Crosschq reviews

I really enjoy how much time the software saves and that there was an easy-to-use interface that allows you to run Reference Checks as well, and rather quickly.

Honestly, I didn't really have any issues with the program at all.

There are several very good features to the product, including that it can be completed via mobile, that references can opt-in to be future candidates, a straightforward UI, and text/email reminders. The two aspects I like most though are 1) it provides very useful, authentic insight which my hiring managers really like; and 2) it took a manual, time-consuming process and automated it to down to <60 seconds.. This allows me to spend my time in more valuable ways.

I don't have much to add here, I'm overall very happy with the product.

In the "Key Strengths & Areas for Improvement" section, I think it could be beneficial to have more choices here, or perhaps add a text box where candidate's have the option to provide comments - I've gotten feedback at least once from a reference that none of the choices really applied all that well to the candidate, but they were forced to choose anyway but they weren't fully comfortable doing that.

This is a minor gripe, I'm overall happy with the product.

Liked the overall recommendation for hiring the candidate and detailed information.

Are references cross verified in LinkedIn or any other company reporting structure..

Candidates may provide references numbers whom they are comfortable with ..

Ease of use
Time saver
Report is easy to track and save
Pipeline of future candidates
Great customer support

I wish it was more customization some of the hiring managers want to add their own personality traits. Sometime those providing references didnt like that they had to choose from a drop down list they wanted it to be open text.

Crosschq saves my team so much time! We previously spent hours each week scheduling reference calls between hiring managers and references and Crosschq has decreased time spent doing this by close to 90%. The reports we get back are comprehensive and very detailed.

My least favorite aspect is that we have to wait for all parties to complete a reference check before downloading the full report. You can still view a partial report. Occasionally references won't get back to us in a timely manner and the processs is delayed.

Very good very easy to use and very helpful

None which I can think but somekind of reminder mails to the candidates would help

Ease of use, ATS integration make it really simple for my team to leverage this tool. Super helpful in getting references done and getting consistency in the feedback.

No complaints - I appreciate the new features being added over time.

Crosschq is a great product, it's easy to use and invaluable in terms of the information we receive on potential new hires. With just a few clicks, you get the type of insight that would usually take you years to find out. Would absolutely recommend.

I would like to be able to export some additional insights from the data internally, but really it's a great product.

This software is user-friendly for the candidate, the references, and especially me as the administrator! Its basic check provides in-depth data about candidates that I haven't seen before using other types of reference checks.

I hope in the future I'm able to better slice and dice my data to continue to hire more effectively.

I enjoy how user friendly it is for both us and our candidates. It is easily the easiest way to receive references that I have ever seen or used.

I think it can be biased sometimes and doesn't always leave enough room for true feedback.

We have integrated Crosschq into our hiring process fully. When reviewing candidates, we cross reference their interview and Crosschq data against the attributes we look for in candidates. In the future, our plan is to use performance data to inform any changes to the hiring profiles that work best for each role. This will take our hiring to the next level

I find it a little tough to use the search function for candidates sometimes. Maybe the name they go by isn’t the same as what the put in their crosschq and the search isn’t dynamic enough to find them. One other suggestion is to help the user get to the summary report faster (fewer clicks) once a profile is pulled up.

Makes the reference check process so easy and seamless. Also shortens the days to complete significantally.

Sometimes the requests go to people’s spam folder

Allows candidates to rate themselves as well as their references
Flexibility to survey Managers, peers, and subordinates
Eliminates a task that I hate doing myself
Sends users a report when the file is complete

I haven't found anything that I do not like about Crosschq. I don't know what the user experience is like for the person giving the reference. I hope they do not mind.

It is an easy platform that collects the data.

That you are unable to change the title of the reference source/customize it.