SAP Crystal Reports reviews

Crystal Reports lets you create custom reports that allows you to extract data that you need. It is a great tool to drill down to a certain level when you have a large pool of data. I love the fact that you can schedule Crystal Reports through BI, and have them emailed or saved to a network folder.

It isn't always intuitive. Creating formulas can be tricky and some of the functions and operators don't work as you would logically expect them to. Creating a report can be very time consuming.

There is nothing about this product that is useful. It may have been a good reporting tool before, but there are many other products out there now that would be better to use.

It is a very convoluted and tricky system to figure out how to use, it takes forever to figure out how to use. It is very old school and inundated.

simple and cost effective
tight integration with sap
easy deployment and scalability

user interactiveness on report designs, lacks ease of use for end users to build reports of their own.

Fully customizable Report tool suits for the entire company. Even without an expert in programing Crystal Report can be used to deliver decision-making reports. Very easy configuration with MS SQL, MS Access, and much more other databases.

Could not notice any big cons up to now.

I am the administrator of our ERP system which supports Crystal Reports. I use it primarily for modifying reports and creating labels. Most of my learning has been self taught. It's very easy to use and has great resources.

The only issues I have had is trying to figure out which barcode fonts I need to use. Once I figure it out though it's very easy.

This is the traditional reporting tool that is used in many financial organisations.I have used SAP Crystal Reports 10 in my organisation. We can design highly formatted reports using this tool.It can connect to multiple datasources like ODBC,OLE DB etc.we can create Reports with different formats like pdf,csv,txt,xls etc. we can also create html,xml reports. The price of this tool is also inexpensive. We can create detailed graphs,dashboards.

more features can be added in it to make the reports more attractive. Customer support is not that good.you have to be good in report designing and know sql to work on crystal reports.

- customers can display their company's reports
- easy to adjust if the customer wants a report to be changed

- at this moment in time I have nothing bad to say about this software

Its comprehensive, well know and used across industries so many designers. Basic graphing but robust reporting.

Could be more user friendly, you need about six months to get good at it

It provides a safe and secure way of querying SQL databases, and creating business reports.

Some of the features feel a little dated, designing reports that look good as well as making sure they include the right information requires a degree of skill and patience. You need to spend time learning how the specific program works, which is how it always used to be with all software, but nowadays users expect to be able to get going straight away.

You can connect to any data source: ODBC, Access, Excel, etc
Price is relatively inexpensive compared to other tools on the market
Create complicated reports with the ability to adjust display and format to the level of detail I’ve never seen in a report writer
The ability to schedule reports

Not intuitive – takes a skilled developer to write a complex report
Sharing reports with others
Exporting to excel takes a lot of trial and error sometimes to format correctly

We came from doing things using an excel-and-quickbooks-based homebrew system to Sage 300 and Crystal Reports. Using Crystal Reports saved us days or weeks of time last year generating financial reports and architectural transmittals.
+ Extremely Versatile
+ Can be used to bend commercial software to individualized needs

- Report designer is not intuitive, but this is common for powerful and customizable software!
- Testing reports with Sage 300 specifically can be a bit of a pain as you need to re-enter parameters repeatedly.

The software is very robust and has a lot of tools that make creating detailed reports very easy. The ability to attach to data sources make it a great tool.

The interface can be a little daunting for new users and expanded functionality can require more detailed programming knowledge.

The ability to customize reports is helpful.
Comprehensive. The system has the ability to report on many aspects of business.

Difficult to learn report writing requirements.
Trial and error yields unproductive data reporting.
Once parameters are established for requests, downloading data fields is sometimes slow.

Built in report designer is very nice. It allows for quick and easy to use reports. It also works for a variety of different file types.

Some functions are hard to find and error messages are very vague. If the error messages could help pin point the errors a little better it would be easier.

Fully customizable reports that can be exported in a very large variety of formats. In depth formula editor allowing for endless possibilities.

No built in scheduler. Reports need to be ran manually unless you purchase a different application.

It is very helpful for business to have this app because it has features to make very efficient reports.

This app is very useful and also the customer service is very accomodating to every issues and it gives support to the customer.

I used this software during my previous work experience.
Among the different reporstica tool I used I believe that Crystal Reports is one of the best in terms of usability.
The things I appreciate most of this software is the dynamic division of sections into groups and subgroups, the ability to easily modify the report output even from the view in the preview tab, and editable grid.

Incorporating some reports in web pages I had some problems like misalignment etc.
The designer should be a bit 'improved in terms of appearance and functionality, also the graphs should be more attractive.

I liked its compatibility with many software, especially those based on C# and ASP.NET, so it is indispensable in our software for extracting and analyzing reports .

I don't find any major downsides, but the user interface should be improved to be easier and more friendly .