--- description: Gedetailleerde beoordelingen over BeyondTrust Remote Support: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk BeyondTrust Remote Support met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BeyondTrust Remote Support reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/287/help-desk-ticketing/software) > [BeyondTrust Remote Support](/software/113939/bomgar) # BeyondTrust Remote Support Canonical: https://www.getapp.nl/software/113939/bomgar Pagina: 1 / 82\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113939/bomgar?page=2) > BeyondTrust Remote Support (voorheen Bomgar Remote Support) is een toonaangevende oplossing voor beveiligde toegang tot en ondersteuning van elk apparaat of systeem, waar ook ter wereld. > > Oordeel: score van **4.6/5** door 2009 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 2009 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: BeyondTrust - **Opgericht**: 1985 ## Commerciële context - **Beginprijs**: US$ 1.995,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Nederlands - **Beschikbare landen**: Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanmeldingsgegevensbeheer - Aanpasbare branding - Activiteiten volgen - Alerts/Escalation - Annotaties - Audittrail - Authenticatie in twee stappen - Beheer van gebruikerssessies - Bestanden delen - Bestandsoverdracht - Beveiligde gegevensopslag - Chatten/messaging - Communicatie via meerdere kanalen - Compliancebeheer - Controle en beheer op afstand - Enquêtes en feedback - Gebruikersbeheer - Kennisbankbeheer - Least privilege ## Integraties (13 in totaal) - Agiloft - Autotask PSA - ChangeGear - Cherwell Service Management - FootPrints - Freshservice - Intelligent Service Management - JIRA Service Management - Salesforce Sales Cloud - ServiceNow - SysAid - TOPdesk - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) ## Gerelateerde categorieën - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) - [Software voor ondersteuning op afstand](https://www.getapp.nl/directory/563/remote-support/software) - [PAM-software (Privileged access management)](https://www.getapp.nl/directory/1181/privileged-access-management/software) ## Alternatieven 1. [Zoho Assist](https://www.getapp.nl/software/9913/zoho-assist) — 4.7/5 (1375 reviews) 2. [TeamViewer ONE](https://www.getapp.nl/software/90948/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.getapp.nl/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24046 reviews) 5. [Supremo Remote Desktop](https://www.getapp.nl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Review for BeyondTrust Remote Support" — 5.0/5 > **Shristi** | *9 juli 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is one of the great programming which gives cloud-based admittance. furthermore, demonstrated great programming for business. it has multi functionalities like secure remote help, client assistance, and help work area organization too. Simple to use for both Macintosh and Windows. Amateurs can likewise utilize it without any problem. Furthermore, it gives admittance to associate staff. An important asset for technical support working from a distance. > > **Minpunten**: Voice visit with the client would be useful so we could discuss the issue verbally as opposed to simply through talk. There are a few issues raising honors while interfacing with Windows PCs from a Macintosh. The portable application has a few issues some of the time. Beginning a meeting takes time. it is costly than different items. We can't utilize different asset records in a content. It likewise not has adequate room for putting away the asset records. > > BeyondTrust Remote Help offers an excellent encounter for far off help. Its easy to use interface, consistent network, and hearty security highlights give a dependable and proficient remote help arrangement. With its high level capacities and responsive client care, BeyondTrust Remote Help guarantees a smooth and fulfilling remote help insight for all clients. ----- ### "BeyondTrust Remote Support review" — 5.0/5 > **Marat** | *15 juli 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: BeyondTrust Remote Support (formerly Bomgar) supports many end user environments - Android, BlackBerry, iOS, Linux, OS X, Windows, Windows Mobile. As I previously mentioned the Remote Support tool has some unique features I often use - you can avoid typing very complex password by using copy/paste function in Windows pre-logon screen, run the applications under SYSTEM account in remove CLI session, etc. Remote Support makes those features easy to use. The Remote Support from BeyondTrust has many other useful features and easy to use. BeyondTrust is our main remote support tool. > > **Minpunten**: Unfortunately the licensing cost (per representative) is still very high. Because of that we use the tool almost full working day and even more. Sometimes our team members has to wait for available remote support license. > > Like I mentioned above we often use BeyondTrust Remote Support tool to resolve various types of issues of our customers. Some unique features of Remote Support tool make it irreplaceable for us. ----- ### "New Product or Bomgar in new design." — 3.0/5 > **Serhii** | *31 december 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Price is cheaper compare to similar products on the market. Performance of all the tools and features of the package is somewhat stable, could be smoother but for such a price is OK. Tons of cool tools and features during remote access provide faster and convenient work overall. > > **Minpunten**: It could have a better and in general - user-friendly interface. More advanced security would be good too. And the most noticeable - smoother performance, with it it would be a great product. > > I had to switch to this product from a similar one of another company. Overall working on it for 6 months was OK, not perfect, since I was working with live, impatient customers who wanted help right away. With smoother performance, it would cause fewer troubles and awkward moments. For a low-budget, fast-growing start-up with the potential for serious business - this product is for you. ----- ### "A must have tool for every remote worker" — 5.0/5 > **Elizabeth** | *29 maart 2023* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Remote access control is great and i have been in love with it since i started using it. It integrates well with other applications > > **Minpunten**: Everything is great about it . No issues so far > > It really helps to solve problems very quickly. The knowledge base and the alert escalation is great in saving my valuable time ----- ### "Remote support software Bomgar" — 5.0/5 > **Obakeng** | *19 januari 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: When it comes to allowing IT to remotely access their computers, employees will always be hesitant. This can result in a significant increase in resolution and deployment times. However, because of its various capabilities and customization choices, Bomgar Remote Support has a full set of tools that allow the organization and its users to feel confident in allowing IT to remotely access their machine. > > **Minpunten**: For your employees and IT support, Bomgar Remote Support is simple to set up and maintain. You can install a shortcut on PCs that will automatically start remote sessions, or you can have a support representative provide you a session key to start the session. As a result, you have a lot of flexibility in how you manage support sessions. Once you've been remoted in, you'll have access to a variety of choices for operating the computer, such as control panel shortcuts, screenshot options, and a simple file sharing interface. The customer can view everything that is going on and communicate with the representative via a chat box that also displays useful information such as the commands that the representative is performing. > > I love it as you can remote into one machine as a group or during a troubleshooting meetings ----- Pagina: 1 / 82\ Volgende: [Volgende pagina](https://www.getapp.nl/software/113939/bomgar?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/113939/bomgar) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens