SellerChamp reviews

The customer service from [ Sensitive content ] and some of the team, they are always responsive with all my inquiries

something has changed in the way they answer their customer inquiries and seems like a lot of new people who don't understand the program but eventually they get you to some one who can help you

First and most important is the proficiency of the support team, their understanding of customer needs and response to urgent issues are amazing. The product itself is doing great with a wide range for potential improvement. but in the current state It did what is supposed to do. The software did save us a lot of time and organized our multi channel ecommerce.

Although we are satisfied with the existing services but we feel that the price is a bit high , it would be more reasonable with more allowed channels.

Ease of use. Very simple and not cluttered. Customer service is great!!!

Nothing.

Easy learning curve.Can list across multiple channels very quick.

Not an all-in-one place. Outsource shipping.

Cost is reasonable. It has worked as advertised and the support is first rate. Problems that I have run into are quickly tackled by support team. Plus: I rarely have to use it at all because is just does its job.

I find it a little confusing and non-intuitive in some aspects if I have to bring in product, other than the listings I initiate at Amazon which are a no-brainer.

I like that I am able to easily scan a UPC barcode and it will give me the listing title, price that it is selling for on the marketplace and ASIN if available. It is also very helpful for finding titles, photos and product info for products where you have a UPC.

It can be a bit confusing at times. It is a little difficult to switch between marketplaces at times.

I really like the speed an automation of finding content and images, prices, most all of the details needed to list really fast

I am confused about the menus, looking for the idiots video tutorial section yet.

Ability to connect to a supplier. That would be it.

Not at all easy to use. Support is too slow.

Simple, straight to the point. Does exactly what is says most of the time.

Too many glitches that ended up costing us a lot of money over the years. Constantly catching glitches and having to learn how to dodge them on day-to-day operations.

Ease of use :- Easy listing creation, multi channel inventory management

Need to incorporate more selling channels

Solves our inventory and listing issues. Very user friendly. Easier than the eBay and Amazon platforms to list.

Still need to get some kinks out. But they are very responsive to fix our issues!

Ease of use, customer service phone help, cost, ability to use multiple Amazon / Ebay accounts with just one subscription.

The workflow can be a bit confusing and could use some end of the line, fine tuning for users. There are occasionally minor bugs that I alert customer service about and they're usually corrected within 6 hours. Upon occasion one of the minor bugs will prevent sending in an FBA shipment by 24 hours.

The software is extremely user friendly and saves time. Listing on multiple marketplaces and shipping to FBA is a dream. The customer service team is responsive and knowledgeable. The onboarding is more support that I received in years of using competitive products.

I would love more reporting capabilities. I understand this is coming soon.

I purchased this product specifically to integrate my Amazon and eBay selling channels. I also wanted to integrate a dropship inventory feed with my eBay channel. This product was the answer.

I have needed assistance in setting up my integrations despite the help articles.

I actually like the customer service the most. These guys will take the time to walk you through any issue that you may have. They are very responsive and polite.

At times it's a bit difficult to use but the great customer service makes up for it.

i love that it will import a master inventory file and then allow me to upload directly to major platforms like Ebay, Etsy, etc.

it's a little bit of a learning curve, but thankfully the staff helps and will do anything you need to get you going. EXCELLENT customer service.

Overall, great product.. We have integrated it with eBay and Walmart and it has been crucial to our team's success. Support is phenomenal. [SENSITIVE CONTENT] has been addressing our issues almost immediately.

Bugs still exist however, there are were are addressed by support team in timely manner.

the customer service is one of the best customer service out there. anything i help with they help within minutes.

the price is a bit higher than the competition

Makes adding products to eBay and Amazon much more efficient.

Nothing. I loved this software. I was using eBay and amazon directly.