OERCA reviews

Totaalscore
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19 reviews

- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Amazing experience
Beoordeeld op 9-12-2020
Pluspunten
The app is really easy to use and it's amazing.
Very imperasive.
Minpunten
Particularly a bot of hangup is the problem but it's not that much big.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Animal Care Software
Beoordeeld op 12-4-2019
It's a good software and I do like it for our facility. It's just a little complicated
It's a good software and I do like it for our facility. It's just a little complicated
Pluspunten
I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions.
Minpunten
Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification.
Antwoord van OERCA
Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA.
- Sector: Milieudiensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Very promising software, needs to address bugs
Beoordeeld op 28-9-2018
Functional and helpful overall, a good work in progress. But lots of details need to be addressed.
Functional and helpful overall, a good work in progress. But lots of details need to be addressed.
Pluspunten
Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service.
Minpunten
Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen.
Antwoord van OERCA
Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A GEM of an APP!
Beoordeeld op 5-12-2020
Its integration of animal care and training systems have changed the way we operate. OERCA One...
Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using!
Pluspunten
OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.
Minpunten
Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something.
- Sector: Diergeneeskunde
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Records no longer feel like a chore!
Beoordeeld op 3-10-2018
Pluspunten
You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes!
The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore!
Minpunten
I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal!
- Sector: Visserij
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Everything you need in one place
Beoordeeld op 18-4-2019
Pluspunten
This is a wonderful piece of software for anyone who works in animal care. Keeping track of records for animals and exhibits can be difficult and confusing, but OERCA One Earth helps you keep everything you need in one safe, secure program. It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs. It also can track trends and alert you when something appears to be off in terms of exhibit parameters.
Minpunten
Even though everything is organized and easy to find, not all features appear to be functional quite yet, at least for my organization. This can be frustrating when I want to add records to the program and it doesn't have the space for it yet.
Antwoord van OERCA
Thank you for this review! We're really glad you like the application, but we're also very interested to know what features you need that are not functional or present. It's this kind of specific feedback that helps us to provide relevant solutions.
- Sector: Visserij
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Very Convenient
Beoordeeld op 28-9-2018
When I first started this job (in an aquarium), there was no centralized place where records were...
When I first started this job (in an aquarium), there was no centralized place where records were stored. We didn't even have an animal census, and all of my data/records were being written in a spiral notebook. Now, I have a proper census, a place to store water quality results, diet records, animal health records, and any other pertinent data. It's a wonderful organization tool and I feel much less anxious about losing data or records.
Pluspunten
I like how everything is in one place, and how easy it is to be connected to others who are also using this program. Anything I change is immediately visible to higher-ups; communication is easy and fast, meaning problems can be addressed and solved quickly.
Minpunten
It's not super user friendly to new people, and sometimes I still get lost while navigating. Luckily there is a series of introductory videos for beginners, which are very helpful.
Antwoord van OERCA
Our humble thanks for taking time to provide such a thoughtful review. We love input from our users and this is top notch stuff. We're never satisfied with the system and always making improvements, like our recently added and always expanding "onboarding" guides. If there's a specific area that needs additional guidance, we would love to hear from you anytime.
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
The ease of Oerca
Beoordeeld op 28-9-2018
I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable.
I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable.
Pluspunten
The software is easy to use and there is a function for every application. It's intuitive nature makes using the system a breeze and enjoyable.
Minpunten
If I'm going to nitpick, there maybe too many options or applications at my disposal.
Antwoord van OERCA
We're thrilled that you enjoy using OERCA and thank you for taking the time to share your experience. That said, we know it's not perfect and look forward to continued user guidance in helping create the ideal management system.
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
OERCA
Beoordeeld op 25-9-2018
Pluspunten
Being able to track our entire collection and operations from one platform.
Minpunten
It seems to be geared more towards large mammals instead of diverse fish collections
Antwoord van OERCA
We are very appreciative of your feedback, thank you for taking the time to review the One Earth system. OERCA did in fact start as a large mammal system; however, as of 2016 over 60% of our business is now aquarium management. We have a well developed master plan 90% of which comes from direct user feedback - that plan details a continual expansion of aquarium functionality (among others). Once again, thank you for your feedback.
