Cisco Jabber

4,3 (1.336)
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Webconferenties, unified communications, spraak- en video-oproep

Totaalscore

4,3 /5
(1.336)
Prijs-kwaliteitverhouding
4,1/5
Functies
4,1/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,2/5

86%
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1336 reviews

Geverifieerde reviewer
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Snel en betrouwbaar op elk moment!

Beoordeeld op 4-12-2023

Fijn en goedkoop voor de functies die je krijgt!

Fijn en goedkoop voor de functies die je krijgt!

Pluspunten

Het is erg snel en gemakkelijk in gebruik. Ik heb nog nooit problemen gehad. het werkt ideaal!

Minpunten

Af en toe had ik een paar problemen maar dan was er een update die ik was vergeten te downloaden dus er was eigenlijk niks mis aan de kant van Cisco Jabber.

Javier
Javier
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The best unified communications application

Beoordeeld op 16-9-2019

My experience with Jabber is excellent, no matter where I am, I always have my extension at my...

My experience with Jabber is excellent, no matter where I am, I always have my extension at my fingertips and so I can make or receive calls as if I were in the office. I can also listen to voicemails or access virtual meetings from the same application. This application definitely helps the mobility of people keeping them always connected.

Pluspunten

Cisco Jabber is an all-in-one application, it gives you the possibility of having your extension on your computer, cell phone or tablet, being able to send messages to your colleagues, share documents, screens, access voicemail or even video conferencing rooms. What more could you want?

Minpunten

There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.

Quishea
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great for online audio and video usage!!

Beoordeeld op 5-11-2023

Pluspunten

I'm a big fan of Cisco Jabber for a few key reasons. The "Two-Way Audio & Video" feature is a game-changer for me. It's like having a face-to-face conversation, even when I'm working remotely. The quality of the audio and video is impressive, making virtual meetings feel natural and clear.

I also love how Cisco Jabber integrates seamlessly with other Cisco products. It's like having a one-stop-shop for all my communication needs—whether it's instant messaging, voice calls, video chats, or screen sharing, I can do it all in one place.

The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay connected without any hassle. And, of course, the security features make me feel confident that my communications are always protected. Overall, Cisco Jabber is a go-to for efficient and secure communication in my daily work routine.

Minpunten

While I appreciate Cisco Jabber's features, there are a couple of things that have been a bit tricky for me. The interface was a bit overwhelming at first, and it took some time to get used to all the different functions. I also noticed that it can be a bit demanding on my computer's resources, which sometimes affects its performance, especially on less powerful devices.

Integration with other Cisco products is cool, but for me, who uses a mix of communication tools, it can be a bit less seamless. Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea.

However, these are more like bumps in the road rather than roadblocks. Once you get the hang of it, Cisco Jabber offers a robust communication experience, especially if you're deep into the Cisco ecosystem.

Rodger
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Basic collaboration tools

Beoordeeld op 17-8-2023

Basic communication product, particularly when you have phone extentions

Basic communication product, particularly when you have phone extentions

Pluspunten

Simple to use, light weighted, providing basic collaboration functions, integration with Microsoft

Minpunten

Video conference and team meeting experiences can be better.

John
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

The Suitable Approach for Meeting Management

Beoordeeld op 17-4-2024

Pluspunten

Cisco Jabber makes every meeting manageable, and there are friendly screen sharing ensures.

Minpunten

Cisco Jabber is diverse and it creates suitable innovation for companies.

lyka angelic
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Cisco Jabber is easy to use

Beoordeeld op 17-10-2023

my over all experience using cisco jabber since my company using it everyday for meetings cisco is...

my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the audio clear and loud

Pluspunten

What I like the most using cisco is more easy to used than the other application that I used even if you are not tech savvy you will easily manage how to used it

Minpunten

well for me if they will add more filter it will be lovely plus adding different sounds notification will be better

Priya
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

An all-inclusive and intuitive platform for voice-over IP and video conferencing

Beoordeeld op 18-10-2023

We've been using this app for everything from internal communications to client communications to...

We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been great. The call quality is excellent, and we appreciate the clarity. The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised. To date, we have had a positive experience with Jabber.

Pluspunten

We utilize it for video calls and VOIP to bridge communication distances. It works wonderfully and can be accessed from any computer or mobile device. The program's user-friendliness and inherent clarity make it simple to grasp how it functions. It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while also allowing us to serve our customers better.

Minpunten

It still has numerous limitations and might use better integration with several third-party programs.

Blake
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Instant Chatting with Jabber

Beoordeeld op 7-9-2023

I use it mainly as a quick chat solution for internal situations, but the screen share feature is...

I use it mainly as a quick chat solution for internal situations, but the screen share feature is also a great benefit that has been useful in the past.

Pluspunten

My favorite part of Jabber is the screen sharing functionality. I usually use this feature when the IT help desk is trying to get me out of a digital hole that I've dug. They can show me the steps to follow to complete the task at hand.

