld op 2-9-2022

Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

Pluspunten

Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

Minpunten

Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

Emmanuel
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Review of Xero from the perspective of a small business in Ghana

Beoordeeld op 3-3-2023

Overall, my impression of Xero is positive, and I believe it's a reliable and efficient accounting software for small businesses. It offers many benefits, such as its user-friendly interface, cloud-based nature, and integrations with other tools, which make it easier to manage financial operations. While it may not be the best fit for every business, it's definitely worth considering.

Pluspunten

I love Xero's user-friendly interface. I find the platform intuitive and easy to use, which saves me time and reduces frustration. For example, creating and sending invoices can be done with just a few clicks, and navigating the platform is straightforward.I also like its cloud-based nature. I can access my financial information from anywhere with an internet connection, which is particularly beneficial for my small business especially at moments that I need to manage my finances on the go. Additionally, because Xero is cloud-based, I don't need to worry about installing and maintaining software on my own computer.Xero's integrations with third-party apps are also a plus to me. For example, it can integrate easily with payment gateways such as PayPal and Stripe, making it easier for my customers to pay invoices.

Minpunten

One challenge I face with Xero is its limited customer support. I have experienced difficulty getting timely help from Xero's customer support team. While Xero does offer a knowledge base and community forums, it can be frustrating to have to wait for a response to a support ticket or to not receive the level of support needed. For instance, there was a time I had issues with my login. It had to take days before I could speak with a customer care representative. This really affected my business.

Tricia
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 3.0 /10

tricia

Beoordeeld op 13-3-2023

Pluspunten

Ease of entering details, setting up to integrate with Wageloch

Minpunten

Unable to have direct contact for help. Takes too long to get answers when you have a problem

Lola
Totaalscore
  • Sector: Design en ontwerp
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

One of the best cloud accounting software around

Beoordeeld op 19-1-2023

Easy to use, intuitive interface, seamless integration. Just too expensive.

Pluspunten

Xero has a nice layout and is intuitive to use. Also integrates seamlessly with accountant - no more ugly spreadsheets! It's so helpful to be able to see my tax reports and balance sheets at a glance, throughout the year. I especially love the expenses app, where you can take photos of receipts with the phone camera, and the app will automatically log the expenses for you.

Minpunten

Xero is expensive compared to other cloud accounting software out there. Nowadays, most business banking apps offer basic bookkeeping & expenses functions. Plus you can get FreeAgent - another very good accounting software - for free when signing up to a business account with Natwest or Royal Bank of Scotland. For the above reasons, I'd say Xero is no longer a top choice for small businesses or sole traders on a modest budget.

Redenen om over te stappen op Xero

Xero had the best-looking interface and intuitive user experience.
Géovanny
Totaalscore
  • Sector: Grafisch ontwerp
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Manage your business with success using Xero

Beoordeeld op 6-2-2023

Pluspunten

Easily manage your business with Xero's user-friendly interface, seamless integration with other business tools, real-time financial tracking, automated billing, flexibility for small and medium-sized businesses, and excellent customer support

Minpunten

There are limitations in features for large businesses, additional costs to access advanced features, and a user interface that may not be intuitive for some users

Mamoudou
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Tool for easy and efficient accounting

Beoordeeld op 5-2-2023

To really recommend, for a good management of its accounts

Pluspunten

Ease of use, performance, accessibility to all levels of accounting

Minpunten

Not at this level, given its performance and usefulness at my level

Said
Totaalscore
  • Sector: Bouwmaterialen
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Electronic Finance Manager

Beoordeeld op 13-3-2023

A beautiful program that has the ability to follow up accounts, bills, payments, salaries, and prepare financial and financial reports for taxes, and help us that it is available in multiple languages .

Pluspunten

Ease of use with an easy and simple interface, and all its data on the Internet can be accessed from anywhere, at any time and without any effort, integrated with many well-known applications and this facilitates the use and bringing the information you want

Minpunten

It is for small companies, yes, but it is expensive compared to other programs that work in the same field, and not all small companies are able to pay such costs, then the program lacks some important features that must be available in such programs

Lewis
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A user friendly invoice system.

