MYR POS

iPad POS voor quick-service-, afhaal- en on-the-go-klanten

Totaalscore

4,4 /5
(96)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,2/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,4/5

88%
heeft deze app aanbevolen
Sorteren op

96 reviews

Maria
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Koomi is the best POS for Quick Service Restaurants

Beoordeeld op 12-9-2020

It has been an excellent overall experience and we look forward to using Koomi into the future.

Pluspunten

- The very easy to use and very simple to look at interface.
- The round-the-clock reliability.
- The Clover-Flex integration.
- The top-notch technical support.

Minpunten

In hindsight, we only wish we would have found this solution sooner.

Overwogen alternatieven

Revel Systems

Redenen om over te stappen op MYR POS

Koomi offered superior functionality and value than its competitors and did it on the relatively inexpensive and reliable iOS platform.
Shawn
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Koomi is purpose built for QSRs

Beoordeeld op 18-11-2019

Fantastic.

Pluspunten

- The built from the ground up focus on QSR franchises.
- The easy to use Koomi interface (which saves tremendously on training costs).
- The detailed and insightful reporting.
- The rapid turn around time on special requests and modifications to the software.
- The stellar technical support.
- The integration with the Clover Flex Terminal.

Minpunten

That we as an organization did not find and implement Koomi sooner.

vincent
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

not ready for the public

Beoordeeld op 16-11-2018

It's ok. I know it can't be for every individual demands of customers, but if the cms and app were more open to customization features on the client side, it would really help. The fact that it's a pretty closed system is a big thumbs down. The simplicity is acceptable and nonetheless a good app. Just hoping for more for the pricing. i feel just hiring a backend dev for a one off system would be just as expensive but with more features.
Also, customer service is horrible. No answer to emails.

Pluspunten

cms is easy to use. its locally made. i feel like it's a small startup in a competetive market

Minpunten

lack of features : no custum sale reports for easy filing. Actually horrible sales reporting with only day to day reports that you have to manually file. Would actually be easier if we just had access to thendata files instead of lowering productivity by manually checking every day. also seperate exports for just taxes or just sales pre tax.
connectivity issues. Doesnt work offline or on location.
Lackluster managing of invoices on the app : doesnt help in fast intervention when in front of client if they quickly change their mind on something.
overall doesnt help me in productivity but adds a workload that could be avoided if new features were created.
updates shouldnt make the previous app version unusable. If there is an update during service it makes for yet another interruption in productivity and quality of the restaurant's service

Trevor
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Koomi POS review

Beoordeeld op 7-6-2019

My over all experience is very good

Pluspunten

The Support and that it’s paperless when sending orders to kitchen or bar

Minpunten

The disconnecting of the Koomi and Clover integration

There is no liquor tax

No photos for categories

No option for mandatory prompts when entering items

Overwogen alternatieven

Square Point of Sale

Redenen om over te stappen op MYR POS

It’s paperless when running multiple iPads for kitchen and bar Support is five star
Priscilla
Totaalscore
  • Sector: Entertainment
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Intuitive, and good customer support.

Beoordeeld op 13-11-2019

- Easy to use so we can learn others to use it rapidly
- The whole menu appears on the screen so we can have a fast service
- Faster service than we could do before

Pluspunten

- Whenever I have a question, the customer support replies fast
- User friendly, we can get occasional users to use the software within minutes
- Menus are easy to change
- We had no problems with the software unlike with our previous provider.

Minpunten

- As our bar services need to be fast, opening and closing a ticket sometimes seem long for us.

Spenser
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

MYR has it all

Beoordeeld op 5-7-2022

Overall this is a great tool for our business! From setup to customer service we would recommend it to anyone!

Pluspunten

We use this software daily and we love how easy it is to train our employees. Given it follows the same model as an app, there is relatively no problem being proficient by the end of the first shift.
The integrations are great with Piecemeal, Uber & Quickbooks.. it takes a lot of human error out of the business.
We love the online ordering & the ease of use for both the customer and the business.
Overall we love this software and wouldn't consider changing for anything!

Minpunten

We do not like that we do not have an app on our phone to quickly check sales or make changes. Logging in through the web browser feels clunky and not up to today's norms for online POS.

Overwogen alternatieven

Toast POS
Martin
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Koomi is speeding you to market!

Beoordeeld op 23-1-2019

Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come!

It just make my business management such easy and fun, day-after-day!

Pluspunten

Koomi is a must to have for a quick and efficient business operation set up (a coffee shop is mine).

This app is easy to understand for a business manager and such a user friendly tool for employe's training. You can create a menu in few minutes... Adding new items (live at work) or launching quick promo right before the opening hours (from home) and composing options groups on items are cool and simple features you just want.

I also love the charts (sale/hour) that make me feel the beat of my business when I'm away of the shop!

Minpunten

No major cons for me. Manage the way you share the wifi on spot and you'll get a better feed/response on the network for your Koomi!

Rick
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great POS Provider

Beoordeeld op 2-6-2022

Pluspunten

The product is very easy to use and has great functionality. The team at MYR is extremely helpful and always willing to help.

Minpunten

Would like to see this in the app store as well as sometime it is hard to get guests to download to their device.

Sarah
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Koomi review

Beoordeeld op 18-6-2019

Pluspunten

Its accessible from my phone. Has gotten easier to train staff on screen layout.

Minpunten

When it crashes it feels like there are too many hoops to go through to figure out why.
Updates are only available early in the morning, which is not convenient if you open early and there are changes that need manual adjustments. They can mess with our morning service.
Night time after hours would be better i believe...it would be nice if ypu can see what we sold during the hour instead of just amount we made during the hour.

