Magaya Supply Chain reviews

It’s so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It’s really helpful when you need something fast and you don’t have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :)

Some fields has a limit on the number of characters you can put on it and sometimes everything it’s really important to be on it. The integration with the CBP website to declare goods is not that good, it’s not really easy to get into it and to download the data from magaya into the ace portal.

It is friendly to use. It is very helpful we can import or export information in csv and Excel format.

Magaya doesn't manage a lot of package in one shipment due it will freeze

For 3PL business, final customers will like to have on their report, only one view for total amount of pieces, and at the same time, primary and second package.

For 3PL business, for textil, inventory is by yards, and our warehouse needs it by rolls.

It's only considered the perfect escenario, it needs to adapt to some escenario of Panama Market at least.

A dashboard will be great.

Internal notes only keeps in the part of Magaya when it is typed, and it should be in every step, example, if we wrote an internal note in Quotation, it should be shows in Shipment and we do not have to go to read it all.

Content Security cannot be administrative by user creator. Example, we need that sale rep only see their quotation.

Magaya could include some alert for KPI accomplishment.

Magaya Transactional doesn't work as easy, it will send to all the party involved, instead only the consignee.

Easy implementation, good EDI with other forwarders, the most popular CMS in Florida

the quotations option does not allow to quote a rate, it is possible to quote just a shipment

Fast, Reliable and accurate
Customer Service are responding fast and Flexibility of the system, Training video's mask the user in control

I can't use the Vendor/Carrier/Forwarder as a customer when i have Export and Import Shipments from the same Vendor/Carrier/Forwarder

With the last update the icons became so visually friendly! Once you see the icon, you have a big idea what it does!

Sometimes if you put too many words on a field in an bill of lading and you save it as PDF, some of those words just disappear! You need to put the exact amount of words per line so everything is saved on the pdf.

You can centralize a lot of processes of your company in just one place (warehouse, quotes, invoices, operations).

You can not add several warehouse receipts to a quote.

Easy to use, easy to train, Fast and friendly

The way to handle inventory does not guide me

The software is fairly easy to be used but it is impossible to be expanded, linked or diversified.

Customer service is non-existence! The monthly bill is always on time, but implementation is a very leghty process with multiple charges and fees. If you try to find someone to answer your phone call after 3:00 PM on Friday, you are truly a lucky man! Support and customer service is not on their vocabulary yet.

I can make other documents like HWB from it and I can design my template

Users are also having issues with the software when trying to startup
could not integrate with my accounting software

Su fácil utilización y super claro al a hora de obtener la información de cada operación...

No tengo comentarios, visto que debo aprender a utilizar todos los recursos y son muy amplios y eso es habla muy bien del sistema Magaya.

I was working for some time with this service and i was impacted by the speed of the program.

It is the option to increase the size of the pictures, sometimes the pictures are so small that i can read the # on it.

que el sistema tiene tantas opciones de funcionalidad y el poder seleccionar solo lo que utilizamos es super para su manejo

lo caro que es para una pequeña o mediana empresa

It's easy to use once you learn it. It helps to keep our customers happy.

It is difficult to learn on your own. Using the cloud is challenging because the scanning issues. Once resolved it was easier.

It is friendly. Easy to use and quite customizable. The support is permanent. Es perfecto para integrar bajo una misma aplicacion los procesos mas importante en el negocio de los agentes de carga.

I would like to improve the accounting module for countries other than USA, because this software was designed for US market. In other countries, the accountan regulation is different, reason why it's necesary a bigger Implementation process.

Warehouse module is by far the best out in the market. simple and user friendly

Accounting functionality is not 100% accurate on numbers.....software does have a ABI module....I know is the next big thing to come out but still.....lacks "business intelligence"

easy to use, good tracking and good for warehouse

My account department prefer QuickBooks, I would like integrate this product

What we like most about the software is how easy is to work with, friendly and most important, the system is very reliable. It accommodates to our needs!

We can't think of what we like least about Magaya simply because it gives us exactly what we need right now, and we are confident that the more we grow the more the software will give us.

El proceso, practico, cómodo, ágil, dinámico para el servicio de nuestro clientes

El software es completo en todo solo que la parte contable debería ser mas amplia

Easy to nagivate, multiple bussines solutions in one place

Sometimes a little difficulty to customize without customer support.

Very easy to use, cloud based availability, customization of documentation tech support is ALWAYS available

Needs a little work in the warehousing and distribution side. The system has evolved to a warehousing and distribution module since it was established as a freight forwarding module but it still needs some work.

How interactive is from customers perspective and how everything's linked around the product. Also the accountings are very intuitive.

Has too many options that confuse some users. How it creates bank accounts per currency when is not necessarily the case is some countries.

integration with our previous program and accounting

permission to users should be more specific