Beoordeeld op 26-1-2023

I've used Xero for two years now with two different companies, I wouldn't look at any other invoicing software personally.

Pluspunten

There are multiple levels of security factors to get through, knowing that ours and our customer details are safe, very easy to use software on the go and in the office.

Minpunten

There's nothing I dislike about Xero, very user friendly and basic invoicing software.

Mory
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easy and efficient accounting

Beoordeeld op 14-3-2023

It is a software that I really like because of its performance and efficiency.

Pluspunten

I like the way this software makes my accounting easier

Minpunten

From my personal point of view, I have not encountered any problem with this software

Iain
Totaalscore
  • Sector: Industriële automatisering
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Very different to Sage 50

Beoordeeld op 1-11-2021

We moved from Sage line 50 to Xero, this has mainly been a positive experience. From our day-to-day usage, sending invoices, chasing debt, bank reconciliation it is very easy to use. Our accountant set up Dext to import receipts and expenses which means we spend much less time with data entry now and we are much more paperless than we were. The key driver for us was to work in a cloud based system that would integrate with other business management systems and Xero kept coming up as the one that plays nicely with lots of other services. Our managment accountant has taken a lot more convincing as the web-based interface can be a little more clumsy in some 'pure-accountancy' areas and getting the chart of accounts nicely presented has taken a bit of effort. Generally we're really happy with Xero and are also happy with the split that the CRM/MRP/ERP system is supported by that vendor leaving the accountancy to the accountancy experts.

Pluspunten

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

Minpunten

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Overwogen alternatieven

Dynamics 365 Business Central

Redenen om voor Xero te kiezen

Compatibility with CRM/ERP, Cloud system

Overgestapt van

Sage 50cloud Accounting

Redenen om over te stappen op Xero

Ease of use, Established brand, Integrated Payroll, migration support, ongoing cost
Quratulain
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best in Multi-currency accounting for SMB

Beoordeeld op 18-2-2021

Xero was the best choice back in 2015 (when no one gave multi-currency) and still is in 2021 (when there are some who do).

I have now added another company to Xero and cannot imagine shifting to another platform....ever.

Pluspunten

With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always.

Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for)

It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients.

As a non-accountant, Xero is easy to use even when you get into all the features it provides.

Minpunten

They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.

Overwogen alternatieven

Quickbooks Online

Redenen om voor Xero te kiezen

Freshbooks didnt give Multi-currency and it was causing problems with reporting

Overgestapt van

FreshBooks

Redenen om over te stappen op Xero

There was no multi-currency in Quickbooks available. Bank feeds were also not there for some of the banks I wanted. For a similar price point Xero offered better features and a product that was easier to use for a non-accountant.
Andrew
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Xero is the One

Beoordeeld op 16-8-2021

I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Pluspunten

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Minpunten

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

Overwogen alternatieven

Sage 50cloud Accounting

Redenen om voor Xero te kiezen

Quickbooks treats their ProAdvisors the way Scar treats the hyenas in the Lion King. For Quickbooks, the advisor community will always be a means to an end. Their products are built for consumers, not professionals, and I expect they always will be.

Overgestapt van

Quickbooks Online

Redenen om over te stappen op Xero

In the end, I decided that the ability to integrate apps was going to be determinative over the long term. Xero and QBO are way out in front when it comes to integration and I expect that as the market matures, they will end up with a Coke-and-Pepsi-level of market dominance. They may already be there. Early on, I tried to get someone to sell me Accounting Power and/or Sage 50, but neither company seemed organized enough to close the sale. I was looking for a software partner that I could build my practice on and Xero were the ones who showed me they wanted to be that and had a plan to make it happen.
Rowena
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

It took me a while, but I am a Xero convert!

