Showpass reviews

Showpass
Totaalscore
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405 reviews

- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use and the features are excellent
Beoordeeld op 12-12-2023
Excellent team and support always available to help or take feedback on areas of improvement
Excellent team and support always available to help or take feedback on areas of improvement
Pluspunten
Interface is easy and I’m able to publish my events in no time. Team is supportive and always there to help.
Minpunten
When carrying more than 5 events, they don’t all display on your dashboard without clicking “view more”. Unfortunately when you get to that next screen it takes away the ability to see overall ticket sales at a glance.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great bang for your buck
Beoordeeld op 16-11-2023
User friendly, functional and helps make management of large events very smooth.
User friendly, functional and helps make management of large events very smooth.
Pluspunten
I love the support that I received. I'm not familiar with how to implement these systems and being completely new to this arena was a difficult thing for me, but Showpass guided me along the way and provided support to ensure a successful event.
Minpunten
I would love to be able to customize certain aspects like customer sign up when processing new orders- because not information was pertinent to us, but otherwise it was a great experience.
- Sector: Uitvoerende kunsten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Needs work
Beoordeeld op 16-11-2023
50/50. Sometimes events i make dont appear.
50/50. Sometimes events i make dont appear.
Pluspunten
It is cheaper than eventbrite. Pretty simple.
Minpunten
The app needs work. Sometimes i cant find events i already set up. Its overly complicated at times.
- Sector: Kleding en mode
- Bedrijfsgrootte: 10.000+ werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Showpass is amazing!
Beoordeeld op 10-12-2024
Great! All the events I go to in Calgary primarily use Showpass and it's nice to not think or...
Great! All the events I go to in Calgary primarily use Showpass and it's nice to not think or stress about getting tickets.
Pluspunten
Convienence! Showpass is super convienent for all the shows that I go to. It's easy to log in find tickets and download then even right outside venue entrances.
Minpunten
Logging in can sometimes be a pain, but other than that it's easy to use.
Antwoord van Showpass
Hi Nico,
Thank you for the awesome review! It’s fantastic to know we’re your go-to for events in Calgary, and we’re excited to continue making ticketing stress-free for you.
Thanks for being part of the Showpass community—we look forward to many more events together!
- Sector: Entertainment
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
EBP review
Beoordeeld op 16-11-2023
Pluspunten
ease of use, simple setups for ticketing, able to clone events especially where many of our events are similar
Minpunten
glitches when setting up tickets such as items not saving properly
Overwogen alternatieven
TixrRedenen om voor Showpass te kiezen
previous company went out of business so we had to source new ticketing companyRedenen om over te stappen op Showpass
ease of use and costs mainly. ability to do our own setups- Sector: Muziek
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Showpass Is Easy To Use And Continues To Improve
Beoordeeld op 16-11-2023
When we first started using Showpass there were many features not yet working properly or not fully...
When we first started using Showpass there were many features not yet working properly or not fully developed, but the Showpass team has listened to suggestions from their clients and have been working steadily on improving the product. Many new features have been created that continually make it easier to use the Showpass ticketing system, and I am pleased with the overall improvements. I have faith that this product will continue to improve and exceed industry standards!
Pluspunten
General Admission events are very easy to set up and put on sale quickly.
Minpunten
Some basic features are missing for assigned seating set up (example: a proper hold feature for large events), but the development team is working on this.
- Sector: Musea en instituten
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Feature rich, great value and excellent customer support
Beoordeeld op 16-11-2023
Pluspunten
- Price: ShowPass provides a robust set of features for the price.
- Customer Support: The ShowPass team is outstanding at supporting clients, including having a dedicated point of contact and high responsiveness.
- Simple basic interface: It offers an easy and quick setup of events with options to include advanced features.
Minpunten
- Too basic food, beverage and retail components: These could be expanded to allow for more control over the sale of items during events. Also, POS capabilities are very limited.
