Whatagraph reviews

Pluspunten

Great list of data sources to pull from,
Ability to drill down into the data, segmenting, sorting, etc.
Great customer services, always been helpful and were deploying almost every suggestion we have requested.

Minpunten

It could take hours to built reports, even if they are templated. We could spend hours on designing reports instead of analysing the data.

Pluspunten

When I have had questions or asked if an option was available and it wasn't, the Whatagraph team took actual interest in what I was trying to do and went above and beyond to help me and also added in the feature that I was specifically looking for to make my report even better for my clients. I've never felt more heard from a company in all my life, seriously, it was awesome that they took my suggestion and actually did it.

Minpunten

There were some small things that I didn't prefer when I first started to use this platform, but as time has gone on, everything that I didn't prefer was updated and is no longer an issue. This platform is very comparable to others in regards to features, however, this platform is the most budget and user-friendly.

Pluspunten

reporting tool and that it is cheaper than socialbakers and you can add multiple sources into one report and make automated reports

Minpunten

I don't like that not every option is available like gathering link clicks from Facebook page posts. I have to count it manually

Pluspunten

The ease of receiving an email regularly to let me know the latest report is ready for viewing is priceless. The quality of the reports themselves in the platform is excellent as well.

Minpunten

The number of connections is limited, but honestly suits my personal needs.

Pluspunten

Whatagraph is an easy to use (drag and drop) reporting tool, that helped us automate our client reportings. We have got huge time savings thanks to Whatagraph. Furthermore the styling options as well as the support are great!

Minpunten

There was actually nothing. We are completely satisfied.

Pluspunten

Connecting all my client systems into one, high quality report is a huge time-saver.

Minpunten

I would like more control over my reports - Moving into separate client folders would be appreciated.

Pluspunten

Bundling multiple channels,​ who have there own challenges to reveal cluttered metrics, into a clear readable report​.

Minpunten

White​ labeling is restricted to just uploading an​ image. Would prefer a header with more options in design, layout, ​and content.

Pluspunten

For the monthly management meeting I needed a tool that quickly and easily shows the most important metrics around our website.

Due to the simple and logical concept of Whatagraph I was able to solve the task quickly and efficiently. For me it is very positive that after the setup I have no further effort to present the results.

Since I am the only employee working on these evaluations, this means a large work direction.

Translated with www.DeepL.com/Translator

Minpunten

Personally, I think that the user interface might be a bit lighter and less technical. Practically this is not relevant, because the generated report looks perfect.

Pluspunten

I like that you can include a number of different platforms in the one report. Our clients find this very easy to read.

I also like the fact that we can customise it however we want.

Minpunten

The modules can be a bit fiddly. It would be good if while you're dragging and dropping, the existing modules can shift around based on where your mouse is. Kind of like when you move apps around on your phone.

Pluspunten

If you run a Social Media Agency this is THEE program to have. However, if you are not heavily attached to SM then it's true value may be lost. I love the interface and the ease of use. It has a ton of great analytics and they email you reports that would be super valuable if you were an agency that managed social media accounts

Minpunten

This is probably the gold standard social media tracking. I think it is a fantastic program.

Pluspunten

Has a very unique way of displaying data in their reports. Looks more like an infographic rather than an analytics report. many of our clients like this layout as it's easy to read and understand. They seem to add integrations on a regular basis and will fit the need of most markets who need reliable analytics reporting.

Minpunten

The backend UI can be clunky to use sometimes when trying to customize reports. Have had issues in the past where data was not being pulled in properly and made the mistake of deleting the integration and trying to add it again. Whatagraph currently makes you wait 7 days to add the same integration again, apparently to stop people from trying to add more integrations than the plan limits allows. So basically, if you have a data reporting issue, do not try and fix it yourself, you have to contact support and wait a few days for them to get back to you. They really need to fix this.

Pluspunten

I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!

Minpunten

All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.

