Factorial reviews

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277 reviews

- Sector: Marketing en reclame
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Simplifying my people management
Beoordeeld op 22-5-2023
It has made scheduling my employees and managing their attendance so much easier. The platform is...
It has made scheduling my employees and managing their attendance so much easier. The platform is very easy to use, and I really like the functionality of notifying my employees when there are changes to their schedule.
Pluspunten
What I liked the most is how easy it is to create and edit shift schedules for my employees. Also, real-time shift change notifications are a big plus.
Minpunten
The only thing I want to mention is that I would like to see more integration options with other programs and tools, but overall I am satisfied with what they offer.
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy Staff Managment Through Factorial
Beoordeeld op 11-5-2022
As of now, the Factorial Application is running smoothly and meeting all desired expectations in my...
As of now, the Factorial Application is running smoothly and meeting all desired expectations in my business unit. Staff is much pleased with the software as they no longer need to visit my office to submit their leave forms physically as the application enables them to request these through the system. Likewise, never missed my tasks and not had any arguments with my subordinates with regard to their day-offs. All the above achievements emerged thanks to Factorial Software. You will never regret owning this software because this will help to save your human assets in the company.
Pluspunten
One of the best aspects of the Factorial app is its handy Dashboard. This provides a great helicopter view to senior staff with regard to identifying many activities such as upcoming events, pending tasks, upcoming holidays, and community posts. The Dashboard is in blocked shape with enlarged text, which helps users to quickly capture the eyes of the user without missing any activity! Furthermore, the users can easily install many user-friendly applications that integrate with Factorial through a few clicks. Some of the great features you can enjoy using these apps are Goals, reviews, surveys, training and etc. Another superb plus point is users can integrate the mailboxes, including outlook. If somebody thinks this is an exaggeration; I must tell you that you should try their free version before purchasing this! You will surely be mesmerized by your output!
Minpunten
So far, I did not experience any issues, since I have been using limited features yet but there are many other areas to capitalize on. There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now!

- Sector: Human Resources
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
It was not good for a large organization
Beoordeeld op 30-9-2022
Pluspunten
To be honest, they have improved a lot since the last time I used the platform.
Probably the part I liked the most was the Employee profile
Minpunten
The platform was not very estable when you have too many employees on it. But I used few years ago, I am sure that they have fixed a lot of the old issues
- Sector: Marketing en reclame
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy to use, nice user interface
Beoordeeld op 19-1-2021
It has only been a short period but so far the service has been excellent and we are happy with the...
It has only been a short period but so far the service has been excellent and we are happy with the product in general. It is still quite simple and some complexity needs to be added regarding historical data and the employee journey but this feedback has been shared and is being actioned.
Pluspunten
The day-to-day operational features are easy for users and administrators. Eg. clock-in, time off, employee directory, org chart, viewing and sharing documents, announcements, etc.
Minpunten
The product is still in its early stages. It needs more depth regarding employee historical data (eg. changes of position and manager). The reporting could be a bit more automated but the Customer Success team has been very useful to guide regarding any doubts.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Very happy with the functionalities we need
Beoordeeld op 13-8-2020
Pluspunten
We use Factorial for
Time tracking
holiday compensation & tracking
Team availability & holiday schedules
Office information
Those features we are using are working very well and are very easy to use, as an end-user but also on the administration part.
Using a cloud-based solution is definitively the best approach.
Minpunten
We have seen some periods where the application was out-of -service
We need to be able to add hours of holidays (for compensation of extra-hours) and the product is limiting us to half-days
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good solution for HR problems
Beoordeeld op 19-10-2021
Happy customer
Happy customer
Pluspunten
Nice UX/UI
Mobile App
Scalable
Strong product
Minpunten
Payroll is too separated from SaaS
This is something that 80% of the times is a bad thing, on the other 20% it is nice to speak with a profesional partner who owns a strong legal payroll background
- Sector: Vastgoed
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
All rounded and good HR system
Beoordeeld op 18-10-2022
overall it's the best HR system we had so far, and i would recomend it to anyone who don't know how...
overall it's the best HR system we had so far, and i would recomend it to anyone who don't know how to manage his employees
Pluspunten
From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys
Minpunten
the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Factorial for Web Developers
Beoordeeld op 22-11-2023
Pluspunten
The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.
Minpunten
Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Very Easy to use and quite acurate
Beoordeeld op 24-8-2023
It was easy for even the most technologically challenged.
It was easy for even the most technologically challenged.
Pluspunten
It is so easy to use. Even when an employee forgets to clock in and out, it is one login and a quick fix.
Minpunten
Getting to some of the employee information is kind of like looking for an Easter egg. Once, located it is easy to go back to though.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
The only HR app you need
Beoordeeld op 13-9-2023
Pluspunten
Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.
Minpunten
So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
FACTORIAL es una buena herramienta... de momento!!!
Beoordeeld op 13-1-2025
El proceso de arranque esta siendo laborioso
El proceso de arranque esta siendo laborioso
Pluspunten
La multitud de opciones que tiene para la configuración de los turnos y diferentes casuísticas que pueden ocurrir dentro de una empresa
Minpunten
Hay determinados aspectos que se deberían mejorar como, por ejemplo, la opción de hacer visibles los turnos rotativos a determinados managers de equipo y no a todos
Redenen om over te stappen op Factorial
Por varios motivos pero el que más es el de la funcionalidad que aporta- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Service clients désastreux
Beoordeeld op 19-9-2024
La solution en elle même est très complète, presque trop. Mais pas toujours facile à utiliser...
La solution en elle même est très complète, presque trop. Mais pas toujours facile à utiliser surtout via un smartphone. Elle est surtout extrêmement chère, ce qui nous a amené à vouloir la stopper. Dès que nous avons suspendu l'abonnement, nous avons perdu notre accès alors même qu'il nous restait 2 mois durant lesquels nous aurions du en bénéficier. L'accès aux documents déposés est devenu impossible, et pourtant nous continuons de payer. Pas la moindre réponse à nos multiples mails, et encore moins par téléphone. Honnêtement, je déconseille cet outil qui pour moi n'est pas à la hauteur de l'exigence et de la fiabilité qu'on est en droit d'attendre d'une application qui stocke des données confidentielles.
Pluspunten
La gestion des congés qui paraissait simplifiée.
Minpunten
Le service clients absolument désastreux ! Lorsqu'il s'agit d'acquérir un nouveau client, ils sont très dispos ... par contre, pour le reste, impossible de les avoir au téléphone, ils ne répondent jamais aux mails et ne tiennent pas leurs engagements.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Potencial
Beoordeeld op 19-8-2024
Muito boa, principalmente no ajuste necessário de recursos humanos.
Muito boa, principalmente no ajuste necessário de recursos humanos.
Pluspunten
Simplicidade, controlo, assertividade e transparência.
Minpunten
Inicialmente, dificuldade em perceber a dinâmica.
- Sector: Horeca
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Fácil y visual
Beoordeeld op 24-9-2024
me gusta, es fácil, subes la documentación, guardas tus documentos.
me gusta, es fácil, subes la documentación, guardas tus documentos.
Pluspunten
es muy visual y fácil de usar. Tienes toda tu documentación en una sola aplicación guardada.
Minpunten
cuando pones horarios partidos y cuando has de pegar y copiar horarios.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Overall Good
Beoordeeld op 1-6-2023
Pluspunten
It looked and felt good overall. The user experience was ok and things were easy to find.
Minpunten
I really dislike the holiday view, specially in big companies. I much prefer BambooHR's calendar view with people's names on it.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Automate your HR Processes with Factorial
Beoordeeld op 6-3-2023
Pluspunten
It has helped our HR team automate their process, it is more impressive because of the ease of integration to other tools/platform. Greatly recommended!
Minpunten
None! Very happy with the results when using this platform.
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent Software
Beoordeeld op 15-2-2022
I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot...
I'm super satisfied, Factorial cover everything we need for our HR processes and we can save a lot of time by not doing manual tasks.
Pluspunten
All in one HR software, covering everything we need to manage our HR process. Easy time clock and time tracking, PTO, evaluation performance, documents, and digital signature.
Minpunten
It's easy to use and intuitive. Had to contact support to integrate with other APIs, but they were really helpful.

- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Must have for the mid size company
Beoordeeld op 28-8-2020
Simplifies all HR related processes
Simplifies all HR related processes
Pluspunten
Covers all HR processes, easy to use and administrate
Minpunten
Reporting is definitely the are for improvement
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A great solution SMO
Beoordeeld op 13-8-2020
GREAT!
You need to improve customer services / services desk sometime tickets get loss.
GREAT!
You need to improve customer services / services desk sometime tickets get loss.
Pluspunten
the UX/ UI, how easy is to start with setting and documents to be uploaded.
Minpunten
When a release is done, we experience several bugs and then we need to figure our what happens.
Time tracking, we can't add different work schedules, besides 40-20 hours, e.g. we don't have m-t full day and Friday half day.
Signature process som time is quite complicated,
I know all this things are a work in progress, and so far I really like / love your solution!
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Factorial
Beoordeeld op 31-12-2022
Pluspunten
In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer
Minpunten
The customer service is not professional otherwise at the level of the software itself there is no problem
- Sector: E-learning
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Definitely a good tool for upcoming businesses
Beoordeeld op 13-8-2020
Pluspunten
Support team, easy to use... I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.
Minpunten
It lacks some automation flows but since they implemented integration with Zapier it's almost solved.
Overwogen alternatieven
BambooHR- Sector: Managementconsulting
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
New User Feedback
Beoordeeld op 13-10-2020
Pluspunten
I really liked the ease of use of the software. You have many options and the configuration is more comfortable. There are some aspects to improve but in general the application is very positive.
Minpunten
The fact of not being able to play with the dashboard design. It is important to be able to maintain the corporate colors and designs and not just the logo.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good software to track working hours in company
Beoordeeld op 29-9-2022
Pluspunten
Its simple and user-friendly UI is its USP. Also, it has a good leave tracking system.
Minpunten
Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it.
- Sector: Telecommunicatie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
This is an excellent software to get HR organized.
Beoordeeld op 14-3-2018
This software is easy to get started and is great for getting teams organized.
This software is easy to get started and is great for getting teams organized.
Pluspunten
This software is great for getting HR setup and organized. It is easy to use and covers all of the basics and then some.
Minpunten
The one thing I would have liked is a page for Notes or personal remarks. Also a portion for performance reviews and/or appraisals.
- Sector: Programmaontwikkeling
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Overall good experience
Beoordeeld op 7-9-2020
Very good.
Very good.
Pluspunten
Easy to use and very complete for the necessary HR tasks.
Minpunten
The vacations days usage is only set to the american/english experience.