Zanda (formerly Power Diary) reviews

Hi Emma, thank you for taking the time to share your valuable feedback about Power Diary. We're thrilled to hear that our billing and reconciliation features have been a game-changer for you, saving you time and enhancing the professionalism of your setup. It's great to know that these tools are making a significant positive impact on your practice management.

We also appreciate your honesty regarding your experience with the scheduling setup. We understand that ease of use is crucial, and we're sorry to hear that certain aspects have been a bit clunky for you, especially regarding session end times. Please note that if you save the new appointment after you added a service, the service's duration will automatically define the session end time. Thank you again for your feedback and for choosing Power Diary. - Irina

Hi Pieta,
Thank you for taking the time to share your thoughts with us. We're delighted to hear that Power Diary has enhanced your productivity through its ease of use! Regarding your feedback about the visibility of notes and comments on invoices, please let me advise that you can add them to the Item Line Description box, these notes will be visible on a generated invoice. I hope this helps, and if there's anything else we can assist you with or further improve your experience, please don't hesitate to reach out at [email protected].
Thanks again! - Irina

Hi Eleshia, thank you for your positive feedback and for sharing your experience with Power Diary! We're thrilled to hear that our platform has made scheduling and payments more convenient for your patients.

Regarding your concern about importing requests into the system, we appreciate your input and understand how this feature could enhance your experience. Our team is continually working on improving and adding new features, and we'll certainly consider your suggestion for future updates.

We're glad that you're enjoying the current features and that Power Diary has been a cost-effective solution for you. Your satisfaction and feedback are incredibly important to us. If there's anything else you need or if you have more ideas, please feel free to reach out. We're here to support you and are excited about what the future holds for our service enhancements! 🌟 - Irina

Hi Jenn, thank you so much for your comprehensive review of our product! We deeply value your feedback on each aspect, as it helps us understand what works well and where we can improve. Regarding your concern about the lack of a time-out feature for inactivity, we appreciate you bringing this to our attention, and we would like to hear more about how exactly this feature would need to work to cater for your needs. Please email to [email protected] to further clarify your feature request. Thank you again for choosing us and for your invaluable feedback. We look forward to serving you with an even better experience in the future. - Irina

Hi John, we're incredibly grateful for your review and thank you for your loyalty to Power Diary over many years! Knowing that you appreciate the ease of use and cross-platform integration brings us joy, as these are areas we've worked hard to excel in.

We also appreciate your input regarding customization for your specific industry. If you have any specific ideas about how Power Diary could be made even more suitable to your needs, please do not hesitate to share them with us via [email protected]. Thank you once again for your support and for sharing your thoughts. - Irina

Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements.

Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard.

Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina

Hi Alyce, thank you for your fantastic review of Power Diary! We're thrilled to hear that you find the ease of daily use and the simplicity of the setup process to be standout features. It's great to know that the ability to create email and letter templates for clients is helping to streamline your workflow efficiently.

We're delighted that you like everything about Power Diary. Your satisfaction and positive experience with our product are incredibly important to us. We strive to continuously improve and offer the best possible service to our users.

If you ever have any suggestions, questions, or need further assistance, please don't hesitate to reach out. We value your feedback and are here to support you in getting the most out of Power Diary.

Thank you again for choosing Power Diary and for your enthusiastic support! - Irina

Hi Jennifer, Thank you for your review and feedback on Power Diary. It's great to hear that you find our platform easy to use and intuitive. We strive to create a user-friendly experience, so your comments affirm our efforts in this area.

We appreciate your honesty regarding the process of creating forms. We understand that ease of use is crucial in all aspects of our platform, and we take your feedback about wanting more inbuilt measures seriously.

It's wonderful to know that you've found our support team very helpful and responsive in troubleshooting. We pride ourselves on providing quick and efficient support to ensure that our users can set up and use Power Diary with ease.

We value your feedback and are committed to making your experience with Power Diary as seamless as possible.

Thank you once again for choosing Power Diary and for your constructive comments! - Irina

Hi Christina, thank you for your review and for sharing your experience with Power Diary. We're pleased to hear that you find our platform user-friendly and value the ability to process forms and send mass emails directly to your client base. These features are designed to simplify and enhance the efficiency of communication with clients.

We understand that remembering where forms are stored can be a bit of a challenge. We'll consider how we can make navigation and accessibility of forms even more straightforward in future updates.

It's great to know that you appreciate the digitized office environment that Power Diary provides. Our aim is to continuously evolve our platform to meet the changing needs of our users. Thank you again for choosing Power Diary and for your positive feedback! - Irina

Thank you so much for your review- we love to hear that our Customer Team has been helpful!

Thanks again
-Heather

Hi Fiona, Thank you for your review! We're glad to hear that our automated appointment reminders are taking a load off your mind. We understand the challenge of using Power Diary as a personal diary for a sole trader with an active social life. Your feedback is important, and we’ll explore ways to make personal scheduling more intuitive. It's great that the ease of access and memory function are working well for you, and we're delighted that Power Diary continues to be a suitable choice for your needs. If you have any suggestions or need assistance, please feel free to reach out. We're here to support you! - Irina

Hi Noreen,
Thank you for your review and for highlighting Power Diary as an excellent appointment management system. We're glad to hear that you appreciate the features that allow clients to book and manage their own appointments, as well as the convenience of sending reminders and accessing Telehealth for video sessions. These features are designed to streamline the scheduling process and enhance the overall experience for both practitioners and clients.

We understand your concern about needing an administrator to open up appointment slots. While Power Diary provides features for complete control of scheduling process, account managers might revoke some of them due to the practice's internal rules. You might need to discuss your user access level with your account owner to enhance those.
If you have any further suggestions, questions, or need assistance in optimizing the use of these features, please feel free to reach out. Thanks again! - Irina

Hi Frances, thank you immensely for taking the time to share your experience with Power Diary. We are thrilled to hear that you find our platform user-friendly and that it has streamlined your paperwork and intake processes. Knowing that our system is contributing positively to your workflow and that you have recommended us to your colleagues is incredibly gratifying for our team.

We are also pleased to know that you find our pricing fair. We strive to offer a high-value service at a competitive price, and it is rewarding to hear that our efforts align well with your expectations. Thank you again for your support and trust in Power Diary. We look forward to continuing to serve you and your colleagues. - Irina

Thank you so much for the great review! We're thrilled you're finding the software easy to navigate and use!

If you're in need of any assistance, please don't hesitate to book a 1-1 call with our Customer Success team. They'll be happy to help! https://www.powerdiary.com/book-a-call/

Thanks again,
Heather