Backblaze B2 Cloud Storage reviews

Backblaze B2 Cloud Storage
Totaalscore
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142 reviews

- Sector: Rechtspraktijk
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
My review of Backblaze
Beoordeeld op 3-2-2022
Experience has been smooth and works as described. Company has surpassed expectations. Highly...
Experience has been smooth and works as described. Company has surpassed expectations. Highly recommend.
Pluspunten
Started with a free trial and was instantly converted into a paying customer when I realized how easy it is to use and how fairly priced it is.
Pros-
Cost - $130 for a 2 year plan
Unlimited storage - peace of mind storage will never run out
Easy to use software - Installed one piece of software and within 3-4 clicks, it started backing up and worked in the background while I continued to use my system
Backup internals - it continuously backs up every couple of minutes/hours once it spots changes
Speed of backup - large backups finish quickly
Lots of security options - 2FA authentication, private key encryption - for that extra level of security
Minpunten
It does not allow the backing up of applications and system files. In other words, you cannot make a bootable image of your system. If this was available, Backblaze would be perfect.

- Sector: Internet
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Backup Server with Backblaze
Beoordeeld op 5-10-2022
Pluspunten
I've used Backblaze for years with mixed results with regard to using it as a backup for computer files. For the most part I've moved to Google drive for that because it works much better for my use case. But what I really like Backblaze for is remotely backing up my cpanel production servers. We used to use Amazon S3 to backup our servers. But it was a little expensive. Backblaze is way cheaper than AWS and just as easy to set up and even easier to use if you need to access files.
Minpunten
The smart phone app can be a little buggy at times when trying to connect or download files.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Expensive and slow
Beoordeeld op 20-5-2022
Pluspunten
Nothing
Minpunten
i can't recommend this provider, slow and expensive, and they change the prices constantly and change the packages of services
Antwoord van Backblaze
We are sorry for your experience and would like to address your concerns. Backblaze has only raised the price of B2 Cloud Storage once, on Oct 3, 2023. We've purposely tried to make our pricing simple: no complicated tiers, rate variances by region, or minimum file size and minimum storage duration requirements. Our customers enjoy flexible, scalable storage at $6/TB/month, plus all customers enjoy free monthly egress up to 3x the data stored. As for performance, we have achieved upload speeds 10-30% faster than AWS S3 for small file uploads (1MB or less, which makes up 70% of all uploads to B2 Cloud Storage and are common for backup and archive workflows) all without any change to durability, availability, or pricing. Please let us know if this continues to be an issue and we're happy to help troubleshoot.

- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Backblaze was a simple solution for what has always been a complex problem.
Beoordeeld op 19-3-2018
The peace of mind that if you're office burns down or floods and your harddrive backups and their...
The peace of mind that if you're office burns down or floods and your harddrive backups and their contingency drives die you still have a backup in the cloud... It's worth the few dollars. The value per dollar is stunning with Backblaze!
Pluspunten
Being able to have your entire database and archive in the cloud, automatically synching everyday, is a huge weight off of a company's shoulders. It's incredibly cheap for what you're receiving and the options to get your data back are very convenient.
Convenience is the key to Backblaze's success. A program runs in the background and is transferring your files in the middle of the night (or whenever you set it), ease of mind with no extra work. The setup is easy and takes minutes and the updates are informative.
Minpunten
One issue with Backblaze is you literally need to upload ALL of your data so depending on your ISP you may hit some data limit caps. I also found the upload process to be very slow. It took a couple weeks to upload a dozen terabytes. However when it was all finished, there is no issue in keeping up with the daily influx of data.

- Sector: Design en ontwerp
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The simplest cloud backup solution
Beoordeeld op 7-3-2018
Pluspunten
Backblaze is very easy to get running on a new computer and has configurable bandwidth limits. It doesn't backup the OS or applications which is great since it is unnecessary. It makes sense to have physical on and off site backups as well for critical data, but backblaze is so affordable that it is a great addition and adds peace of mind without having to always worry about if physical backups are 100% up to date.
Minpunten
I understand that they need to put limits on some things so people don't game the system, but I wish it was possible to keep a single external HD backed up without having to keep it plugged in all the time. If the external HD is unplugged for a certain amount of days, the data from it will be cleared. For teams that travel often, they may not always be able to have that external drive plugged in.

- Sector: Schoolleiding
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Backblaze offers a consistent backup in a good deal for small businesses.
Beoordeeld op 11-12-2022
Backblaze is great for small teams or companies, is offers unlimited space, easy to set up...
Backblaze is great for small teams or companies, is offers unlimited space, easy to set up "beginners" backup and the fact that a license is for only one machine doesn't trouble if you are in a small team. Best cost-effective for small companies.
Pluspunten
The best part is the unlimited storage, and it also is easy to set up for general use.
Minpunten
The mobile app is not fully developed yet.

- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
It backs it up - but there's better out there
Beoordeeld op 30-9-2021
There backups have some me a few times. And their backups are reliable.
There backups have some me a few times. And their backups are reliable.
Pluspunten
I love that it backs up my files and keeps them safe.
Minpunten
Every time I need to download a file I have to download everything and then update the computer again which takes ages.
Still, it's better than no backup at all. So I recommend that you use Backblaze if the other option is nothing. It's also more reliable than external hard drives, but it takes a long long time to backup larger files. So I can see it would be ideal if you're backing up documents, or scripts or basically text documents, not video files or super large images.

- Sector: Fotografie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
I love backblaze for all my storage needs!
Beoordeeld op 7-11-2022
It's fast and reliable and provides me a huge piece of mind. I love how it automatically backs up...
It's fast and reliable and provides me a huge piece of mind. I love how it automatically backs up what I specify and is so affordable.
Pluspunten
Unlimited storage at an amazing price! Backblaze automatically backs up drives, folders, and files you set.
Minpunten
It does not back up exe files which are mainly software installation files but that is also where malware likes to hide.

- Sector: Hoger onderwijs
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The biggest success of this software is that I never have to think about it
Beoordeeld op 12-7-2018
Pluspunten
First off, the biggest endorsement I can give for this software/service, at least for me, is that it is picked by The Wirecutter as the best online cloud backup service.
The first important thing to realize is that EVERY hard drive will eventually fail. Not if, but when. So you need a backup plan. And any backup plan that requires you to remember to do something is doomed. That's where BackBlaze comes in. The setup is dead simple (easier than other services I've used, like Crashplan), and then you simply let it do it's thing and run in the background. That's it! All you need to do is relax knowing that all of your data (and I mean all--the service allows unlimited data storage) is now safely backed up offsite.
Minpunten
I have yet to run into any issues with this sofware and service. I fortunately have not had the need to try out their data recovery features, however, so I can't opine on the quality there yet.

- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Affordable option for business backup
Beoordeeld op 16-10-2018
I got tired of the regular price increases of the cloud backup solution that I had been using for...
I got tired of the regular price increases of the cloud backup solution that I had been using for years and in my research Backblaze came highly recommended, the price was right so I decided to do a trial. I have a lot of files so the initial backup took a long time but by adjusting the settings to use more bandwidth while I slept, the backup completed in a fraction of the projected time.
So far it has done a great job at backup up new files within hours thus giving me peace of mind. I haven't had the need to do a full restore yet (knock on wood) but I did conduct a test restore before the end of my trial, I had to go to the website to do so and it's not as instant as my old solution but it worked well. I like that in the event of a catastrophic hard drive failure I have the option to have a drive shipped to me.
The software has been running on autopilot since I signed up and I am saving money.
Pluspunten
The price is a great value when compared to the products that I had been using before. Setup was easy and straightforward and it automatically backs up new and changed files giving me peace of mind.
Minpunten
Customizing settings isn't as user friendly as the app that I used before. You need to log on to the website to restore files which is a small inconvenience. My old backup solution had a small icon next to files so I knew at a glance which ones were already backed up, Backblaze doesn't offer that. It isn't able to back up GSuite's File Stream Drive.
- Sector: Bouw
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
The best tools to create a secure backup system at the lowest costs
Beoordeeld op 8-1-2023
Backing up on the cloud is very important, and Backblaze enables us to control our backups from one...
Backing up on the cloud is very important, and Backblaze enables us to control our backups from one place, and provides us with the required layers of protection for our data. We now have an integrated archive of all our files, and we can search it and access the data we need, as well as access and retrieve it with ease.
Pluspunten
With Backblaze, I find great confidence that all the files and various data I work on are safely backed up to the cloud, and the encryption that Backblaze uses to authenticate system access and data recovery is something I greatly appreciate. Sync with Backblaze is excellent and we can keep multiple archives working with cloud backups at the same time, and we can schedule backup times with ease. I very much appreciate the notices and reports that document backup operations, as well as when an error occurs, which makes us fully prepared when any problem occurs with copying operations, and we can then call the support team, which I find very responsive, and we can always find appropriate solutions to problems.
Minpunten
There are no features that I do not like about Backblaze, as I find it has a simple user interface, and all the tools are clear and easy to use, in addition to that it integrates with all applications very efficiently. My only concern with Backblaze comes from the copying speed, which I find to be variable, and also because of the notification system, where sometimes I receive a notification that the copying process failed, and when I track the process I find that it is talking and that the copying was completed successfully.
- Sector: Tekstschrijvers
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Reliable Backups that Always Run!
Beoordeeld op 9-10-2022
This solved the problem, where my business would not be impacted by lost data, when a disaster...
This solved the problem, where my business would not be impacted by lost data, when a disaster happens. In my case, hard drives went down a few times. I could still access them online, and later, when adding a new drive, it was very easy to restore. Bottom line? Backblaze is reliable! It's so easy to use and has saved me from losing a lot of important data. I would highly recommend it to anyone looking for an online backup solution.
Pluspunten
The best features of Backblaze are its affordability, ease of use, and... #1 is Reliability. It has saved me from losing important data on several occasions. There's a nice feature to ensure backups are live and ongoing always. Another good feature is the ability to login online and access files (if needed).
Minpunten
First, it can be a bit slow to upload large files. Second, the free version only allows for one computer to be backed up. Virtual (storage could) drives are not supported. The very first backup you create can take days - But to be fair... This is a result of how much data you are including in the first backup, and how fast your internet connection is.

