TimeLog reviews
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68 reviews
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Favorite time and project management solution!
Beoordeeld op 5-4-2018
As a consulting company we live from the hours we spend at our customers and reliability on the...
As a consulting company we live from the hours we spend at our customers and reliability on the invoicing. Timelog makes our project registration and management efficient. We always have up to date project information and the ease of use for our consultants is an important part.
Pluspunten
As a fast growing consulting company we really need an easy and reliable time and project management solution. Timelog fulfills this completely in the past three years.
The resource manager helps us to give realtime insight in available resources or which people have too much pressure on their planning. For the consultants it's also an easy tool to see which new projects are on their planning in the near future.
Invoicing was one of the biggest advantages why we have chosen for Timelog. After two days of wrestling with Excel sheets at the end of the month we came across Timelog. With the Exact Online connection it takes us now 1 hour per month.
Last but not least I want to mention the great people behind Timelog! Very experienced, always helpful and they solve your problems almost always the same day. They also list very carefully to our feedback and that often results in new features!
Minpunten
New mobile app, improved resource planner more BI reporting. But I know they are working very hard on these points!
Antwoord van TimeLog
Dear Christian,
Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a humble thanks from our support team!
I hope you have got the chance to test our new mobile app - TimeLog Mobile. We're very excited to get your feedback on the way it works and suggestions to better suit your needs.
As you mention - improved resource planning and BI reporting is very much top of mind for us and are in the roadmap for 2019. We're looking forward getting you guys on board for this.
Thank you for using TimeLog!
Best regards,
Andreas from TimeLog
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 201-500 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Timelog's Efficiency for Tracking Projects
Beoordeeld op 14-7-2024
Pluspunten
Timelog does a great job in managing projects, employee tracking, resource allocation all in one software. It is suitable for business of all sizes, small and large enterprises.
Minpunten
TimeLog can be improved by shifting away from manual administration of timesheets. Also, a missing timesheet can lead to delayed invoicing prone to error.
- Sector: Farmaceutica
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Good tool for basic time tracking
Beoordeeld op 21-4-2023
We use TimeLog to track staff time by projects. We then pull the data out into Excel where we...
We use TimeLog to track staff time by projects. We then pull the data out into Excel where we process the information and generate our invoices each month. It works OK, but is a bit cumbersome. The forecasting/project planning features seem relevant and useful, but we can't make them work for our purposes. If TimeLog spent more effort in usability and context-specific help descriptions, it would vastly improve the usability of the system for us.
Pluspunten
The app works great for time tracking project by project. Easy to deploy to new users. Great and fast customer support. Great up-time (very rare that the app is not working).
Minpunten
The product is very ambitious about the many features and integrations it offers, but the usability of all but the most basic features is very complex and requires substantial IT skills to make work. For our business, the required effort is too much, so we just use a fraction of the features. This makes the product more expensive for us than it should be. For instance, the system for hourly rates is a maze to navigate, and once a project is created it is impossible to shift to another rate card - even if the first chosen rate card was a mistake. Frustrating.
Antwoord van TimeLog
Hi Mikkel
Thank you for taking the time to write us this review. This is great feedback!
I am differently taking it to our product team. If you don't mind write to me more about the areas in the system where you are referring to "If TimeLog spent more effort in usability and context-specific help descriptions". You can write to me at [email protected].
Best regards
Kirstine from TimeLog
- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
get paid for you time
Beoordeeld op 19-4-2023
Pluspunten
Timelog ensures that I bill out all spent time on customer projects - with online tracking or manual entering. Also quick possibility to track driving and expenses. I use it everyday and is in integrated routine of working.At billing time it will generate invoice drafts and seamlessly transfer them to my financial system.It's one of the most imporant softwares that I use.
Minpunten
Timelog has quite som functionality and I use only a bit and sometimes am overwhelmed. Sometimes could be more helpful/intuitive on processes support instead of focusing on objects (i.e. if i need a new project let me start there, select/add customer, time rates, etc. and ask if it should create a new customer in the finance system, so the whole setup is done at once and ready for tracking and billing).The mobile app is still a struggle as it needs to be killed first nearly everytime it wakes up before it can load the company data.
Antwoord van TimeLog
Hi Jozef
Thank you very much for taking the time to write this review and give us feedback.
