Thryv reviews

Totaalscore
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501 reviews

- Sector: Verzekeringen
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
THRYV is helping my business grow
Beoordeeld op 29-4-2021
Thryv and the staff has been amazing in helping me get my small business off the ground (during a...
Thryv and the staff has been amazing in helping me get my small business off the ground (during a ppandemic!). Every day I learn something new. I believe it is going to further assist in growing and maintaining my business.
Pluspunten
Thryv is easy to set up and use. The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system. I am so pleased that I can post to ALL my social media sites at once and set up my posts for the future. I am pleased that my birthday greetings are also automated and that I can schedule special "announcments" and campaigns.
Minpunten
There are some functions that I don't use in my business and I feel they clutter my dashboard.
Overwogen alternatieven
Salesforce Service CloudRedenen om over te stappen op Thryv
I felt that Sales Force did not meet my needs and Thryv was the best value.Antwoord van Thryv
Hi Neta, thank you for this review and for making our day! We are proud to hear that the Thryv software and team are helping you with your business. We always say it is the little things that impress your customers and the automated birthday shoutouts put that extra little touch to connecting with them. Whenever you need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Consumentendiensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I love Thryv
Beoordeeld op 6-7-2023
Thryv has made our social media marketing much easier. I wish we would have come aboard sooner.
Thryv has made our social media marketing much easier. I wish we would have come aboard sooner.
Pluspunten
It was very easy to set up and integrate with our business. The customer service is outstanding. Every person I dealt with at Thryv was fantastic.
Minpunten
The only improvement I would ask for is a free e-mail scrubber. This is supposed to be coming in the near future.
Antwoord van Thryv
Hi Matt, thank you for your review, we are excited to hear how Thryv has helped with your social media presence and how easy it was to integrate with your business. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Cancellation is impossible
Beoordeeld op 2-1-2024
Not worth the money.
Customer service is great when buying but unresponsive when canceling
Not worth the money.
Customer service is great when buying but unresponsive when canceling
Pluspunten
Website looked professional and easy to use.
Minpunten
Unable to cancel after several attempts. Still being charged 5 months after cancellation letter was received.
Antwoord van Thryv
Hi Susan, I am sorry to hear about your experience with Thryv. If you could, email [email protected] with your account and any other details you would like to provide. I can send this to our Executive Claims team for further assistance. - Gabe
- Sector: Bankwezen
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Power in the palm of your hand
Beoordeeld op 11-7-2023
Pluspunten
Overseeing marketing can be an arduous task, but Thryv really works to streamline the continual multi-channel blasts that are needed in the current internet age. Inbound, Outbound, anywhere, anytime, you can access your full customer base from laptop or smartphone.
Minpunten
Learning any new software and transferring a client list can seem like a scary subject and may take more time than anything else, but Thryv offers resources from videos and articles or even step-by-step phone walkthroughs
Antwoord van Thryv
Hi Austin, thank you for your review. It's fantastic to see how Thryv has helped your business by streamlining your social media presence and helping organize your customer's information to make it easier to interact with them. If you need assistance, please call our Free 24-Hour Thryv Support team at 844-998-4798. -Gabe
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
real estate and financial services
Beoordeeld op 6-7-2023
Pluspunten
the appointment confirmations and automated campaigns are what I find most beneficial.
Minpunten
Can't believe that you cancelled the "work as" function. We are in two time zones and trying to schedule an appointment in the other time zone is painful. Only admins can login as other staff members so an ordinary function that anyone could do now falls on my plate. No sooner than I set the appointment, log out and back in as myself here comes another call and I get to do it all over again. After I have done this several times the system makes me go through the authentication process with a six digit code.
Antwoord van Thryv
Hi Jeff, thank you for your review and feedback. If you could, can you email [email protected] with your account information and any other details? I want to send this to our team for further assistance. - Gabe

- Sector: Medische praktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
SCAM COMPANY
Beoordeeld op 19-1-2021
Terrible.
1. I was 100% lied to.... I was told this was a month to month and could cancel at any...
Terrible.
1. I was 100% lied to.... I was told this was a month to month and could cancel at any time. I cancelled after the first month for them failing to deliver anything at all and they charged me again 4 times in 3 days and claim I'm stuck with a 6 month contract!
2. I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
Pluspunten
Nothing, it was terrible. Everything I was promised were all lies
Minpunten
Everything.
1. No traffic actually comes to your website, everything goes through a proxy fake version of your site
2. You have no say so in how your ads look or what message they deliver. They system picks random images and matches them with sentence fragments that make no sense.
3. The tracking is extremely flawed and cannot be confirmed in any way.
Antwoord van Thryv
Hi James, we are deeply sorry to hear about your experience with Thryv, we take this very seriously, and will do better. My team let me know that they were able to talk with you and were able to come to an agreement. Again, we deeply apologize and wish you the best. - Gabe
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Expensive, glitchy and no help
Beoordeeld op 6-6-2023
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like...