- Sector: Mediaproductie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great Value, but lacks robust recovery software.
Beoordeeld op 18-7-2019
Pluspunten
The price is unbeatable at this point for unlimited storage. Versioning is fairly robust. Speed is good.
Minpunten
Many folks would see this as a Pro, but I'd prefer to specify directories to backup rather than files types or the "back up everything" approach here.
All recovery must be done through the web interface by browsing backed up data and selecting files to be placed into zip containers of limited size. This is slow and clunky. When I had a major failure, I needed to back up several TB of data. I had to wait a week for delivery of a 2TB volume, and still had to select 10-20 zip packages in addition, keeping track of what had been restore and what had not. Obviously, this is a value service, but a non-web interface that allows for direct recovery over a fast connection would be superior for me.
Antwoord van Backblaze
Hey Marshall-
Thanks for being a customer. As another option for fast downloads, checkout our dedicated downloader - circumvents much of slowness introduced by browsers.
For Mac:
https://help.backblaze.com/hc/en-us/articles/217665908-How-to-Use-the-Backblaze-Downloader-Mac-
For Windows:
https://www.backblaze.com/help-backblaze-downloader-win.html
- Sector: Human Resources
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use and affordable backup solution for multiple computers. Easy recovery too!
Beoordeeld op 12-7-2018
Pluspunten
After setting up your preferences, Backblaze runs unobtrusively in the background without any further interactions needed. The affordable pricing structure lets me use one account to back up several computers and easily access backups via the Backblaze website. Recovery is easy to do, fast, and multiple delivery options of your data are offered if you're trying to recover larger quantities than you'd prefer to download.
Minpunten
There isn't an archive solution to hold even a day or twos worth of backups. Your backup is only as good as the last state of your computer, so if you accidentally delete something on your machine, you have to be sure to recover it before the next automated backup takes place.
- Sector: Tekstschrijvers
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Backblaze
Beoordeeld op 9-5-2020
Backblaze runs in the background of your computer and backs up additional files you add to their...
Backblaze runs in the background of your computer and backs up additional files you add to their extensive and secure cloud system. You can choose to do a manual backup, but it automatically backs up each day that you have the computer on and operational. It's easy to use and takes away any worry of losing files.
Pluspunten
I love Backblaze. After the initial setup, it's set-it-and-forget-it software. I also love that you can log into your account on any computer and access the files that have been backed up. It's saved me a couple of times.
Minpunten
They've since added a new paid tier that deals with this, but the original tier makes it so that anything that's been deleted from your computer no longer remains backed up after 30 days, so with the original tier, it's not helpful for making space on your hard drive.
- Sector: Computersoftware
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Backblaze set it and forget it until you need it
Beoordeeld op 7-9-2018
Pluspunten
It is so easy to just add the different drives or files you want to be backed up regularly. It does it all in the background and you do not even notice it.
When and if you need a backup you have various options for larger amounts of data you can request a drive be sent to you with the data or you can bring down the files in chunks or zipped files.
Minpunten
I do not have anything bad to say about this other than the one time i switched computers and had to merge my account back was messy but understandable.

- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent backup option with great support
Beoordeeld op 12-1-2018
Pluspunten
After being forced to find an alternate backup solution for our home business, we came across Backblaze and gave it a try. This has been a home-run for us, and we'll definitely continue to use it. The setup is fairly simple and straightforward, and being able to adjust options regarding when and the amount of resources used to backup files is great.
When we encountered an issue, their support center was prompt in replying to us and did an excellent job at explaining what the cause of the issue was.
The ability to restore an entire folder or an individual file regardless of location is very nice, and the price is very competitive for the options they provide.
Minpunten
There's really not a whole lot that I'd change. A benefit is the support articles and answers found in the community.

- Sector: Internet
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I love the set it and forget it approach
Beoordeeld op 14-12-2016
I love the set it and forget it the style that Backblaze uses for remotely securing all my files....
I love the set it and forget it the style that Backblaze uses for remotely securing all my files. While other backup software makes you pick and choose what's worth saving, Backblaze just goes for it and backs up everything (you can opt out if something's too sensitive or scandalous, I think) so that you don't have to spend forever setting options. Then it just regularly backs up my files without me having to think about it, so that if I ever lose my laptop or it is lost in a fire or something else horrible, my business files, records, family photos, etc, those are all safe. Peace of mind for a cheap price.
Pluspunten
Ease of use, background operation, peace of mind, price.
Minpunten
Sometimes when it starts running, it slows my system (albeit briefly)
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Freed up my time
Beoordeeld op 29-12-2018
Pluspunten
This software does a great job of keeping a daily backup of my computer without even thinking about it. Always have a backup just in case you lose something or anything happens.
Minpunten
Sometimes I forget to leave my laptop open for it to update overnight but that's more a laptop issue than software problem. Also, if you backup any drives, don't forget to connect them before going to bed...
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Peace of mind at a fair cost
Beoordeeld op 8-5-2019
Absolutely one of the most fundamental pieces to protecting your data.
Absolutely one of the most fundamental pieces to protecting your data.
Pluspunten
Set it and forget it. Install the software and instantly have peace of mind. You're definitely limited to whatever upload speed you have in the office but that's just life. I also use the normal Backblaze at home for personal use. The cost is very, very fair for what you get.
Minpunten
Can slow down your internet a little bit when it's uploading a large backup but that's pretty standard for apps like this. There may be a throttling option that I have to figure out.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
Covers the Basics
Beoordeeld op 1-9-2019
Pluspunten
It's easy to set up, then requires nothing to maintain. Everything functions pretty automatically. The initial upload speed was fair. It allows lots of space for backup.
Minpunten
It isn't very user friendly to know what files have been backed up versus which files are queued for backup. Nor is it easy to figure out how to access those files from the cloud if you ever needed to. There is no file versioning, so if you need an older version of a file, you are out of luck. The backup is also limited to whatever you have on your harddrive - it doesn't backup external harddrives, and any file that has not been on your harddrive for more than 30 days gets deleted from the backup as well.
- Sector: Horeca
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Set It and Forget It
Beoordeeld op 22-8-2019
I feel a lot more secure about recovering my data in case of hard drive failure or damage to my...
I feel a lot more secure about recovering my data in case of hard drive failure or damage to my computer.
Pluspunten
Once you set it up, it basically backs up all of your data on your hard drive daily. You basically set it and forget it.
Minpunten
Some aspects are a little difficult figuring out -- but the customer service by email is very responsive. So no problem with solutions.

- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
No Sweat Backups
Beoordeeld op 5-12-2018
Positive.
Positive.
Pluspunten
Simple. Easy. Had our admin give us our install information and within meetings it started the back-up. The first one took a day - but after that it's very short.
Minpunten
The after-hours back up is a bit confusing to me. I try to do my backups in the background when I'm working during the day.

- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy, set and forget backups
Beoordeeld op 31-3-2018
Super simple set and forget backups
Super simple set and forget backups
Pluspunten
Super easy to setup and use, never have to worry about it, provides peace of mind knowing that my data is backed up
Minpunten
What's not to like? I've never had a problem with how it runs, setting it up, or changing settings.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
Easiest backup solution I've tried
Beoordeeld op 18-3-2018
Pluspunten
I switched to BackBlaze when Crashplan became too buggy to use. Couldn't be happier I made the switch. The pricing is super-competitive, and they've clearly focused on making the backup options easy to configure and flexible (in that a single computer can include several different drives). Once automated backups were scheduled, I never have to think about backups again, which is the best thing I can say about backup software.
Minpunten
The software is mostly easy to use, but the information in some of the UI takes a little bit of figuring out. It's like the developers erred to the side of oversimplifying things to make the software look unintimidating, at the expense of clarity. This is especially true of the website UI, where backup restoration often happens. That said, the software does its job, and you can generally figure out how things work by poking around a bit.