Minpunten

Honestly, the thing I like the least about it is that it runs it's start up sequence automatically whenever I restart my computer. I understand why this needs to happen so that it can run properly, it's just mildly annoying.

Pasquale
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Cisco Jabber, a complete tool for the enterprise Collaboration

Beoordeeld op 10-8-2023

I use Jabber but also webex app. Either are very powerful tool that a modern enterprise must have.

I use Jabber but also webex app. Either are very powerful tool that a modern enterprise must have.

Pluspunten

Cisco Jabber is a very simple and intuitive tool. It is suitable in modern enterprise realities to apply a new way to work. Collaboration helps enterprise to became powerful.

Minpunten

Jabber could be used inside the enterprise network but using Sip trunk or Cisco cloud services it becomes the complete tool to manage audio and video conferencing, chat, ftp sharing and so on. The evolution of Jabber is webex app.

Myriam
Totaalscore
  • Sector: Rechtspraktijk
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Cisco Jabber - Good Tool That Could Be Great

Beoordeeld op 17-11-2023

Pluspunten

I liked the fact that Cisco Jabber allows me to quickly interact with my colleagues and allows me to share my screen with ease. I also appreciate the call forwarding option.

Minpunten

I do not like how finicky Cisco Jabber's notification system is -- I often have issues receiving mobile notifications, and even experience delayed notifications.

Geverifieerde reviewer
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 4.0 /10

A good interface and app

Beoordeeld op 8-11-2023

Pluspunten

As title, this app is pretty accessible on your laptop.

Minpunten

I seldom use this app because our company uses Teams more.

Eddie
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Cisco Jabber

Beoordeeld op 5-9-2023

It’s affordable, reliable, it helps save money over regular phone calls.

It’s affordable, reliable, it helps save money over regular phone calls.

Pluspunten

It works really well like an office phone over VPN, it saves money opposed to regular phone bills & one can call anywhere.

Minpunten

Depending on your internet provider, you can experience disconnections.

Angel
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Cisco Jabber can be a very useful tool.

Beoordeeld op 1-10-2023

When most of the time that is works, it works really well.

When most of the time that is works, it works really well.

Pluspunten

I like how easy it is to login and use. The features provided for calls are simple and no extra features that cause confusion.

Minpunten

Sometimes it doesn’t like to connect to my computer audio. There are days that it will connect with no issue, but then there’s days I have to log out and login again to get it to connect.

Petrica
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

useful collaboration tool

Beoordeeld op 12-3-2024

Pluspunten

with Jabber I can see in real time the availability of colleagues

Minpunten

it is managed an on-premise tool, it is not managed in cloud

Philippe
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Does the job for work

Beoordeeld op 3-12-2023

Pluspunten

Use it as our phone software as opposed to having physical phones.

Minpunten

I guess there could be more functionality on the standard set up.

Ashwin
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent tool to connect

Beoordeeld op 20-7-2023

Pluspunten

-very much handy in connecting with people.-very clear audio and video quality.

Minpunten

Everything good. nothing to complain about.

Mohammad
Totaalscore
  • Sector: Overheidsadministratie
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Sufficient

Beoordeeld op 1-7-2023

Nice to expose to such features

Nice to expose to such features

Pluspunten

Ot is good for organisations with high level of information security.

Minpunten

It makes the daily operations a little bit difficult for end users.

Serhat
Serhat
Totaalscore
  • Sector: Bankwezen
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fast and Uninterrupted Communication

Beoordeeld op 8-5-2023

Jabber is used for internal communication in our bank. All meetings are held via Jabber. I did not...

Jabber is used for internal communication in our bank. All meetings are held via Jabber. I did not encounter any problems while using Jabber for all video, audio and text meetings and chats. I didn't see a problem even in fairly crowded meetings. I do screen sharing and file sharing as part of my job. I haven't encountered any problems with these. I am very pleased.

Pluspunten

We do our internal correspondence using Jabber. It provided uninterrupted communication, especially when working from home. It's great for file sharing. I don't remember ever having problems with video and audio communication. It is especially useful for mass chats. I also feel as if my friend is with me in screen sharing.

Minpunten

I did not encounter any negative features.

Rudy
Totaalscore
  • Sector: Rechtspraktijk
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 2.0 /10

Jabber is weak compared to its competition

Beoordeeld op 18-8-2023

Pluspunten

It will accomplish the chat and voice processing.

Minpunten

Compared to Webex and Zoom, Jabber is far less robust of a tool. It doesn't play as nice with Outlook as Webex or Zoom.

Rita
Totaalscore
  • Sector: Rechtspraktijk
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Cisco Jabber is dependable and user friendly

Beoordeeld op 27-4-2023

Jabber makes it easy to communicate within the firm and with clients

Jabber makes it easy to communicate within the firm and with clients

Pluspunten

The product is easy to use and intuitive. We use it firm-wide with much success. You have mobile and desktop options, which is great for whatever the day calls for.