That sounds like a great idea to have more support through the system. I will take the feedback with me back to our product team. If you have more feedback on where in our system we can have more supporting features, then please feel free to write to my email [email protected]
Best Regards
Kirstine from TimeLog
- Sector: Online media
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Ease of use. Good integration with Jira.
Beoordeeld op 25-4-2023
we use this for time and finance management AFAIK. Checking overtime and registering vacation time.
we use this for time and finance management AFAIK. Checking overtime and registering vacation time.
Pluspunten
Easy to track and manage timelogging that is outside of our jira scope. Easy to use when you have holidays and vacations to track. It also makes it possible to see accumulated overtime.
Minpunten
I wish there was an option to see accumulated overtime without having to load the calendar for several months back.
Antwoord van TimeLog
Hi Elisabeth
Thank you so much for this review, it means the world to us that you find our system easy to use.
I would love to hear more about your need for this overview, maybe it is something more of our customers would find useful. If you don't mind write to me at [email protected] then we can talk more about it.
Best Regards
Kirstine from TimeLog
- Sector: Rechtspraktijk
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Pros and cons
Beoordeeld op 19-4-2023
Good for time tracking, although more features are desirable. The system is clearly not developed...
Good for time tracking, although more features are desirable. The system is clearly not developed for consultancy firms that need to invoice time and material, disbursements, official fees and other costs in the same invoice. I think for other companies selling goods, it is a good system that works well in many ways.
Pluspunten
Easy to make a single invoice, easy to track time in the time sheet, WIP overview
Minpunten
It's very difficult to have even smaller customisations, it took nearly two years to develop a new invoice template which then still needs manual editing as some lines cannot be transferred to Economics. The specification only comes in one format and apparently it's impossible to develop a new (additional) format. You cannot change debtor on a project once a time registration has been made (would be good so you don't have to create new projects). Too many bugs appearing. After 3 years we still experience new bugs we never saw before.
Antwoord van TimeLog
Hi Trine
Thank you so much for taking the time to write us this review, it means a lot to us getting feedback from our customers.
I am sorry that you have and are experiencing these issues, that is definitely not how we wish our customers should be experiencing. Our very competent Customer success manager Magnus would love to have a meeting about these issues and needs you have, that we are not meeting. He will make contact you very soon or you are more than welcome to write to him at [email protected]
Best regards
Kirstine from TimeLog
- Sector: Industriële automatisering
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Overall quite good
Beoordeeld op 1-5-2023
Pluspunten
I really like the entry level costs as they were when we entered several years ago. I have no clue if it still offer the same entry level.Support has always been fast to reply and the operator has always been able to either answer by themselves or request immediate help from back office.
Minpunten
The entry level subsribtion has an odd limitation: currency. You can only use 1 currency at entry level. In other words, TimeLog thinks that the fact that you do business with companies that runs on a different currency or are operating from abroad, means that our company must be wealthy.
- Sector: Civiele techniek
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Very useful tool to have
Beoordeeld op 29-4-2023
Saves a lot of time for managing projects. But, the invoice should be better. There are a few...
Saves a lot of time for managing projects. But, the invoice should be better. There are a few problems which needs to be solved. Apart from that, its a good product to have.
Pluspunten
The reporting about individuals is great.
Minpunten
The customer support is the worst. Have to leave a message at zendesk. Then they will reply on their convenient time. As we are paying pro level price, so we demand pro level customer service. Not enough customisation option. No notification system on milestones. The gantt charts is not very well thought. It should be better in design.
Redenen om over te stappen op TimeLog
Because of bank integration.- Sector: Biotechnologie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Simple and Easy to use!
Beoordeeld op 14-4-2023
Overall experience has been really nice, i would highly recently if.
Overall experience has been really nice, i would highly recently if.
Pluspunten
The time tracking has been designed to be user friendly.
Minpunten
Interface is simple, but sometimes it feels too outdated.
Antwoord van TimeLog
Hi Mateen
Thank you so much for this review, it means the world to us that you like our system.
We are working on updating the different areas and functions in the system so it fits modern needs better. I would love to hear what areas you find outdated and why, you can contact me through my email [email protected]
Best Regards
Kirstine fra TimeLog
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Review
Beoordeeld op 24-4-2023
Not so good. Timelog is too complex.
Not so good. Timelog is too complex.
