ARI reviews

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522 reviews

- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best bang for your buck that's out there
Beoordeeld op 15-6-2024
I'm a huge fan and expect to use it for years to come. It scales so well.
I'm a huge fan and expect to use it for years to come. It scales so well.
Pluspunten
Easy to use while being extremely powerful.
Minpunten
That I can't use appointment scheduling without allowing customers to schedule themselves.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
These guys really stand out
Beoordeeld op 24-12-2024
My overall experience has been ok. However, I think the team is great, and believe they are working...
My overall experience has been ok. However, I think the team is great, and believe they are working their butts off to make the best product possible for those of us in the industry. So far I believe, with everything considered, they are well ahead of their competition in many ways. Especially when you consider what you get for your money. Premium software at a great price!
Pluspunten
Easy, friendly, quick communication with the team, valuable updates to the software regularly, product is very easy on the eyes. The team actually takes takes feedback and works to figure things out to grow their product. And it’s not a bunch of nameless faceless peons who seem to be detached leadership. I feel like a real team is behind this from the top down.
Minpunten
The calendar they have to offer is functional, but I wish there were more to it to make it work better for me. And offered integrations with other calendars.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Its pretty good but had many small flaws that are very fixable, then it would be perfect.
Beoordeeld op 13-6-2024
Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks...
Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks to get there.
Pluspunten
Its affordable and gets the job done adequatly.
Minpunten
Its very buggy. At least the repeating payments and invoice entries seems to have been fixed. However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to use. The invoice tempkates became very difficult to edit when they used to be easy. I need to be able to add regular fees, before taxes and they need to be totled by my choice not "other" no one is happy seeing "other" on an invoice. There needs to be a way to add a customer paid fee to the pay online option. I dont need to sacrifice $100 so a cuatomer can put their $2000 bill on a credit card. I need to be able to pass that cost on to the consumer. Also when Im in invoices and I ipen one and go back to the list, it should take me to where I was not back to invoice #1 every time.
- Sector: Automotive
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
HAPPY OWNER
Beoordeeld op 26-12-2024
PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE
PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE
Pluspunten
BEST AND LEAST PRICED SOFTWARE EVER, ILL BUY ANYTHING ELSE
Minpunten
NONE THAT I CAN THINK OF, PRICE IS GREAT SERVICE PERFECT
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
ARI is worth trying
Beoordeeld op 8-1-2025
Overall my experience with ARI was satisfactory . ARI filled my expectations for what i was hoping...
Overall my experience with ARI was satisfactory . ARI filled my expectations for what i was hoping for .
Pluspunten
What i like most about ARI is the wide selection of choices , you will always find what your looking for .
Minpunten
What I like least about ARI is taking time to understand fully how to navigate .
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Grate App to manage our shop
Beoordeeld op 8-1-2025
In the year we have had the software, it has been useful and comprehensive. They have excellent...
In the year we have had the software, it has been useful and comprehensive. They have excellent technical support that takes into account any update suggestions.
Pluspunten
It is a complete software for managing our shop
Minpunten
Sometimes it is slow and heavy to load on the web. They could also improve the reports with more filters.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Top Of The Line!
Beoordeeld op 8-1-2025
Our expierence with ARI has been great. We can make changes to the templates at any time to suit or...
Our expierence with ARI has been great. We can make changes to the templates at any time to suit or ever changing business model. They respond quickly if we encounter something over our skill set. Very happy and recommend this to anyone in the automotive repair industry.
Pluspunten
The ability to talk to a live body when there is an issue or a question.
Minpunten
Can't really think of anything for this field. Happy accross the board.
- Sector: Machinebouw
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Cost Effective Program with Many Features
Beoordeeld op 24-12-2024
It was a bit slow for me to get started but once I put some time into getting the program set up...
It was a bit slow for me to get started but once I put some time into getting the program set up and fine tuned I have been reaping the benefits. Much more cost effective than competitors and constant updates and improvements keep me a returning client.
Pluspunten
The constant effort by the creators to make this program more and more useful and efficient.
Minpunten
Small bugs and inconveniences that I’m sure will work themselves out over time.
- Sector: Automotive
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Awesome App
Beoordeeld op 28-12-2024
Pluspunten
It has a lot of functionalities and easy to use
Minpunten
The print out is just not the same when using PC or cellphone
- Sector: Civiele techniek
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
not for me
Beoordeeld op 28-12-2024
avrage
avrage
Pluspunten
very avrage site was all so very lagging
Minpunten
interface was slow to respond every time i used it
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Xclusive Diesel Performance
Beoordeeld op 13-6-2024
A+ 5-Star, great software design, and being able to implement with so many different outside 3rd...
A+ 5-Star, great software design, and being able to implement with so many different outside 3rd Party software's helps a ton.
Pluspunten
All around an amazing software that helps with our day to day task. But, not only ours, also our customers being that the Client Portal is one of the handiest tools we could ever ask for. It allows for a stop in most of the day to day call ins of customers looking for an update,
Minpunten
Not really anything we don't like at this time, especially after the latest update.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Software for small to medium size repair shops.
Beoordeeld op 14-10-2024
So far so good, been using for a few months and like it a lot.
So far so good, been using for a few months and like it a lot.
Pluspunten
Its ease of use, great inventory management, and the invoice emails it sends out to my clients is really nice.
Minpunten
You have to pay extra for sending sms messages.
Redenen om voor ARI te kiezen
I needed a better program that was designed for a repair shop with equipment.Redenen om over te stappen op ARI
They don't have inventory control and aren't set up for a repair shop.Antwoord van uMob
Thanks for your feedback! If you use the mobile app, you can send SMS for free!