Beoordeeld op 30-9-2021

When I first began using Xero, I had heard a lot about it and was skeptical. Surely, no software could be so "all that"! I was introduced to it by a colleague who has converted the whole of her mid-size accountancy practice to it, and literally within a day and a half (which did include watching some of the short but very clear tutorial videos) I was not only up and running, but felt confident using it, finding my way around it, locating and fixing errors etc. It's literally that simple and straightforward. It's also incredibly stable - I think in 3 years it's only been offline (to my knowledge) 3 times, each for a very short period. I've also not found ANY bugs so far - almost unheard of! - and the support is fantastic, even though it's online.

Pluspunten

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Minpunten

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

Overwogen alternatieven

MYOB Business

Redenen om voor Xero te kiezen

I was contracting to an accountancy firm who had converted their entire practice to Xero.

Overgestapt van

MYOB Business
Adam
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Absolutely love Xero

Beoordeeld op 3-11-2019

Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Pluspunten

Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Minpunten

The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Overwogen alternatieven

Sage 100 en FreeAgent

Redenen om voor Xero te kiezen

FreeAgent was a little too simple and too many things were "locked in". We have much more flexibility and a wider range of integrations with Xero.

Overgestapt van

FreeAgent
Monika
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Xero for Business

Beoordeeld op 25-2-2021

I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I think the price for South Africa is a bit high

Pluspunten

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

Minpunten

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

Overwogen alternatieven

Quickbooks Online

Redenen om voor Xero te kiezen

the cloud, it is an advantage to be cloud due to my work I am travelling a lot and if client need help can do it on the move

Redenen om over te stappen op Xero

more user friendly I think
Farhad
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Perfect Accounting Software - Nothing Comes Close

Beoordeeld op 24-5-2021

Xero changed the face of accounting for our business. It has made accounting work far less painful than it used to be. And the true cloud-based setup makes it so much easier to access from anywhere.

Pluspunten

Ease of use - seriously. Nothing comes close. And trust me, I've tried a number of accounting software and they're all a nightmare to use unless you're an accountant.

Minpunten

Customer support could be quicker, and phone support would help.

Redenen om voor Xero te kiezen

Sage 50 Cloud was supposedly a cloud based software, but it wasn't truly cloud based, and it had all the legacy horrid pains associated with any Sage accounting system.

Overgestapt van

Sage 50cloud Accounting

Redenen om over te stappen op Xero

None of them were truly cloud based. All of them were horribly complicated, made for accountants and not at all user friendly.
Andrew
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Xero makes finance so easy

Beoordeeld op 25-3-2022

Since starting with Xero over six years ago, we couldn't be happier. We've centralised all our financial activity into one platform, which is great for non-finance people like myself!

Pluspunten

Xero makes managing the finances for a business really straightforward. The user interface is intuitive and it centralises all my accounts information.

One of my favourite features is the the dashboard, which is clear and customisable, and gives a great summary of the position position at any time.

The software also integrates really well to other platforms for things like receipt capture and detailed business analysis.

Minpunten

I'm really happy with how it performs, however, our bookkeeper still does some levels of manual reporting, which he finds easier in Excel, than in Xero. The integration of BA tools does negate this issue.

Overwogen alternatieven

Quickbooks Online

Redenen om voor Xero te kiezen

It wasn't SaaS at the time and was only able to be understood and used by our bookkeeper.

Overgestapt van

MYOB Business

Redenen om over te stappen op Xero

At the time the product looked to have better features and functionality, and the user experience was excellent.
Gene
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Accounting Software Design for the Business Owner

Beoordeeld op 7-2-2020

Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

Pluspunten

Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

Minpunten

I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

Overwogen alternatieven

QuickBooks Desktop Enterprise

Redenen om voor Xero te kiezen

I found Xero to be better designed for the average business owner at a lower rate.

Redenen om over te stappen op Xero

Because of its design for the business owner.
Rino
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Xero - The Cloud Based Software of the future

Beoordeeld op 24-6-2022

Fantastic product with fantastic support and really meaningful input from the actual company staff

Pluspunten

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Minpunten

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Overwogen alternatieven

Sage 50cloud Accounting

Redenen om voor Xero te kiezen

The capital development expenditure and size of Xero simply mean that it is outpacing other software in terms of speed of development, effectively future-proofing our practice.