Pluspunten
When I started with Timelog at 2007, The system was fast and responsive. Support was outstanding
Minpunten
Today, I can say that the system is slow ( I mean very slow). Takes several days to reach Support. If they even reply back
Antwoord van TimeLog
Hi John
Thank you for taking the time to give us this feedback.
I'm sorry that you have experienced this treatment when trying to reach our support. This is definitely not the level of standard we wish to have and we have had a big focus on it in this new year. If you still have some cases there haven't been handled, please feel free to write to me at [email protected] then I will take a look at them.
Best regards
Kirstine From TimeLog
- Sector: Olie en energie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Consultancy company
Beoordeeld op 14-4-2023
Overall a good tool.
Overall a good tool.
Pluspunten
Easy to use when time tracking and follow up.
Minpunten
It would be nice if you could make your one personalized reports. If some formulas could be used as well in these reports it would be even better.
Antwoord van TimeLog
Hi Per
Thank you so much for your review. It means the world to us that you like our product.
I would love to pass your suggestion on to our product managers.
If you wouldn't mind writing to me about which formulas you are referring to and if there is a specific data area that you had in mind?
My email is [email protected]
Best regards,
Kirstine from TimeLog
- Sector: Computer- en netwerkbeveiliging
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Every day use
Beoordeeld op 28-4-2023
Easy timetracking and thereby creating a valid data for invoicing customers.
Easy timetracking and thereby creating a valid data for invoicing customers.
Pluspunten
Ease of use, when we hire new consultants, most of them already know Timelog
Minpunten
Hard to customize frontpage, it should be easier to have KPI's
- Sector: Human Resources
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Timelog Review
Beoordeeld op 14-4-2023
Pluspunten
I mostly like the easy and userfriendly way of time registration. Additionally, i have been in contact with the customer support a couple of times, and they are always very helpful! This is also one of the things i like about timelog, you can always get good and qualified support.
Minpunten
When you need to surfe around TimeLog it is not that userfriendly, if you want to see a project and how many hours a colleague have been working on that it could be improved how it is visualized and how it is coordinated through the website.
Antwoord van TimeLog
Hi Camilla
Thank you so much for your review. We appreciate the great praise for our customer support.
I would love to hear more about how we visual could set it up better for you. Please feel free to write to my E-mail [email protected]
Best regards,
Kirstine from TimeLog
- Sector: Olie en energie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to use
Beoordeeld op 19-4-2023
Pluspunten
I like that Timelog is easy for a new user to use. No need for the user to add timecodes or project numbers, that´s up to the admin. A new user is up and running in less than 5 minutes.
Minpunten
The occations we have needed customer support it has left us a bit disappointed.
Antwoord van TimeLog
Hi Per
Thank you so much for taking the time to write us this review.
I'm sorry to hear that your experience in our support has not been satisfying. I would love to look into how the cases were handled, if you could please send me the case number to my email, [email protected]
Best regards
Kirstine from TimeLog
- Sector: Fabricage van elektrische/elektronische producten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
experience
Beoordeeld op 24-4-2023
Pluspunten
registration of time and expenses is good
Minpunten
It can not communicate with our ERP system, that means a lot of manual work ,with a risk of failure
Antwoord van TimeLog
Hej Christian
Thank you so much for taking the time to give us this review.
I would love to hear more about what our system is missing from communicating better with your ERP system, you can write to my email at [email protected].
Best regards
Kirstine from TimeLog
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
TimeLog Review
Beoordeeld op 14-4-2023
pretty good
pretty good
Pluspunten
It has a clean, simplistic design which doesnt overwhelm one when working with it.
Minpunten
Basic stuff like tracking time is a bit hard to find a first
Antwoord van TimeLog
Hi Berkan
Thank you for taking the time to write us this review.
I would love to hear more about what made it not intuitive in terms of finding out the time-tracking part of the system.
You are welcome to write to my email [email protected]
Best regards,
Kirstine from TimeLog
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Timetracking software
Beoordeeld op 24-4-2023
Pluspunten
Easy to track time and expenses in one place.
Minpunten
Export the correct data for reporting, can be a bit of a task to set up.
Antwoord van TimeLog
Hi Jeppe
Thank you so much for your review.
We are at the moment working on improving our export of reports in the system. Hopefully, it would make it easier to set up.
Best Regards
Kirstine From TimeLog
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great.
Beoordeeld op 20-4-2023
Good , easy Userfriendly
Good , easy Userfriendly
Pluspunten
Userfriendly also about company public holidays already incorporated in our time log, which makes us easy to plan for leaves and all.
