Cloud-based two-way emergency notifications and monitoring
5/5 (5 review)Pluspunten
Alertmedia is intuitive, captures real time key performance indicators, and provides all the functionalities we need in an emergency software. The layout is clean and the instructions are clear. It's hard to make a mistake. It's as if the systems was built to catch errors, allowing users to forge through during an emergency or crisis with ease.
Minpunten
There are no cons to report at this time.
Thank you so much for your review! We are happy to hear you have had a positive experience with us.
Living in Florida, we have many hurricanes in our summer/fall months.. so we now have an easy-to-use system that allows us to alert employees when a threatening storm is in our area. We want to keep our employees safe, and this is the best system to do it!
Pluspunten
The software is extremely user friendly. As the administrative user, I appreciate step by step directions when uploading the new employees into the system, It only took me a matter of minutes!
Minpunten
Would like it to alert the admin users ahead of time if a bad storm is in the area.. is that possible?
Thank you for sharing your experience! AlertMedia can absolutely alert you of weather in your area.
We will have your customer success manager reach out right away to help you subscribe to weather alerts!
Alertmedia has been great overall. The product is great and support team rep is always very helpful
Pluspunten
I like that the software works perfectly for its purpose
Minpunten
Not being able to group different departments with in our account
Thank you so much for taking the time to share your review. We're glad to hear the software works well for you! We can definitely help you setup dynamic groups within your account. Your Customer Success Manager will be in touch today to help you get this setup!
Pluspunten
It is easy to set up and easy to use. We have it sync'ed with Active Directory so the recipients of the messages we send are always fresh. It works flawlessly on all platforms. Our customer support specialist is always available to give us a hand, whether it is figuring out something we've done wrong (it happens) or fixing something that has gone wrong (hey, that happens sometimes too).
Minpunten
there is nothing I did not like about this software. It sounds like I'm a shill, but honestly, I'm a real customer.
Thank you so much for taking the time to review us. We are glad to hear you have had a positive experience!
We have the system in place specifically for emergency announcements - the hope is that we don't need to use it at all, but in the single event we did need it (flooding in our area), it worked perfectly
Pluspunten
Very easy to use and understand.
Mobile app is fantastic
support is fast and easy
integration with our system of record was a snap
Minpunten
Nothing. It's fantastic, as is the team behind it.
Thank you so much for your review. We are happy to hear that you have had a positive experience with us!
Alertmedia allows use to speak to the masses and respond accordingly when we believe we haven't reached a full cohort of employees. It's a critical part of our communications that has helped us to gain the trust of employees and the build the credibility we needed internally. The goal now is to use it far more to communicate our pressing communications needs.