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like Thryvpay when you signup. - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be fully onboarded and they refused to refund it)Customer Service - their onboarding specialists are only available during business hours EST - their onboarding specialists didn’t know how to use the program. They only showed me things I could’ve figured out on my own and when there was an issue, they said they’d “look in it and get back to me” which they never did. - Upon cancelling I was told that that it was a six month term and they would not refund me for the $400 and month I wasted trying to get the software to work and the most they could do was not charge my card again.Don’t bother looking at Thryv as an option. It’s expensive and useless!
Pluspunten
This was supposed to be a solution to having 10 different apps instead it malfunctioned and glitched.
Minpunten
-The features didn't work or were lacking functionality - The competitor watch wouldn't load after adding in competitors - the social media management didn't have the capacity to crop photos - the calendar wouldn't load - my emails weren't going into my inbox - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be onboarded and they refused to refund it) - their onboarding specialists are only available during business hours EST
Antwoord van Thryv
Hi Chelsea, we are sorry to hear about your experience with Thryv. If you would like to send an email to [email protected] with your account and any other details, I can send this to our team for further assistance. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent company & service
Beoordeeld op 14-7-2023
Pluspunten
They have 24/7 service and always get back to you with any issue you have!
Minpunten
Better work with social media and google!
Antwoord van Thryv
Hi Beth, thank you for your kind words, we pride ourselves on our support teams and it is great to see it at work! - Gabe
- Sector: Professionele training en coaching
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Thryv Keeps me on track
Beoordeeld op 8-7-2023
Pluspunten
I love the scheduling function as well as the automated reminders as well as the ease in sending out newsletters
Minpunten
It would be nice to have a pipeline function
Antwoord van Thryv
Hi Nicholas, thank you for your review and choosing Thryv, we are glad to hear it is helping you stay more organized and communicate with your customers more efficiently. If you ever need assistance, please let us know. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Would not recommend Thryv.
Beoordeeld op 11-7-2023
Started out very well and refreshing! They forgot about me over time. I’m leaving in less than two...
Started out very well and refreshing! They forgot about me over time. I’m leaving in less than two weeks to try out olly olly
Pluspunten
The software victa, that comes with Thryv. That’s it
Minpunten
Our Google ranking went from 1st page of Google to bottom of 3rd page.
Antwoord van Thryv
Hi Kane, we are sorry to hear about your experience with Thryv. If you would like to send an email to [email protected] with your account information and any other details, I can send this to our team for further assistance. - Gabe
- Sector: Professionele training en coaching
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Are you a small business looking to thrive? Then you need Thryv!
Beoordeeld op 11-2-2023
I L-O-V-E using Thryv! I am your #1 fan.
I L-O-V-E using Thryv! I am your #1 fan.
Pluspunten
As a Leadership Coach, I am focused on helping my clients to remove obstacles so that they can be successful. Thryv does just this in my business. It offers me so many services in one package that frees up my time to focus on my clients. Thryv allows me to work smarter, not harder.
Minpunten
The software - nothing. The price point is hard for small businesses. When you are a solopreneur, with a single employee (a.k.a. yourself), it is hard to make a monthly payment of $300-500 / month. Is it worth it? A-B-S-O-L-U-T-E-L-T-Y!! I wish there were leveled pricing plans.
Overwogen alternatieven
Calendly, Google Docs, Adobe Acrobat Reader, Google Workspace, Trello, WordPress, Jotform, Canva en AsanaRedenen om over te stappen op Thryv
Ease of having one platform to integrate one "job" in one place.Antwoord van Thryv
Hi Renee, WOW thank you so much for your raving review, we truly appreciate it. We are so excited to see that your investment in Thryv is paying off and you are seeing a difference in your business. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
RWFE Thryver
Beoordeeld op 6-5-2022
My overall experience with Thryv has been great we just got a new account rep and he is wonderful...
My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.
Pluspunten
The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.
Minpunten
It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.
Overwogen alternatieven
PrismmRedenen om over te stappen op Thryv
Brendan Quinn and I met and he gave me a walk-through the software and he made it very easy to understand.Antwoord van Thryv
Hi Gina, thank you for your review! We are excited that your experience with Thryv has been going great. Excited to see that communicating has become easier. Also, your suggestion is a great idea, I will send this to our team for them to look into! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Exceptional Software
Beoordeeld op 11-7-2023
Overall my experience has been great with Thryv. Their customer service is great and the software...
Overall my experience has been great with Thryv. Their customer service is great and the software really makes your business stand out.
Pluspunten
Thryv is a great way to keep your business organized.
Minpunten
There are some features I wish I had more control over like being able to edit an estimate after its been approved already.