Claudia
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great program, very usefriendly

Beoordeeld op 7-6-2019

Great service

Pluspunten

Quite easy to navigate and user friendly

Minpunten

Colour coded section would be great for more visual references
Back office, easier tally of multiple location

Overwogen alternatieven

Lightspeed Retail

Redenen om voor MYR POS te kiezen

New location opening and end of contract

Overgestapt van

Lightspeed Retail
William
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great solution for my quick serve restaurant

Beoordeeld op 7-6-2022

Pluspunten

I like that it is easy to use. Also really easy to add pop up items and temporary specials. I can do it from home and it automatically updates in store for my staff.

Minpunten

I would have liked to be able to charge a 3rd tax for our resort.

Overwogen alternatieven

Square Point of Sale

Redenen om over te stappen op MYR POS

Ability to integrate clover
Gabrielle
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Small restaurant user

Beoordeeld op 1-7-2019

It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use.
Customer service is super nice.

Pluspunten

Simplified programming
Ease to produce several types of reports
Good tech support

Minpunten

Unable to customize (colour code) item buttons of place them in specific order on screens
Several updates
Limited options to pay for the koomi service (They only accept credit cards)

Dominique
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great for Café

Beoordeeld op 24-5-2022

I have been a user since the beta version, and although I have tried other products I have always revert back to MYR.

Pluspunten

Its great for a really simple restaurant/café. Its fast an dosent have a million features that slow's the service.

Minpunten

Not the best for analytics, would like to be able to customize my daily report.

Tom
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

KOOMI

Beoordeeld op 28-8-2018

Pluspunten

It’s easy and simple to use, new employees pick it up right away. It’s very efficient and speeds up transactions. It’s extremely reliable. Customer service is a phone call away. It’s a perfect situation.

Minpunten

Nothing really.. I have no complaints.

Emilie
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Coffee shop perfect

Beoordeeld op 13-9-2018

Pluspunten

You get a software with all the abilities you need for a cash register in a small shop at a perfect price.

Minpunten

Would like to be able to add more colors so that it's easier to find items on the menu.

Yorick
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Really, really love it !

Beoordeeld op 6-2-2021

Really, really love it !

Pluspunten

Ease of use, iPad based, super fast tech support

Minpunten

Sometimes the tech support picks up the call from a cell phone with poor sound quality

Nicholas
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent Cash Register Replacement

Beoordeeld op 10-9-2018

Pluspunten

Super Simple, No Frills, Easy to view dashboard and get reports.

Minpunten

I would like to colour code the buttons to make things easier. Having 24-7 customer support would be great too.

Sam
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Review

Beoordeeld op 16-11-2018

We experienced a couple of technical issues but tech support is there. T
Wedid have times that we're critical an fee had to do everything's by hand. It got rectified the next day but I guess that's the price to pay when everything is online.

Pluspunten

Easy to use. Good. Takes less spaces since it's an iPad.

Minpunten

No features for groups reservation to add service fee extras.

Antwoord van MYR Vertalen naar het Nederlands

Hello Sam,

We do have an offline mode. If you would like to know how it works, please do call support and we will be happy to assist you!

Sumbul
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

New users

Beoordeeld op 25-7-2021

Easy to use and train staff
Very happy!

Pluspunten

Easy to setup
Easy to implement
Easy to add/modify/delete entries

Minpunten

Would like to see sale of total items somewhere on the pos and not just in the application

Overwogen alternatieven

Square Point of Sale

Redenen om over te stappen op MYR POS

Price Customer service
Martin
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software for a coffee shop

Beoordeeld op 1-6-2022

Great experience so far.

Pluspunten

I like the fact that this software was tailored specifically to coffee shops. They understand my business and make the system very user friendly.

Minpunten

I haven’t really found a feature I dislike it or anything essential missing.

Marie
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Koomi for everybody

Beoordeeld op 18-3-2019

Pluspunten

As we are not a restaurant, I could not speak about certain features which we don't need, but Koomi is very easy to use and can be useful for every kind of shop.

Minpunten

Support and tips could be more detailed on the website.

Cristiana
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Paul’s Pretzel

Beoordeeld op 3-6-2022

Overall good experience for a small business

Pluspunten

Easy to use, easy to implement and vert straightforward training to use software

Minpunten

Very small company, not many transactions

Qishen
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use

Beoordeeld op 28-8-2020

Pluspunten

In general, Koomi is very easy to operate and get used to.

Minpunten

Reporting system sometimes can be confusing.

Andrew
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use , works well , and fast!

Beoordeeld op 19-2-2019

We use Koomi because we need to use the MEV system and we like the Sqaure app for its speed and ease of use. Koomi has allowed us to do this seamlessly.

It’s fast and easy to use , if you have questions the support team is there to answer.

Pluspunten

User friendly , works fast. Since starting with Koomi we haven’t encountered any problems so far , it’s been a smooth transition. I would recommend.

Minpunten

Nothing really comes to mind because it is doing the job that it’s supposed to do.

Mathieu
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Most efficient POS software

Beoordeeld op 15-10-2018

Pluspunten

Easy-to-use, especially in the restaurant industry where the employee turnover, is high, the system needs to be simple to use and this is what Koomi offers. Plus the opportunity to have a dedicated mobile app for my coffee shop is a huge must.

Minpunten

There are some leak of integrations but the team is really pushing integration with various software on the market.