Salesforce Commerce Cloud reviews

we are using it for all our catalog and it replace our custom system with an high improvement on our service

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

Its scalability and built-in AI features, like product recommendations, help optimize conversions. The platform’s seamless integration with Salesforce CRM ensures smooth customer data management,

The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require significant technical expertise.

It seems to really help improve the shopping experience for the user, biggest pro was that it made some payment processes and automation on websites much quicker for customers. It integrates nicely with the websites I’ve used it with. Overall a pretty reliable software.

A bit of a learning curve at the beginning, but there are plenty of tutorials to help new users out which is a plus.

Feature packed and a lot of customizability and flexibility.

Takes a bit of a learning curve to get used to navigating around and using it to full potential.

Really great for all aspects of our business from project management to service.

nothing bad to say. the team all loved it

Salesforce Commerce Cloud is simple and easy to use offers features such as customability, scalability, and data-driven insights that are useful. I primarily use these three features to evaluate current customers and it is extremely helpful in assisting me to evaluate my approaches.

There are no cons, as so far the platform has been reliable and easy to use. I haven't experienced any problems yet.

Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and allows you to manage your clients accordingly.

I think it can be pricey , if you require to purchase different addons depending on the need of your business but again if you have a large company the price is justified.

it gives me a detailed view of my claimants information and it's customizable to what i need

It locks up from time to time and is a bit finnicky with its integration with five9

Salesforce Commerce Cloud is easy to navigate.

Salesforce Commerce Cloud could use a sleeker design.

Tracks sales Inventory extremely well, Keeps up with up to date information on Inventory

Too pricey, Requires a lot of set up to be implemented

The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers. It also helps in finding all relevant information at one place

Well, it takes a bit more effort to get everyone aligned to start using it because of its vast features

Salesforce is easy to use and easy to manage

There is nothing I dislike about Salesforce

The integrations with Gmail are useful for users of this software.

The tasks need to be more flexible and mark as complete easier when clicked into.

Easy to create account, contact and place orders

I have not found a con which is not there in other products

It's got really good features about it..

Not much to dislike except the cost kinda.

Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort.

The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer!

Salesforce commerce cloud offers core capabilities: B2B Commerce, B2B2C Commerce, and B2C Commerce.

the one thing it lags is its not as fast as other platforms

It's great to have a tool to be able to communicate quickly with your entire customer database

Having to teach workers how to use a new work tool and have to integrate it with all programs

Ability to make it fit the company needs. Robust system that works well when implemented correctly.

Not very intuitive. There is a learning curve with it and training others can be difficult.