Antwoord van Thryv
Hey Anthony, thank you for your review, we are over the moon excited about how Thryv has helped your business get organized. If you ever need some assistance, please feel free to call our 24-Hour Thryv Support line. - Gabe
- Sector: Bouwmaterialen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Don't work don't waist your time I spend around 3,000 and never have any potential clients
Beoordeeld op 31-10-2023
Never recommend this company just waisted Time and money
Never recommend this company just waisted Time and money
Pluspunten
Nothing sucks I spend money on marketing center and still have money there and you don't want me to give me the money back
Minpunten
Everything is bad doesn't works bad quality
Antwoord van Thryv
Hi Jorge, we are sorry to hear about your experience with Thryv. If you could, send an email to [email protected] with your account information and any other details. I can send this to our Executive Claims team for further assistance. - Gabe
- Sector: Horeca
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
A lot of Features and Functionality
Beoordeeld op 2-8-2023
Pluspunten
The ability to manage so much in one place.
Minpunten
With all the capabilities, it has taken some time to understand how it operates and how it works best for me.
Antwoord van Thryv
Hi Elizabeth, thank you for your review. We are excited to hear how Thryv is helping you manage everything in one place! - Gabe
- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Thryv review
Beoordeeld op 14-7-2023
It was a good experience if only my Company has grown already
It was a good experience if only my Company has grown already
Pluspunten
Ready support for problems 7 days a week
Minpunten
Not so much on marketing and on line visibility
Antwoord van Thryv
Hi Nancy, thank you for your review and feedback. If you ever need assistance with anything, please feel free to call our 24-Hour Thryv Support line. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
All in one Software
Beoordeeld op 13-2-2023
Great overall experience. Customer service is very good with helping understand the program. I...
Great overall experience. Customer service is very good with helping understand the program. I really like the full capability of it and i am excited to continue to learn more. Its also good to see Thryv continuously updating and changing things for the better.
Pluspunten
The software has been great for my business. It has really been helpful to bring the full customer service management all into one. I love the scheduling part and being able to automatically send reminders about the appointments and thanking them afterwards. There are a lot of great tools that can be set up and automatically go out. Email campaigns are another good one.
Minpunten
There are a few minor components with invoicing and having one customer wit multiple addresses and all. Seems like Thryv is listening and trying to correct things as they come about.
Antwoord van Thryv
Hi Richie, thank you for your review. We are excited to hear that Thryv is making it easier for your business to have everything in one place and making it easier to communicate with your customers. We also appreciate the feedback on how we can improve, we will make sure to take this back to our team. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Garbage service
Beoordeeld op 9-3-2023
trash. like throwing money down toilet
trash. like throwing money down toilet
Pluspunten
Nothing there was absolutely nothing I liked bout it. $3600 into it and $2700 more to go with $0 return. not even 1 phone call.
Minpunten
They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign a contract for longer than 1 year. would not recommend or return to this company.
Antwoord van Thryv
Hi Benjamin, we apologize that your experience with Thryv has not been the best. If you would like to send an email to [email protected] with your account information and any other details, I will be able to send this to our Executive Claims team for further assistance. - Gabe
- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
You do not keep the website you pay them to build
Beoordeeld op 15-2-2023
3 different sales people, 2 managers - a complete sh_t show from day one
3 different sales people, 2 managers - a complete sh_t show from day one
Pluspunten
good platform, but only if your a boiler-plate industry. Zero ability to understand a unique business and translate forward to customers
Minpunten
poor to decent. they really want you to spend the time customize what they cannot execute on...Ads are a big problem
Antwoord van Thryv
Hi Stuart, we are sorry to hear that your experience with Thryv has not been the best. If you are experiencing any issues, please reach out to our Thryv Support team, you can reach them at 844-998-4798. - Gabe
- Sector: Wijn en sterke drank
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Small business big marketing
Beoordeeld op 20-2-2023
Sales rep, [sensitive content hidden] is INCREDIBLE
Sales rep, [sensitive content hidden] is INCREDIBLE
Pluspunten
It presents a small business in a big business way! Saves time, money and represents us beautifully
Minpunten
Still trying to figure some things out but thankfully there is support
Antwoord van Thryv
Hi Laurie, thank you for your review. We are glad to hear that Thryv is helping you save time and money. We understand there can be a lot to learn with the software, if you ever need assistance please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

- Sector: Fotografie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I run my business on the go!
Beoordeeld op 2-3-2021
Overall I Love the system.
Overall I Love the system.
Pluspunten
The software is very easy to use and allows me to manage my team and business from anywhere.
Minpunten
It doesn't allow me to add multiple email recipients when booking appointments
Antwoord van Thryv
Hi James, thank you for taking the time out of your busy day to leave us a review. We are thrilled to hear that Thryv can help you whether you are in an office or on the go.