Overgestapt van

Sage 50cloud Accounting

Redenen om over te stappen op Xero

The main factors were cost and engagement with the Xero South Africa team
Elena
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Xero has helped us transform and streamline our processes

Beoordeeld op 13-6-2022

Xero has streamlined our operations, and simplified our record keeping, and notification of when bills are due for payment or invoices due for collection. The dashboard is fantastic for an overall picture. The reporting tools are excellent, and the ease of use is so logical and straightforward, that it's simple l to self-teach even for a beginner. On top of that when you have any questions the how-to guides are thorough in themselves, and support is excellent and very quick to come back to you with an in depth answer.

Pluspunten

The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.

Minpunten

My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.

Overwogen alternatieven

Quickbooks Online

Redenen om over te stappen op Xero

We watched several comparison videos but it was the ease of use that sold us. I had used Sage and Zoho books in the past and knew that I didn't want to use either of them again, and I was so pleased that we chose Xero as has been fantastic for us.
Jenny
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Helpful, user friendly and intuitive accounts software

Beoordeeld op 26-2-2021

I was reluctant to pay the extra costs to move to Xero from my previous cheaper package but I am more than happy that I finally made the switch. It is a fraction of the cost of having a book-keeper to pay and I feel so much more confident that my accounts are working correctly. The option of additional plugins aid the automation for syncing with software such as woocommerce and amazon, ebay etc. It is a shame that they are additional costs but I would prefer that I had the option to integrate than not, and they are great time savers, which is the biggest help for small business owners.

Pluspunten

Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.

Minpunten

As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.

Redenen om voor Xero te kiezen

I wanted a greater degree of confidence that my accounts were correct when dealing with complex transactions such as International sales etc. This was especially important due to changes with Brexit etc. I was also keen to be able to automate where possible to save time.

Redenen om over te stappen op Xero

I felt it had been fully designed within the digital age in mind from the outset.
Craig
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

I can't wait for it to be finished!

Beoordeeld op 31-8-2020

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

Pluspunten

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

Minpunten

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.

Jaco
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Your businesses best friend!

Beoordeeld op 5-10-2021

I absolutely love Xero and advise all my clients to work on the software.

Pluspunten

I love the fact that Xero speeds up all day to day processes and awesome reporting!

Minpunten

Some of the banks in my country does not have stable feeds, this makes it a bit difficult for bank rec's.

Overwogen alternatieven

QuickBooks Online Advanced

Redenen om voor Xero te kiezen

Xero is a lot more user friendly and the Xero reporting and add-ons is on another level!

Redenen om over te stappen op Xero

The support from the Xero team when contacting them was already a sign that I would love to work with them and after comparing the two demo's I fell in love with Xero above the other software.
Ryan
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

ACCOUNTANT WARNING DO NOT PARTNER - I was 2nd partner in Canada not a smart move heres why!

Beoordeeld op 13-7-2019

Pluspunten

Not much to say here anymore, they pretty much used to be good and totally lost faith.

Minpunten

As an accounting firm I would be very cautious with using Xero or recommending it to clients. Outside of Xero billing for things that were supposed to be free, which after complaining they claim they will reconcile but I had to threaten with a lawyer to get that reaction. As an accounting firm it is a very risky move to partner with the Xero software platform. As a firm Your clients will know your using Xero and as a result will likely start to follow Xero using social media. When this happen your clients will receive advertisements about other Accounting firms partnered with Xero. The problem isn’t that you will loose your clients, but this makes you look really bad in front of your clients that you are recommending a software that recommends other accountants outside your firm. This actually happened to me in Canada, and the response of the Canadian Xero team was simply that they didn’t intend on these promotions to be received by the clients of my firm. They didn’t care, they didn’t apologize, they didn’t even acknowledge what they did was wrong, it was evident that they prioritized their growth over their existing partners, at least in Canada. Even The Canadian director of Xero comments where limited to telling me ” I understand that you need to make important decisions in the best interest of your firm”. To me this was a clear message that he doesn’t care. As a small business the software was historically leading, recently, many clients are having issues logging in