Remedly reviews

It facilitates daily programming, thus streamlining daily activities and automating tasks that are repetitive and take up valuable time. I like it because you can have all the medical records of each patient in a very orderly manner so that when the patient is attended to, the service is faster and more professional.

There is nothing bad that I dislike. They have always provided good service.

THE Calendar- The way it visually flows- the reports- colors easy to navigate and set up, works well in practice that is PAPER CHARTS STILL

would like to copy an appoint and paste- like Brickle use to do
not duplicate of move -

Just simple copy/ cut past in a different slot

I can do scheduling, invocies and manage all my paperwork using one software. Clients can access medical advice via telehealth.

None overall I love this software and its affordable.

Scheduling is intuitive and comprehensive.

The software is clunky. Navigating between modules feels very archaic. The flow is not seemless and is slow. The menu system is extremely confusing and not at all intuitive.

Remedly is very easy to use! I like the ability to build my own templates to fit my style of documentation.

Mostly it is user error. I get lost on how to use some of the functions.

The automation of time consuming tasks help create a smooth an consistent workflow in our work environment. Allowing us to spend more time with the patient and customers.

I thought the cost was a bit high, however the size of our company and usage allows us to justify this expense.

Customer support is responsive and knowledgeable, addressing issues promptly. The software’s customization options allow practices to tailor features to their specific needs, enhancing efficiency

Even though for they are great for the most part, some customization options are limited, which may not meet the specific needs of all practices

It had so much to offer and fits all our needs

Patient portal was challenging for patients at firat

Customer service is outstanding. Help is a phone call away.

We are still working on the integration with our credit card machine. I do understand that Remedly can not interface with everyone.

I like that the website is pretty self explanatory. & customer service is always quick to respond if I have any questions!

I wish I was able to adjust cards to active subscriptions without having to cancel subscription and create a new one. Other than that, I can’t really think of anything else.

Easily customizable, multiple ways to accomplish a task, great customer service! -- We LOVE [sensitive content hidden]!

I wish that the patient portal experience was easier to manage. It would save time if we could customize the automatic texts that go out prior to each appointment. This would allow us to attach patient consents and have them filled out prior to each appointment daily. Taking as much weight off of the front desk by having an automated patient check in process would be a tremendous help. I would like for the developers to consider a "tip management" portfolio where you can assign tips from each appointment to any team member. Another area of improvement would be custom reports. All of the data is stored well, but you really have to get crafty for some of the reports.

How easy it is for patients to get in touch with all the information they need to have on hand and also it takes a weigh off our shoulders at the moment of the consultation have them already come in with all the documentation filled.

Some details could be made more specific and for example on the campaigns we should be able to leave drafts done and then send them once we're ready instead of losing them if we don't send them right away. However, as we noticed this things we always make sure to let [sensitive content hidden]
now and she communicates said chances of improvement.

Convenient for healthcare professionals.
Easy appointment scheduling.

Customer service and response wait times.

Charting and all EHR/EMF functions are easy to use, but we are really starting to utilize other features for reporting.

Now that there is training set up to become a super user, that has been a valuable asset

the help from [sensitive content hidden] and quick responses have been critical in this change for us.

We have had issues with Memberships, Commissions, and some other things but all are either being addressed or requested to the Remedly team for future enhancements.

It’s customizable features. It is unparalleled.

The only thing I’d recommend is an app for the patient portal.

It was very user-friendly and helped me a lot.

It was hard to first get the overall hand of it.

La base de datos que maneja este software es simplemente envidiable, la información y ayuda que proporciona es bastante destacable y así mismo su atención al cliente me pareció buena y adecuada.

Es un software que al principio puede ser un poco complejo de usar y implementar,por lo que seria mejor si fuese mas simple en algunas cosas o mas intuitivo.

It was very easy to customize, use and train. The customer support was fantastic. We were trying to find a product that could be customized for a very specific application and may operators. This was the only one that would do what we needed and provided growth, flexibility, numerous text and marketing options, and very reasonable cost structure.

Document build and management was the most complicated feature. Fillable forms didn't line up properly, we eventually went back to paper forms.