Yes, at this time it is a one-to-one relationship now, but we are always looking at improving their experience in Thryv. We use the Thryv Feedback channel to gauge the need for functionality, and can add you to the Feedback request and they will receive all updates for it.
If you need any assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great overall software that offers a lot of value!
Beoordeeld op 27-4-2021
It's been great! I recommend it to every small business owner that I come across. They built a very...
It's been great! I recommend it to every small business owner that I come across. They built a very functional website that drives lots of business to me. This is well worth the investment.
Pluspunten
Overall I love this software and all of its abilities. This is like anything you will get out of it what ever you put into it. I use this software all day everyday. I appreciate how more features are added without the cost going up. I feel like someone (Thryv) is really out to help small businesses manage their information and use it in a way to grow and better communicate with their customers.
Minpunten
The mobile version and table version sometimes are downright slow. I am on the road all day and rarely behind a computer. I would love to see improvements on the mobile and tablet app speed (When full bars at 4G or 2-4 bars of 5G). It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that. I would like the ability to upload and edit pictures straight from the Thryv app, and not have to separately upload them from the gallery which takes too long.
Antwoord van Thryv
Hi Nick, Wow! Thank you for leaving this great review and feedback. It is great to hear that you are getting the value out of Thryv by using it every day.
Thryv will continue to evolve and will continue to improve our App. To stay up to date, you can leave a suggestion in your Thryv Dashboard and follow the topic. You will notifications when updates have occurred. For any other assistance, please call our 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Verzekeringen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Simplifies
Beoordeeld op 30-6-2022
The customer service/training is second to none! I had to take the time, but the small 1 hour...
The customer service/training is second to none! I had to take the time, but the small 1 hour trainings over a 3-4 week period was perfect for our implementation. We knew how to use all of its capabilities.
Pluspunten
A great tool that is fairly easy to use. I love that all of my Social media can be engaged with one entry. I love the interaction i get with my customers. They can engage me in multiple ways.
Minpunten
It does not download from IVANS. To be Ideal for an Insurance agency i feel the download capability is pretty important. That is all that this system is missing in my opinion.
Overwogen alternatieven
EZLynxRedenen om voor Thryv te kiezen
I didn't know how to use AMS360.Redenen om over te stappen op Thryv
Social media engagement and website supportAntwoord van Thryv
Hey Matt, thank you so much for your review! It is always great to hear how communicating and working with your clients is easier with Thryv.
Thank you for your feedback as well. I will make sure to send this to our team for them to look into. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Our business is Thryving!
Beoordeeld op 7-10-2022
The orders we capture by using Thryv versus what would have slipped through the cracks without it...
The orders we capture by using Thryv versus what would have slipped through the cracks without it tells me that not only is the system paying for itself, it’s actually generating income.
Pluspunten
I love the dashboard. It’s the pulse of our company. At a glance you can see where you are, where you’re headed and where you’ve been. Filtering makes it easy if you want to see what’s been approved, expiring, needs attention, etc.
Minpunten
I think the reporting could use a facelift. You can export numbers but I’d like to see a feature with customizable graphs and charts.
Redenen om over te stappen op Thryv
Do a demo and you’ll see why.Antwoord van Thryv
Wow, Kevin, thank you so much for your review! It is amazing to hear how Thryv has helped your business. If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Our buiness has bounced forward
Beoordeeld op 16-6-2020
The level of customer support Thryv offers is important on an average business day and during this...
The level of customer support Thryv offers is important on an average business day and during this time of rapid change, the importance of client communication and the continuation of prospecting, it is crucial.
I wanted you to be aware of our high level of satisfaction, the appreciation of each interaction we've had with customer support personnel and their skill-level to help us, efficiently and the customer support culture and level of Thryv customer support.
Pluspunten
Streamlining of client communications, scheduling and retention of client contact information. The visibility to the sells process, which has allowed us to be improve our process. The integration of the online portal/app with our website, sells process and ability to manage all of this, including social posts, marketing campaigns and online presence in on place. The ability to have several seats in the system for employees or subcontractors.
Minpunten
Social Content, the posting feature for LinkedIn only posts to our company page and I have to take an additional step to post to my personal LinkedIn page. Knowing where each logo and size of logo feeds to within Thryv.
Antwoord van Thryv
Hi Julie, thanks for the great review! I'm happy that you and your team at Ashmore Consulting have had such a great experience with our platform and with our Support Team! I'm sorry about your social content issue. Since Thryv is intended to control the social profiles for the business, we unfortunately don't post to multiple accounts for LinkedIn, only the company LinkedIn page. For the logo, it can be added in Business Settings. It'll be at the top of every email correspondence to clients for branding purposes. And it'll be on estimates, invoices and the client portal. I hope this helps! -Chandlor