Pluspunten

- User-friendly interface.
- Easy to add accounts and various channels.
- Ability to increase the number of sources for your team without the need to contact support (upgrade your membership).
- Automated reports.
- Email notifications in case one of the sources get disconnected.

Minpunten

- The company is located in Europe and doesn't have 24/7 support. For someone working from Canada's West Coast, it is incredibly hard to get a timely response and support.
- Troubles with connecting social media channels due to various APIs. Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.

Pluspunten

Really easy to connect data sources within the tool. The library of report templates has been helpful.

Minpunten

Occasionally the data sources get disconnected. So you have to reconnect them.

Pluspunten

It looks amazing (clients love how easy it is to digest) and is very easy to set up. I love how quickly I can set up a monthly report for a client and then easily pull the same report every month. The reports are very easily customized and tailored to whatever needs you have.

Minpunten

Some of the more granular data can be hard to pull sometimes, and constructing your own modules is not the easiest or most intuitive process.

Pluspunten

So I guess the main point of this software is for it to be used by marketing agencies or marketers that handle a fair amount of clients and find themselves spending a lot of time reporting about their efforts and results. Otherwise, it wouldn't make much sense to pay for this. The pros are the fact that data is gathered automatically once you add the different channels and very intuitive and nicely presented graphics for it to be displayed.

Minpunten

Although I didn't have a lot of different data points to show, I did find a couple of discrepancies which raises the question... is one supposed to be checking up on this when used at a larger scale? I guess it could have been a minor bug too, but I did not find much use for it after the trial since I am not actively handling many clients at once.

Pluspunten

The user interface is easy to navigate . This tool has really good graphics. It saves a lot of time.

Minpunten

I did not find anything that I would put into this category. There are some limitations in the sources that this service offers but the customer service is amazing. I called the customer service and ordered a fine-tuned version which fits our needs.

Pluspunten

Easily accessible when you need to check up on your digital platforms performances on-the-go.

Minpunten

For multi-source in the formula table, you can't seem to see which source is it pointing from and this often tends to bring a confusion wondering if you've/not added the source to the formula.

Pluspunten

Nice software for customizing instantly sharable reports of your website data. You can set up auto-email delivery which is great for monitoring your key operational measures. They offer a free trial so give it a spin.

Minpunten

Not a true data analysis tool. If you want to drill into your data and get a deeper understanding look elsewhere.

Pluspunten

- Simple reports fast to build
- Good looking widgets
- great support team (big up to reps)

Minpunten

- not enough freedom in the size and design of widget
- no choice of landscape format
- not enough data available
- No enough freedom in the number of rows and columns in one chart.
- INCREDIBLY COMPLICATED in term of choosing of dates (multicalendar)

Pluspunten

I don't have to go fetch data from lots of sources, and then figure out a way to put it together nicely. This comes with template reports which also help because you don't even have to be thinking about what you need to look for, this is taking it automatically for you. Plus, the design is really sleek and easy to read with graphics and elements that I would have never bothered to add there if I had to do it manually.

Minpunten

For the trial, LOTS of branding. I'm sure once you pay a plan this is removed, but I also read that there are plans that still keep the witagraph branding for the cover of the report.

Pluspunten

I mostly liked that it is a very time-saving tool. Additionally, I liked that it easy to use and navigate. The graphics look good as well.

Minpunten

It takes time to show historical data. It is limited to the most popular data sources. I really liked the rest of the features.

Pluspunten

The system has standard templates that are easy and fast to use. Also you can build your own report with lightning speed

Minpunten

None that I can think of. However I suggest they look into some live dashboard features.

Pluspunten

I really like the ability to integrate all the platforms I market to, into one easy to read report for my clients.

Minpunten

Nothing stands out as a dislike, it is expensive but worth it.

Pluspunten

This software is really easy to use, ver user friendly. I like the interface and has really help the agency to save time in reporting for clients.

Minpunten

There are a few glitches that i have found. Also some limits with functions, for example in reporting the call details from Google Ads, there is a limit of 100 calls.