Minpunten
there should be an option for instant feedback if we feel anything missing can give feedback or report instantly.there was something else in my mind and at present it's slipped out of my mind.if anything comes in the future I shall report it.kindly share if instant feedback easy option is already available on timing portal,
Antwoord van TimeLog
Hi Amreen
We are very pleased to hear that you are satisfied with our system and thank you very much for taking the time to write the review.
I will definitely suggest an easier way for our customers to give small feedback in the system. If you remember anything, feel free to write to my email [email protected]
Best regards
Kirstine from TimeLog
- Sector: Managementconsulting
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Time and project management
Beoordeeld op 25-4-2023
Works fine and I use it on daily basis
Works fine and I use it on daily basis
Pluspunten
Time management in projects works great.
Minpunten
It takes too long time to set up new customers and contacts
Antwoord van TimeLog
Hi Jess
Thank you so much for taking the time and write us this review. And thank you for the feedback on the user experience. I would love to hear more about what areas in the setup there could be more automatic, If you don't mind please feel free to write to my email at [email protected]
Best Regards
Kirstine From TimeLog
- Sector: Civiele techniek
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Review for TimeLog
Beoordeeld op 19-4-2023
I like it so far, and all the people in my team like it aswell
I like it so far, and all the people in my team like it aswell
Pluspunten
It’s easy to setup and navigate through the different sites.
Minpunten
I would like TimeLog to propose some sentences that I write often, for instance when I buy lunch
Antwoord van TimeLog
Hi Christian
Thank you so much for the nice review, we are glad that you find the system easy to use.
I will take the suggestion, about an automatic comment when registration time. with me to our product team.
Best regards
Kirstine from TimeLog
- Sector: Marketing en reclame
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
TimeLog Review
Beoordeeld op 14-4-2023
It's decent for time registration.
It's decent for time registration.
Pluspunten
The option to be able to put add favourite job numbers.
Minpunten
The lookup option could be optimized and made more intuitive.
Antwoord van TimeLog
Hi Jens
Thank you so much for taking the time to give us this review.
We are looking for feedback on the different functions in the system. Especially if there are areas where it is not intuitive, so if you wouldn't mind telling me more about it.
You can write to my email [email protected]
Best regards
Kirstine From TimeLog
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Timelog from a developer perspective
Beoordeeld op 14-4-2023
As a user its been great, as a developer it's been bad
As a user its been great, as a developer it's been bad
Pluspunten
It has a nice UI and easy to view projects and tasks
Minpunten
As a developer the API has been bad to work with. Lacking tons of features.
Antwoord van TimeLog
Hi Jonas
Thank you so much for your positive review, it means a lot to us.
We are still trying to improve our API and therefore I would love to hear more about what features you observed our API is lacking.
Feel free to write me your suggestions to my email [email protected], then I will pass them on to our developer team, responsible for our API.
Best Regards,
Kirstine from TimeLog
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
daily must have
Beoordeeld op 14-4-2023
Pluspunten
i like that i can easily make up the time if i forget to log in to the company in the morning
Minpunten
since I only track daily time, I can't say anything negative about it
Antwoord van TimeLog
Hi Steffen
Thank you so much for taking the time to give us this review.
We are happy to hear that you find the product easy to use.
Best regards,
Kirstine from TimeLog
- Sector: Civiele techniek
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Timelog
Beoordeeld op 20-4-2023
Pluspunten
I like the features for tracking time, viewing employee reports
Minpunten
Some times you have to fill out the same info several place when setting up a project.
Antwoord van TimeLog
Hi Natalie
Thank you so much for taking your time and writing this review. It means the world to us that you like using TimeLog and I will pass on the feedback.
Best Regards
Kirstine from TimeLog
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Covers many needs, not intuitive though
Beoordeeld op 14-4-2023
Might provide help for the finance team but not really user friendly.
Might provide help for the finance team but not really user friendly.
Pluspunten
In general time tracking and budget planning is accurate and might provide lots of insights and report functions
Minpunten
Complexity by being not intuitive at all in using the tool. Most functions are not useful for me and my fellow colleagues.
Antwoord van TimeLog
Hi Christian
Thank you so much for taking the time to write us this review.
We would like to hear more about what you not finding intuitive.
We will reach out to you very soon.
Best regards,
Kirstine from TimeLog