Treatwell reviews

The software is user friendly and also a widget can be inserted into your own website and on facebook to take people to your calendar.

The fact that you can't run numerous discounts on the same services to run at different times.

It’s easy and quick to use. Especially on the go! It’s common sense, and really I needed little training to use it. The added reports and marketing will be great!

I wish the was an online form section. To create records! I also would love more options to select what staff can and cannot do, possibly ways to disputed reviews, especially those that don’t make sense. I also don’t like that I cannot cancel appointments made via treatwell without contacting them directly. If a client message after hours you’re stuck with it until morning.

Easy to add independent appointments and block out time

It does not reflect the way the beauty business works. Does not allow for logical listing of time versus price treatments. Nor does it allow for correct categorisation. Illogical. You can’t create groups of treatment,packages. Very little to like actually.

Treatwell booking system is amazing. You can check your clients history, rebook them, sending your campaigns and lots of other functions. Web chat is always avilable when you need a quick response. The good thing you can approach online calendar anywhere in the world and see what's going on in your venue.

Treat the returning customers as a repeat customers even If they don't turn up within a year

Fantastic systems for Internet & Phone apps So easy to read and make adjustments to appointments if any customer //client which to reschedule if necessary .

High quality software. Software for ease of use

I do not think there is at present any hick cup with the existing and new software. I am sure there will be additions and perhaps they may not be as useful as it is now.

Some of Treatwell clients change their details and this is very hard to recognise that they are customers who have used our services and are not new.

Easy to use , very easy to access it from phone or laptop .

Can’t block clients , preventing the to rebook if you don’t want them in your salon

I have been with treatwell since the very beginning when it was wahanda and then treatwell I can only say what a great efficient company to put my business on

Nothing it’s all great I can work the software with confidence

Very easy to use and access. Can use so many features in one place, if I need to contact a client or Treatwell staff it’s quick and simple. Can also send out e-blasts and manage my schedule any time I need to

Sometimes it’s not easy to find a precise time when using the app on a mobile.

It’s easy to navigate around. Treatwell connect does everything for me like text and email reminders which I don’t have time for, so it’s very handy for me.

N/A the only thing that is a con is when the system goes down, but that happens to most softwares. It’s resolved very quickly so no issue there.

This software is very easy to use!! (Only widget that I need their team to help)

- when someone book 2 treatments continues, I can’t delete or reduce cleaning time between each treatment. And it made loose a chance for more appointment.

It's ease of use. Easy to see appointments.

There are some things I can't do myself on my page and so have to contact Treatwell Customer Services.

Very easy to use and understand. The dash board is very easy to use and has great features

I find creating the treatment menu difficult and time consuming

Easy to use, user friendly, punctual on payments

Support is lacking, no roster option, no integration with Google calendar

Easy to use
Great stock take
Good report system

Sometimes freezes
Errors sometime appear in the screen

That it is simple and easy to use

Convenient not complicated and easy to add new staff members in and get using the system
We love it

I don’t have any concerns about the software I have never had a problem

Easy to use, easy for clients to make bookings

There is nothing I do not like about treatwell

Very user friendly, good customer support

Missng some functions, but very minor inconvenience

It good customer can find us on treatwell.

Can’t find any problem... is good n easy

easy to use, full of useful functions, I have my business in my palm,

all perfect really just when I switched from WiFi to 4 G it asking me to log in again,

Super easy to use! The best part: possible to block out the slots without providing details of customer and the treatment provided

I wish it worked when i dont have internet connection

Very easy to use. Everything I have in one place in my phone.

For me everything is perfect. No need nothing better.

Easy of use. Customers ability to book online. Review ratings for clients to see

Customers can cancel with less than 24 hours notice

Very helpfull, to organize bookings. Reminders to clients

Last minute cancelations, and no show bookings

Is that the clients discover my studio and the process for booking is manageable for all

I think that will be great for the clients when they book to receive an email with a form to complete online about the allergies for the products

So easy to use, makes salon appointments easy and stress free! Love the text and email reminders

If the app is down or having probelems I can’t access any appointments or client info but this is very rare