Shippo reviews

I love that I can purchase shipping labels directly from our online store. Makes the shipping process that much simpler when you don't have to worry about switching software to complete order fulfillment.

It has had little glitches here and there lately, nothing that couldn't get fixed in a timely manner.

This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.

The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.

My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates.
Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

I really love the fact that I am able to purchase shipping labels at a cheaper cost then everywhere else I have looked. With the amount of packages my business sends, this has been a life saver. I also love the ease of use with setting up the package weight and dimensions.

When selecting the shipping service, I wish there were better dividers between types of services AND conpanies. I've accidentally clicked "Parcel Select" for USPS a couple of times which takes triple the time to arrive to the customer. When I'm moving quickly, it slips past me sometimes.

Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.

There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.

Since we sell on Amazon, I think the best part is how easy it was to integrate Shippo into our seller platform. Have all the shipping info directly from amazon on Shippo has save me so much time. It was a very manual process before. I also love seeing the instant cost for each carrier. Again, having to try to figure out the cheapest rate was very time consuming. All in all, Shippo has saved us time and money which has been huge.

For creating new labels, I wish there was a way to save our shipping info. We sometimes ship from different locations with different addresses so not being able to quickly switch between the two can slow down the process.

I love that Shippo links directly to my website. It not only automatically brings orders into the program for easy use, it also automatically send my customers their tracking information without me having to do anything extra! The prices are very fair & I like that there is no monthly fee.

I wish there was an “address book” of sorts, so I could save the names/addresses of the people I ship to most often.

Shippo is extremely easy to use and implement. Everything about using it seems intuitive.

One feature I would like to see is an autofill when manually creating a label for a recipient that has been used before. I would also like to be able to create a label for just a regular envelope, or maybe even print stamps.

first, it is not a software, so you don't need to install , just sign in and use it right on the browser . easy integration. very competitive rates . no price adjustment for few ounces difference like other software's.

1- can not combined shipping.
2- have 3 ebay stores, not able to filter to specific store, once you filter by sales channel , ebay, it gives you all three stores.
3- USPS flat rate envelop on ebay is $7.18 , everywhere else including shippo is $7.40 . hope you can match that.

Shippo was recommended to me by a trusted friend and business associate, and it did not disappoint. It simply does everything I need, efficiently and easily. The ability to save frequently-used package sizes/weights is such a big time-saver. I've recommended Shippo to many people since I started using it.

Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user error rather than a fault in the software.

I like the fact that it was not complicated to learn. It was very easy and logical. I get great value on my printed labels and The Shippo Insurance appears to be a great value too! I like the fact that I can choose between multiple shipping methods even though USPS in by far my chosen method. Record keeping is a snap with the ability to download orders or shipments and I also receive emails from Shippo every time I buy 1 label or multiple at a time. I like the fact that I get a copy of the label (great for reprints and records and invoices too)! I have multiple online stores and my order are imported in and in many cases I automatically designate box size and weight.

I do not like the fact that I can not import and combine orders going to the same buyer. (it saves me shipping and insurance cost)! This needs to be changed. I have twice asked support for this and have not gotten a reasonable answer. The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall. Treating each store as independent of the other would allow me to delete one and not have to reinstall both!

Shippo was introduced to me by Weebly my web site builder. I have loved it from the first day. It integrates many, many selling sites in one shipping window. It also offers every shipping company available.
I also opened a Shippo UPS account with substantial savings.

I hated to see the integration with Weebly being cut. I would have loved to ship my Weebly orders still with Shippo and not have to go back to their web site.

It doesn't require a monthly fee, so when my small business sends less, we pay less. It's easy to create new labels and integrate from my Squarespace website. The UPS discount is especially helpful since USPS isn't as reliable time-wise nowadays and my products are perishable.

Since I ship with icepacks, the product shipping weight isn't a true value. When creating my own label (like when receiving an order over the phone), it requires a weight when adding the products. Then I need to override the weight for the whole package after entering an estimated amount per product.

Shippo is so easy and has saved my tiny business a great deal of time and money!

Getting a full report of my shipments for the year was difficult and I had to call customer service for that

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.

Shippo has been the best shipping service I’ve used. Pitney Bowes was too expensive but had a great model. Stamps.com charges far too much without providing businesses with deals to lower shipping costs. Any others I’ve looked at or used just don’t compete with the ease of use or the savings you get using Shippo.

It would be nice to be able to save contacts for quicker shipping to frequent customers. That’s the only thing I’d ask to improve.