Telnyx Suite reviews
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136 reviews
- Sector: Human Resources
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A Top-notch Platform for Seamless Messaging
Beoordeeld op 13-3-2024
My overall experience with Telnyx Suite has been excellent. The platform offers a user-friendly...
My overall experience with Telnyx Suite has been excellent. The platform offers a user-friendly interface, making it easy to send international SMS. The online chat support is particularly helpful, providing instant answers and clear guidance whenever needed. Overall, Telnyx Suite has surpassed my expectations and has become my go-to solution for messaging needs.
Pluspunten
Before Telnyx, I struggled with other platforms for sending international SMS. They were confusing and hard to use. Even with customer support, I couldn't figure it out. But with Telnyx, the online chat support was a game-changer. I could quickly get help, including screenshots, making setup a breeze.
Minpunten
The impossibility of sending messages in bulk through Learn and Build option.
- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The best system voip
Beoordeeld op 11-7-2024
my experience its very cool, the team like use telnyx and the plataform its very nice
my experience its very cool, the team like use telnyx and the plataform its very nice
Pluspunten
About 3 years ago I started using Telnyx with an old boss, now in my own company after searching and trying more than 10 different VOIP systems I remembered how good Telnyx was and indeed the only thing it has done is improve since then, excellent service
Minpunten
Nothing, all ist very perfect and easy to use
Overwogen alternatieven
CloudTalkRedenen om voor Telnyx Suite te kiezen
Google voice the calls may be spam and thats doesnt work for meOvergestapt van
Google VoiceRedenen om over te stappen op Telnyx Suite
Price and platform- Sector: Telecommunicatie
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Setting up TF Number on new system
Beoordeeld op 26-8-2024
I am overall pleased with the quick response.
I am overall pleased with the quick response.
Pluspunten
The support staff was very quick to respond to a chat request.
Minpunten
It is a little hard to find what is needed on the portal. Could be easier but the chat support helped
- Sector: E-learning
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Platform with Fast Support and Reasonable Pricing!
Beoordeeld op 4-1-2025
My overall experience with Telnyx Suite has been real good. It is now a day to day part of my...
My overall experience with Telnyx Suite has been real good. It is now a day to day part of my business, with the tools I need to communicate with my leads and customers via SMS and WhatsApp.
I appreciate he reliability, ease of use, and quick support team.
I recommend Telnyx.
Pluspunten
Telnyx is user-friendly, with a quite easy setup process. It also allows great integrations with my workflows. The pricing seems right too. I am also happy with the support I got, even during the holiday season. My integrations with Hiro.fm and Zapier work well, and my overall experience has been good
Minpunten
The initial setup and navigation can feel a bit overwhelming, especially for someone new to the platform. A "Start Here" Wizard or a more guided setup process would be great. However, once I got familiar with the interface, everything became much easier.
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Telnyx Suite one of the better communications packages.
Beoordeeld op 31-5-2024
It is a comprehensive service and everything is self configured.
It is a comprehensive service and everything is self configured.
Pluspunten
The system is self configured and does not have delays waiting for activation and configurations to be enabled.
Minpunten
The Onfido identification plugin does not work with some android devices.
Redenen om over te stappen op Telnyx Suite
Recommendation from a colleague who was already using it.- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Telnyx > competition
Beoordeeld op 25-8-2024
Pluspunten
Telnyx covers all the possible scenarios you might have. It works like a charm and the support is actually good!
Minpunten
Telnyx's own transcription engine doesn't cover the full capability like the Google transcription engine.
- Sector: Telecommunicatie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Telnyx is a good carrier
Beoordeeld op 3-7-2024
It has been very reliable. We used their API to integrate our platform into their carrier services...
It has been very reliable. We used their API to integrate our platform into their carrier services including number porting.
Pluspunten
Their portal is good, their API is excellent, and their support is top-notch.
Minpunten
The way they handle their billing & credit isn't ideal for me.
Overwogen alternatieven
BandwidthRedenen om over te stappen op Telnyx Suite
Bandwidth doesn't work with startups any more.- Sector: Commercieel vastgoed
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Pretty good so far
Beoordeeld op 18-9-2024
Pretty good so far. I am just starting on project and am not live yet.
Pretty good so far. I am just starting on project and am not live yet.
Pluspunten
Easy to use api and console interface. Customer service is pretty good.
Minpunten
Price is ok, take a little getting used to.
- Sector: Telecommunicatie
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SMS notification setup
Beoordeeld op 26-7-2024
I'm grateful that standing up a company-wide SMS notification could be done in just a couple of...
I'm grateful that standing up a company-wide SMS notification could be done in just a couple of days. When I opened a ticket about moving a number, the support was thorough, courteous and helpful in general. Compared to Twilio, I would recommend Telnyx, especially if you are interested in cellular solutions.
I made our own SMTP-to-SMS gateway easily.
Pluspunten
I like how easy the messaging API is to use and the support and documentation is excellent. Tons of features for most use cases!
Minpunten
I ran into some bugs with the advanced features, such as sub-users and managed accounts. Those are obscure features for most users, however, and irrelevant to most.)
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best SIP provider
Beoordeeld op 12-8-2024
Best service, Quick response, It took a few min to set the CID and SIP, Cheap caller ID with tons...
Best service, Quick response, It took a few min to set the CID and SIP, Cheap caller ID with tons of options.