Also the Pro Plus comes with included credits which you can use to send SMS with!
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Better than Average
Beoordeeld op 14-10-2024
Very happy with the app. Will be moving up to the PRO level very soon.
Very happy with the app. Will be moving up to the PRO level very soon.
Pluspunten
The app is very user friendly and the price is way less thank anything on the market. You can do everything that the expensive services offer.
Minpunten
I wish they had their own labor rates within the app.
Antwoord van uMob
Thank you very much for the feedback!
We are working on having a better Labor Guides offering soon!
- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ARI Is Awesome
Beoordeeld op 18-6-2024
Excellent! From customer service to product to updates that seem to be constantly moving toward...
Excellent! From customer service to product to updates that seem to be constantly moving toward better and better, this program is amazing!
Pluspunten
The very best part of ARI is their customer service! Any time we have had an issue or needed more information, we are able to message or email them, and they always respond back within 24 hours (time zone difference)
Minpunten
We use it between 3 devices, and sometimes it takes it a while to sync the device something was changed on to the other 2 devices.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
8 out of 10
Beoordeeld op 13-6-2024
I honestly really like the app and I’m always recommending it to my friends and they really like...
I honestly really like the app and I’m always recommending it to my friends and they really like it. Just takes some time to get used to and setting up the inventory is a lot of work
Pluspunten
Easy to use for both the clients and the team/ employees.
Always updating and getting better
Quick and easy place to do all things needed
Minpunten
Accounting and areas like that are time consuming but if you have quick books your basically paying for 2 subscriptions that do the same thing but quick books is easier & more convenient
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ARI feedback
Beoordeeld op 24-10-2024
Found the system very easy operative, Use on any devise, Overall a brilliant system
Found the system very easy operative, Use on any devise, Overall a brilliant system
Pluspunten
Easy to use and very user friendly, ARI is the best
Minpunten
Bank integration in other countries like Namibia can not use
- Sector: Automotive
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Value, Actually Saves Me Money.
Beoordeeld op 13-6-2024
Pluspunten
Efficiently keeping track of ordered parts for customer repairs is crucial to make money. Since switching to ARI my profits have increased.
Minpunten
Could be less simple, I like the ease of use but my previous shop used LightSpeed which had way more options and data points. More Data Points and shop statistics would be nice. A Video series for tips and tricks would be cool, maybe I'm missing a lot of hidden features.
- Sector: Automotive
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Just Great Software
Beoordeeld op 17-6-2024
Pluspunten
The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what hasn't been paid, also having the added feature to add client notes and service reminders to accounts
Minpunten
The "clunkyness" of the software, while these are minor they are holding this system back from becoming a high volume shop software, works great with less than 10 employees or by yourself as a shop management
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
LETS GO ARI
Beoordeeld op 2-2-2025
i have been with ARI since early 2021 and watching this company come to this point in time is...
i have been with ARI since early 2021 and watching this company come to this point in time is pretty awesome...LETS GO ARI
Pluspunten
how everything is just a click away and how easy it is to teach an employee how to navigate it
Minpunten
when trying to access [sensitive content hidden] i have to redo the vehicle selection like 4 to 5 times other that no complaints here
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Startup mechanic shop that fell in love with ARI
Beoordeeld op 19-6-2024
Pluspunten
The ease of access and the multiple trial estimates and invoices made giving Ari test drive I really wanted to give it and fell in love with it.
Minpunten
So far the only downside that I'm not fond of is I don't really need a rep to give me a call every 2 weeks every couple months would be better. The app has an outstandingly great communication with support that we can create a ticket if there is a problem or if we have a question.
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
OWNER CARDENA STRANSMISSION CORP
Beoordeeld op 19-6-2024
Pluspunten
VERY EASY TO USE FOR GOOD PRODUCTIVITY, AND GOOD CONTROL FOR WORKERS
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best and Great Value
Beoordeeld op 24-12-2024
very pleased! saved me so much time and easy transition!
very pleased! saved me so much time and easy transition!
Pluspunten
streamlined invoicing process from paper to nice printed copies and cut out repetitive data input
Minpunten
tax report issues at first were difficult to get the way I liked
- Sector: Automotive
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ARI Review
Beoordeeld op 26-6-2024
Overall I really like how easy it is to use and doesn't take long to get started using it. It...
Overall I really like how easy it is to use and doesn't take long to get started using it. It really helps keep all my business tasks organized which saves me time.
Pluspunten
Its easy to use, I can use it on my office computer and my phone and all the info is shared between both.
Minpunten
As of now i do not have any complaints with the ARI software.
Antwoord van uMob
Thank you very much for your support!
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good for small operation
Beoordeeld op 23-6-2024
Pluspunten
We are a small shop that is just getting started. We needed a way to keep track of clients in an organized fashion. ARI allows us to organize customer information and access it seamlessly. It is also simple to write invoices & estimates.
Minpunten
They are continuously updating the software and making it more user friendly. I do not like the visual look of ARI and that is just cosmetic.
Overwogen alternatieven
ShopmonkeyAntwoord van uMob
Thanks a lot for your feedback!|
We are working on a more modern interface which should work much better, especially on big screens!
Hopefully we'll have a preview out on a week or so!
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Overall I like this product
Beoordeeld op 20-6-2024
Pluspunten
It is inexpensive and structured to let you grow the account with your business.
Minpunten
the inspection report isn't stored with the work order and you can't send it with the invoice/estimate
Antwoord van uMob
Hello
Actually, we made changes to that! You can now attach inspections to JobCards and they will be added a links to the email!
Please try it out!