bsport reviews

2100,- voor niets. Een afspraken app die zelf geen afspraken nakomt....Ik heb nog nooit een slechte review geschreven en ik doe het ook niet graag. Alleen als ondernemer gun ik dit niemand.... in 4 maanden 3 verschillende contact personen, 2 keer de afspraak niet nagekomen. Ik vind mijn tijd kostbaar. Het systeem is moeilijk te begrijpen in verhouding met andere systemen die veel makkelijker en goedkoper zijn. Eerst zocht ik het bij mezelf en vond ik dat ik beter mijn best moest doen om het systeem te leren kennen. Dat was uiteindelijk gelukt alleen de ondersteuning hiervoor was niet voldoende. De "migratie" is 3 keer uitgesteld en toen ik de migratie heb "opgeëist" met een dreiging tot contractbreuk kon het opeens binnen 5 dagen..... Het was bijna januari en ik vond het na 4 maanden aanklooien wel eens tijd.....
Andere aanbieders zijn goedkoper, de andere apps zijn gebruiksvriendelijker voor mij als ondernemer en voor de consument...Ik heb het met 5 dagen allemaal geregeld met een andere app. Verspil je tijd niet.

Na eerder mijn frustraties te hebben gedeeld over het verliesproces bij Bsport, wil ik graag een update geven. Hoewel mijn ervaring over het algemeen teleurstellend was, was er toch een medewerker bij wie ik terecht kon. Zij was de enige die mij daadwerkelijk heeft geholpen en het proces soepel heeft laten verlopen. Ze luisterde echt naar mijn zorgen en heeft alles gedaan wat in haar macht lag om me te ondersteunen. Dankzij haar voel ik me toch gehoord, ondanks de moeilijkheden.

Top! Echt hele goede begeleiding en customer service. Eén contactpersoon werkt heel snel en prettig. De mogelijkheden zijn enorm, stapje voor stapje gebruik ik meer opties.

zeer positief, makkelijk systeem om mee te werken en duidelijk voor onze klanten

Algemeen slecht bereikbaar en onduidelijke communicatie

De klanten service staat je goed te woord, is eerlijk en bied voldoende hulp. Het is een goed werkend systeem maar wel aan de dure kant als je een kleinere onderneming hebt.

Heel tevreden tot nu toe.

Goede support! Mag wel iets gebruiksvriendelijker overall qua systeem. Ik moet nu nog regelmatig zoeken naar features als er onderdelen aangepast dienen te worden.

Super uitgebreid pakket met vriendelijke klantenservice.

Efficient, supportive, forward-thinking, supports my business so well, it has been very well thought through by people who have obviously worked within the industry. Such a fantastic platform and I would certainly recommend! I look forward to all the upgrades you integrate over the years to come. Big thank you! :)

A great experience so far as I am new to bsport. I had a very good and informative Demo with [sensitive content hidden]
. He understood the needs of the studio right away and he showed me how the Bsport software would help with my business . Excellent on boarding training with [sensitive content hidden]
which is always there to help me with anything I need with the software . I am also happy to know there is a follow up on how I am getting on with the software Thanks to her for a great support. I am enjoying the software and I don't regret that I have done the switch.

It has been good so far. A lot of confusing work in the back office and I feel like processes take a lot longer and are quite convoluted where they don't need to be! The costumer support has been brilliant so far!

Further to the above the experience has been superb and I can't recommend them highly enough. I am big on customer service and all my questions have been answered either by chat or zoom call within a matter of hours. The clients have enjoyed the new system too which is equally important, particularly for retaining our client base and attracting new customers.

My overall experience has been excellent, the onboarding process was faultless and the system works very well from both ends and they are constantly adding new functionality and evolving.

Really really.happynwoth bsport, after doing demos with glofox, Mindbody, punchpass and another, bsport had all of the functions we were looking for, it spoke our businesses language. Ontop of that, as a bit of a digitally phobic being, the onboarding process was so easy and smooth. I really can't recommend them enough, especially for the price, which after demoing so many to find out the price was astronomical, it shows that bsport has it's priorities right in both pricing, customer care and studio needs. Bravo Bsport

The team especially [sensitive content hidden] were incredibly helpful from the very beginning, engaging on zoom calls, running through various tools + procedures and always answering questions and showing us "how to" videos to simplify everything. What we appreciated the most was [sensitive content hidden] patience and immediate action to get the app + dashboard up and running + her eagerness to always look for solutions. The team at bsport are still helping us daily and the chat tool has been very helpful.

Biggest mistakeSalesmanager has reallt convinced me about all the features and that it would be the same as I had with Grib and even more...But there are so many things that they dont have.just some examples:- pauze a membership by exact dates- automatic calculate when members like to switch their membershipand many more....Also I pay € 7,5 per reversal payment which is really high! and ofcourse never mentioned during sales...maybe thats my fault for not asking...Its becoming really expensive and they have limited features.The accountmanager is nice and very patient so thats good, but the migration team constantly makes mistake and many of my members are complaining about their membership set ups not being accurate.I would not advice other gyms to take Bsport.

our customized app constantly crashes for users, finances is hard to verify since we have to manually do it, nothing is automated.

It has all been very positive. My account manager François is actually amazing. very very patient with me and I love the personable relations that are apparent with Bsport right from the beginning. Your customer service is off the scale... and that is what I really love.... any booking system will have it's pro's and con's but the people are what make the difference.

The Bsport experience has been first class, form the initial conversations with the sales team, to the on boarding team who helped with the data migration and change from our old supplier. This was a mammoth task and quite daunting, but with the amazing support has been a real pleasure. Long phone calls on hold trying to get support is a thing of the past! With Bsport we have someone sitting in our chat box on a daily basis ready to help answer our questions. Our old provider would take days to respond or require a 2-3 hour phone call, which was often answered by someone more clueless than myself!My daily tasks are so much easier thanks to Bsport

When it comes to cons, BSPORT is very quick in their responsiveness. They update the system very often and always work to approve.
Also, the support desk is easily accessible and they are very helpful in setup and implementation.
The fact that it is a very manageable software, which is constantly renewing and improving, with multi-platform access and great support services, makes me a happy client.

Really happy I changed from Eversports to Bsport. My expenses are clear every month and the videotheek is easy to use (which is important for an online yogastudio). Support is also really helpful, as I'm still learning the ins and outs of Bsport.