Pluspunten
Call quality and Their Service are notch! It is very easy and user-friendly
Minpunten
The bundle can not be used with SIP service but it's totally understandable
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Telnyx for startup
Beoordeeld op 2-8-2024
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Awesome communications choice
Beoordeeld op 19-4-2024
Pluspunten
Love that it's so flexible, affordable, and fairly easy to use
Minpunten
Couple of gotchas in the initial setup but not a trouble overall
Overwogen alternatieven
TwilioRedenen om voor Telnyx Suite te kiezen
RingCentral support was so hard to get in touch from or get decent help from, and they hit me with $35 of taxes on a $10 bill.Overgestapt van
RingEXRedenen om over te stappen op Telnyx Suite
Twilio does not offer fax services. I'm happy Telnyx not only has fax but also much more.- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great deployment and customer support
Beoordeeld op 19-9-2024
Overall I am quite satisfied that we have the technical features we need, they are easy to setup...
Overall I am quite satisfied that we have the technical features we need, they are easy to setup and I have had a few support queries which even for low priority issues were solved quickly.
Pluspunten
I have found the Telnyx suite to be easy to navigate, quicker to setup than other platforms and their customer support has been quick and responsive. Overall we are very happy (new) customers.
Minpunten
Nothing, we have not run into issues. Overall it has been a smooth deployment.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Very nice product
Beoordeeld op 18-2-2024
Pluspunten
The functionality offered via API and the price.
Minpunten
Some documentation is not 100% clear and needs further details.
Overwogen alternatieven
TwilioRedenen om over te stappen op Telnyx Suite
Because of the voice a API functionalities and price.- Sector: Telecommunicatie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Calls from mobile phones
Beoordeeld op 16-9-2024
Pluspunten
Telnyx helps me with calls from mobile number. I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it.
Minpunten
Nothing to say, all is perfect and all services function correctly.
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use
Beoordeeld op 20-6-2024
It's not a perfect product that works 100% all the time. But it satisfies our technical needs and...
It's not a perfect product that works 100% all the time. But it satisfies our technical needs and the support is always available and helpful.
Pluspunten
Project integration and support response.
Minpunten
The SMS delivery is not working sometimes.
- Sector: Telecommunicatie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Telnyx some difficulties but recently solid service
Beoordeeld op 1-4-2024
When the dos attack happened a couple of years ago we migrated many clients away for Telnyx and...
When the dos attack happened a couple of years ago we migrated many clients away for Telnyx and those that remained we use another carrier for their outbound traffic.
Pluspunten
The ability to make real time changes in regards to connections and TNs
Minpunten
The technical support avoids speaking on the phone and we feel like when we sent chats and emails, only pieces of the issue are responded to. Many times my tech team feels like that have to prove to support that the issue on on Telnyx or carrier side.
- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Amazing Messaging API
Beoordeeld op 29-7-2024
In my experience this is a top messaging platform that you cannot go wrong with. It beats out...
In my experience this is a top messaging platform that you cannot go wrong with. It beats out competitors in significant categories such as the price and customer service.
Pluspunten
The price per message is lower than many alternative within the SMS marketing sphere. Customer support was also quick to respond and helpful on every occasion that I contacted them.
Minpunten
I would have wished the billing details to be more in-depth. I can view my current balance and past money deposited but that’s about it. Other API services have detailed overviews of every message sent.
- Sector: Administratie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great SIP trunk and support
Beoordeeld op 26-3-2024
Pluspunten
The ease to setup and use and the customer support are really helpful
Minpunten
Can sometimes take a bit of time when support tickets are escalated
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Good service customer support but needs better sales support / Pricing
Beoordeeld op 18-4-2024
Pluspunten
Self Setup and reliability of service is a plus. Really nice customer support quick turn around and good documentation for FAQ and setup guide.
Minpunten
The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined. will try to reach another sales and see if i can get better pricing.
- Sector: Computersoftware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good team :))
Beoordeeld op 23-9-2024
greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat
greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat
Pluspunten
Easy to use, great UI, great staff and nice colors
Minpunten
Almost no videos, explanations are a bit off
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Powerful SMS API provider
Beoordeeld op 4-3-2024
I love the API integration docs and what they have in place. My results came out pretty amazing and...
I love the API integration docs and what they have in place. My results came out pretty amazing and the team was more than willing to help me through the process.
Pluspunten
Incredible support from the team. I have used others and the support is so slow. These guys have lots of features and data for those geeks looking to see what work and what doesn't. Just amazing.
Minpunten
Nothing specific I can think of. So it's all good.
- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good at everything that could be related of Virtual number
Beoordeeld op 18-4-2024
Pluspunten
It worth more than 5 stars
If i can give them 100 stars i would
They helped me lot they really took my work to another level
With a very helpful team
The audio is more then great
Very very professional site
Great SIP service
Minpunten
I can't pay with PayPal anymore .. i think it starts to be common problem
- Sector: Schoolleiding
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
great customer support team
Beoordeeld op 21-4-2024
Pluspunten
great customer support team
we had a problem in linking our site with telnyx
we called customer support to help us they were so fast in replying. helped us and now every thing is working fine.
Minpunten
I can't pay with PayPal anymore .. i think it's a bad move from them to not allowing to pay with PayPal
- Sector: Animatie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
No word to say .. good at almost everything
Beoordeeld op 25-4-2024
Pluspunten
What a support ... They are doing there job perfectly .. but not all of them to be honest and fair .. most of them just ignoring you for nothing. but overall i'm happy with using Telnyx
Minpunten
They close the way that i was paying with .. PayPal i don't know why they did this.