Redenen om over te stappen op Showpass
The overall price, local support, and responsiveness made the difference.- Sector: Muziek
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great customer service, highly customizable platform
Beoordeeld op 15-12-2023
Pluspunten
Working with the Showpass team, setting up and implementing Showpass software, using the Showpass app, amazing response times to questions and issues that arise, finding customzation that fit our organization and our Showpass usage
Minpunten
Sometimes the back end can be a bit counterintuitive, with settings in unexpected places, but mostly we've had a great experience
- Sector: Entertainment
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Lisa Moen Entertainment Buyer
Beoordeeld op 3-12-2024
it has been awesome to work with and great to navigate. i am very happy with Showpass and our rep...
it has been awesome to work with and great to navigate. i am very happy with Showpass and our rep is fabulous!
Pluspunten
User friendly and the customer support is AMAZING
Minpunten
there is nothing that i would say i like least about Showpass.
Antwoord van Showpass
Hi Lisa,
Thank you so much for the wonderful review! We’re thrilled to hear you’ve had such a positive experience with Showpass and that our team has been able to support you along the way.
It’s a pleasure working with you, and we look forward to continuing to support your success!
- Sector: Evenementenbureaus
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Smooth Event Experience with Showpass
Beoordeeld op 11-12-2024
My overall experience with Showpass was very positive, and I would recommend it for its fast...
My overall experience with Showpass was very positive, and I would recommend it for its fast check-in, mobile accessibility, and transparent pricing. Just be aware that if you need support in the evening, you might be on your own for a while.
Pluspunten
A major highlight for me was the convenience of having everything in one place. From ticketing to attendee management, Showpass offers a centralized platform that made my life so much easier.
Minpunten
Their customer service closes at 7pm, which could be limiting in urgent situations.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
It’s Incredible
Beoordeeld op 12-12-2023
Excellent to be able to see revenue build
Excellent to be able to see revenue build
Pluspunten
The ease to sell and manage tickets for events as well as having a runny tally of ticket revenue
Minpunten
Trying to set up Reserved Seating and integrate it into the event
Overwogen alternatieven
TixRedenen om voor Showpass te kiezen
Simplified my bookkeeping and ticket managementOvergestapt van
TixRedenen om over te stappen op Showpass
Same as above it’s got simplicity to its event management- Sector: Evenementenbureaus
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Using Showpass for consumer show ticketing
Beoordeeld op 16-11-2023
Not bad, could be worse. They have good customer service.
Not bad, could be worse. They have good customer service.
Pluspunten
Easy to set up, I like the live event tracking for ticket scanning
Minpunten
extra fees. I hate that we are forced to use it because of agreements with the venues that we rent.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great Product for Large Events
Beoordeeld op 16-11-2023
It works great for large-scale events. Showpass's dedicated customer service team is also incredible...
It works great for large-scale events. Showpass's dedicated customer service team is also incredible. A Showpass rep named [sensitive content hidden] helped me, and was so polite, and always helped me find a solution, even if my request was crazy.
Pluspunten
I used this for an Airshow. The registration process and ticket scanning software made it such a successful event!
Minpunten
I used this for a separate event for a conference. It was almost impossible to transfer event registration to other guests because there was no way to switch job titles or company names when transferring a ticket.
- Sector: Mediaproductie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Love the Showpass ease of use
Beoordeeld op 16-11-2023
great product, and great price works well for someone wanting to do small public or personal events.
great product, and great price works well for someone wanting to do small public or personal events.
Pluspunten
It is a cost-effective ticket selling option for small businesses looking to have public events.
Minpunten
Some of the features are hard to figure out
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Showpass raises the bar for all other event management companies
Beoordeeld op 15-11-2023
[sensitive content hidden] was able to train Bob Van Wart, the President and CEO who is the least...
[sensitive content hidden] was able to train Bob Van Wart, the President and CEO who is the least techie person on our team within less than 2 hours over a Zoom call! Bob was able to explain the product to the rest of the team and once they were trained, it has become the #1 enabler for our plans to expand our Holiday Magic productions throughout the Maritime Provinces starting in 2024.
