Recruit CRM reviews

Candidate Status Tracking by Job and the Job Posting features were the most critical features when we started off. We needed a quick, efficient, and cost effective mechanism to intake candidates and move them through a basic recruitment pipeline.

We have evolved since our initial use and heavily use the API to assist in the customization of experiences for our Clients and candidates.

RCRM is still the foundation of how we track Jobs, candidates, candidate communications, etc. We have a small team that is able to handle a relatively large workload, which is all made possible by this software.

Now that there is an API that is regularly improving, there is not much we dislike about this software. It provides all our basic needs and the API helps us reach beyond that.

The software is very well designed and customized for the needs of a recruiting firm. I run an executive search firm and find it's very easy to give a great client and candidate experience using this tool. The technology found include RecruitCRM matches that of much larger and more expensive platforms.

Before choosing recruit CRM I evaluated by other recruitment-focused CRM systems, this had the strongest technology stack and the most intuitive interface. I'm very happy with my decision, and the support staff is great.

There are a few minor issues that the support team is currently working on- I find them to be responsive and am confident they will be resolved soon. The notes on a record are limited to 10,000 characters, which is not enough for my needs when taking very detailed notes. It also does not have a built-in email sequencing function, which Is a very nice feature and is found in other recruitment-focused CRM Platforms.

Great UX/UI. Easily Customizable. Easy to update and navigate through. Easy to digest Data and Reports. Easy to use and integrate Jobs Page into our company website. ATS is efficient and time-effective. Drag-and-Drop functionality for candidate pipelines makes moving people through the pipeline quick and easy. Email integration. Fully functional Chrome Extension lets me update profiles and add candidates to the system without leaving the browser page I am on. Great, responsive Customer Service.

I don't have any complaints about this software.

Having one system for CRM and ATS is the main attribute. The helpdesk is always available and very helpful. There is a great link to LinkedIn, it supports and tracks our communication within our company.

Some of the dashboard functions could be improved, we are in contact with the programmers to improve the functionality.

Best customer support I've ever had.
All questions are answered by the really amazing support team instantly. They even record short videos to explain the solutions for my problems.
Additionally the software is very easy to handle and you can customize nearly everything.

I would prefer a German version, but with all the customizing options it's no problem to create own German buttons and fields.

Within reason you can tailor the database to work for you. Plus there are a lot more features than other similar systems. However I’d say two of the strongest features are the ease in generating a formatted CV and importing from LinkedIn. Love that.

At the moment not really. Perhaps more visibility of some of the candidate fields when you add additional fields to complete.

The customer service is exceptional. They are always willing to help, listen, and jump on a Zoom call to show you the product. Almost everything is customizable.

I wish you could see part of the "notes" section of candidates in the Kanban view or if the candidate has applied to multiple jobs without having to click on that candidate.

This software has been great, I had been looking for months for a CRM system that could work as a recruiting database in addition to integrating as a follow up tool for clients and candidates, our team has been happy with this system - the RCRM team also implements new features almost weekly to make it more user friendly, for the price and functionality this is the best tool for any staffing firm that is looking to stay organized.
My team uses the candidate tool on RCRM to keep updated with our professionals, by creating folders/hotlist that applies to the type of talent our engineers posses. We also have the option of boolean search with RCRM and this is something that is crucial to our sourcing efforts, in addition we can have multiple resumes of candidates saved into the profile. When we add notes to our activity the system will automatically enter the time and date of the entry, you can create your own categories to make it your own - for us this is a great tool too since we work with professionals through out the US Nation.
On the client/contact end - the tool is specially helpful when following up through LinkedIn - RCRM has an extension that works with LinkedIn and it'll integrate the profile of your contact into your database.

There are many more tools that are great, the best thing is that the RCRM developers reply to your questions/concerns almost immediately - too much to list. This is a great tool! I recommend it - we are an engineering staffing firm!

Nothing really at this point, I have been satisfied with the service, all or most of the modifications that we want are usually immediately implemented or are in the process of being released.

The most impactful feature is the integrations that are available via the API and WebHooks. We have been able to tailor Recruit CRM to our recruiting process so that all our systems play together nicely.

The UI is a bit immature, and can sometimes seems slow or glitchy. Our biggest pain point has been "Hotlists", the UX seems to not be very intuitive and clunky. The other pain point we have experienced is when bulk uploading contacts from CSV. The process is tedious and time consuming, which makes importing multiple lists a pain.

I like the fact that it is a combined tool for clients and candidates. It is a 'one stop shop' for us in our work as recruiters, running our own recruitment company. It is made for recruitment companies and we feel we are well taken care of / backed up by RecruitCRM in order to be successful in our job.

Have not found that yet..., at first I thought there were too many features that I was not going to use. But along the way, I do realize they are there to support me. I like the fact that I can 'tailor' / set the modules the way it feels best for us.