SITE123 reviews

Easy and user friendly. Customer service was the best ever and quick.

On some new page additions, There needs to be an option where a sentence, word or paragraph can be underlined, bold, enlarge fonts, etc. Site123 doesn't allow this.

What I like most is that the customer service team is very responsive and helpful. Using the website tools is not very hard but at some times if you get stuck but the customer service team can always point you in the right direction. They have a feature where you can get someone to build your website for you as well. The unlimited free trial is the sweet spot for me as because it's is very usable & effective for building entry level platforms depending on how the website is being used. This puts the mind at ease before making a solid decision on upgrading to a plan for optimum usage and features. And there's always an open ear & mind for improvements because I believe they actually listen to their customers concerns and what to address them. By doing this if they deliver, I strongly believe site123 will be the number 1 platform builder. But overall to me I think it has a very simple user base to build with. I've tried other free trial website builder platforms and they wasn't as easy to use as site123 with great customer support. Site123 has a user app to download on home screens as well for convenience.

What I noticed is that the website builder platform doesn't seem to have all the bells and whistles as far as the little things that goes unnoticed being discovered while in the process of building a website. But the good thing is that site123 acknowledges this. I understand that there's always room for improvements, but for the option of prices being offered should be adjusted to accommodate for the fact that their software seems to be under continuous development for improvements. Updates new features & upgrades are being done weekly to improve for better use of the platform. But this is where the free trial comes out on top because it wouldn't be fair for consumers to have already paid the full price for whatever plans they choose and don't have the certain features that they would need for their custom applications. The good thing is that whatever the issue may be it can be reported to their development team to possibly correct the issue. But this is a timely process as well. And to have already pay for a plan depending on length of time taking advantage of their 1 time discount, you can be losing out on those hiccups that haven't been developed yet. One thing that's a inconvenience is with the customer consumer interface with the builder platform while it's only fair to limit the amount of messages emails & bookings etc for the free trial, if you're trying out the features for yourself to see how work & function you can use up the amount of times allowed by the free trial for the month so you will have to wait another month to continue trying out the interface and not by real customers. But at least it resets again after the month.

Site123 is an intuitive web builder with lots of high end solutions built in. It's a solid solution for most businesses, probably best aimed at inhouse users with no or limited design skills. The system offers everything from mail sign up, site search, multiple languages and even email marketing to name a few competitive" must have tools", and that straight out of the box. Support is one of the absolutely best in business, with 24/7 support

The system can be a bit visually limited, which can be particularly frustrating for designers designing for customers. Layout system lacks the flexibility that can differentiate a webpage from other sites in a competitive market. This on the other hand is also the strength of the builder, as none-designers safely can design something that is working just fine for their customers, just lacking that special touch.

As someone with no experience building a website it was easy to use, intuitive, excellent options, and the help function is fantastic!

Having a visible menu on every page so people don't have to go back to the main menu each time. Although that might be my setup

Templates are easy to find, select and use and it is helpful to have numerous styles to easily flip between while fine-tuning the look & feel of the site. It is a colourful, professional and quality website builder and we're really happy with the end result.

Some of the specific options that I needed were buried in sub-menus a bit, but the 24/7 support always found a fix

The overall composition is good and very easy to handle & very user friendly

Compose of user logs should be improved and logos need a writeup underneath as it sometimes requires a label