Pluspunten
Intuitive, the before purchase and after purchase support has been industry setting. Our relationship manager, [sensitive content hidden], is so hands on and understands our business so well we had an absolutely seamless set up. The training for our people has to be the best in the industry.
Minpunten
I have to be honest and tell you that we have have 100% satisfaction rate with Showpass and the tech support we've had. The Foundation I work with has moved all their ticketing requirements now to Showpass.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Showpass Review
Beoordeeld op 5-11-2024
pretty good, sometimes inconvenient to access tickers
pretty good, sometimes inconvenient to access tickers
Pluspunten
works well for getting tickets, not the best but not the worst
Minpunten
pretty easy system to use for accessing concert tickets
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Hosting a Showpass event is simple and effective
Beoordeeld op 12-12-2023
Pluspunten
Ease-of-use, excellent customer service support, very flexible and easy to use for both the customer and the host.
Minpunten
Some customers were unable to purchase tickets with their credit cards.
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
great product
Beoordeeld op 10-12-2024
Quick, and easy. Will definitely use them again.
Quick, and easy. Will definitely use them again.
Pluspunten
Easy to use. Never had any technical issues.
Minpunten
Printed tickets are a bit large - would like to print more than one ticket on a single side of paper.
Antwoord van Showpass
Hi Lance,
Thank you for the great review! We’re thrilled to hear you’ve had such a smooth experience with Showpass and that the platform has been easy to use.
Thanks for choosing Showpass, and we look forward to supporting you again for your next event!
- Sector: Afdrukken en drukwerk
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
cedars review
Beoordeeld op 12-12-2023
very happy ,easy to use keep up the good work~!
very happy ,easy to use keep up the good work~!
Pluspunten
easy to use right on my pnone no need to print and forget your ticket anymore
Minpunten
I haven't discovered a con yet I wonder what people find tricky?
- Sector: 2128
- Bedrijfsgrootte: 51-200 werknemers
- Maandelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Awesomesauce
Beoordeeld op 28-12-2024
I loved it. Showpass was so easy to use and helpful
I loved it. Showpass was so easy to use and helpful
Pluspunten
Everything! Show pass is so friendly and nice
Minpunten
I liked it all! There was no cons at all
Antwoord van Showpass
Hi Talysha,
Thanks for the "awesomesauce" review—it made our day! We're so glad you found Showpass friendly, helpful, and easy to use. Your kind words remind us why we love doing what we do!
- Sector: Fondsenwerving
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Showpass takes care of all your needs for events.
Beoordeeld op 16-11-2023
They are there to help at all times. I am 61 and used ledger books and boxes of receipts for...
They are there to help at all times. I am 61 and used ledger books and boxes of receipts for events. I just click and get a full report to print off.
Pluspunten
I can create freely my events designs to make the unique to each event.
Minpunten
There is nothing I have to say negative.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good simple platform for new users
Beoordeeld op 16-11-2023
Solid, will continue to use and learn more features
Solid, will continue to use and learn more features
Pluspunten
Simple to learn, affordable, does the basic job, decent support
Minpunten
Inability to change some settings after an event goes live (ex: seller commissions), and funds withheld after events end
- Sector: Schoolleiding
- Bedrijfsgrootte: 501-1.000 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Review - VSEUS
Beoordeeld op 17-11-2023
Decent, experience in using was good. Pricing was high. Overall a mix of good and bad
Decent, experience in using was good. Pricing was high. Overall a mix of good and bad
Pluspunten
Convenient, good UI/UX, easy to coordinate event ticketing
Minpunten
Very expensive, sometimes turns out to be an unaffordable option for a student org.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best value for money
Beoordeeld op 16-11-2023
Pluspunten
Easy to setup and use for multiple events.
Minpunten
Website navigation is a little challenging for 1 or 2 areas.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
THE BEST REVIEW
Beoordeeld op 16-11-2023
Pluspunten
Google SEO , its so amazing i cant believe
Minpunten
the boring layout , honestly can be more modern