- Sector: Diergeneeskunde
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Dolphin Adventure
Beoordeeld op 25-9-2018
We enjoy using OERCA. Its integration of animal care and training systems have changed the way we...
We enjoy using OERCA. Its integration of animal care and training systems have changed the way we operate.
Pluspunten
Ease of use and support services are the exceptional aspect of the software
Minpunten
Some of the Animal Care functions could improve, as well as the ability to customise the Animal Care data.
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Always Improving
Beoordeeld op 27-9-2018
Pluspunten
The system is getting better and better all the time, customer service is top notch.
Minpunten
There are some difficult features that seem older (but those are slowly being replaced).
- Sector: Detailhandel
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Bass Pro Shops
Beoordeeld op 28-9-2018
I needed an affordable option for animal records and one that could be customized to specific needs...
I needed an affordable option for animal records and one that could be customized to specific needs not commonly used in similar industry.
Pluspunten
Easy to operate with or without Registrar
Intuitive platform which make remote training possible
Minpunten
Can be minimally buggy in a few areas
- Sector: Visserij
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
OERCA Review
Beoordeeld op 4-10-2018
Pluspunten
The software has fairly feature rich and software support is responsive/helpful.
Minpunten
Some of the features do seem out of date and require more information than I feel is required. The nutritional plans need to be revamped in my opinion.
- Sector: Visserij
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Oerca is good, no issues here.
Beoordeeld op 28-9-2018
I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need...
I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need and get out hassle free.
Pluspunten
This software I think is very user friendly. The main dashboard is very simple to use and easy to find what you are looking for, also the big icons are appealing to the eyes, once again making everything easy to find.
Minpunten
My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading. Booting up my laptop takes forever and so I wish I could just access oerca with my phone, it would be much quicker if it didn’t forever say loading.
Antwoord van OERCA
Thank you for reviewing OERCA. We're sorry to hear you're having trouble with the mobile app. We are retiring the "native" app found in the iTunes and Google Play store in favor of the progressive web-app (PWA). Try simply going to the domain on your smartphone browser and then create a "Home" button. This will work exactly like a native app. Contact us through support if you continue to have any issues and thank you again.
- Sector: Milieudiensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Software
Beoordeeld op 26-9-2018
Pluspunten
This software was a little overwhelming at first, but the learning tutorials definitely helped and made it more user friendly. The software itself allows for customization based on customer needs, which I really like.
Minpunten
The navigation needs more work. You can't use the back button, so sometimes I need to go all the way back through a pathway to back up one step.
- Sector: Horeca
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
OERCA
Beoordeeld op 29-9-2018
Pluspunten
I like that it's very easy to use, data entry is simple, and it's always online.
Minpunten
I don't really have any complaints, I really like the software and am glad I can use it. Much simpler, and works better than MS EXCEL.
Antwoord van OERCA
Thank you for taking valuable time to provide a review of OERCA. Our most humble thanks.
- Sector: Visserij
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Overall, a good functioning system
Beoordeeld op 2-10-2018
Overall, I am very pleased with One Earth, and look forward to growing our program with theirs.
Overall, I am very pleased with One Earth, and look forward to growing our program with theirs.
Pluspunten
Ability to retrieve data,
Ease of ain't entries to completed templates,
Ease of adjusting census numbers
Minpunten
Changing parameters in templates, adding species to census are more tedious than they need to be.
- Sector: Diergeneeskunde
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Feature rich, easy to use
Beoordeeld op 29-9-2018
Pluspunten
Entering water quality data is very simple and quick. I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality.
Minpunten
Some areas are not as straightforward or intuitive as they could be.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good Overall
Beoordeeld op 25-9-2018
Pluspunten
This program is super easy to use and overall very user friendly.
Minpunten
Some glitches still but usually gets adjusted and improved fairly quickly through customer service.