Square Online reviews

I like that square offers different other features and applications that work with all the other square products. Square is also very easy to use and maintain.

Sometimes I think that square is physically too small or not sturdy enough.

Square Online is a decent system that integrates well with the Square Retail POS. Managing inventory is generally easy although more features could be added consistent with our industry. Square stepped up its game by offering more options during the pandemic such as enhanced marketing tools, sales channel integrations with Facebook and an additional fulfillment method to offer to clients. Marketing features are decent, and the convenience of mobile apps is convenient when on the go.

Square needs to consider businesses that offer rentals. There can be improvements to better manage rental inventory and sales. Also, many manufacturers in our industry require that sale prices not be listed on e-commerce platforms. Square Online should add a "Call for Price" option.

it is fairly easy to use and update to keep us fairly current

we are having difficulty recapturing full money for our clients for cancelled online orders. it is very frustrating

I love almost everything about square. The way it catalogs all of my merchandise to the ease of access for customer info, do building my website to managing payroll and the loyalty program that engages my customers and makes shopping with me more fun for them.

There really isn’t much I can think of here, square really packs a punch but they could add a “processing fee” option where we can pass the credit card processing percentage on to the customer and remove it as a “cash incentive”

You can run your entire business through Square. E-commerce, storefront, payroll, marketing, team management and inventory management.

A little in the pricey side but still worth it. Getting in touch with customer service is not easy.

I love the ability to check out a client and book a client within the same app. I love that I can Access transactions and reports right from my phone

The ability to book with a credit card for no shows and allowing us to choose what’s being charged and making sure the card is legit

Customers rave on the ease of use and it's super easy to navigate, edit, or update.

Sometimes, it can be difficult to find the location to make a change to the site.

What i love about square is how user friendly it is. How square cares about its customers in how they have excellent customer service.

They help grow my business to now have multiple locations

Nothing !!!! Square is perfect. Absolutely will never leave square.

I love their pre-made website designs, they are very colorful and creative. Designing with Square saves me a lot of time when editing from my mobile phone, as well.

I dislike nothing, everything works good. I just wish that the free trial was longer than 14 days.

I love that it integrates so easily with my inventory.

I’d love more customization in the design of the site, to make it more on brand to my business. I’d love a way to sort items by sold out so I can reorder easily or mark them unavailable.

The ease of setting up my website was amazing!!! I had no website design experience prior to setting mine up. It was so easy. I just followed the prompts and read some of the tips and voilà! I have an amazing website!! I get compliments from my customers all time on how nice my website looks. They are absolutely amazed that I didn’t myself with no prior experience. If I can do this anyone can!!

I can’t really think of anything that sticks out to me that I don’t like. The few issues that I’ve had were usually my error or not quite understanding what was needed. Just like with any computer software once you learn it and get familiar with it it’s a breeze.

Implementing Square was the easiest way to get my small business off the ground. Whag started as just a plug in card reader on my phone has now evolved into a brick and mortar retail storefront with an awesome online presence and shopping cart. The ease of installation and setup is what I love most about Square. It's accessible and intuitive.

I wish Square would accept EBT transactions. Otherwise, I have very few hiccups with the system. And it's constantly being updated to implement new features requested by its users.

I like that it is user friendly and easy to have multiple employees using at the same time.

That there are still features with the payroll and team members that don’t work well or make sense. Difficult to navigate and set up. I would appreciate a marked shipped button for invoices.

I love that everything is integrated! The POS, mobile and website it is a GREAT value for the cost! I also love that the software is continually improved upon to make the systems even more seamless.

Amazingly, the con is also all of the integration. It took me several phone calls to figure out how I could allow a 3rd party to help me with the SEO aspect without giving them the keys to the ship! I did finally reach someone that helped me with that but in the end, I decided that putting so much thought into SEO is slightly overrated and I decided to just utilize the default and write great descriptions in the first place.

Ease of use and setup and cost. As a small business - this service is perfect for our needs.

No issues or problems except for the one exception - during the customer checkout process, there is an option for including a coupon at checkout - this is by default - there is no way for the seller to opt out of this option - it should be an option for the seller to enable this if they plan to offer a coupon or special code.

Ease of use was crucial for us, and the integration was okay

Integration could be better, full integration with the square POS would be nice.

Very user friendly! Easy to jump into different categories and simple to create!

So difficulty but customer service is great!

This software does everything I need it to do. It is simple to use. I did not need any additional training or education. It meets all my business needs.

Nothing. It exceeds all my business needs and is user friendly

The software was very easy to setup. I was able to configure a website, add items to sell, and get up and running quickly.

Inventory management is a mess if you want to provide bundles or bulk discounts automatically. Square Online has coupons, but the user must apply them. There is no way to provide bulk discounts or bundled discounts. Manually creating such bundles is possible, but adds to inventory complexity. My Square inventory never matches my real counts because I have to manually adjust for bundles.

Square makes starting an online business seem easy! They keep track of the inventory, allow you to make customer profiles, and be as creative as you like. The best features in my opinion are: the free stock photos, low cost domains, and checkout links.

Now that I've been using Square for a year now, I realize I would love the option to have my customers control their account and see past orders. I get asked that question a lot. Apparently it's not user-friendly as of right now