Minpunten

Not aware of difficulty in integration but it took some getting used to

shiva
shiva
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Cisco Jabber: Your All-In-One Communication and Collaboration Solution

Beoordeeld op 29-3-2023

Communication and collaboration: Cisco Jabber can help solve communication and collaboration...

Communication and collaboration: Cisco Jabber can help solve communication and collaboration challenges by providing an all-in-one platform for messaging, voice, video, and file sharing, allowing teams to communicate and collaborate more efficiently and effectively.Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a platform for virtual meetings, messaging, and collaboration.Streamlined workflows: By integrating with other business tools and platforms, Cisco Jabber can help streamline workflows and make it easier for teams to work together and share information.Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more productive and efficient, allowing them to get more done in less time.Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password protection, to ensure the privacy and security of user data.Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline workflows, and enhance the user experience.

Pluspunten

Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and collaboration, even when users are in different locations.Screen sharing: Screen sharing is another impactful feature of Cisco Jabber, allowing users to share their screen with others during meetings or presentations, making it easier to collaborate and work together.Real-time chat: Real-time chat is a quick and convenient way for users to communicate with each other in real-time, making it easier to exchange information and ideas.Mobile access: Mobile access to Cisco Jabber is impactful as it allows users to stay connected and productive while on-the-go, providing flexibility and convenience.Regarding the ease of use of Cisco Jabber, many users find the platform intuitive and easy to navigate. The user interface is user-friendly and allows users to quickly adapt to the platform and perform their tasks efficiently.As for integration with existing business tools, Cisco Jabber integrates with a wide range of platforms and tools, including Microsoft Office and Google Workspace, making it easy for users to access and collaborate on their existing files and documents. This integration feature can improve efficiency and streamline workflows for businesses and organizations.

Minpunten

Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality, and delays.File sharing: While Cisco Jabber has a file-sharing feature, some users have suggested that it could be improved to make it easier to share files and collaborate on documents.Virtual backgrounds: Some users have requested the addition of virtual background features during video calls, which is a popular feature in other video conferencing tools.Regarding the difficulty of use, some users have reported that it can take some time to learn how to use all of the features and functions of Cisco Jabber, especially for users who are not familiar with other Cisco products.As for integration with existing business processes, some users have reported difficulties in integrating Cisco Jabber with their existing business tools and platforms. However, Cisco Jabber is designed to integrate seamlessly with other Cisco products and many other third-party platforms, so it should be possible to overcome integration challenges with the right support and expertise.

sapnaka
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Tool to communicate

Beoordeeld op 16-5-2023

Pluspunten

I have used this in one of my previous companies and I was able to send and receive instant messages, real-time communication, check the availability, transfer files and group chats. I conducted some video and audio calls and also the communication can be trusted since it is encrypted and supports secure authentication protocols.

Minpunten

This is costly and we need to purchase the subscription to use this.

Nathaniel
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Cisco Jabber within private clinic

Beoordeeld op 28-3-2023

We solved quick problems with Jabber by communicating with it. Sometimes an email isn't necessary.

We solved quick problems with Jabber by communicating with it. Sometimes an email isn't necessary.

Pluspunten

Ease of use was probably the best thing about Jabber. I also liked that there were a lot of different functions, however, I didn't get the chance to use those functions.

Minpunten

There weren't a lot of things that I didn't like about Jabber. It did the job for what we needed it for, which was notification of other employees.

Geverifieerde reviewer
Totaalscore
  • Sector: Rechtspraktijk
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Cisco Jabber in everyday life

Beoordeeld op 7-6-2021

I support users of the company where I work and they always speak very highly of Cisco Jabber, the...

I support users of the company where I work and they always speak very highly of Cisco Jabber, the Application has been improving more and more.

I do conference call with it every day and I am more and more surprised, the application looks great and is easy to use.

Pluspunten

Easy to implement software, I helped to implement the software in the company where I work and it was very smooth.

Cisco Jabber is very intuitive and easily accepted by the user, you can use it on your computer and also on your mobile phone, an excellent and practical application, I strongly recommend Cisco Jabber.

Minpunten

The video-conference part is little disclosed when purchasing the Software. It would be a point where the marketing sector can invest, disseminate this functionality that JABBER has, so that they could get more customers.

Ric
Ric
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Contact your customers with Cisco!

Beoordeeld op 15-11-2022

Cisco made handling my job very easy. You can even see what call queues you are in and see call...

Cisco made handling my job very easy. You can even see what call queues you are in and see call volume!

Pluspunten

I really like how clients phone numbers are saved in the recently contacted, so if a call drops you can easily call the number back

Minpunten

Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache. I am unsure why that is, but it happens occasionally